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What patients are saying
Overall rating
4.70
Average wait time
4.59
Bedside manner
4.63
“This place was perfect. The staff were all so friendly, I was seen very quickly, and they helped with what I needed. Couldn't recommend this place more and definitely will be going back if I need something else.”
Initials hiddenLess than 3 months ago
“I went in for an EKG wanted by one of my providers. The PA was very nice and explained/demonstrated how to do the EKG to a new MA who hadn’t done one yet. Good bedside matter from them both and a nice exchange of education!”
Initials hiddenOctober 26, 2025
About Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)
Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 7:00pm
Tuesday:
9:00am - 7:00pm
Wednesday:
9:00am - 7:00pm
Thursday:
9:00am - 7:00pm
Friday:
9:00am - 7:00pm
Saturday:
9:00am - 5:00pm
Sunday:
9:00am - 5:00pm
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.59
Bedside manner
4.63
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
108 reviews
Most relevant
Very efficient office. Wonderful staff and the provider was terrific.
March 30, 2026Lori M.Verified patient
Super friendly and professional staff! Clean office , would recommend
March 11, 2026Nadia S.Verified patient
Vlad was an outstanding PA! The office was clean, the staff was very nice, and the provider was top notch. I will be back!
January 18, 2024Grayson B.Verified patient
It was convenient to find a provider here as soon as possible especially with the current hospital shortages.
More than 1 year agoInitials hidden
Great help, i felt really sick and they did everything they could to help me and make me feel better
December 31, 2023Timo M.Verified patient
Great care and very clean! Will be coming back again.
October 26, 2025Caitlin S.Verified patient
great customer service, especially stephanie!!!!!!
June 11, 2025Initials hidden
Such a good clinic and doctor. Clean space and it was quick!
April 5, 2024Initials hidden
This place was perfect. The staff were all so friendly, I was seen very quickly, and they helped with what I needed. Couldn't recommend this place more and definitely will be going back if I need something else.
Less than 3 months agoInitials hidden
I went in for an EKG wanted by one of my providers. The PA was very nice and explained/demonstrated how to do the EKG to a new MA who hadn’t done one yet. Good bedside matter from them both and a nice exchange of education!
October 26, 2025Initials hidden
The PA Catherine was extremely superb. She checked all my report very patiently and checked all prior medical history listened properly and ensured me I will be ok after a week meditation prescribed by her
On top of it she assured to help referrals in case problem does not get resolved
August 11, 2025Rakesh K.Verified patient
The Staff was awesome! She explained everything to me and told me the next steps! After the appointment they told me to download their app called “ CarbyHealth” and they explained the appointment information and everything we went over will be on their as well as lab results too! I 10/10 recommend! They do Urgent care, primary care etc.
June 16, 2025Sarah C.Verified patient
Incredibly comfortable and efficient facility. Easy to book with plenty of availability for last-minute urgent care. I was also surprised that they do Primary Care, so I immediately booked to start a PCP relationship after my urgent care visit!
May 27, 2025Abby V.Verified patient
Appointment was advertised on ZocDoc / Carbon Health as an ear cleaning. I paid a co-pay only for them to tell me that they could not clean my ears and that I would need to go see a specialized ear & nose doctor.
March 6, 2025Initials hidden
It went well
January 1, 2024Kayoko S.Verified patient
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December 24, 2025Vincent T.Verified patient
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September 2, 2025Katharine W.Verified patient
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July 25, 2025Delaney F.Verified patient
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June 14, 2025Zihao Z.Verified patient
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April 4, 2025Rafaek S.Verified patient
March 9, 2025Mathieu E.Verified patient
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January 18, 2025Dana S.Verified patient
January 12, 2025Rachel C.Verified patient
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October 5, 2024Caitlin A.Verified patient
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August 16, 2024Sofia T.Verified patient
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June 30, 2024Purnima S.Verified patient
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How soon can I make an appointment with Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)?
Generally, Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)'s earliest availability on Zocdoc and make an appointment online.
Is Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) accepting new patients?
Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)'s earliest availability on Zocdoc and schedule an appointment online.
Does Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) accept my insurance?
Choose your insurance plan to verify if Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) is in-network.
Can I make an appointment with Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) online?
Yes, you can make an appointment online with Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) using Zocdoc. It’s simple, secure, and free.
What practice does Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) work with?
Where is Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)'s office located?
Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)'s office is located at 399 Boylston St, Boston, MA 02116.
What are common reasons for patients to see Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St)?
Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) on their profile.
What languages does Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) speak?
Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) speaks English.
How do patients rate Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St) in reviews?
108 patients have reviewed Carbon Health Urgent Care - Boston, Back Bay (399 Boylston St). The overall rating for this doctor is 4.7/5. They have a 4.63/5 rating for bedside manner and a 4.59/5 rating for wait time. You can read individual reviews and ratings on their profile.