What patients are saying
Overall rating
4.84
Average wait time
4.81
Bedside manner
4.93
“Absolutely amazing psychiatrist listens to what you have to say and actually cares, but you speak your mind without cutting you off like a lot of other people I have met and fully understands what you were trying to say without having to reiterate over and over again highly recommend”
Justin B.March 24, 2026Video visit
“One of the only psychiatrist that seems like they’ve genuinely listened to what I’ve had to, was genuine and actually cared been looking like that for someone for so long it’s great relief to have found it! Felt like the black sheep for so long”
Initials hiddenLess than 3 months agoVideo visit
About Amber Ward
Focus areas
Anxiety Disorder
Bipolar Disorder
Schizophrenia
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleSexuality
StraightEthnicity
Black or African American
Languages spoken
English
Getting to know Amber Ward
During my time at the University of Southern California (USC) I had the opportunity to study other specialties such as Family Medicine, Pain Management and surgery but Psychiatry continued to pull at my heart strings! After graduating from USC my psychiatry experiences included positions with private institutions, Veterans Health Administration and the Wisconsin state governed institution, Winnebago Mental Health Institute.
What should a new client know about working with you?
I take pride in providing support, compassion, optimism and resilience in clients. I enjoy working on challenging cases specifically related to ADHD, Bipolar and anxiety disorders. Client success is measured by meeting the goal of the client, not the provider. Every client is treated with respect and managed as an individual. I started my mental health practice in the heart of Milwaukee to maintain these values.
What is your typical process for working with clients?
The mission and intent of RETRAC is to focus on the needs of the people we serve. Our goal is to make a significant difference in every life we encounter by utilizing the biopsychosocial model, also known as the mind and body connection to demonstrate healthy lifestyles, safety and overall well-being. I enjoy getting to know clients and explaining the biological aspect of mental health symptoms.
Is this doctor in your insurance network?
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In-network insurances
Amber Ward, PA has 150+ in-network plans.
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $150 for 30 minutes
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
Office location
Amber Ward, PA also offers online video visits for patients
RETRAC Mental Health Clinic and Community Center
4117 N Green Bay Ave, Milwaukee, WI 53209
Education and background
Practice names
Education and training
- University of Southern California, Master's in Physician Assistant Studies
NPI number
1760613327
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.81
Bedside manner
4.93
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
136 reviews
Most relevant
Attentive listeners, joyful carrying out tasks, prompt, expert communication, while providing a sense of safety and comfort.
More than 1 year agoInitials hiddenVideo visit
It was very fast and professional and my therapist Ms. Ward was so calm and understanding to my bf
August 24, 2025Caprindess J.Verified patient
Was very apprehensive but I feel much better and feel like I might get the help iv needed for so long
July 7, 2025Jacob Peter A.Verified patientVideo visit
Upon having several appointments with Amber now. I still feel that she is bloody awesome as always??????
March 20, 2025Wendy S.Verified patientVideo visit
I love amber comfortable with her venting to her definitely be needing our sessions
September 16, 2025Aniyah K.Verified patient
She was very friendly, kind, and caring. Nicest doctor I have worked with ever.
Highly recommended.
July 16, 2024Jared C.Verified patientVideo visit
Doctor was nice, friendly and made me feel comfortable talking about the details of my life.
More than 1 year agoKP
As always, Amber was very helpful, informative and attentive to my concerns.
More than 1 year agoInitials hiddenVideo visit
Very helpful. Very attentive listening and good suggestions offered.
February 9, 2025Edward C.Verified patient
Amber was very nice, patient and informative. So far, so good.
September 13, 2024Wendy S.Verified patientVideo visit
Great experience! She was very nice, patient and informed.
September 13, 2024Wendy S.Verified patient
Made me feel comfortable and understood. Showed empathy
August 14, 2024Tabitha R.Verified patient
Absolutely amazing psychiatrist listens to what you have to say and actually cares, but you speak your mind without cutting you off like a lot of other people I have met and fully understands what you were trying to say without having to reiterate over and over again highly recommend
March 24, 2026Justin B.Verified patientVideo visit
One of the only psychiatrist that seems like they’ve genuinely listened to what I’ve had to, was genuine and actually cared been looking like that for someone for so long it’s great relief to have found it! Felt like the black sheep for so long
Less than 3 months agoInitials hiddenVideo visit
She's very knowledgeable and explains everything really well. I felt like she listened to me and together we found a solution. She's friendly, personable, and I didn't feel like just another number. I definitely recommend Dr. Ward!
September 30, 2025Jaime B.Verified patientVideo visit
Absolutely fantastic even when stuff wasn't right with information I was worked with the whole time and was still seen at the same time I was supposed to be even after a whole heap of confusion. And Amber was super amazing and I felt super safe and able to be honest and trusting right away and it was just really great
September 15, 2025Amanda C.Verified patientVideo visit
Amber was great as always!
September 8, 2025Thomas K.Verified patientVideo visit
I felt so heard and she knew exactly what questions to ask. Fantastic experience, I am so glad I made the jump. Also very knowledgeable about medications.
August 23, 2025Catherine K.Verified patientVideo visit
My visit was very smooth and I love that the Dr let me express myself and was a good listener. She also made sure I was comfortable too.
August 20, 2025Caprindess J.Verified patientVideo visit
Dr. Ward was absolutely wonderful! She wad personable, friendly, asked a LOT of really good questions, and she listened to me like I was a person, not just another patient number. I very much felt well taken care of and it felt like speaking with a friend, not a stranger. 100/10, no typo.
Less than 1 year agoInitials hiddenVideo visit
As always…absolutely incredible!
August 4, 2025Thomas K.Verified patientVideo visit
Great!
July 27, 2025Quaishan L.Verified patient
I was very impressed with her I thought she was very nice and she listened to me talk about everything I needed to talk about at the time and she was very good at Gathering the information so she couldn't evaluate my situation better. She was a good listener and she was very supportive
July 12, 2025Jessica Y.Verified patientVideo visit
Amber is the most caring doctor I’ve ever visited. She is incredibly passionate in patient/doctor teamwork. You would be absolutely foolish to not have Amber as part of your treatment team. I’d recommend her to anyone needing help!
July 1, 2025Thomas K.Verified patientVideo visit
I scheduled my appointment and called but nobody called me back as told. Appointment was not respected and nobody answered. Amber is a good listener but always seems to be delayed for my appointments and her office team lacks of communication with the patient.
June 24, 2025ELLEN G.Verified patientVideo visit
As always, Amber actually is awesome??????
June 24, 2025Wendy S.Verified patientVideo visit
As always Amber was great!
May 26, 2025Wendy S.Verified patientVideo visit
PA Amber W. Is a very compassionate and understanding therapist, provided me with the support I needed to regain control of my mental health. Her empathetic listening and guidance made me feel safe and comfortable sharing my concerns. The rest of the staff was equally helpful and supportive. I am delighted with my choice of this location and provider.
May 22, 2025Initials hidden
Excellent
May 9, 2025Juanita J.Verified patient
Straight to the point , got the help i need.
February 26, 2025Naomi H.Verified patientVideo visit
As always Amber actually listened to my concerns.
February 19, 2025Wendy S.Verified patientVideo visit
As always, Amber was awesome!????
January 22, 2025Wendy S.Verified patientVideo visit
Amazing appointment
December 10, 2024Gavin P.Verified patientVideo visit
My doctor was extremely adequate! Very understanding, knowledgeable, kind, patient and professional. I've been seeing doctors for 17 years plus for my mental health and she was by far the most thorough I've encountered. She asked great questions to provide a resolution not just prescribing immediately. She did also keep me on the meds that I know work for me without any second doubt. I would highly recommend for anyone experiencing any kind of mental health issues or in need of prescriptions to cope.
November 27, 2024Arielle K.Verified patient
It's always a pleasure to meet with Amber. She is genuinely concerned with what is going on & a very intent listener. She never makes me feel as though I am rushed or that she is pressed for time. Amber definitely is an asset to Retract!!!
November 26, 2024Patrick H.Verified patient
Amber was bloody awesome as always!??????
November 21, 2024Wendy S.Verified patientVideo visit
I finally felt understood as a person. I no long feel insecure about myself, I was given a perfect explanation of my mental health, I’m extremely excited and grateful to get the treatment I need.
More than 1 year agoInitials hidden
This has been my third time with Amber. She is bloody awesome! I would definitely refer anyone needing quality Psychriactic care to her straight away!!
October 21, 2024Wendy S.Verified patient
Amber is totally awesome
October 10, 2024Thomas K.Verified patientVideo visit
Amber and her staff are just wonderful to work with. They are so comforting and make sure that my appointment goes smoothly timewise and I am immediately told if there is to be a delay in seeing Amber if she is still with another patient.
Always a great experience. Amber is a great listener and offers sound insight and advice. I love her!
October 1, 2024Barbara T.Verified patientVideo visit
I had my first appointment with Amber today. I found her to be a caring, understanding person who wants to get her patients on a better track in their lives. She was very concerned about my previous life experience and I was so reassured by her caring manner. She is professional in manner and a very down to earth person in understanding people's issues. Yes I would definitely recommend her.
July 23, 2024Barbara T.Verified patientVideo visit
I felt welcomed and at ease. She have a remarkable ability to listen attentively and make you feel genuinely heard and understood, making it easy to open up and discuss even the most challenging topics.
April 3, 2024Melany M.Verified patient
March 23, 2026Cherise P.Verified patientVideo visit
Less than 3 months agoInitials hiddenVideo visit
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October 9, 2025Melany M.Verified patientVideo visit
September 13, 2025Amy F.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
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How soon can I make an appointment with Amber Ward?
Generally, Amber Ward has appointments available on Zocdoc within 1 week. You can see Amber Ward's earliest availability on Zocdoc and make an appointment online.
Is Amber Ward accepting new patients?
Amber Ward generally accepts new patients on Zocdoc. You can see Amber Ward's earliest availability on Zocdoc and schedule an appointment online.
Does Amber Ward accept my insurance?
Choose your insurance plan to verify if Amber Ward is in-network.
Can I make an appointment with Amber Ward online?
Yes, you can make an appointment online with Amber Ward using Zocdoc. It’s simple, secure, and free.
What practice does Amber Ward work with?
Where is Amber Ward's office located?
Amber Ward has 2 office locations in Milwaukee, view full addresses on Amber Ward's profile.
What are common reasons for patients to see Amber Ward?
Amber Ward frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Amber Ward on their profile.
What languages does Amber Ward speak?
Amber Ward speaks English.
How do patients rate Amber Ward in reviews?
136 patients have reviewed Amber Ward. The overall rating for this doctor is 4.84/5. They have a 4.93/5 rating for bedside manner and a 4.81/5 rating for wait time. You can read individual reviews and ratings on their profile.