They charged so much for x-rays!! I went for regular cleaning and check-up and my bill was more than a K. Never going back!
More than 1 year agoElena M.Verified patient
Great service, caring staff, went for a consultation, but stayed to get a filling fixed because they made time for me.
April 30, 2015Matthew R.Verified patient
Nice offices on Central Park West, modern equipment and a very competent and communicative staff, highly recommended!
June 13, 2013Initials hidden
Very friendly! The admin worked with me to make my visits as affordable as possible. The hygienist was lovely too!
March 8, 2016Initials hidden
Great staff. Offered me many options, informative, and funny. Made me feel comfortable.
September 22, 2024Ariel N.Verified patient
seemed dismissive and i had to go back 3 times to get my tooth fixed. Ultimately I went to another dentist.
More than 1 year agoInitials hidden
Very professional and she genuinely cares for the patients. Very happy that we found her.
More than 1 year agoCecilia B.Verified patient
They can benefit from less up selling of services. It detracts from trust and consumer experience
December 26, 2022Initials hidden
Great experience -- walked me through everything that was going on and helped alleviate any anxieties.
More than 1 year agoNoam G.Verified patient
Amazing experience! Daniel, the gentleman at check in made me feel so welcome as a new patient
January 11, 2015Alison W.Verified patient
Great staff! Very friendly and professional. Dr. Fernandes was thorough and very pleasant.
January 29, 2018Erica P.Verified patient
I would highly recommend Dr Fernandes. Explains things very clearly!!
May 31, 2024Stephen G.Verified patient
No wait. Efficient processes and highly qualified and friendly staff. I'll go there again.
October 16, 2019Initials hidden
Professional, knew what she was doing, friendly, eased all my fears and apprehensions.
February 8, 2010Initials hidden
Very unprofessional, I was left alone for over an hour, and I decided to leave.
October 12, 2015Arturo N.Verified patient
OMG,she was a delight ,lovely and beautiful i would be going back again ,soon.
January 20, 2012Tara N.Verified patient
Poorly managed with ansnormally long wait times despite no crowd
May 21, 2023Inchara T.Verified patient
It was very pleasant. They made me feel at home. I will be back there soon
November 13, 2014Lonnie M.Verified patient
Being that I am an elderly patient she is so patient, courteous and kind.
December 15, 2012Tina M.Verified patient
Deceptive billing practices: I would not ever go to them again. No way.
January 12, 2015Initials hidden
Nice and professional staff. Cleaning was done well and efficiently.
December 22, 2014Initials hidden
I will be back and I will be recommending them to friends and family.
July 6, 2013Initials hidden
The technician was not paying attention at one point and hurt me.
August 17, 2021Kyer B.Verified patient
A well run office with friendly and engaging staff.
January 9, 2023Graham R.Verified patient
My visit was excellent. Receptionist was very friendly
January 3, 2021Atique H.Verified patient
Over charged my girlfriend and I even with insurance.
February 16, 2021Fermin C.Verified patient
Deliberately misleading about pricing. Just awful.
More than 1 year agoInitials hidden
Unprepared and lazy staff who doesn't want to do paperwork . I had to fill the forms I already complied via zocdok. That's exactly why you are filling up all paperwork on the app so they i don't have to stay for the next 30 minutes filling up forms . This redundancy is stupidity at its finest!
April 17, 2025Cepriano L.Verified patient
All of the workers were very kind and helpful with my small child accommodations. However, the wait time to be seen for a 40 mins combined assessment was 3 hours long.. could have been longer If I didn't speak up more. Doctor provided informative information about conditioning of teeth after prolonged absent. Aside from the wait time, i'd say it was satisfactory visit.
December 9, 2024Initials hidden
Attentive. I love the staff.
November 2, 2024Judy H.Verified patient
Friendly staff wish I would have found them earlier. My daughter is about to make an appointment with them thanks Zocdoc for helping me find the right dentist
September 13, 2024David S.Verified patient
Absolutely excellent 10/10
May 5, 2024Edoardo L.Verified patient
This office is absolutely amazing!
May 5, 2024Edoardo L.Verified patient
There was so much patience for me. I’m working through anxiety with going to the dentist and they understood that. I’ll be back for my next appointment, excitingly
April 28, 2024Octavia S.Verified patient
Dr. Fernandes was so great. Her team is so friendly and patient. I went in for a consult and cleaning. They found 2 cavities and were able to take care of it right then. I did have to make a second appointment.
March 23, 2024Priscilla P.Verified patient
I was surprised to see a different dentist than the one I scheduled. It would have been nice to have received a notification stating that I would not be seeing the dentist I booked. However, he was great. He was patient, answered all my question, explained everything. I didn't feel rushed like I do in other offices. Staff was friendly. Office very clean.
More than 1 year agoInitials hidden
The office was a bit ambiguous if they accepted my insurance (as in network). They were friendly but definitely did try to guilt trip when I wanted a second opinion .They also only do payment plans through a credit union and sneaky put it in the initial sign up forms.
More than 1 year agoInitials hidden
I waited for a long time before being seen and then after being seen. It was very frustrating. They filled a chip in my tooth and did a very poor job.
December 25, 2023Jonah K.Verified patient
The actual dental assistant was very nice the receptionist was a lil over aggressive the dentist that was there wasn’t very helpful because all he wanted was funds.
October 28, 2023Keith S.Verified patient
The dentist was experienced and quick. The dental hygienist was lovely and knowledgeable. Please be aware of extremely high out-of-pocket costs and service pricing.
More than 1 year agoInitials hidden
Friendly and informative. Very patient. it’s been a long time since I’ve seen a dentist and I felt that this office was very on top of getting my dental health back to where it should be without judgement
More than 1 year agoInitials hidden
I appreciated that the office was open on Sunday and had room for a short-notice appointment, but they didn't tell me that my insurance considered them out-of-network, and ran up a huge bill. I'd recommend them if they're in your network, but this experience left me pretty upset
June 25, 2023Initials hidden
Great experience! I was nervous but was seen and taken great care of. The staff are very friendly and we laughed and had a great time before, during, and even after my tooth extraction. Everyone was very caring information was detailed and understood. Highly recommend!
More than 1 year agoVenice G.Verified patient
I enjoyed my experience at this office. The dentist and staff are friendly, engaging, and knowledgeable. I look forward to my next visit.
January 20, 2023David J.Verified patient
Not enough characters to tell the story
August 25, 2022Andres B.Verified patient
I’m so grateful they could fit me in on Saturday. I had cracked my tooth on a popcorn kernel and had a trip to take in a few hours. They were prompt, courteous, and addressed my concerns/anxieties based on previous experiences. Thank you!
April 9, 2022Elizabeth A.Verified patient
Prices seemed incredibly high for cleaning/exam/fillings even with insurance. They were trying to get me to apply to their credit card program and kept pushing that. Very felt shady and no real explanation of costing
More than 1 year agoInitials hidden
Engaging staff and quick service!
December 22, 2021Initials hidden
More than 1 year agoInitials hidden
Central Park West Dental Studio had very nice staff during my initial visit. The only con would be that I would have liked an explanation for what my insurance was covering and a breakdown of my fee on this initial appointment.
More than 1 year agoRichard B.Verified patient