What patients are saying
Overall rating
4.82
Average wait time
4.55
Bedside manner
4.69
“I had asked to be on a specific medication but she informed me it was expensive and my insurance did not cover it. I appreciate her being honest with me and saving me that money! We worked to find a replacement that she thought would work for me. A great listener, she acknowledged that I’ve been through some traumatic things but didn’t make me feel like I was defined by those things. Would recommend based off our first visit, and happy to see how our next meeting goes.”
Shelby H.October 10, 2025Video visit
“She was very nice, even after kinda panicking and over reacting she still appreciated me and came up with a plan. Thank you, it means a lot especially knowing my anxiety is gonna be taken care of.”
Stephen. C.August 14, 2025Video visit
About Afi Kpakossou
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Afi Kpakossou
Welcome! I’m Afi Kpakossou, PMHNP-BC, a board-certified Psychiatric Mental Health Nurse Practitioner proudly serving North Carolina through secure telepsychiatry. With nine years of nursing experience and advanced degrees from Walden University and Ashworth College, I specialize in evaluating, diagnosing, and treating mental health conditions in both adults and children—including depression, anxiety, ADHD, PTSD, and more.
My mission is to make mental health care accessible, compassionate, and tailored to your unique needs. I believe in a collaborative approach—working closely with you to develop a personalized care plan that fits your goals and lifestyle. All appointments are conducted virtually for your convenience and privacy.
Same-day appointments available. Insurance accepted. Book your free 10-minute consultation today!
What should a new client know about working with you?
As a licensed and board-certified Psychiatric Mental Health Nurse Practitioner in North Carolina, I am dedicated to providing compassionate, individualized mental health care for both adults and children. My approach is collaborative and supportive—I take the time to listen, answer your questions, and involve you in every step of your care plan.
You can expect:
Easy online scheduling with same-day and next-day virtual appointments
Confidential, judgment-free care from the comfort of your home
Personalized treatment plans for conditions like depression, anxiety, ADHD, PTSD, and more
Clear communication about your options, medications, and progress
Ongoing support and follow-up to help you achieve lasting wellness
Your mental health journey is unique, and I’m here to support you every step of the way.
What is your typical process for working with clients?
My process is designed to make mental health care accessible, convenient, and patient-centered:
Simple Online Scheduling: Book your appointment easily through my website or Zocdoc—same-day and next-day options available.
Virtual Visits: All sessions are conducted securely via telepsychiatry, so you can receive care from the comfort and privacy of your home anywhere in North Carolina.
Comprehensive Assessment: During your first appointment, I take time to understand your concerns, medical history, and goals.
Personalized Care Plan: Together, we develop a treatment plan tailored to your needs, which may include therapy, medication management, or both.
Ongoing Support: I provide regular follow-ups, monitor your progress, and adjust your care plan as needed to help you achieve lasting wellness.
My goal is to make your mental health journey as smooth and supportive as possible. I’m here to answer your questions and guide you every step of the way.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $150 for 30 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
Insurance Accepted: Most major insurance plans are accepted. Please verify your coverage when booking your appointment.
Self-Pay Options: Transparent out-of-pocket rates are available for those without insurance or who prefer to self-pay.
Initial consultation: $250 (60 minutes)
Follow-up sessions: $150 (30 minutes)
Flexible Payment Methods: Credit/debit cards and HSA/FSA cards are accepted for your convenience.
No Surprise Billing: You’ll receive clear information about costs before your appointment—no hidden fees.
Office location
Afi Kpakossou, PMHNP also offers online video visits for patients
Education and background
Practice names
Education and training
- Walden University, Master's in Nursing
- Ashworth College (Bachelor's)
- Forsyth Technical Community College (Associate's)
NPI number
1497463137
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.55
Bedside manner
4.69
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
34 reviews
Most relevant
She was very knowledgeable, kind, patient, and generous. A pleasure; I want to see her again soon.
September 17, 2025Douglas D.Verified patientVideo visit
I had a great experience with this provider and would absolutely recommend to friends and family
September 9, 2025Nicholas A.Verified patientVideo visit
This was a great experience I felt heard and the appointment was very efficient. Highly recommend!!
August 1, 2025Taylor C.Verified patientVideo visit
Positive experience and overall a great provider. I will continue to return. Thank you!
Less than 1 year agoTabitha B.Verified patientVideo visit
This is a doctor that have been looking for forever. She is great!
March 2, 2025Charlotte G.Verified patientVideo visit
She was GREAT!!!! I HIGHLY RECOMMEND HER,SHES AMAZING
March 21, 2025jennifer S.Verified patientVideo visit
I had asked to be on a specific medication but she informed me it was expensive and my insurance did not cover it. I appreciate her being honest with me and saving me that money! We worked to find a replacement that she thought would work for me. A great listener, she acknowledged that I’ve been through some traumatic things but didn’t make me feel like I was defined by those things. Would recommend based off our first visit, and happy to see how our next meeting goes.
October 10, 2025Shelby H.Verified patientVideo visit
Super friendly and listened to my needs!
September 26, 2025Kate H.Verified patientVideo visit
She was very nice, even after kinda panicking and over reacting she still appreciated me and came up with a plan. Thank you, it means a lot especially knowing my anxiety is gonna be taken care of.
August 14, 2025Stephen. C.Verified patientVideo visit
I was very emotional and she made me feel comfortable and understood
She is a very compassionate person I would recommend her to any one having problems. This site was very easy to use and I was able to be seen the day I got the courage up to talk to someone. I will definitely use this site again
August 13, 2025Gina T.Verified patientVideo visit
I have been to a psychiatrist before and they made me feel like I was nothing. This doctor actually listened to me and made me feel like an actual person. She listened to what I had to say and has helped me tremendously in a short amount of time. And I am very grateful!
July 29, 2025Dustin H.Verified patientVideo visit
Dr KPAKOSSOU, AFI. I just wanted to tell you Thank You! What you did for me means a lot! I really hope that you start seeing people with Medicaid because I would make you my primary care doctor!
March 7, 2025Juanita M.Verified patientVideo visit
I highly recommend her,she's Amazing
March 4, 2025jennifer S.Verified patientVideo visit
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How soon can I make an appointment with Afi Kpakossou?
Generally, Afi Kpakossou has appointments available on Zocdoc within 1 week. You can see Afi Kpakossou's earliest availability on Zocdoc and make an appointment online.
Is Afi Kpakossou accepting new patients?
Afi Kpakossou generally accepts new patients on Zocdoc. You can see Afi Kpakossou's earliest availability on Zocdoc and schedule an appointment online.
Does Afi Kpakossou accept my insurance?
Choose your insurance plan to verify if Afi Kpakossou is in-network.
Can I make an appointment with Afi Kpakossou online?
Yes, you can make an appointment online with Afi Kpakossou using Zocdoc. It’s simple, secure, and free.
What practice does Afi Kpakossou work with?
Afi Kpakossou works with Pinnacle Behavioral Health and Wellness.
Where is Afi Kpakossou's office located?
Afi Kpakossou has 3 office locations, including in Watha and Troy, view full addresses on Afi Kpakossou's profile.
What are common reasons for patients to see Afi Kpakossou?
Afi Kpakossou frequently sees patients for Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Weight Loss Consultation. You can see other visit reasons for Afi Kpakossou on their profile.
What languages does Afi Kpakossou speak?
Afi Kpakossou speaks English.
How do patients rate Afi Kpakossou in reviews?
34 patients have reviewed Afi Kpakossou. The overall rating for this doctor is 4.82/5. They have a 4.69/5 rating for bedside manner and a 4.55/5 rating for wait time. You can read individual reviews and ratings on their profile.