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Dr. Benjamin Hsu, DMD

Dentist, Cosmetic Dentist

New York, NY

About Dr. Benjamin Hsu

Dr. Benjamin W. Hsu DMD FICOI is a dentist in the Upper West Side rated five-stars well over 100 times.  From his patients to his colleagues, he is recognized for his breadth in knowledge not only from clinical aspects, but also material science and the soft skills of dentistry.  Dr. Benjamin W. Hsu DMD FICOI takes his education very seriously. It is this soft skill in combination with his clinical studies that makes a significant difference in his treatment and care of his patients.  He studies the motivating factors, the barriers to care, how to better deliver empathy and compassion, and even inspire himself and his staff.  He believes great care, not just good care, comes not only from the technical competence of the dentist but also his or her leadership abilities, temperament, humility, and communication skills.  Dr. Benjamin W. Hsu hails from the suburbs of Philadelphia, Pennsylvania. Happily married since 2009, his wife is a medical doctor in pulmonary critical care medicine. They live in the East Village with their Golden Retriever Misu, an urban dog at heart. Truly, dentistry runs in his family as his father is a dentist of over thirty-five years. In fact, Dr. Ben grew up with a dental office attached to the house he was born into. In his spare time, for relaxation and fun Dr. Ben often runs the East River and participates in various indoor soccer leagues. He is an avid listener of various podcasts including Radiolab, Invisibilia, Freakonomics, and This American Life.

In-network insurances

  • Aetna
  • AlwaysCare
  • Ameritas

Specialties

  • Dentist
  • Cosmetic Dentist

Practice names

Education and training

  • Dental School - Tufts University, Doctor of Dental Medicine

Professional memberships

  • American Academy of Cosmetic Dentistry
  • International Congress of Oral Implantologists
  • Academy of General Dentistry

Awards and publications

  • Tufts University Dental Alumni Association

Zocdoc awards

Rapid registration
See you again
Speedy response
Scheduling hero

Languages spoken

  • English

Provider's gender

Male

NPI number

1053645663

Overall rating
4.9
Recent reviews
Incredible place. The staff is so friendly, helpful, and accommodating. The office is clean and modern - would highly recommend!!
Incredible place. The staff is so friendly, helpful, and accommodating. The office is clean and modern - would highly recommend!!
Elizabeth M. · September 9, 2019
Believe all the hype. When I read all of these positive reviews I hoped they would be true. And they were.Dr. Hsu and his staff were excellent throughout. From initial check in to the procedure, I felt highly cared for. They were responsive to all my concerns and explained the procedure every step of the way. It almost felt like a day at the spa, and who says that about a dental visit? Highly recommend!
Believe all the hype. When I read all of these positive reviews I hoped they would be true. And they were. Dr. Hsu and his staff were excellent throughout. From initialcheck in to the procedure, I felt highly cared for. They were responsive to all my concerns and explained the procedure every step of the way. It almost felt like a day at the spa, and who says that about a dental visit? Highly recommend!
Initials hidden · Less than 1 month ago

Dr. Benjamin Hsu's office location

Smiles on Smiles Dental Care

770 Amsterdam Avenue

New York, NY 10025

Patient reviews for Dr. Benjamin Hsu

All reviews have been submitted by patients after seeing the provider. For more information about Zocdoc's review system, check out this FAQ.
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Based on 204 reviews
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Incredible place. The staff is so friendly, helpful, and accommodating. The office is clean and modern - would highly recommend!!

Source: Zocdoc
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Believe all the hype. When I read all of these positive reviews I hoped they would be true. And they were. Dr. Hsu and his staff were excellent throughout. From initial check in to the procedure, I felt highly cared for. They were responsive to all my concerns and explained the procedure every step of the way. It almost felt like a day at the spa, and who says that about a dental visit? Highly recommend!

Less than 1 month ago
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Everything was perfect from A to Z, and as I am not American and not used to the American way of doing, they made sure every question was answered and that I was understanding everything.

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Very professional staff, lovely, well-appointed office. Dr. Hsu spends a lot of time educating you about what your options are and what the risk/benefits are for each option. I appreciated having it all explained thoroughly.

Less than 3 months ago
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Great Doctor. Has a wonderful bedside manner, and really went out of his way to explain everything to me. He went above and beyond his duties as a dentist to ensure that I was receiving the proper care. Additionally, the staff and dental hygienists in the office are absolutely amazing. They made me feel comfortable from the moment that I walked in the door. I would recommend this office without hesitation!

Less than 3 months ago
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He gives you adequate information to formulate a treatment plan and listens, evaluates and communicates all the options. He works quickly, but seems VERY fastidious, conscientious (there IS no pain). I've recommended his practice to my partner, several neighbore: he's scheduled me immediately each time. The prices are fair and the communications are great. I'm a QA/ QC Supervisor and I appreciate these folks!

Source: Zocdoc
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My visit with Benjamin Hsu, DMD was great! He did a fantastic job with my teeth and was very friendly on top of that. He gave me great advice on how to further take care of my teeth as well, specific to me. My visit at the office was also fantastic! Everyone was very friendly and so helpful as well. Looking forward to my next appointment!

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My visit to Dr. Hsu was amazing! The women at the front desk were super friendly and engaging, The dental hygienist Cynthia made me feel super comfortable and Dr. Hsu was awesome. I had my teeth cleaned and he was extremely thorough yet super gentle. And it also helped that the decor doesn’t look like your typical dentist’s office. I even got to watch Netflix as he worked away! I’m so happy I found my new dentist!

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This is the friendliest, most efficient, modern and capable dental practice I have ever encountered. I cannot imagine ever going anywhere else. In addition to each staff member's amazing attitude, service and ability, the place is very attractive and the entire practice is patient-centered.

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Such a pleasant visit, super friendly team, and beautiful office. I felt very comfortable through my appointment.

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This was my second time going here for a cleaning. Office is very friendly and efficient. I was seen by the same doc and hygienist as last time and both followed up with items we discussed last visit.

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I'm glad Dr. Hsu's office is in my neighborhood. It's always a pleasant visit with them. All of the staff are very friendly and the office itself is very updated.

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I especially appreciate Dr Hsu's candor during consultation. I'd been worried about finding a capable, fastidious and reasonable dentist, since our former dentist moved. I'd done the appointment on this site, had my immediate issue resolved immediately and have a treatment plan estimating estimated costs of various scenarios ready to compare with alternatives clearly delineated. Dr. Hsu and his staff were great!

Less than 6 months ago
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highly recommend

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Very friendly, excellent service and care. Can’t recommend them enough!

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This was a really pleasant experience. The staff was friendly; I was seen on time for my appointment. The office had several thoughtful touches including chapstick and Netflix on the ceiling. Would highly recommend, especially to people who are fearful of the dentist.

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Doctor Hsu was nice, gentle, thorough! Cavity filling went smoothly. The environment was clean and comfy. You can even watch Netflix while your teeth are being worked on! Highly recommend!

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Couldn't have asked for a better dental visit. Everyone was prompt and friendly. The doctor spent a considerable amount of time with me and answered all of my questions. Very happy to have found a great dental office in the neighborhood.

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Amazing experience!!

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The office was great, very accommodating as well as very efficient when it came down to my cleaning

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It was ok.

Less than 1 year ago
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Nothing short of amazing.

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He’s a super great doctor and person. From the moment I walked in to when I left the door, the whole staff were friendly and inviting. He’s mindful of your needs and will make sure you’re comfortable. And it helps you can watch Netflix during cleanings! Already booked my next cleaning.

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Nice office, great staff, would totally recommend. Keep up the good work

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My whole experience was great. The whole staff worked well together. They communicate well with me throughout my visit. Dr Hsu explained everything and helped me with my questions. The procedure was done efficiently.

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Came for an annual check up. Very professional and knowledgeable. Brand new feel of the office. Highly recommended

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The office is quite nice, the staff are friendly, and Dr. Hsu is very thorough in explaining everything.

Less than 1 year ago
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Dr Benjamin and his entire staff is awesome! Everyone is very professional and you can tell they love what they do!

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Great dentist office! The staff was lovely, I was seen right away, and everything was explained to me quickly and clearly. Will definitely be coming back!

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Dr. Hsu and his staff were all amazing. This was my first visit, and I was so thoroughly impressed and comfortable that I scheduled an appointment, before I left the office, to start on two crowns. I already knew I needed the crowns, after seeing two other dentists, but I put them off for well over a year. Until seeing Dr. Hsu, today.

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I never thought I would say I love going to the dentist, but I loved my visit with Dr. Hsu. He is very friendly and explains each step as he goes through the cleaning. He also explained everything he was looking at in my xray (good and not so good aspects), and he gave clear and informative recommendations for when to take care of the few cavities he found, considering the severity of the issue and my insurance plan. With the cavities I decided to get filled during the visit, he was very quick but also checked in throughout to make sure I was ok or if I needed a break. The dental care alone would have been enough for a 5-star review, but on top of that the staff is lovely and there are TVs above the chair to enjoy your favorite show while you get worked on. Highly, highly recommend!

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Amazing customer service! Made him my new dentist.

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Awesome staff and awesome doctor! So happy to find a dentist who’s fair and methodical to his approach! (Often a rarity in the field and in NYC) Never felt rushed, and I loved how Dr. Hsu explained everything... he was so reassuring. Couldn’t be happier!! :D

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Pleasant and provided good insight. Have recommended to others and will return.

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Literally the nicest Dentist i've ever been to. His administrative staff are friendly as well. Very patient, informative and personable. I'm TERRIFIED of dental work but he placed me at ease during my cleaning. Highly recommend him

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Dr.Hsu is the best Dentist I've ever had.

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I'm so glad I found this practice. Dr. Hsu was very friendly and took time to explain a few things. The office is modern and new and the receptionist and dental hygienist were also very friendly. I'm definitely coming back the next time I'm due for a visit.

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Dr Hsu and his staff are phenomenal!!

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Was great!

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Dr. Hsu and his team are the most caring, gentle people I've ever encountered in any kind of medical practice! I was in pain and terrified, and everyone was very patient and reassuring, explaining slowly and carefully what was being done, what my treatment options were, and what my options were for paying. I made the appointment based on other great reviews, but there really is no way to put into words what a wonderful, calming experience seeing Dr Hsu was.

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Wonderfully knowledgeable Dentist! Who also takes the time to explain in laymen's terms ones course of treatment. And his staff well informed and beyond pleasant. As someone who suffers from a bit of dental phobia and ALSO in great need of a Dentist....Dr Hsu is highly recommended. **And if you are into ambience the location and interiors are stunning. No detail has escaped this team.

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Absolutely exceeded expectations in every way! Everyone in the gorgeous office was kind and welcoming. I’ve already told everyone I know.

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Very professional, really nice atmosphere in office, great service.

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Very Professional Practitioner and Staff. New, clean office. Very friendly and accommodating.

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He was so kind and gave me a lot to think about that not dentist had ever talked about before! The front desk was also extremely helpful and accommodating. I would recommend this dentist to ANYONE!

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My Experience with Dr Benjamin Hsu was Awesome. He was so friendly and mannerly. When it came to my teeth he made sure to explain in details and also answered questions I had as well. It was such a relaxing environment there, even the nurse was Awesome!! I will definitely be going back and recommend to everyone!

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Dr. Hsu and staff were very accommodating. From the moment I entered there office, I was welcomed very professionally by his staff and made to feel very comfortable. It is apparent that Dr. Hsu is very knowledgeable and experienced in all aspects of Dentistry, as well as gentle in manner. After my examination, he took his time in thoroughly explaining what to expect with regard to time and process for Implants. His staff was similarly attentive during examination, and upon completion, were thorough and patient in explaining possible costs and insurance coverage. I highly recommend persons of ny age to Dr. Hsu and his practice.

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Very detailed explanation of everything. Made me and my nephew feel very comfortable. It was as if it was a home call

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LOVED my experience. Everyone in the office was so lovely, the space is so clean and modern, and Hsu was just the best. He was warm, knowledgeable, and took the time to explain all sorts of details. Plus, there’s a TV on the ceiling so you can watch Netflix as you get your teeth cleaned!

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DR Hsu is sent from heaven! just such an amazing dentist and ever since I’ve met him I’ve followed him ever Since, so attentive, professional, personable and has truly made my teeth even more beautiful .Before I met him I never wanted to see the the dentist because it was always torture but he has made it pleasant , He is the best!

Source: Zocdoc
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ZocdocDentistDr. Benjamin Hsu, DMD