What patients are saying
Overall rating
4.66
Average wait time
4.63
Bedside manner
4.73
“The minute you walk in everyone is very friendly, she was very nice and listened carefully to my needs and questions. She explained to me throughly and made sure to understand. Definitely recommend”
Maria Del Carmen F.September 22, 2026
“Ohhh my GOD. It was amazing. Friendly staff including Dr Sanches and her assistant- I would recommend 100%. Finally found a good Doctor.
Thank you everyone for this great experience and treatment”
Santiago T.August 19, 2026
About Dr. Lilia Sanchez Cruz
Dr. Lilia Sanchez Cruz is a dentist based in New York, NY. She practices at DDS Group Downtown Dental Services and sees individuals for routine check-ups, ongoing care, and specific dental concerns.
Dr. Sanchez Cruz reviews each patient's dental history and current concerns before recommending a course of action. She answers questions related to treatment timing, follow-up, and expected outcomes.
Dr. Sanchez Cruz earned her dental degree from The University of Pennsylvania School of Dental Medicine. In addition to addressing and treating dental concerns, she educates people on preventive practices that support daily oral hygiene.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
UnitedHealthcare
Office location
Education and background
Practice names
Education and training
- Dental School - The University of Pennsylvania School of Dental Medicine, Doctor of Dental Medicine
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1164043402
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.66
Wait time
4.63
Bedside manner
4.73
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
58 reviews
Most relevant
Very nice and friendly staff ! Wait time was short and procedure was quick . Thank you .
April 27, 2026Tiffany B.Verified patient
Visit is great. Root canal was painless & fast. Everything done in one day We is very convenient. Thank you.
More than 1 year agoJC
They took care of everything for the day and explained what I needed for the newt appointment.
October 28, 2025Tyrone G.Verified patient
Staff is great. Scheduling is open & accommodating. Overall great explained. Kids love coming too.
More than 1 year agoCR
Staff is great scheduling is open & accommodating. Overall great experience. Kids love coming too.
More than 1 year agoCR
My visit was great Dr. Montenegro took her time and did a great job fixing the tooth.
More than 1 year agoGM
This was great. Everyone was patient, accommodating, and helpful!
November 19, 2025Elizaveta S.Verified patient
Gentle when working in my mouth it was not ruff nor painfully
December 22, 2025Charles A.Verified patient
Explained everything thoroughly answered all questions.
More than 1 year agoGJ
Excellent services
September 24, 2026Juan Cristobal V.Verified patient
The minute you walk in everyone is very friendly, she was very nice and listened carefully to my needs and questions. She explained to me throughly and made sure to understand. Definitely recommend
September 22, 2026Maria Del Carmen F.Verified patient
Ohhh my GOD. It was amazing. Friendly staff including Dr Sanches and her assistant- I would recommend 100%. Finally found a good Doctor.
Thank you everyone for this great experience and treatment
August 19, 2026Santiago T.Verified patient
When I showed up for my appointment they ask for my insurance card, which I put online for them to see. They confirm my appointment the day before. Only to find out that they don’t accept my insurance, so you mean they can’t tell me that when I made my appointment that they do not accept my insurance instead, you had me to come all the way into the office just to tell me that face-to-face. ???you could have saved me the trip.
January 20, 2026Ray F.Verified patient
It was a great experience My Doctor was great. Was very attentive and made me feel very comfortable. Made sure i understood everything she did and answerd all my questions. Staff Overall was magnificent. Would recommend Loved ones to go there.
Less than 1 year agoInitials hidden
Cool vibes
November 29, 2025Jaeden M.Verified patient
I needed a root canal done and she suppose to be a dentist who do it. Not sure at all. I booked this appointment and called the office to make sure that this was going to be done. All the did was X-rays and a scan of my teeth and then told me to I have to see another doctor for the root canal. She brushed me off so fast.. She falsely state she do root canal but don’t. She was highly recommended by zocdoc that wasn’t a good recommendation. I’m still in pain and highly upset
September 19, 2025Cathy D.Verified patient
Excellent Great service.
More than 1 year agoDP
Friendly staff, attentive to details.
More than 1 year agoCG
Doctor Sanchez made me feel very comfortable no pain at all and explained the procedure. UI would highly recommend doctor Sanchez.
More than 1 year agoCG
Went great.
More than 1 year agoCZ
Went great.
More than 1 year agoCZ
It was good.
More than 1 year agoGD
Good.
More than 1 year agoJC
Good.
More than 1 year agoJC
It was good.
More than 1 year agoGD
When I say I have never in my life liked Dentists. But Dr. Sanchez was heaven sent. She made me so comfortable and explained every step in the most pleasant way. I am glad I came to DDS.
More than 1 year agoSF
I am very satisfied with my visit. The dentist was very knowledgeable and answered all of my questions. The staff is very lovely as well.
More than 1 year agoEA
Great.
More than 1 year agoPD
It was great. They are such a great help.
More than 1 year agoJH
Less than 1 month agoInitials hidden
September 14, 2026Anthony O.Verified patient
August 17, 2026Kisha W.Verified patient
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July 9, 2026Marilyn D.Verified patient
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June 4, 2026Roxana F.Verified patient
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January 10, 2026Noah M.Verified patient
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December 12, 2025Jaden C.Verified patient
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September 15, 2025Monique L.Verified patient
September 8, 2025Tiffiany C.Verified patient
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How soon can I make an appointment with Dr. Lilia Sanchez Cruz?
Generally, Dr. Lilia Sanchez Cruz has appointments available on Zocdoc within 1 week. You can see Dr. Sanchez Cruz's earliest availability on Zocdoc and make an appointment online.
Is Dr. Lilia Sanchez Cruz accepting new patients?
Dr. Lilia Sanchez Cruz generally accepts new patients on Zocdoc. You can see Dr. Sanchez Cruz's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Lilia Sanchez Cruz accept my insurance?
Choose your insurance plan to verify if Dr. Sanchez Cruz is in-network.
Can I make an appointment with Dr. Lilia Sanchez Cruz online?
Yes, you can make an appointment online with Dr. Sanchez Cruz using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Lilia Sanchez Cruz work with?
Where is Dr. Lilia Sanchez Cruz's office located?
Dr. Lilia Sanchez Cruz's office is located at 42 Broadway, New York, NY 10004.
What are common reasons for patients to see Dr. Lilia Sanchez Cruz?
Dr. Lilia Sanchez Cruz frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, Dental Emergency, and New Patient Dental Exam (Adult). You can see other visit reasons for Dr. Lilia Sanchez Cruz on their profile.
What languages does Dr. Lilia Sanchez Cruz speak?
Dr. Lilia Sanchez Cruz speaks English and Spanish.
How do patients rate Dr. Lilia Sanchez Cruz in reviews?
58 patients have reviewed Dr. Lilia Sanchez Cruz. The overall rating for this doctor is 4.66/5. They have a 4.73/5 rating for bedside manner and a 4.63/5 rating for wait time. You can read individual reviews and ratings on their profile.