What patients are saying
Overall rating
4.84
Average wait time
4.61
Bedside manner
4.91
“A pleasant experience for an urgent care! Felt more like a "regular" doctor's office; I was seen immediately. Receptionist was very nice and the NP & Nurse I saw were great. I was referred to an imaging specialist which was disappointing since Carbon advertises that they have x-rays on site; clearly this location did not. However, the referral was easy, I walked across the street for my x-ray and was done with the entire process within 90 mins. I would come back for sure, just not for an x-ray.”
Heather P.June 11, 2026
“The PA Natalie was top rate. She listened and did a exam on my areas of concern. She also seemed to care (which is a plus for patients) I would highly rate her skills.”
Mary C.April 8, 2026
About Carbon Health Urgent Care - Santa Monica
Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 7:00pm
Tuesday:
9:00am - 7:00pm
Wednesday:
9:00am - 7:00pm
Thursday:
9:00am - 7:00pm
Friday:
9:00am - 7:00pm
Saturday:
9:00am - 7:00pm
Sunday:
9:00am - 7:00pm
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.61
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
111 reviews
Most relevant
Super kind and professional staff, clean facility, easy scheduling, and no wait time. Amazing all around
June 16, 2025Andrew S.Verified patient
Gretchen was excellent! She was a great listener and knew exactly what to do to help me.
November 9, 2025Paige H.Verified patient
amazing care, communication and service provided by the team the clinic.
March 5, 2026Christopher E.Verified patient
Very friendly and professional staff. Yes I would go back if needed.
Less than 6 months agoInitials hidden
The Medical Director was a highly skilled and empathetic caregiver. And the nurse and greeter were very kind.
July 21, 2024Jill L.Verified patient
Kelly and Isaí take the time to lessen and explain
March 19, 2023Angelica A.Verified patient
Great care by a terrific staff.
Less than 1 month agoInitials hidden
A pleasant experience for an urgent care! Felt more like a "regular" doctor's office; I was seen immediately. Receptionist was very nice and the NP & Nurse I saw were great. I was referred to an imaging specialist which was disappointing since Carbon advertises that they have x-rays on site; clearly this location did not. However, the referral was easy, I walked across the street for my x-ray and was done with the entire process within 90 mins. I would come back for sure, just not for an x-ray.
June 11, 2026Heather P.Verified patient
The PA Natalie was top rate. She listened and did a exam on my areas of concern. She also seemed to care (which is a plus for patients) I would highly rate her skills.
April 8, 2026Mary C.Verified patient
Yes. I would recommend this place
December 29, 2025Clovina S.Verified patient
Quick friendly, well staffed
November 5, 2025Steven M.Verified patient
The test results were questionable because the Flu and everything else came back "negative", and I had the WORST flu I've had in years, so that was very strange.
The provider said they were going to order me a cough "syrup" and then proceeded to forget to put the prescription in, and then when they did the next day, after I reminded them, they had ordered cough "pills". The medicine had scary side effects, so I would absolutely not take it - and all around, I would say I would look for other options next time.
August 25, 2025Delilah W.Verified patient
I don’t love it. The only good thing about carbon health is the ease of booking. Still, I booked an appointment for basically right when they opened and they didn’t see me until over an hour later. The PA that saw me was nice but I never saw an actual doctor and they sent me off in 20
Min.
More than 1 year agoInitials hidden
Great service in and out fast!!
February 5, 2024Daje B.Verified patient
Office was very clean and organized. Very respectful and kind staff. They were a very rushed when attending to patients though. But I guess it’s understandable, maybe they were just busy. But overall, great place.
September 22, 2023Initials hidden
Great service. Thank you!
September 7, 2023Noura A.Verified patient
My fever went down thank you!
March 19, 2023Natalia T.Verified patient
I was seen right away. Acaiee (not sure if that is the right spelling) was super efficient, kind and understanding. Kelly Sharon is such a great provider. She cares and wants to help you feel better. I felt safe and glad that I went for help. They stayed behind for me while they tried to figure out what was wrong. It was a Sunday evening and it was raining and no one made me feel bad that they stayed. I recommend this facility above any other Urgent care facilities I have been to.
March 6, 2023Caroline A.Verified patient
Great!
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April 2, 2026Christine N.Verified patient
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November 16, 2025Elisa J.Verified patient
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May 29, 2025Nomin B.Verified patient
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October 25, 2024Danika L.Verified patient
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October 11, 2024Danika L.Verified patient
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How soon can I make an appointment with Carbon Health Urgent Care - Santa Monica?
Generally, Carbon Health Urgent Care - Santa Monica has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - Santa Monica's earliest availability on Zocdoc and make an appointment online.
Is Carbon Health Urgent Care - Santa Monica accepting new patients?
Carbon Health Urgent Care - Santa Monica generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - Santa Monica's earliest availability on Zocdoc and schedule an appointment online.
Does Carbon Health Urgent Care - Santa Monica accept my insurance?
Choose your insurance plan to verify if Carbon Health Urgent Care - Santa Monica is in-network.
Can I make an appointment with Carbon Health Urgent Care - Santa Monica online?
Yes, you can make an appointment online with Carbon Health Urgent Care - Santa Monica using Zocdoc. It’s simple, secure, and free.
What practice does Carbon Health Urgent Care - Santa Monica work with?
Where is Carbon Health Urgent Care - Santa Monica's office located?
Carbon Health Urgent Care - Santa Monica's office is located at 3032 Wilshire Blvd, Santa Monica, CA 90403.
What are common reasons for patients to see Carbon Health Urgent Care - Santa Monica?
Carbon Health Urgent Care - Santa Monica frequently sees patients for Arthritis, Hearing Problems, Illness, Sleep Problems, and Sports Injury. You can see other visit reasons for Carbon Health Urgent Care - Santa Monica on their profile.
What languages does Carbon Health Urgent Care - Santa Monica speak?
Carbon Health Urgent Care - Santa Monica speaks English.
How do patients rate Carbon Health Urgent Care - Santa Monica in reviews?
111 patients have reviewed Carbon Health Urgent Care - Santa Monica. The overall rating for this doctor is 4.84/5. They have a 4.91/5 rating for bedside manner and a 4.61/5 rating for wait time. You can read individual reviews and ratings on their profile.