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Qualifications and Experience
Awards and Publications
Dr. Rong graduated from Franklin D. Roosevelt High School with the New York State Presidential Award in Chemistry and then went on to State University of New York (SUNY) at Stony Brook to get her Bachelors of Science in Biochemistry. She graduated Stony Brook undergraduate college Magna Cum Laude and Phi Beta Kappa, and attended SUNY at Stony Brook School of Dental Medicine. Following dental school, Dr. Rong entered General Practice Residency at Mount Sinai Queens Hospital Center. Then Dr. Rong went on to finish two years of implant training at Englewood Implant Center and two years of orthodontic training at Progressive Orthodontic Seminars CA. A career in dentistry demands great perseverance and dedication to both scientific and humanistic knowledge for the sake of patients’ well-being. Dr. Rong has acquired these characteristics through her academics, residency and working experiences over the years. She strongly believes that high level of continuous education and training delivers the best quality of dental care to patients. Dr. Rong pursues the most advanced techniques by attending continued education courses, seminars and hands-on lectures. Dr. Rong has extensive experience in surgical and restorative implant dentistry, and has performed over a thousand dental implants procedures and restorations. Dr. Rong is also the Invisalign VIP Platinum Plus Adult and Teen provider, She has earned the prestigious status by treating many various comprehensive orthodontic cases with invisalign aligners. In her free time, Dr. Rong enjoys spending time with her family, and enjoys painting, especially stippling. She has been a collector of stamps since the age of 6 and now she has collected more than three thousand types of stamps from different countries.
Verified Patient Reviews
She was very thorough, helpful, and addressed all my concerns.
Very professional, discussed all options and explained procedures.
Super clean, super professional, and very progressive in their treatments. They don't offer amalgam fillings at all (a good thing in my mind), and offer the best crowns too. Although, know that there are other dentists working in her office as well, so it might not be Dr.Rong that you see.
Clean office, prompt services, and very clear about what my teeth needed.
I arrived a bit earlier and was checked-in right away. Didn't even wait before I was accompanied in. Overall the process was very easy and fast. Dr. Shu explained everything very clearly and wasn't in a rush - even though her practice was full! The hygienist did a great job too, and everyone was very polite and efficient. Definitely coming back! Dr. Shu will be my dentist of choice moving forward.
She is very knowledgeable and friendly.
Loved Dr. Rong, she is very knowledgeable and answered all the questions I have. She is very patient, professional with a relax funny side. That's what you need in a dentist! Will probably switch to her as my primary dr.
I love coming here! They are always courteous and professional! And great with my almost 4 year old and I!
Dr, Rong is one in a million of in the world of dentistry. She provides excellent care, with her gentle mood and expertise. Amazing staff all around that serve with professionalism and compassion. I have been coming to her for 6 years for all of my dental needs. Super plus for me that she speaks English, Cantonese and Mandarin.
Dr, Rong is a thoroughly effective professional who possesses great technical expertise. She was able to fix several issues with my teeth that another dentist said couldn't be fixed without paying more significant amount. Her attention to detail and chairside manner are excellent. Dr. Rong is highly recommended!
Dr, Rong is awesome! not only is she ethical but she runs an honest practice. She will give you an honest diagnosis and the work she does is top notch. I got implants and implant over fixed bridge done by her. Beautiful work!!! amazing result!! would recommend her 100% to all of you
An amazing dentist who cares about her patients. There are surely many great dentists in NYC-but here is only one DR. Rong. she makes you feel comfortable, she shows personal interest, she makes you feel at ease, she is gentle but yet thorough with her work. She is constantly taking classes to keep up with the industry standards, new techniques and products. she has a very kind team of staff. My wife and I have been her patients for over 4 years and are happy that she and her team are here in NYC trying hard to keep all our smiles bright.
Dr. Rong is excellent, highly recommend her! came in scared to death of the drill, she's completely changed my whole perspective, really glad she was honest, professional, diligent, gentle, kind, explained everything before and during the procedure, and did an amazing job with no pain! Never thought I'd look forward to getting all my teeth fixed, finally found my dentist in NYC.
I agree with other reviews that Dr. Rong is the most competent dentist. Dr. Rong patiently answered all my questions I had with honesty regardless of how dense my questions may sound, and let me know what to expect so I had no surprise. She took time to do the head/neck exam, oral cancer screening and probing to my pocket for periodontal evaluation, something sadly none of my other dentists ever did. She also very patiently went over 4-step oral home care to make sure I know how to take care of my teeth. She is the dentist who sincerely cares about her patient's oral health more than anything else!!!
my friend referred me to see Dr. Rong for my invisalign consultation. I was impressed by her knowledge and experience with invisalign. she explained to me step by step about my situation and how she was going to do to correct my problems on the iTero 3D scan model. I was impressed by the hundreds of before and after invisalign cases she has done and decided to do it right away. The fee is very reasonable and I would recommend her to all who is interested in invisalign!
I haven't always enjoyed dentist visit. I usually have anxiety because of past bad experience. Dr. Rong was amazing. She was personable, attentive, genuinely interested in hearing what I had to say before she started work on me. As a result, when she started the work, I was relaxed and comfortable. She did great job as well. Very competent, intelligent and easy to work with. That's the time in my life I have said that about a dentist!!
it was very easy to book a last minute sunday appointment with dr. shu ping rong's office. there was no wait time at all. my tooth pain is gone now. the only downside is if you don't have the kind of insurance they accept, it could get quite pricey. but you do what you need to do. if it's an emergency, they'll take care of it right away.
Office was very clean, efficient, and professional. Would absolutely recommend!
Dr Shu Ping Rong is one of the most professional, kind and thorough dentists I've ever met. She's a perfectionist and as a result all of her staff is great as well. She only does what's necessary and unlike many dentists never recommends additional procedures. My son lives in California and comes to see her whenever he visits me. I would recommend her to anyone.
Been coming here for years. Dr. Rong is a top notched dentist. She cares for her patients as well as her team of assistants. They all work together to provide the best possible dental care ensuring that you are taken care of no matter what procedures you are doing. I love going to dr. Rong's
The receptionist wasn't very friendly, but everyone else had great customer service and I thought they were very thorough with my cleaning/examination.
The cleaning was good but I will not be returning. I called multiple times in advance to understand the finances of my cleaning because it was out of pocket. All three times I was reassured it was going to be a much smaller amount that was definitely different from what I had to fork out in the end. So many hidden fees. They tell you it's "optional" but end up charging me 4x the amount advertised. Ridiculous!
Everyone in the office was super nice and helpful. Dr. Shu seemed rushed at our appointment, but maybe there were lots of patients that day. And while I realize I will need braces one day, I felt like she was pushing the issue way too hard when I had other pressing dental concerns that had to be addressed first. I am still going back because I had a good experience there.
Always great to visit here!
Incredibly professional. Came across as genuinely concerned about my health. Very capable and highly trained staff. And everyone was nice.
She walks you through the whole process. Would recommend her in a heartbeat.
Dr Rong is the very very best dentist . Why I say that ? She actually takes the time to explain why I need the treatments. Unlike some dentist , she doesn't pressure you to do things !! Dr rong just explains the whys and give her expertise . Very happy with my Invisalign invisible braces treatment and my teeth so straight . I refer my dad to get dental implant and denture too. He was very happy too . Staff are knowledgeable and friendly !! modern and clean office !!
Very knowledgable and friendly. Extremely helpful staff too!
We love her! She is amazing with my 3 year old! Best dentist in NYC!!!!
Dr. Rong and her staff were all attentive, professional and kind. She did a great job outlining my options and clearly articulated their pros and cons making it really easy for me to decide. The facilities were all super clean and top notch. I came here after a less than ideal visit from my last dentist. Dr. Rong and her team exceeded my expectations and will definitely be seeing a lot more of me.
The visit was great! All of the staff members were professional and answered all of my questions. Dr. Shu Ping Rong thoroughly explained everything and I felt like I was in good hands the entire time. The dental hygienist also worked efficiently and made sure I was comfortable as well. looking at my teeth now I feel much cleaner than before.
Just a cleaning but Dr Rong and staff were excellent.
Dr Rong truly is best dentist I've ever seen. She competent! She professional . :) she ethical unlike some dentist office where they pressuring to do stuff. Dr rong dental office is no pressure . They will only tell u do things that u need !! Office staff competent and polite . Office is Emmaculately cleaned . High tech and clean. Highly recommend dr rong and office because of all these reasons !! A great dentist and a great office !
My experience was great! I arrived and was seen almost immediately. I originally went for a cleaning and both the hygienist and the doctor were very accommodating and explained anything I was confused about. I needed to come back for more work and the office was able to book me again in that same week, which was really convenient! Upon my second visit, I was seen right away and have a wonderful experience. The doctor explained everything that needed to be done and would keep me updated throughout the procedure. The assistant that day was wonderful as well, really made the visit as smooth and easy as possible. Cannot recommend Dr. Rong and staff enough!
Dr. Shu Ping Rong is terrific. I have been going to her for several years. She and her team are compassionate, caring and do only what is necessary - even refers us to other professionals to save dollars but to get the treatment she feels prudent. My son comes from Oregon to visit and always makes time to go to Dr. Shu.
Dr.Shu Ping Rong actually takes the time to make sure she explains the reasoning and observation behind her diagnosis, which I greatly appreciate. Rather than just telling me what it is, she explained to me in detail every step of her train of thought. The offices are always kept very clean, and the front desk personnel are always very patient and informative. They always helped me understand my dental insurance's copay and deductible information. Thank you very much everyone!
Dr. Rong truely cares and always puts patients' best interest on first priority. Ethical and true professional. Very comfortable to talk to and I could see the confidence and genuinity . And she is very knowledgeable too. !!!
I was in for a routine dental checkup and consultation on Invisalign braces. Dr. Rong gave me her undivided attention and was very detail-oriented. I was made aware of existing and potential problems I didn't even know I had, with suggestions on how to treat and prevent them. she also gave me very detailed explanations on invisalign braces and extractions. It was a very seamless experience, and she was very understanding and patient. Thank you!!
She was very thorough and helpful, explained everything I need to do for my teeth
The doctor is great! It's just I made an appointment with Dr. Shu for teeth cleaning. A intern girl tried to do it at beginning, but the doctor was able to do it at the end tho.
The hygienist was sloppy today with the water sprayer and toothpaste (just by getting it everywhere), but Dr. Shu is great. I definitely will go back for her.
Great appointment, wonderful bedside manner, will definitely make future appointments with this dentist. Great office staff.
Dr. Rong is amazing. I arrived with great apprehension about the procedure I was to undergo. Dr. Rong put me at ease with her confidence, kindness and hand skills. The whole procedure was pain free from administering anesthesia, to suturing to medication prescription. Her staff was also friendly. The atmosphere in the office was warm and welcoming. I will go back for more sophisticated procedures. Highly recommend her!!
I was so excited about this appointment. I came today to finally finish my Invisalign treatment, finally finished my 15 months long journey. I had gum disease and severe malocclusion, and my oral health was deteriorating overtime, it was dr. Rong who found out the foundamental cause and recommended me the right treatment and encouraged me to take the first step. I received the Perio surgery then underwent the Invisalign treatment to fix my malocclusion. Today, my teeth are healthy again with perfect smile. This is Huge for someone like me Who was desperate at one point!!! Big thanks to dr. Rong for saving my teeth, restoring my confidence and giving my life back!!!!
Clean, professional and honest
She is very kind, helpful, and understanding. Gave me many options to weigh on and also spent a lot of time doing her best to clean my teeth. She even flossed at the end ! No other dentist I've been to does that. I will certainly come back!
The best and most informative dentist I've met.
really nice and really quick.
Hygienist Emily was so thorough, and really took the time to explain a lot of things to me. She even brought a mirror to show me what she was talking about. She answered all my questions and concerns about my oral hygiene, I actually feel really good! I came in the morning, and did not feel rushed at all. I definitely found my dentist!
While ZocDic listed this as under my insurance, it was not. Nevertheless, the out of pocket costs were lower than average and disclosed upfront. Dr. Rong was a lovely presence and very professional. Same with her staff. I got a filling for a broken tooth and unfortunately it came out hours later. She fixed it the next day without charge!
Totally awesome visit, everyone made me feel super comfortable.
Great dentist and so informative and helpful to all your needs. She is a fast talker but you'll get all the valuable details you need to know about your situation.
She was thorough and polite. I will go back again. everyone at the front desk was very helpful and nice!
I booked for an emergency at the last minute because one of my front crowns came off and I had to fly back home for Christmas the same evening. Dr. Rong was fantastic, don't know how she did it, she fixed my broken tooth and made me a temporary crown that looks even better than the real one. I am very very pleased with result and feel very lucky that I found dr. Rong. That's the Christmas gift that I never expected. Thanks dr. Rong.
I have been dr. Rong's patient for almost 2 years and finally write my review. I was in tears after I learned how horrible my teeth were, it was dr. Rong who assured me and gave me positive energy and emotional support during the 2 year treatment. My teeth transformed from severe gum disease with many hopeless teeth to disease free with 14 natural looking implants. I am a brand new person now because of dr. Rong. She was incredible and made every single appointment extremely comfortable for me. I am thankful that I was in good hands. U Want great dentist and great clean office this is for U!
It was the best experience I've ever had with a dentist/doctor. As soon as I walked in the door I was greeted by 3 people and the receptionist was extremely helpful.
I had a great experience getting a much needed exam and cleaning. She gave me a lot of recommendations and walked me through the X-rays, which was really informative. She was also very careful and thorough throughout the cleaning and continually checked to make sure I was doing okay and not feeling any major discomfort. Aside from that she was very friendly. I'd highly recommend her to other patients.
Dr Rong and her staff were excellent, especially with my 2 year old! Thank you for making Brandon's 1st dental appointment comfortable for both he and I. Her hygienist was also professional and thorough! I highly recommend!
Dr. Shu Ping Rong is very gracious and explains things in detail. The thing I appreciate most about her is that 1. Her staff is professional and kind. 2. She will not do anything that is not necessary. This is the first time I've had such an experience with a dentist. Upon reviewing the recommendations from two other dentists she advised against the procedures. This is refreshing.
Dr. Shu is a very good doctor and I enjoy my visit. I give her a five stars
Very good experience. Throughout my Consultation She was explaining every step. She gave me varies options, I would really recommend.
Sadly I haven't been to a dentist in over 25yrs. Now... I look forward to my next visit. ??
Dr. Shu is very resourceful and walks you through every step of her procedures.
My hygienists Emily is very helpful, she explained through my procedures and made sure I was comfortable throughout my procedure. Dr.Rong came by before I began my cleaning and she was very nice. Overall, I liked the office, it was very clean and the receptionist was very nice as well.
Five stars easy. By far, the best dentist visit I can remember in the last 25 years. Dr Shu Ping Rong and her amazing staff have officially taken away my longtime fear of dental appointments. Do yourself a favor and please book a visit with this top notch establishment. For once, I'm actually looking forward to my next appointment.
Kind and helpful staff, Helped me to feel comfortable with the many visits i have to come for.
I went there for dental check up. The dentist and the hygienist are very friendly. Place are clean and tidy. I would recommend to my friends.
Exceeded my expectations! I was impressed by dr. Rong's technical skills and knowledge. Highly recommended!
Dr. Rong is friendly and get the job done well. She is very easy to talk to. Great visit. If u looking for excellent dentist then I would recommend dr rong !
I was very comfortable with dr. Rong's approach and Her chairside manner. I feel that she is very genuine and direct with her recommendations. I was informed about all the pros and cons of each options. Not feeling pushy at all. I also got a filling done on my broken front tooth. Very very happy with the results. By the way, all is digital there. Friendly staff and comfortable environment. Highly recommended. A great dentist and very professional .
I have been under dr. Rong's great care for about 2 years. From the first day that I was afraid to lose all my teeth to today that all my teeth are disease free and healthy, I am deeply thankful to what dr. Rong has done for me. She is enthusiastic, honest, and more like a friend who keeps me positive all the time. Thank you.
Greta visit! Very professional and friendly.
Super friendly staff and very clean office!
I was very pleased. The hygienist was very thorough and informative and the Dr. was as well.
Very kind and knowledgeable. Very comfortable to speak with.
Pleasant, thorough, intensely professional. Most important, I wasn't sold anything I didn't want. Highly recommended.
Dental office scheduling was good, because patient's appointment was within the time frame. Opinion from doctor was of great help with what will be needed going forward. Receptionist was friendly ( the smile was the most important on the first encounter) double checked medical condition of patient.
Great service and detailed explanation. Make me feel really comfortable.
I have been to 3-4 dental office all over Manhattan Nyc and they have been unresponsive and frankly just not very competent . It was a relief finally to find a responsible and very competent office and dentist in dr shu ping Rong DDS. The staff knew what they were doing . Dr Rong was nice but more importantly very skilled dentist. She spent time to explained each digital x ray and treatment plan to me . I was nervous at first but her explaination made me much more relaxed. She patiently explained the risk and benefits of dental implants vs bridge vs denture. Most dentist are more robotic and don't explain clearly what needs to be done . Dr Rong took time out to answer my questions. I've decided to do dental implants because she instilled the knowledge and that gave me confidence to go forward with surgery. You will have to see for yourself. I highly recommend dr rong dental office because doctor and staff know what they are doing! Also their office is very clean and modern , that also relieved fears for me because last thing I want is to go dentist and worry about germs and contamination like horror stories I see in news . The combination of how clean , modern and competencies of dentist and staff ultimately lead me to choose dr Rong office and come back in future . Bottom line , I was extremely happy with dr Rong and whole office , otherwise I wouldn't take time out my busy reschedule to write this long review. I felt obligated to share this great info. With public!!!
I am relatively new to insurance issues since I am also young, so when I went to the office, they called my insurance to make sure I was covered and apparently I was but they were out of network, which they never told me. I understand that it's not entirely their responsibility, but someone should have said something. Now I am going to be paying much more out of pocket than excepted, and I think it was wrong of them to not give me that information. But the doctor and the hygienist were very nice and if not for this, I would go back.
The doctor gave me a great consultation and went over everything with me and let me know my options. I didn't feel like I was pushed to do a procedure. I will definitely be back!
Very pleasant and professional. The dentist explained everything to me thoroughly and made sure I was comfortable. Pleasant staff as well.
The hygienist seemed very new and little nervous
She's so nice! Appreciated her manner and how she explained everything she was doing to me.
she was terrific! Im bringing my son to her next week. Finally found a great dentist!!!
It had been a while since I visited a dentist, and there was no shame directed my way. She and her staff were really friendly, seemingly honest, and made me feel very comfortable, considering I hate to visit the dentist.
I would indeed recommend Dr. Ping Rong. She was kind and gentle, and answered all my questions and did not try to encourage more procedures as most dentists tend to do. Her staff was friendly, helpful and professional.
Dr. Rong was incredibly attentive for my first and walked me through the XRay step by step. During the cleaning, she regularly checked up on my pain threshold and how I was doing. She found a small cavity and recommended that I clean my teeth with baking soda to try to kill it before my next visit, instead of skipping right into a filling. Great experience!
Dr Rong is great!! It take me around 1 hr to get examined, explained and tooth extracted!!
My visit with Dr. Shu Ping Rong was great!!! I was very pleased with the care, gentleness and consideration!! Dr. Rong's assistant, Emily was also so great!!!! She did an amazing job at cleaning my teeth and was so very gentle and considerate!! I definitely would recommend anyone and everyone to come here!!
Beautiful office, friendly staff, Dr. Rong was personable, genuine and knowledgeable. She is not like many dentists out there who are pushing for the most expensive or unnecessary procedures. Dr. Rong presented different treatment plans with pros and cons, and only emphasized the point that "pick the plan that fits your situation the most and it must be the plan that's worth it". I appreciated her honesty, morals, ethics and empathy. I had an excellent experience. Dr. Rong is highly recommended.
I went to Dr. Rong for consultations. I got all my concerns and questions answered. everything was explained in details with xrays, videos and camera images. Dr. Rong was very knowledgeable, ethical and patient. the office was clean and digitized, the staff is likable. I felt so at ease during the whole visit. great experience!!!! IF YOU NEED A DENTIST THIS IS THE PLACE TO GO!!
The hygienist who cleaned my teeth left the suction straw on my tongue while cleaning. Now I have 2 bright red bruised spots under my tongue and whenever I eat or move my tongue, it hurts. It's been 2 days and I still feel the pain. I walked in with no pain and I walked out with a sore bleeding tongue.
they took an emergency patient before me but I really appreciated that fact that the staff asked for my permission first and later Dr. Rong personally apologized to me for making me wait. I didn't mind the wait because the emergency patient was in really bad shape. I felt no rush at all even though I was seen pass my appointment time. My cleaning was thorough and I got all my questions answered. dr. Rong was great!! when I left the office, I heard the staff explained to next patient what happened. I have been to other dental offices before, those offices just let you wait a long time for no reasons and never care to tell what happened and why. I like this office a lot!!
modern, clean and high tech office and pleasant environment. I really like the fact that they see patients by appointments so the office is not crowded as others in the same area. Dr Rong is extremely knowledgeable and professional. Great chairside manners. I am always nervous about going to a dentist but Dr. Rong made me feel comfortable and relax. I was so excited to see my own teeth on the monitor through the intraoral camera. Dr. Rong explained everything to me step by step until I understood everything. highly recommended. Go check out the website for yourself.
Great dentist and great services. I have been dr. Rong's patient for more than 3 years. I got 3 dental implants and many other works done by dr. Rong. The quality of work has always been amazing, today was the day that I got my implant crowns on, very happy to get my smile and teeth back. Many thanks to Dr. Rong for making this happen.
I am very happy with the service I received. Dr. Rong fixed my broken front tooth and it looks natural. The result is far beyond my expectations. Very glad that I went to dr. Rong for the treatment and thanks to my friend who recommended her.
While Dr. Rong and staff were extremely affable and the office was clean and comfortable, I felt as if I was being rushed through my appointment. The cleaning was hasty and not at all thorough. Before the cleaning the doctor told me she would show me how to properly floss; less 10 minutes later when the cleaning was over she rushed out of the room, the appointment was over and I was never given flossing instructions.
The dental cleaning was terrible. They took a dry sander to my teeth; it was loud and very painful. A cleaning should not be painful. In my experience, a cleaning usually involves some sort of fluoride paste, or something to sort of "gel" the tools they use on the teeth. Nope. No expenses spared on clients here. You get a disposable plastic cup to drink from. That's it. Expect no freebies. Dental assistant also seemed very inexperienced and nervous--she had to retake my x-rays several times. Otherwise, the office is clean and wait time was minimal. If you have semi low standards, go for it-safe bet here.
Dr Shu Ping Rong and her crew are fantastic. She's thorough and they're accommodating. Zero complaints from me.
Was exelente Dr Ping Ring has a great team, and she is amazing
8 fillings plus cleaning in one treatment and all finished in one hour. I knew I was in good hands, local anesthetic was declined to be used. I had no pains at all after the treatment. Dr. Rong stuck around to answer my questions that had been puzzled me for years how to clean my teeth and gums. Dr. Rong is a very experienced and skillful dentist. Highly recommended.
GOOD AS ALWAYS !
She's quite honest and blunt, but also pretty nice.
She's nice person
Great and professional dentist. She is very friendly. I arrived half hr early, but they saw me at my scheduled time. Will def go back.
I had my first visit with Dr. Shu Ping Rong and I was very happy. She was very professional and courteous. She explained what she saw, and made sure I understood how the process would work. Thanks Dr. Shu!
I went there for my emergency visit only because my wisdom tooth hurt. I have dental phobia, Dr. Rong really spent lots of time chatting with me to make me feel stress-free. unlike many other dentist who would tell their phobic patient to "don't be afraid", Dr.Rong told me that " it is absolutely fine to be nervous because it is natural". I couldn't believe that I was able to sit in the chair and let Dr. Rong take out my tooth. And it took her LESS THAN 10 SECONDS to pull it ou and I felt no pain from needle injection to finish. But I really appreciate the fact that she did not seem to rush me out even though I backed up her scheduled. Now I am going to refer all my friends and family to Dr. Rong.
She's very straight forward and very open to questions, which I appreciate a lot.
Dr. Shu Ping Rong is not only professional, but informative. She explained everything to me very thoroughly, made me feel comfortable and at ease right away, and taught me so much about the importance of Oral Health and everything that I was doing wrong. Highly recommended!
Overall she was very nice and pleasant. There was a bit of a wait, and I had to refill forms despite using check-in, but I loved the doctor's approach - she was very nice!
Dr. Rong is unbelievable, I got toothache for about 2 weeks, the previous dentists that I went to couldn't diagnose it, Dr. Rong asked me a couple of questions and did a little test and make the right diagnosis right away. she was very quick and I was pain free after 30 min of the visit. She is highly skilled, gave very thorough explanations and considerate advice. highly recommended.
it was my 5 year old daughter's visit. My daughter has had a very bad experience with her previous dentist. So when my coworker recommended Dr. Rong, I was still hesitate to bring my daughter there to get her teeth fixed. I am glad that I finally did. Dr. Rong was very patient and took her time to explain the xrays, pros and cons of each treatment plan, and very thorough with implementing oral home care. and there was no attempt to upsell me on additional procedures. Dr. Rong pleasantly made my daughter very comfortable during examination and the treatment procedures. At the end, my daughter was very happy and told me that " I like Dr. Rong." This is more than a thousand words. Dr. Rong is highly recommended.
Dr Rong and her assistant lisa spent a good amount of time discussing my teeth and xrays as well as oral hygiene. Apparently I have not been doing such a good job. They recommend tools I can use so hopefully things will be better at next visit. I will be back here for cavity fillings in 2 weeks! Front desk was nice and staff seems knowledgeable.
I haven't been to the dentist for many years due to a very bad experience as a child. Eventually, my sister told me i had to go so i decided to go to her dentist. During my visit she was very friendly and answered all of my questions which was great!
Awesome doctor! Very gentle and pleasant Recommended To My Girlfriend
She is professional. My daughter told me she was nice and friendly. The staff good,too. Her office is so clean and new.
Very thorough ! Best dentist I ever had !
Once I made it into the exam room, Dr. Rong and her dental hygienist were both very professional and competent. My routine teeth cleaning was a breeze. However, my experience with the receptionist left something to be desired. She struggled for half an hour to comprehend and coordinate my insurance coverage with the company over the phone, despite the fact that I supplied her with all the information directly. Overall, my appointment was a positive experience, though, because the professional care was on point.
Very kind, professional and straight forward, didn't push anything unnecessary, cleaning was almost painless!
She was great. Very welcoming and professional. I hadn't been to the dentist in far too long and was a little nervous to go back. She explained everything very thoroughly and made me feel very comfortable. The rest of the staff was wonderful as well.
The people at the front desk were really accommodating, letting me see the doctor in less than 20 minutes even though I was late. The doctor was extremely thorough with my checkup and with my cleaning. She was also very informative and gentle during the cleaning. My visit so great, I immediately texted my boyfriend to recommended him to see her.
Much attention to detail -- walks you through her thought process and doesn't pressure you to make decisions on the spot. I received a dental pack on my way out! Thanks, Doc!
She explains everything on you x-rays, which is very helpful. Very thorough with implementing oral hygiene. The cleaning was a little painful, but that could have just been me. Staff was nice and pleasant to me.
She is very professional and informative!
She is very nice and very thorough both in answering questions and in performing dental procedures and I didn't feel like my visit was rushed like in most of my other dental experiences. The office is very quiet and clean and the staff are very nice. It was a very pleasant experience.
She was great! I found my NY dentist!
She was great and extremely knowledgable
Great visit. Friendly staff, modern office. Excellent dentist. Dr. Rong answered all my questions in details. She cares about my teeth and oral health more than myself.
Dr Shu ping Rong was extremely friendly and an excellent dentist. She took time to explain each procedure to me on the monitor using digital x rays. I was extremely impressed by the modern and high tech office . I am always afraid to see dentist and be in dentist office. Dr Rong really kept me calm because she took time to educate me. The staff was really friendly too. The icing on Cake for me is this office doesn't have that dental office smell because everything is all d
I never had such good dentist before. Dr. Rong was very nice,patient, professional and she explains everything that she is doing before she does it. She took her time and clean my each of my teeth carefully like they are hers... What else more can we ask for? She is a dentist for life...
It was my 5 year old son first dental visit. They wanted me stay in waiting area while they take his X-ray and checking his teeth. Which is I have no problem with that. Since i could see him across the room.I was nervous that my son would scream and calling for me but, he didn't. Dr. Rong was pleasantly made my son overall comfortable and she praised my son for being such a good boy. Her staff gave him a little prize and mini lollipops. Definetly my son will be go there again in couple of months.
I've had some really traumatic dental experiences, so I really needed someone to make me feel comfortable. Dr. Rong took the time to talk with me and relax.
Dr Shu Ping Rong was great! I haven't been to the dentist in 3 years and I got a well deserved lecture. She was gentile and did the cleaning herself and I'm going back to fill the three cavities she found. I HATE the dentist but she made it a better experience then any other dentist I've been to. The location is in Chinatown but everyone spoke English and was super helpful. It was also a very clean office with TV's to watch as they do the procedures/cleaning. Great doctor and best cleaning I've had.
I was a little taken aback by how quickly Dr. Shu Ping Rong breezed through my appointment and dismissed my concerns, especially after having waited past my schedule time to meet with her. She was friendly and very direct in her recommendations, however.
They failed to inform me beforehand they no longer took my insurance.
Very polite and professional, not at all pushy. Takes her time to make sure it's done right
It was good!
I found my visit with Dr. Shu Ping Rong pleasant. She and her staff are friendly. I watched TV while she cleaned my teeth. Very cool!