“I thought I had booked an appointment with the dentist, but they told me I had only booked with a hygienist. However, I didn't see any distinction or options on the page, so it's probably best to just call the office. Not sure why they're on Zocdoc then. However, I did go back to see a dentist an hour later, which they suggested due to the nature of my teeth. I clarified I wasn't in a great deal of pain, and was told "your teeth look like they should be in pain," which I thought was a funny line and no one else did. Admittedly, my sense of humor can be odd and I hadn't been to a dentist in 10 years. When I saw the dentist it was the one listed on my booking, and she was efficient but friendly. I liked that she didn't sugarcoat (dentist joke) anything, but also didn't shame me for my neglect and poor dental hygiene. Overall I'd give an above-average rating for bedside manner. Despite the confusion, they saw me quickly, were thorough in explanations and tips, and convenient. ”
Initials hidden
Excellent wait time
98% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
Book an appointment for free
The office partners with Zocdoc to schedule appointments
“I thought I had booked an appointment with the dentist, but they told me I had only booked with a hygienist. However, I didn't see any distinction or options on the page, so it's probably best to just call the office. Not sure why they're on Zocdoc then. However, I did go back to see a dentist an hour later, which they suggested due to the nature of my teeth. I clarified I wasn't in a great deal of pain, and was told "your teeth look like they should be in pain," which I thought was a funny line and no one else did. Admittedly, my sense of humor can be odd and I hadn't been to a dentist in 10 years. When I saw the dentist it was the one listed on my booking, and she was efficient but friendly. I liked that she didn't sugarcoat (dentist joke) anything, but also didn't shame me for my neglect and poor dental hygiene. Overall I'd give an above-average rating for bedside manner. Despite the confusion, they saw me quickly, were thorough in explanations and tips, and convenient. ”
Initials hiddenLess than 3 months ago
“I would come back! The receptionist, dental hygienist, and dental assistant were so kind. They were thoughtful and caring and discussed with me any questions I had.”
Maria R.September 11, 2025
About Dr. Kimberly Chan
**PLEASE ENSURE YOU HAVE YOUR -DENTAL- INSURANCE CARD WHEN YOU MAKE A BOOKING**
Dr. Kimberly Chan earned her Doctor of Dental Surgery degree from the University of Illinois at Chicago. During her dental training, Dr. Chan was recognized with various awards, including the Dr. Gerson/Gould Memorial Scholarship, highlighting her clinical achievement, and a Leadership Excellence Award. She values the time she spends communicating with her patients and getting to know them. Her goal is to ensure that her patients feel comfortable and understand 100% of their treatment. She utilizes a conservative treatment philosophy and strives to educate and promote oral health for all her patients.
Dental School - University of Illinois, Chicago, Doctor of Dental Surgery
Languages spoken
English
Provider's gender
Female
NPI number
1619286911
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.77
Bedside manner
4.82
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
524 reviews
Most relevant
Excellent care! I got the most thorough explanation of my dental issues ever.
10/10 will be back highly recommend
December 9, 2024Christine F.Verified patient
Excellent clinic, excellent doctor and staff! Highly recommended!
Less than 3 months agoArseny Z.Verified patient
Excellent experience. Friendly staff. Anna’s playlist in reception is absolutely stellar!
March 19, 2025Initials hidden
Very easy to make an appointment. They are very nice (especially with a fearful patient like me!)
Definitely will go back.
More than 1 year agoInitials hidden
Great experience, got a normal checkup and clean as well as a cavity and chipped tooth filled. Both experiences were great.
July 26, 2018Nicholas N.Verified patient
Excellent experience. Everyone explained every procedure very well beforehand and the office was nice and clean!
More than 1 year agoAnnalore S.Verified patient
Great visit! They explained my insurance coverage and communicated everything I needed for continued care of my teeth.
April 9, 2022Initials hidden
Dr Kimberly Chan and her staff were wonderful. This was my first visit at their location and can highly recommend them.
July 1, 2019Daniela W.Verified patient
Dr. Chan and all staff are very kind, patient, and willing to take the time to explain everything and answer questions.
April 21, 2018Sang K.Verified patient
Dr. Trandai was incredibly kind and knowledgeable. She was thorough and definitely cares about her patients.
May 25, 2023Jenna L.Verified patient
I was really comfortable and felt cared for while I was there, and I generally hate going to the dentist. I'll be back.
May 5, 2015Initials hidden
She made me feel comfortable and was understanding of the type of patient I am and made me feel confident to return.
May 19, 2018Robert L.Verified patient
Wonderful experience! I was very nervous but everyone was so nice and my teeth look great. Highly recommend.
More than 1 year agoInitials hidden
Awesome team! Seen in a timely manner and they were flexible with what I needed. Will definitely be back!!
More than 1 year agoMaya H.Verified patient
Amazing team! Very understanding. I’m from France, and I’m very happy to keep the team as my new dentist!
April 27, 2022Lucie V.Verified patient
The best bedside manner and thorough explanation and care I have ever had at the dentist. HIGHLY recommend!
July 1, 2020Rachael B.Verified patient
Called to confirm my appointment, staff were very very friendly and made me feel super comfortable.
November 9, 2022Adetunji M.Verified patient
Claudia was very knowledgable, professional, and fun. I liked Anna as well, very personable and organized.
August 24, 2019Shane A.Verified patient
Everyone was so incredibly kind, thorough and helpful. I felt very cared for.
August 8, 2024Nicole K.Verified patient
They took 45mins after they gave anesthesia to start my filling work. office lady was so rude to us.
January 16, 2018Prathibha M.Verified patient
Great dentist. They get to the point and are very transparent with your dental issues. Very clear.
April 1, 2019Initials hidden
Very nice, and clearly explained everything that was happening and why certain things were done.
March 5, 2018Hannah K.Verified patient
Natalia provided me with the greatest cleaning ever. Dr. Chan is super pleasant and informative!
January 29, 2013Olivia B.Verified patient
Really professional staff, clean facility and great dental cleaning service! I’ll be back.
June 2, 2021Initials hidden
Everyone at the office is excellent. they have Saturday hours, which works best for me.
More than 1 year agoAja H.Verified patient
Very friendly and welcoming. Very clear in communication and open to my concerns.
April 19, 2022Eduardo R.Verified patient
It feels very family-like. Anna, the administrative assistant, knows everyone
December 28, 2022Initials hidden
Very kind and understanding even though I hadn't been to the dentist in awhile.
September 25, 2021Julianne M.Verified patient
Great to finally have found a great dentist in the city after looking for 2 years!
June 27, 2014Katie H.Verified patient
Dr. Chan is very knowledable and very descriptive with how she explains things.
July 19, 2013Initials hidden
She's great. She doesn't treat you as a number as some healthcare providers do.
More than 1 year agoDavid P.Verified patient
I love Dr. Chan! She's delightful, works fast and is incredible professional.
More than 1 year agoAnn S.Verified patient
The experience was great. They all have love and care towards the patients.
October 24, 2020Initials hidden
Hygienist was very skilled, caring, and thorough with explanations.
December 1, 2022Initials hidden
I really nice and friendly loved the service and I highly recommend!
June 19, 2020Melissa C.Verified patient
Everyone in the office is so nice and helpful - highly recommend!
More than 1 year agoTraci W.Verified patient
everyone was super nice, friendly, and extremely helpful.
January 14, 2021Anna Z.Verified patient
A great experience all around. Such a friendly office!
April 3, 2021Ian C.Verified patient
Great Dr.! Very friendly, knew her stuff and great staff!
October 27, 2014Andrew B.Verified patient
great job! took very well care of my teeth when cleaning
More than 1 year agoInitials hidden
Very professional, very thoughtful. Will be going back
July 15, 2017Initials hidden
I thought I had booked an appointment with the dentist, but they told me I had only booked with a hygienist. However, I didn't see any distinction or options on the page, so it's probably best to just call the office. Not sure why they're on Zocdoc then. However, I did go back to see a dentist an hour later, which they suggested due to the nature of my teeth. I clarified I wasn't in a great deal of pain, and was told "your teeth look like they should be in pain," which I thought was a funny line and no one else did. Admittedly, my sense of humor can be odd and I hadn't been to a dentist in 10 years. When I saw the dentist it was the one listed on my booking, and she was efficient but friendly. I liked that she didn't sugarcoat (dentist joke) anything, but also didn't shame me for my neglect and poor dental hygiene. Overall I'd give an above-average rating for bedside manner. Despite the confusion, they saw me quickly, were thorough in explanations and tips, and convenient.
Less than 3 months agoInitials hidden
I would come back! The receptionist, dental hygienist, and dental assistant were so kind. They were thoughtful and caring and discussed with me any questions I had.
September 11, 2025Maria R.Verified patient
Amazing staff all around. Anna at the front dest was friendly and very helpful with scheduling/questions/insurance info. The dental hygienist was kind and thorough, and Dr. Chan was very good at ensuring I fully understood what was going on with my teeth and x-rays and explained everything clearly and professionally. They were all a pleasure to work with and made an appointment that I was very anxious about go very smoothly.
June 9, 2025Kelly M.Verified patient
Only thing I did not like was that they did not verify my insurance before my appointment. It was partially my fault because I did not upload my insurance information.
June 6, 2025wendy D.Verified patient
Becca was fantastic
Less than 1 year agoInitials hidden
Excellent! I felt seen and cared for. My pain levels were checked on frequently and responded to with the utmost respect. There was zero upselling on treatments and best of ZERO what I call “floss shaming”. I recommend 10/10!
April 10, 2025Initials hidden
Found my new dentist!
March 12, 2025Michael K.Verified patient
The doc wasn't there for my appointment but the staff was so friendly, professional and did a great job on my teeth. Had a great visit and booked my next appointment on the spot!
January 28, 2025Gwendolyn H.Verified patient
My new dental bestfriends !
January 14, 2025Lindsey D.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Kimberly Chan?
Generally, Dr. Kimberly Chan has appointments available on Zocdoc within 1 week. You can see Dr. Chan's earliest availability on Zocdoc and make an appointment online.
What are common reasons for patients to see Dr. Kimberly Chan?
Dr. Kimberly Chan frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, Pediatric Dentist Consultation, and Root Canal. You can see other visit reasons for Dr. Kimberly Chan on their profile.
How do patients rate Dr. Kimberly Chan in reviews?
524 patients have reviewed Dr. Kimberly Chan. The overall rating for this doctor is 4.78/5. They have a 4.82/5 rating for bedside manner and a 4.77/5 rating for wait time. You can read individual reviews and ratings on their profile.