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Qualifications and Experience
Dr. Shalu Palhan is a high honors graduate from Boston University, Goldman School of Dental Medicine. While at BU, she attended an advanced standing program for Doctor of Dental Medicine (DMD). She also holds her Bachelor of Dental Science degree from BRS Dental College in India. Prior to starting her own practice, Dr. Palhan had a prominent career working in general and multi-specialty practices in the DFW metroplex. She is highly respected among her peers and patients for her comprehensive and highly personalized approach to dental care. Dr. Palhan continues to update her skills through advanced dental education programs at nationally recognized universities and institutes. She has dedicated her professional career to learning and providing the best dental care to her patients. She believes in providing compassionate care and developing long-lasting relationships with her patients. She spends her free time traveling with her family and tending to her young kids.
Verified Patient Reviews
Very kind and humane,very rare to find this qualities nowadays
This visit was short and sweet, just to cement in the crown that was ordered at the time of my first visit. Everyone was in a good mood, they laughed at my jokes, and I was treated by Dr. Shalu and her assistant like family. Good family. The doctor took very good care of me, explained every move she made before doing it, and with a few zips of the drill, carved the crown to a perfect fit, not in my mouth,but on the work table. No discomfort and no pain. Just gain. I'll be glad to come back for regular cleanings and the next time a tooth acts up. Thanks again, Dr. Shalu.
Always a quick and friendly visit.
Very nice and helpful. Knew to Texas and was debating several dentist, but glad I met Dr. Palhan! She was all around great and have to say it, gorgeous!
I always pick lady physicians when I'm in pain -- they are kinder and gentler than males and don't suffer from testosterone poisoning. I've been to Dr. Palhan's clinic before, and it's the best that dentistry can offer. I get personal service from the Dr. and all her staff, and they laugh at my jokes, even when my mouth is numb and full of cotton. She takes care to make me comfortable and at ease, and explains every step of the procedure before she begins it. I'm not an overly anxious patient, but I appreciate the information and the concern. I've been treated my US military dentists, by German dentists, by country-clubbing American dentists and even by Chinese and Korea dentists, and Dr. Palhan is the world's best. The clinic is a short ride down the road for me, so I'm seen for the appointment as soon as I walk through the door.
Very professional and very nice. Explains everything and ensures I'm comfortable throughout the whole process.
I really enjoyed my visit. The staff was friendly, professional, and took an interest in my personal life. They are so funny and really made going to the dentist a great experience. Dr. Palhan explained what was happening every step of the way. This was my best dentist visit ever! Bonus- NO CAVITIES!
Thorough, kind, informative, and authentic. Also, receptionist was 100% attentive, caring, and kind.
I love her!
absolutely love this dentist!
Great visit! Dr. Palhan has a new dental hygienist named Reba and she did a great job! Allysa took my X Rays and Charla at the front desk was friendly and gave me a bottled water to drink while I checked in with her. They took me in right away. I have been a dental patient of Dr. Palhan for over 5 years. When I found out she had her own practice, I followed her! She has a great staff and her Office has all the latest dental/X-Ray etc. technology! Highly recommend!
Don't recommend this facility at all for any dental treatments. When I went for a cleaning procedure, they charged for Gingivitis as a cosmetic treatment, really, are you kidding me? How can any inflammation treatment be cosmetic? Just because they could not justify, so they put it under a generic code (9999) which insurance would not cover. When I called the doctor's office to discuss, they could not explain again, and did not care much to listen. Avoid this facility at all costs.
Awesome visit. Very friendly staff.
Dr Palhan is professional, caring and a gentle dentist.
Dr. Palhan and her staff are awesome! Had a 4pm appt and was seen immediately after checking-in. Dr. Palhan was awesome once you sit in her chair. Constantly checking on you (Pain Lvls/Comfortability) & tech ensuring your well taken care. Dr. Palhan & staff ensure they are very informative & in-depth with the plan of action! Definitely recommend Dr. Palhan & her awesome staff!
Dr. Palhan is the very best!!!
She is very friendly and takes enough time to talk to the patient.
Fist visit exam & cleaning, very thurough, professional. I would recommend her
Outstanding service. Michael 7/5/17
She is great both at her work and in person. Highly recommend.
Dr. Palhan is so professional and explains complicated procedures in common terms with examples so it's easy to understand. She is caring and a wonderful Doctor. We love her and wouldn't go to anyone else.
The whole staff was friendly and helpful. The atmosphere was very clean and relaxing. They even had me laughing!
I am not a fan of going to the Dentist but wow what a great experience. I was relaxed, I was given all information up front. Dr. Palhan took great care in making sure I had the best treatment and what not in pain. Her staff is just as great! I can't thank them enough!!
Dr. Palhan and her staff are great. Kind, caring and professional. I have had such a great experiences with her and the staff, I finally found a dentest that not only do I not mind going to, but enjoy the experience.
Outstanding service and I recommend Dr. Palhan to all. The staff is the Best.
I love visiting Dr. Palhan. She always gives me feedback and is attentive to any questions that I might have. She is so professional, ethical and caring. My favorite dentist ever.
I love how friendly everyone is and how thorough Dr Palhan is.
She was amazing! Gentle and as caring as can be!
It was amazing! Not only did they see me immediately but everyone was incredibly friendly. I went in for a deep cleaning and Dr. Palhan was really good about communicating with me everything that they did and why they were doing it. Her bedside manner is wonderful and I didn't really have any pain or discomfort. Amazing!
Excellent service. She takes care of you as a patient. She will give you good advice as well for your teeth.
I moved here 3 1/2 yrs ago and I have tried other Dentist offices and never went back. I loved Dr. Palhan and the Office Staff. Everyone is very friendly and makes thing easier. Dr. Palhan has a very good bedside manner and takes great care to make sure her patients are comfortable. I enjoyed my visit and I will be back.
My visit is ALWAYS delightful and pleasant! I normally hate going to the dentist, but coming to Dr. Palhan's office makes me enjoy my dental visits! Everyone is so nice!
It was Outstanding, her and her staff are the Best.
Dr Palhan is an excellent dentist. She does a very thorough job on the teeth and answers all the questions patiently. This was my 3rd appointment wih her. There is no wait time. Highly recommend her.
Always a good visit and location of the office is very convenient to my home and work.
Dr. Palhan is Great, she did an outstanding job. I am very happy. Thanks
I had an amazing experience, very nice staff and informative on everything they do. I'm happy to say I have found my daughter and myself a dentist.
Second time back and happy to report the friendliness and professional are consistent. Still the best dentist I've ever been to.
Doctor Palhan was very thorough and nice . Explained me thoroughly on my tooth problem. I would highly recommend her to all my friends and almost everyone.
Simply put, Dr. Palhan is the very best! Wish I had found her sooner.
First time patient, went to see Dr. Palhan yesterday to fix a broken tooth that I waited way too long to get checked out. She and her staff were amazing! Very friendly and personable. I ended up needing to have a root canal done for the first time in my life. I had always heard horror stories about having root canals done and the pain thats involved so when she told me I needed to have one my heart about sank. She explained everything to me and even drew a diagram of what it entails. She made me feel so at ease and comfortable especially after she promised there would be no pain, I said let's go for it. Well she was right! No pain. Took about 45 min to get it all cleaned up and a temp crown in place. I never thought I'd say it but "I'm actually excited to go back to the dentist" in a week to get my permanent crown set. For anyone who doesn't have a regular dentist they like or anyone who hasn't gone to the dentist in years, I'd recommend seeing Dr. Palhan and her staff. It really was a great experience.
Dr Palhan is the best dentist I have ever been to. This was the first time I have had major work done with out any pain whatsoever. Her chair assistant Allie was awesome also! I drove from Forney and it was absolutely worth the drive.
Probably the best experience I've had with a doctor. Dr. Palhan and her staff have me leaving in a great mood every time. By far the best dentist I've ever had.
Very personal, professional, and clean environment. Newly built with a contemporary style! The DMD actually cleaned my teeth. Normally, I'm bruised up and extremely sore after a hygienist cleans my teeth. With Dr. Palhan's touch, I felt only slight edema 2-hours later that a nice glass of wine couldn't solve :)
It was a very pleasant experience and I would recommend Dr. Palhan for anyone! Great bedside manner, very thorough in telling you exactly what's she's going to do and how you'll approach it. Support staff is amazing! All very sweet and helpful!
Dr. Shalu Palhan was wonderful. She explained everything in depth and went over my diagnosis and options. My visit was extremely pleasant and I will be using this facility for future dental needs and services.
The entire staff was a pleasure! I will return.
Drop and forget everything you have ever experienced at the dentist! Dr. Palhan and her staff are AMAZING! Take it from a guy who has had some pretty bad experiences. Her cleanings are gentle, her shots are like nothing happened. I'm not getting paid for this just trust me. I love going to the dentist now. She is so honest and won't sell you on some stupid work that you don't really need. When I first found her she was with another group but now she has her own practice! It's a great location, right off the 635. you have never experienced being so relaxed at the dentist till you see Dr. Palhan. I would pay full price to see her over someone else that was free!
Dr. Palhan is the best. Professional, caring, painless, informative. Looking for a new dentist? Dr. Palhan is the one you want.
Dr. Palhan was soooo sweet and kind. Explained my situation so that I could understand and not in doctors terminology lol the staff was so helpful, professional. Everyone had a smile on their face and greeted me with one. You can tell they enjoy working there. I asked Doc can I just stay here and hangout with them the rest of the day lol that's just how much fun I had with those beautiful ladies. Definitely would refer them to ANYONE looking for an extended family, because that's how Dr. Palhan and her staff made me feel.
Quick and professional from front office, technician and the doctor.
Very good and relaxing experience
Very informative and she handled my cleaning with great care.
Best dentist I've been to in as long as I can remember! Super friendly staff and Dr. Palhan was wonderful at walking me through everything.
All the staff was friendly.she explain everything in detail.she is very nice.
Great! Very friendly! Didn't even have to wait 5 minutes.
Dr. Palhan is wonderful! She is very thorough, listens to all questions or concerns you may have and readily has a solution for them. I work right across the street and I always recommend her to my coworkers, and will continue to do so.
Outstanding service, the best.
Dr. Palhan is the most professional, highly trained dentist and I would recommend her to anyone wanting to have a great experience at the dentist. She takes her time to listen and she asks questions about your comfort level. She is very concerned about your well being in a place that most of us are apprehensive about visiting. She is knowledgeable about her profession and able to communicate dental terms to in a common sense way. She makes me feel very comfortable and cared for. I love visiting her and her office is very friendly. Great experience.
Professional and friendly
Absolutely the best dental experience I have ever had!!!! She is professional, courtesy, diligent and she knows her stuff!! I will continue to return to her for my dental care, she is the best!!
Shalu is the best dentist. She is very well versed in her field and truly cares for her patients.
The best experience
Dr Palhan is excellent, she personally takes interest in every patient. My family of 5 are patients now. My husband used to "hate" going to the dentist, until he made an appt with Dr. Palhan. Never oversells or tries to push extra services as I have experienced from other dentists in the past especially in the Southlake area. Thank you!!
Very friendly and willing to help!
This practice is literally the best dentist office I've ever visited. Everyone there was so warm and friendly and made me feel really comfortable. Dr. Palhan and her team were truly amazing and professional . I normally mess with the dentist, but everyone in this practice changed my perspective. HIGH KEY RECOMMEND.
Clean inviting environment. Staff and Dr extremely friendly. Was seen for my appointment right on time!!!
Doctor Shalu was very caring and knowledgeable,i really appreciated her caring about my needs
Very warm and welcoming doctor and staff.
My visit to her office is always awesome! Very warm, friendly & always professional! I recommend everyone come to her office for one visit & you will be hooked!
Excellent work. Very detailed about what was going on with my teeth, what I was doing right and what I needed to do differently.
Everything about my visit was AMAZING starting from the scheduling of my appointment with Latricia to the finalization of my consultation with Dr. Palhan. They both made me feel welcome, explaining in detail every step that would be taken to assure my dental issues were cared for. It was evident they were HONEST as well in regards to what my insurance would cover (a rarity for dental practices). I have been to several Dentists in my day and never has one made me feel more calm about my procedure as well as being so warm and friendly!!! Thank you Enamel Dental and welcome to the neighborhood!
Wonderful office and excellent doctor! She was able to see me right away, explained things in a way I could understand and didn't try to sell me things I didn't need. I would recommend this office to anyone!
Latricia is the first person you see and she's always friendly. She also sits with you to make sure you understand the procedures that will be done and what portions are covered by insurance and then what you are responsible for. Vee is a wonderful assistant to Dr. Palhan and is very friendly and does her job very well. Dr. Palhan explains the procedures before, during, and after treatment. Her knowledge of the anatomy of the facial and jaw bones and nerves into the teeth through out the mouth is amazing how she explains what she is doing. Dr. Palhan and her staff are professional and I highly recommend her!
This was my first visit here and it was absolutely AMAZING!!!!!!!! I'M DEFINITELY COMING BACK FOR REPEAT VISITS!!!!!!!!! THIS PLACE DESERVES 100 STARS!!!!
Great Dentist with great personality! While it is difficult to enjoy seeing a Dentist, Dr. Palhan makes the visit enjoyable. At last my wife and I have found our final Dentist.
Very informational, professional and friendly!
I'm so glad that I found my new dentist! The staff and the dr are friendly! Plus they do a great job.
Dr. Palhan is a true professional! She has been my dentist for the past 5 years! I recently followed her to her new practice in Irving! LeTricia and Vee were wonderful too! Dr. Palhan has a professional and very friendly staff that explain all your procedures as does Dr. Palhan. I highly recommend her for your family and friends dentistry!
Dr. Shalu Palhan's demeanor is professional and friendly. She is a great listener and takes her time explaining dental tratment.
Everything about my experience was great. I would highly recommend this Dentist!
One of my fillings chipped last Friday and Dr. Palhan moved her schedule to fit me in ASAP. She ended up putting a crown over the tooth and did a great job. She is confident in her work which makes me feel a lot better about my teeth.
Dr Palhan spent time with me, thoroughly explaining her treatment and recommendations. She was very patient and friendly, as was her staff. Overall a very pleasant experience. The rest of my family will be making appointments!
excellent! highly recommend her
She was very professional. She talk with me thruu the process and explained to me in detail. She worked with me on the cost. She has a very caring personality. I highly recommend her. The ladies in the office was very personable and caring also.
It was a great visit! She knows exactly what she's doing and she's very knowledgable.
Fantastic overall. Great doctor and staff.
very professional, courteous, friendly dentist and staff. I would highly recommend Dr Pelhan and her office staff
The staff was courteous and friendly. Very professional and you could tell they had the patients comfort in mind the entire time. They tell you what they are doing before they do it and make sure you are comfortable every time they make a move. The office was clean and bright and the music was nice. I would definitely recommend as they did not try and push you into extra services.
Very friendly and happy to answer questions. Regularly checked-in during the process to ensure I was comfortable. Office was clean, wait was short, staff was professional, and the office seemed to embrace the latest technology available.
Dr. Palhan is a class act! The services she provided was excellent, quick and pain free. Dr. Palhan explained each procedure and check on me each step of the way. Her assistant was awesome as well. I truly felt NO pain during my visit. Her office was also beautiful and clean. Her front office staff was friendly and explained everything clearly. Thanks! AAA
Dr. Palhan and her staff are awesome! I just completed 2nd cleaning with her. She is very informative, courteous and thoroughly with the examination/cleaning process. Her dental assistant and front office employees are very welcoming and efficient as well. Definitely will keep going back!
Everyone in the office, from the front desk to Dr. Palhan, was amazingly friendly. During my exam, Dr. Palhan told me exactly what was going on and what she was going to do to correct my issues.
My visit to Dr Palhan was probably the best dental visit I've ever had. She explained every step of what needed to be done for my teeth and made sure I had no questions or reservations. She and her staff are friendly and professional.
I would highly recommend Dr. Palhan. She has been treating me and my young child for several years. To be honest, I hate going to the dentist and have never found one that I liked until now. I actually look forward to seeing Dr. Palhan and her staff. And I know that my family's dental needs are in good hands!
she was very professional and did a good job
This was my first visit and she is so nice and very detailed oriented. Her diagnose was very accurate and didn't want me to worry about unnecessary oral procedure or anything unlike other dentists.
Let me tell you from a guy who has been to a ton of dentists, Dr. Palhan is the BEST! I have been seeing her for a couple years now and if she ever leaves Texas I will fly to wherever she is! Seriously, I would pay out of pocket for her over taking the risk of a practice that just treats you like a number. She genuinely loves what she does and it shows every time. Her shots barely are felt and she is the most gentle and caring person I have ever met. She is honest and won't try and sell you on replacing every filling in your mouth(unless you really need it) just to make a buck. I would walk from Fort Worth to Dallas to see her. Thank you so much for everything you do Dr. Palhan. Take all your family and friends to her!
Very informative and very comfortable
Everything was great and Shalu Palhan, DMD is open Saturdays that is a PLUS!!!!
Dr. Palhan is very good at performing dental work and communicating with her patients. She explained everything related to my issues and her suggested treatment with me very throughly. During the whole dental work process, she kept communicating with me to know about my feeling to see if I was hurting even she had been worked on my teeth very gentle. I did a deep cleaning today and had some teeth filled. I was so scared of pain. Dr. Palhan numbed my month. I was expecting to feel the pain after numb going away. But I didn't! The whole process was very pleasant! I read these other patients' reviews before I went in to her office. Now I know that these are true! Her team is really helpful too. They were patient to explain the cost with me before any treatments began. The whole team is wonderful!
The staff is very professional, friendly, and courteous. Dr. Shalu Palhan was very patient, helpful and understanding. She made me feel comfortable. Very open and forthcoming. They explain everything thoroughly and answer all my questions. Thank you! You guys are AWESOME!!
I was very nervous about visiting a dentist after three years. However, Dr Palhan and her staff were very understanding. Dr Palhan has a gentle touch and takes her time which made the experience more relaxing. The fees for services were explained ahead of time so there weren't any surprises at the end of the visit. I look forward to my next visit in six months!
Great service,professional,explained options clearly.Definitely going back for follow up treatment.
Dr. Palhan is a Wonderful Dentist. I would and do recommend her to everyone. I am 71 years old and she is the best Dentist I have ever gone to for dental service. Her staff is Great too.
My visit was great! Staff is very friendly and attentive! Dr. Palhan is great at what she does, very caring about her patient's, and very gentle when it comes to prepping for dental work (anesthesia) which is very important in my book!
Dr. Palhan and her staff are super good with children as well as adults. Her office manager made the billing process easy to understand. The environment is very clean and inviting. I have not been to the dentist in sometime and she did not make me feel bad for that. I will be sure to go every six months now because I found a Dr. I like!
Amazing, i was comfortable throughout the whole procedure. Best cleaning i ever had
Exceptional customer service, thorough and detailed consultation, and operated very well.
Dr. Palhan is an expert in her field and has given me the finest quality dental care for 8 years. She remembers details about your care like you are a member of her family.
It was great!
Best experience I've ever had with a dentist. Very happy that I chose this office.
Dr. Palhan is the most professional dentist I've ever seen. She has a passion for dentistry but explains everything in lay mans terms. She puts you at ease and I totally trust her with my family's care. She is wonderful with children and anyone feeling apprehensive. She is a gem and I drive 20 -30 minutes because she is worth the drive. Great dentist! HIghly recommend.
I had my first appointment with Dr. Palhan today, and the care was excellent! The support staff were very friendly with a clear explanation of procedures and charges. The office is brand new and very easy to get to. Dr. Palhan's bedside manner was very calming and soothing. She spent adequate time with me, and she was extremely gentle in her care. I highly recommend Dr. Palhan and her office.
I hadn't been to the dentist in three years due to a painful experience with my previous dentist of over five years. Our company moved to Irving and I saw that there was a dental clinic within walking distance of my new office. I saw this as a "sign" and had a WONDERFUL visit. No pain, no fear, no anxiety. Dr. Palhan is a woman. She is gentle and professional as is her staff. Her equipment is ultra-modern and I will be back in six months!
Awesome service, 100% satisfactory.
Had a great experience! All the employees were very friendly and highly professional! Definitely recommend this to place to anybody looking for a dentist.
Great experience. Everybody was very friendly and I had no wait. I appreciated the fact that before they performed any services on me they went over the pricing and how much my insurance covered so I knew exactly how much my costs were going to be before anything which I appreciated because I was worried about that. I have a follow up appointment and another teeth cleaning 6 months down the road already scheduled and I would definitely recommend this dental office.
Great dental clinic overall. The staff is very welcoming and enlightening. Highly recommend visiting Dr. Palhan for all your dental necessities. Service is awesome and most important affordable.
The doctor was very professional and gave a genuine feeling of care. I wish I could get more services done through her.
I would give AAA rating .Awesome, affordable and affectionate.
For me, nothing is worse than going to the dentist. She was gentle, informative, and so kind. Highly recommend giving her a try.
She is very patient and just excellent. I'd recommend her to all ages. Friendly staff.
My experience with Dr. Palhan couldn't have been better! The staff is very friendly and accommodating , and made me feel very comfortable during my visit. My root canal was painless, and my veneers came out absolutely flawless. I highly recommend anyone in the Irving and Coppell area schedule an appointment with Dr Palhan ! Thank you so very much!
Love it. Glad I decided to go. Did not try to sale me on anything that was not needed. Very honest and polite.
The most detailed, conscientous, caring dentist I have ever been to. Her staff is very friendly, accomodating and they work as a team to give you the best care and service. Brand new office with a relaxed and contemporary atmosphere. Excellent dentist!
Everyone was super nice and extremely helpful. I was scared going in but they kept me at ease and checked on me often. Best dental experience by far. I'm very happy.
Very nice. Very nice n humane staff :) happy to meet with them! Very nice with kid. Almost felt like a family! Great!
Dr. Shalu was Very friendly very cooperative. Staffs were really helpful. I strongly recommend any one to try.
I'm so happy I decided to go to Enamel Dental! The staff is so friendly and very helpful. It was a painless and great experience. I definitely recommend!
Dr. Palhan is such a sweet lady. She is great at telling you what she is doing before she does it. She is extremely gentle and makes a strong effort not to cause you any unnecessary pain. Her office is really nice and I Would highly highly recommend her.
She was absolutely fabulous! Best dentist I ever had the pleasure in meeting and to clean my teeth. You will not be disappointed in your visit.
I really enjoyed it everyone was super nice and friendly
This was the most painless enjoyable experience I've had recently and not just for a dentist. I was able to do everything online and walked right into a waiting chair. I was able to do my treatment on my lunch break!
I was very satisfied with the dentist and recommend her very much.
We highly recommend Dr. Palhan and her outstanding staff ! A plus experience all the way from beginning to end. I rate them Excellent ! They do terrific work with a wonderful "bedside manner." My whole family uses Enamel Dental. My Dentist is Dr. Palhan. She is soft spoken, professional, caring and the best at what she does. The practice invests in and uses the most up to date technology, ensuring that your visit is as quick and comfortable as possible while getting the best results. I would recommend this practice for anyone - young or old.
She was awesome, very professional & kind. Made me feel very comfortable.
The receptionist, X-ray assistant and the dentist were all very friendly. I haven't smiled or laughed with any dentistry staff ever; the dentist were informative and nurturing. Overall, a really great experience.
Great dentist, definitely would recommend
Dr. Palhan and staff rock!
I had a great appointment with Dr. Palhan. She helped me develop a treatment schedule and she took great care to keep me comfortable during my initial procedure. The office staff was great, taking the time to keep me informed and making me feel like a valued patient.
I highly recommend Dr. Palhan! I went to her because I had broken a crown - a front tooth - and was terrified of having a bad replacement. She immediately addresses all my concerns, and I felt safe and ready to get my replacement. My new crown looks amazingly real, and the quality of care I received from Dr. Palhan and her staff was exceptional. If you are looking for a dentist you will look forward to seeing twice a year (or more), please see Dr. Palhan. She will take excellent care of you!
Dr Palhan was excellent and the staff was pleasant, whole dentist experience was comfortable and satisfying. Highly recommend customers to try Dr Palhan and her super staff!!!
Awesome doc, great staff, great bright and open space.
The only wait required was due to me being 2 or 3 minutes late. As soon as I turned in my paper work I was seen. Dr. Palhan reviewed my x-rays and verified what my insurance would cover. She advised me of the treatment options we could take, all the while making sure that mu opinions, thoughts, and concerns were heard. The entire staff was very nice. During the short wait after speaking with Dr. Palhan while she verified which procedures my insurance would cover I was checked on several times. I highly recommend, and am glad I found this office.
It was an easy and quick visit. I was offered drinks while I waited. Everyone was so nice and sweet. Before Dr. Palhan performed any procedures, her administrative assistant and I went over everything. We discussed what my insurance covered vs what I would take care of. I have already scheduled my next appointment with Dr. Palhan.
she explained what my options were and the cost associated with each. she took the time to answer all my questions to where I felt comfortable with the answers