What patients are saying
Overall rating
4.76
Average wait time
4.37
Bedside manner
4.75
“This experience at the Midtown carbon health facility was a game changer for me and how I view urgent care! The Staff, from the check-in reception, to the x-ray tech, the amazing PA and the post-office follow up all get A+'s all around!”
Darrick G.August 26, 2026
“Making an appointment was very easy and they had a lot of availability to choose from. This is the first time I didn’t really have to show up early for check in. That is, there may be a line when you get there but there wasn’t a lot of paperwork to fill out once I was checking in. Everyone from front desk to healthcare staff were friendly and kind. The facility was one of the nicest I have ever been too, very clean and modern. Parking first thing in the morning was a breeze, but it did fill up after a couple of hours. However there is a shopping center with multiple garage levels next door. There’s also a lot of food options nearby. Definitely would recommend.”
Initials hiddenLess than 1 month ago
About Carbon Health Urgent Care - LA Midtown Crossing
Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 7:00pm
Tuesday:
9:00am - 7:00pm
Wednesday:
9:00am - 7:00pm
Thursday:
9:00am - 7:00pm
Friday:
9:00am - 7:00pm
Saturday:
9:00am - 7:00pm
Sunday:
9:00am - 7:00pm
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.37
Bedside manner
4.75
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
140 reviews
Most relevant
The receptionist was kind and made sure I knew how much everything costs.
November 14, 2025Laura K.Verified patient
Friendly staff. Attentive doctors. Would return if needed. The lobby furniture needs a DEEP clean though.
October 17, 2023Initials hidden
Excellent service and was able to receive an appointment right away. The staff and care was excellent!
February 27, 2023Seth B.Verified patient
Loved the experience!
Just uncertain about co-paymentse??
September 12, 2025Jannie N.Verified patient
The guy who saw me, Javon, was amazing. Top notch guy. Great bedside manner.
More than 1 year agoInitials hidden
really quick easy, got me what i needed right away
October 13, 2025Isabella T.Verified patient
Very polite knowledgeable and honest I would definitely come back here
May 18, 2023Akil D.Verified patient
everyone was friendly and there was great communication .
July 30, 2023Grace B.Verified patient
This experience at the Midtown carbon health facility was a game changer for me and how I view urgent care! The Staff, from the check-in reception, to the x-ray tech, the amazing PA and the post-office follow up all get A+'s all around!
August 26, 2026Darrick G.Verified patient
Making an appointment was very easy and they had a lot of availability to choose from. This is the first time I didn’t really have to show up early for check in. That is, there may be a line when you get there but there wasn’t a lot of paperwork to fill out once I was checking in. Everyone from front desk to healthcare staff were friendly and kind. The facility was one of the nicest I have ever been too, very clean and modern. Parking first thing in the morning was a breeze, but it did fill up after a couple of hours. However there is a shopping center with multiple garage levels next door. There’s also a lot of food options nearby. Definitely would recommend.
Less than 1 month agoInitials hidden
Excellent service!
June 27, 2026Elizabeth S.Verified patient
This is a good place
March 8, 2026Connor S.Verified patient
great simple fast
October 7, 2025Aaron M.Verified patient
Try it! You'll love it??
September 6, 2025Jannie N.Verified patient
I was referred by blue sheild . The service was so helpful and the staff was kind . I’m glad for the referral. Next time i can’t see my gp right away I’ll definitely go to Carbon
March 8, 2025Initials hidden
Great team of caring individuals. Very professional and attentive. I appreciated the smiling faces and great customer service.
January 6, 2025Courtney H.Verified patient
great service. would go back!
January 3, 2025Initials hidden
The place is very clean and presentable. The doctor I saw was very kind and patient. I'm so grateful to have Carbon Health in our neighborhood. I recommend it highly.
More than 1 year agoInitials hidden
There was minimal wait time and the front desk was very clear and friendly with the process. The staff has been courteous and has provided very good service. Thank you! Definitely will come back to this specific location the next time I need to use an urgent care service.
More than 1 year agoSusie P.Verified patient
Terrible customer service. I waited over an hour to be seen without any updates even though I booked an appointment and multiple people were seen ahead of me that seem to be walkins. I will never come here again. ?
February 16, 2024Chloe S.Verified patient
Two hours for 5 minutes of time (with an appointment). . Medical assistant was clueless and didn’t want to be there. Did I mention two hours?
February 6, 2024Nicole H.Verified patient
Fast attentive service
November 12, 2023Hada R.Verified patient
First time in for a last minute appointment. The office was clean, had modern trendy decor. Reception was so friendly and professional. The doctor and nurse practitioners were so helpful and all had terrific bed side manner. Hoping I don’t have any other health issues that would require me to be back - but this location for urgent care would be the definite choice!
May 28, 2023Initials hidden
The office was clean. I was taken care of by the front desk fast and efficient. The wait time was one of the shortest I had while visiting a doctor's office and the nurse and physician were friendly and down to earth.
May 18, 2023Yvonne G.Verified patient
I saw Susan Mendes PA-C. She did a wonderful job of making me feel comfortable and heard! Office was also beautiful and clean. Check-in was a breeze. Would highly recommend others to this urgent care.
More than 1 year agoMichelle Y.Verified patient
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August 11, 2026Dylan S.Verified patient
July 8, 2026Layla S.Verified patient
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December 6, 2025Madison K.Verified patient
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November 6, 2025winston C.Verified patient
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August 8, 2025Jennifer C.Verified patient
August 3, 2025Einav M.Verified patient
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June 16, 2025Samantha R.Verified patient
June 10, 2025Samantha R.Verified patient
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May 21, 2025Jessica M.Verified patient
May 18, 2025Ivonne O.Verified patient
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How soon can I make an appointment with Carbon Health Urgent Care - LA Midtown Crossing?
Generally, Carbon Health Urgent Care - LA Midtown Crossing has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - LA Midtown Crossing's earliest availability on Zocdoc and make an appointment online.
Is Carbon Health Urgent Care - LA Midtown Crossing accepting new patients?
Carbon Health Urgent Care - LA Midtown Crossing generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - LA Midtown Crossing's earliest availability on Zocdoc and schedule an appointment online.
Does Carbon Health Urgent Care - LA Midtown Crossing accept my insurance?
Choose your insurance plan to verify if Carbon Health Urgent Care - LA Midtown Crossing is in-network.
Can I make an appointment with Carbon Health Urgent Care - LA Midtown Crossing online?
Yes, you can make an appointment online with Carbon Health Urgent Care - LA Midtown Crossing using Zocdoc. It’s simple, secure, and free.
What practice does Carbon Health Urgent Care - LA Midtown Crossing work with?
Where is Carbon Health Urgent Care - LA Midtown Crossing's office located?
Carbon Health Urgent Care - LA Midtown Crossing's office is located at 4700 W Pico Blvd, Los Angeles, CA 90019.
What are common reasons for patients to see Carbon Health Urgent Care - LA Midtown Crossing?
Carbon Health Urgent Care - LA Midtown Crossing frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Carbon Health Urgent Care - LA Midtown Crossing on their profile.
What languages does Carbon Health Urgent Care - LA Midtown Crossing speak?
Carbon Health Urgent Care - LA Midtown Crossing speaks English.
How do patients rate Carbon Health Urgent Care - LA Midtown Crossing in reviews?
140 patients have reviewed Carbon Health Urgent Care - LA Midtown Crossing. The overall rating for this doctor is 4.76/5. They have a 4.75/5 rating for bedside manner and a 4.37/5 rating for wait time. You can read individual reviews and ratings on their profile.