
Dr. Mailin Mimi Lai, DDS
Dentist
614.8 mi · 11 East Broadway, 13th Floor, New York, NY 10038
At a glance
4.54 stars (418 reviews)
91% are satisfied with this provider ·
Accepts 42 insurances
Aetna, BlueCross BlueShield, Cigna, Delta Dental, Emblem Health, more+ ·
Works at Mailin Mimi Lai, D.D.S., P.C.
Speaks English and Korean
5 other languages spoken
4.54
418 reviews
Bedside manner
4.6
Wait time
3.8
Recent reviews
I have nothing but good things to say about Dr Lai. Her staff are professional, efficient and caring.
I first came because I had a tooth that needed extracting. The team did a great job of numbing my mouth and the tooth. Then within minutes they had pulled the tooth with no problems. I have since recovered well.
September 26, 2017Initials hidden
The while experience was amazing. Best dentist appointment I've experienced and this is from
The girl who avoided the dentist for 3 years after her last visit.
September 20, 2017Nidia E.Verified patient
Office location
Mailin Mimi Lai, D.D.S., P.C.
614.8 mi · 11 East Broadway, 13th Floor, New York, NY, 10038
Mailin Mimi Lai does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Popular visit reasons
Bridge
Crown
Dental Cleaning
Dental Consultation
Dental Emergency
Root Canal
Tooth Extraction
Veneer(s)
Bridge
Crown
Dental Cleaning
Dental Consultation
More about Dr. Mailin Mimi Lai, DDS
*If you have HealthPlex or HealthFirst insurance, you must call your insurance company and assign Dr. Lai as your primary dentist*
To achieve this goal, our office consists of:
— well trained friendly professionals that are experienced in various dental specialties
— state-of-the-art equipment, updated in December 2009
For over 26 years, we've been helping the community with services ranging from complex oral problems to routine check-ups. Our team has the experience and skill set to help you with your dental needs.
Our knowledgeable and friendly professional staff will make your visit easy and pleasant
It's great to have a friendly staff, but even better when you know that your dentists are some of the best and brightest in the profession. All of our dentists remain focused through continuing education courses given by NY County Dental Society, ADA, and many other dental specialist societies. In addition to routine dental care, our dentists are trained in the latest techniques to treat dental diseases, perform non-surgical periodontal care, and discuss many treatment plans with our patients.
Cleanliness is Paramount
Having a clean office should be a given standard, but we go the extra mile. Our office sterility is second to none. We have made significant investments to ensure we have packaged sterility of instruments. Air is filtered throughout the office and water is sterilized to prevent biofilm in the dental treatment units. We have a full time resource dedicated strictly to cleaning our office 7 days a week. We have a private patient bathroom on site that is not shared with any other office and is cleaned every 30 minutes.
Our patient chairs consist of ample spacing from adjacent chairs and are separated with frosted glass walls for patient privacy. Each patient chair has views of Manhattan, some of which overlook Manhattan bridge.
WE HAVE IN-HOUSE ENDODONTICS,PROSTHODONTIST,IMPLANT SPECIALIST,AND PERIODONTIST
Education & experience
Education
Dental School - New York University, Doctor of Dental Surgery
Hunter College (Bachelor's)
Practice
Mailin Mimi Lai, D.D.S., P.C.
Professional memberships
American Dental Association
New York County Dental Society
Chinese American Dental Association
Background
Languages spoken
English
Korean
Burmese
Hakka
Chinese (Mandarin)
Chinese (Cantonese)
Chinese (Fujian)
Gender
Female
NPI number
#1124150461
Mailin Mimi Lai does not participate in Zocdoc to offer online booking at this time
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Dentist
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Next available: Apr 23

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Dentist
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
3.82
Bedside manner
4.57
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
418 reviews
Most relevant
I loved the Dr. & will definitely be back! I found her to be very pleasant, and honest! I have already told people about her.
February 4, 2015Santa P.Verified patient
Dr. Lai is very polite and professional. The appointment was quick and relatively painless -- for a dental appointment :).
November 22, 2014Erin H.Verified patient
She was great, the wait however was not. It clocked in at about 1 hour of sitting around in the lobby, waiting to be seen.
May 6, 2014Zed B.Verified patient
Very good customer service. Striaght forward. Knows what needs to be done and is able to do things in a timely matter.
July 29, 2017Initials hidden
I was late but I was still seen as quickly as possible. Dr Lai was very thorough and she addressed all my concerns.
June 5, 2012Everton W.Verified patient
As usual Dr.lai was super friendly and efficient at the same time. She explained evrything to me in details.
March 24, 2015Johnny L.Verified patient
I thought she was great, very gentle, and respectful. This was just too far of a travel to get there.
April 18, 2015Kmt Kandake Nzinga W.Verified patient
So far it has been a good experience. Straight and foward. Detects problem and has solutions right away.
March 27, 2013Initials hidden
Dr. Ma was very gentle, nice and down to earth. I HIGHLY RECOMMEND! The office is georgeous as well!
May 30, 2012Marni C.Verified patient
Love this place. Great service. Short wait times. Attentive and knowledgeable. Dr. Mao is the best!
September 3, 2013Daphne B.Verified patient
though there was a long wait time it was made up for by the quality of attention when i was seen.
June 7, 2015Liza C.Verified patient
The wait is really long. However, Dr Lai is great with kids that is magical. it's worth it.
More than 1 year agoInitials hidden
SATISFIED.....everything happened in a timely manner. BEST CLEANING I'VE EVER GOTTEN
February 10, 2013Fayola P.Verified patient
the usual 10-15 min wait but once at the seat... all easy sailing. Service is great!
October 17, 2015Judy L.Verified patient
This place is very clean also nice people work there and not a lot of waiting .
January 16, 2016Lydia R.Verified patient
She and everyone there are very nice and very efficient. Definitely reccomend!
November 3, 2014Laura S.Verified patient
She is a great doctor. Very professional and friendly. It was worth the wait.
April 15, 2014Initials hidden
Terrific. Very nice facility, very pleasant people, waited about 10 minutes.
July 27, 2015Initials hidden
Great office nice people. got the job done and beared with my fear of pain.
More than 1 year agoCamille N.Verified patient
Very friendly & knows what shes talking about ! Made me feel comfortable .
August 29, 2012Charline Yairis P.Verified patient
Had to wait over an hour to be seen, office was understaffed apparently.
July 22, 2017Initials hidden
Quite a pleasant visit relative to all other dentists I have been so far.
December 2, 2015Engin C.Verified patient
She was very pleasant and professional. Will be coming back. Thanks!
October 9, 2012Diana A.Verified patient
Place is very clean, people are in uniform, overall great experience
October 20, 2011CN
Very professional, competent and caring. The office is lovely too!
March 2, 2015Sandra S.Verified patient
She's great. Office is beautiful. Views of the city excellent too!
February 17, 2012Sebastien Takoja A.Verified patient
Doctors are very nice however waiting period is very very long
May 27, 2014Initials hidden
Super clean, pretty office. Dentists very friendly and gentle.
More than 1 year agoInitials hidden
Very pleasant experience, and super clean and well run office.
March 20, 2012Julie P.Verified patient
Pleasant, kind and highly professional. Strongly recommended.
More than 1 year agoInitials hidden
I am glad that I finally found a dentist I like. Thank you.
January 9, 2015Tina M.Verified patient
made me feel very comfortable, and cleaning was very fast.
More than 1 year agoInitials hidden
Love this office. Clean, well decorated and great dentist.
February 2, 2015Orlando P.Verified patient
Dr. Mallin is very caring and knowlegeable about her field.
More than 1 year agoInitials hidden
Staff and doctor was so pleasant and my son loves it here.
More than 1 year agoJoshua F.Verified patient
I saw Dr. Maureen Khoo and she is excellent! Thank you!
More than 1 year agoInitials hidden
Great place! Will be coming back and open 7 days a week
June 13, 2015Anhtriet T.Verified patient
Very impressed with the office, staff and dental care!
December 1, 2014Stella F.Verified patient
Great visit. Doctor was knowledgeable and thoughtful.
November 17, 2012Initials hidden
She got all the stains and tarter off- very pleased!
November 18, 2014Stephanie S.Verified patient
Great service
October 14, 2017Changkai S.Verified patient
I have nothing but good things to say about Dr Lai. Her staff are professional, efficient and caring.
I first came because I had a tooth that needed extracting. The team did a great job of numbing my mouth and the tooth. Then within minutes they had pulled the tooth with no problems. I have since recovered well.
September 26, 2017Initials hidden
Great Staff!
September 12, 2017Pablo S.Verified patient
The while experience was amazing. Best dentist appointment I've experienced and this is from
The girl who avoided the dentist for 3 years after her last visit.
September 20, 2017Nidia E.Verified patient
It was pleasant. The Office is very nice, inviting. The doctor and her assistants explained all the procedures they were doing. Complete health check up.
June 24, 2017Rebecca S.Verified patient
The dentist was very detailed. She described everything that was going on she advise me on what not to eat and has shown me what to look out for. She seemed very positive and I will definitely go to her again.
June 7, 2017Lizette R.Verified patient
They always overbook. So unprofessional!! Also, Dr. Lai apparently doesn't like to have to do cleanings but I guess they were short on hygienists this afternoon. Rushed and incomplete cleaning. She spent no more than 60 seconds (I'm not kidding) polishing my teeth. She literally dragged the polisher across some of my teeth and said I could now rinse out. Ridiculous. Quantity over quantity in this office. Sad.
May 24, 2017Initials hidden
professional and quick
May 8, 2017Marie O.Verified patient
She didn't seem to care what it was that was ailing me. I complained about certain pains that she was pretty keen just to dismiss. I couldn't understand why she was being so dismissive. It made me really uncomfortable and generally just had me feeling sad and hopeless about my condition. I would never go to this doctor again.
May 2, 2017Emanuel M.Verified patient
I have seen this doctor a few times and it is always a pleasure to go. They are extremely professionally and the office is clean. Would definitely recommend to other patients looking for a dentist
February 6, 2017Amanda R.Verified patient
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What practice does Dr. Mailin Mimi Lai work with?
Dr. Mailin Mimi Lai works with Mailin Mimi Lai, D.D.S., P.C..
Where is Dr. Mailin Mimi Lai's office located?
Dr. Mailin Mimi Lai's office is located at 11 East Broadway, New York, NY 10038.
What are common reasons for patients to see Dr. Mailin Mimi Lai?
Dr. Mailin Mimi Lai frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, Dental Emergency, and Root Canal. You can see other visit reasons for Dr. Mailin Mimi Lai on their profile.
What languages does Dr. Mailin Mimi Lai speak?
Dr. Mailin Mimi Lai speaks English, Korean, Burmese, Hakka, Chinese (Mandarin), Chinese (Cantonese), and Chinese (Fujian).
How do patients rate Dr. Mailin Mimi Lai in reviews?
418 patients have reviewed Dr. Mailin Mimi Lai. The overall rating for this doctor is 4.54/5. They have a 4.57/5 rating for bedside manner and a 3.82/5 rating for wait time. You can read individual reviews and ratings on their profile.