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Qualifications and Experience
Dr. Kimberly Chan graduated from University of Illinois at Champaign/Urbana with degrees in Bioengineering and Materials Science and Engineering- Biomaterials. She persued her doctorate degree at University of Illinois at Chicago. During her dental training, Dr. Chan was reconized with various awards including the Dr.Gerson/Gould Memorial Scholarship highlighting her clinical achievement and a Leadership Excellence Award. She values the time that she spends communicating with her patients and getting to know them. Her goal is to ensure that her patients feel comfortable and understand 100% of the treatment. She utilizes a conservative treatment philosophy, and strives to educate and promote oral health for all her patients.
Verified Patient Reviews
This was my first visit to the office and it was a pleasant experience before I even set foot in the door. Dr.Chan was expected to be out of the office the day I scheduled so I got a courtesy call a few days beforehand informing me of this and asking if I was okay with being seen by her associate, Dr. Tsai. The receptionist was pleasant, friendly and very helpful with my insurance questions. The dental assistant was also friendly and Dr. Tsai was thorough and eager to answer any questions I had.
I loved my first visit! I called ahead of time to ask a question about paperwork and the receptionist was very pleasant. When I arrived at my appointment, I was greeted with a warm smile and handshake from the receptionist. I only had a picture of my insurance card and the receptionist was more than happy to help me get everything situated with that. The dental hygienist that worked with me was amazing. She was kind, understanding, upbeat, patient, attentive, and made my visit one of the best I've had at any dentist office! I highly recommend this practice and I am so happy I found them myself!
Very easy to make an appointment. They are very nice (especially with a fearful patient like me!) Definitely will go back.
I was really comfortable and felt cared for while I was there, and I generally hate going to the dentist. I'll be back.
She was excellent I would recommend other to her
Best dentist and hygienist I've seen. Explained everything as they were doing it, were very polite, and gentle too. Best of all, they fixed my problems. Highly, highly recommend.
Everyone at the office is excellent. they have Saturday hours, which works best for me.
I walked in right at my appt time and was brought right back and the hygienist started. Only chatted with Dr. Chan for a few minutes but she seemed very knowledgable and gave me good advice on future dental care.
Every single person I came into contact with was extremely thorough. Every one of my questions was answered with confidence. I'm very pleased and look forward to completing the work I need done.
Dr. Chan is very nice & the staff is very professional. They made me comfortable during my dental procedure. Now im considering her to be my primary dentist. I'll be back for sure!
Very professional and informative. Love Dr. Chan, but some of her staff could use better bedside, especially introducing themselves.
For someone who does not like going to the dentist, this was my best experience in quite awhile! The receptionist and hygienist were both really friendly and offered suggestions for best brushing practices. Dr. Chan was nice and seemed to genuinely care about the problems she saw in my teeth. I highly recommend this office!
The office is simple with no frills, but the staff is great. The receptionist is very nice and organized. The tech who did my cleaning was very informative and thorough, and the doc took as much time as was needed to talk everything through with me. This is definitely my permanent dentist, and I'll tell everyone I know to go here.
Great Dr.! Very friendly, knew her stuff and great staff!
In an age where doctors quickly rush their patients out the door, I felt that Dr. Chan and her staff were genuinely concerned for my overall well-being. Dr. Chan and her staff took the time to explain the steps needed to improve my dental health, and they also made important connections regarding how certain elements of oral health effects my overall health in general.
The visit with Dr. Chan was good -- but her colleagues leave much to be desired, especially the front desk attendant, who I found to be kinda pushy, and borderline rude when contacting me to schedule another appointment.
Great to finally have found a great dentist in the city after looking for 2 years!
After being without insurance for over a decade, I had a LOT of problems that needed fixing. Dr Chan and her staff helped me set up a treatment plan, prioritize issues, referred me to a GREAT oral surgeon and endodontist, and spent a year taking care of the problems with my mouth. Everyone is very professional and kind and helped find solutions that suited my insurance plan and my budget. I'm very happy with Dr. Chan and her office and glad I found her. I have a high level of dental anxiety and have had extremely bad experiences with dentists. Dr. Chan, however, is fantastic. Also her practice is easy to get to via bus. Parking is street parking. It's across the street from a Walgreens if you have a prescription that needs filling.
It was very good, somehow I thought my appointment was at 11:30 when it was actually 11am so I was a 1/2 hour late and they still took me right away, they had also called me at 11:20am to remind me which is when I found out my apppointment was at 11am..
Great doctor - very friendly, great service, thorough and helps patients understand what's being done and what needs to be done. Never had a better dentist!
I had a strong fear of the dentist from bad experiences and had avoided it for a long time. Everyone in this office was friendly and informative. I learned things I had never learned about dental health in my entire life. I will be visiting again soon and highly recommend you do, too! I've already shared their contact info with two friends in the area who I thought would also love their services.
Everyone in the office is so nice and helpful - highly recommend!
Dr. Chan and her staff are very kind and reassuring. I got my teeth cleaned and also had a cavity filled. The process was very fast with minimal pain, and the staff was very great. I already booked my next cleaning, 6 months from now!
Everyone was amazing!! It was a great visit!!
I love ZocDoc because this is the third time the company has connected me with a wonderful doctor/dentist and staff. Dr. Chan and her staff were fantastic. It's been a few years since I've been to the dentist, and not a single person on her team was judgmental or tried guilting me into more regular visits. Everyone was very friendly, and they took the time to explain everything. I've never felt so comfortable and calm at the dentist before. I can't believe I'm saying this, but I can't wait to go back!
Dr. Chan is very knowledable and very descriptive with how she explains things.
Dr. Chan was great! She has a great bedside manner and educated me about various aspects of my personal dental health and care that have never been mentioned to me before. I would highly recommend her to anyone who wants a great dentist that will help you achieve great dental health!
Dental assistant was very sweet and accommodating. She even left me a note in my goody bag with a reminder of her recommendation for treatment of sore gums after my cleaning! The lady at the front desk was also very helpful and followed up throughout the appointment to make sure I was accommodated. Dr. Chan was knowledgeable, practical (admitted when recommendations were low vs high priority) and had good bedside manner. My only criticism is that they don't answer their phone! Although they were quick to get back with me when I left a voice mail.
She's great. She doesn't treat you as a number as some healthcare providers do.
Natalia provided me with the greatest cleaning ever. Dr. Chan is super pleasant and informative!
Dr. Chan is great. She is quite professional. She is informative about her procedures and answers questions in ways that are accessible to her patients while respecting their intellect. I would recommend her to anyone considering dental work.
She was very professional and upfront about what could happen in the way of treatment. She was very concerned about saving a tooth I could perhaps loose, but also willing to work with the possibility of an extraction. It had been 7 years since I had seen a dentist and though she was concerned about my health, she was not judgmental about it.
Just had an initial consultation, and so far so good! Haven't been to a dentist in a number of years. My last dentist I had since childhood, and this is my first time going to somebody else. So far, I'm very happy! Dr. Chan is extremely kind and willing to converse about your options. I'm pretty sure I had the last appointment of the day, as well. Very much looking forward to going back!
I like it when she explains the dental procedure and discuss the exact problem with visuals... Best way to educate patients!
The dental staff was great and handled the work with care. Dr. Chan was very upfront and did not rush any sort of sales pitches my way which I find very respectable. She gets high high recommendations from me.
she is great!
She's an awesome doctor.
Their staff was extremely sympathetic and made sure to call my insurance to check and make sure I was still covered before treatment because I was so concerned about it.
This was great!
great job! took very well care of my teeth when cleaning
This place was great. They were super friendly and professional. They got me in right away and helped me set up a payment plan. I will be recommending Dr. Chan to my friends.