What patients are saying
Overall rating
4.90
Average wait time
4.88
Bedside manner
4.96
“She was so kind and welcoming. She made me feel heard and understood. I will be continuing with her in the future. ”
Katie M.February 3, 2024Video visit
“Loved her can’t wait for my next appointment easy to talk too she listened, and even made me laugh which I haven’t done in a while”
Charissa L.January 30, 2024Video visit
About Carolyne Mburu-Gerena
Focus areas
Anxiety Disorder
Eating Disorder
Transgender Care
Bipolar Disorder
Medication Management
Women's Mental Health Issues
Depression
Mood Disorders
Clientele seen
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)
Treatment approaches
Cognitive Behavioral (CBT)
Solution Focused Brief (SFBT)
Person-Centered
Strength-Based
Psychological Testing and Evaluation
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English, Swahili
Getting to know Carolyne Mburu-Gerena
I am a board-certified Psychiatric Mental Health Nurse Practitioner providing psychiatric evaluations and medication management for adults experiencing anxiety, depression, ADHD, mood disorders, and stress-related mental health concerns. My approach is structured, collaborative, and focused on accurate diagnosis, thoughtful medication planning, and ongoing symptom improvement.
Appointments are centered on understanding your clinical history, current symptoms, and treatment goals in order to develop a medication plan that is both effective and well-tolerated. I emphasize education, realistic expectations, and shared decision-making so patients feel informed and supported throughout care.
I work frequently with individuals who have tried medications in the past with limited success, experienced side effects, or feel uncertain about next steps. Follow-up visits focus on monitoring response, making appropriate adjustments, and supporting long-term symptom stability.
I do not provide weekly psychotherapy, but I collaborate with therapists and other healthcare providers when therapy is part of a comprehensive treatment plan. Patients seeking medication-focused psychiatric care tend to be the best fit for my practice.
Please note that controlled medications are not prescribed for patients located in Rhode Island, New Mexico, Vermont, or Colorado, and treatment options will be discussed based on clinical appropriateness and state regulations.
All appointments are conducted via secure telehealth. To ensure a productive visit, patients must complete the intake packet within 24 hours of booking. Appointments may be rescheduled if required forms are not completed in advance.
What should a new client know about working with you?
I provide psychiatric evaluations and medication management for adults, with a focus on clear diagnosis, thoughtful medication planning, and ongoing follow-up care. Visits are structured and goal-oriented, and we work collaboratively to find treatment options that are effective and well-tolerated.
My practice is medication-focused rather than therapy-based. While I value therapy and often collaborate with therapists, I do not provide weekly psychotherapy sessions. Patients who benefit most from working with me are those seeking ongoing psychiatric care and medication management.
All appointments are conducted via secure telehealth. New patients are expected to complete the intake packet within 24 hours of booking so we can make the best use of our time together.
Please be aware that controlled medications are not prescribed for patients located in Rhode Island, New Mexico, Vermont, or Colorado, in accordance with state-specific regulations.
If you are looking for a structured, professional approach to psychiatric care with clear expectations and continuity over time, my practice may be a good fit.
What is your typical process for working with clients?
Booking & Required Intake
After scheduling, new patients receive an intake packet that must be completed within 24 hours of booking. This information is required and allows for a focused, productive visit. Appointments may be rescheduled if forms are not completed in advance.
Initial Psychiatric Evaluation
The first visit is a comprehensive psychiatric evaluation focused on diagnosis, medication history, and current symptoms. Appointments are structured and time-limited, with an emphasis on developing a clear treatment plan rather than ongoing talk therapy.
Medication-Focused Treatment Planning
When appropriate, we discuss medication options, expected benefits, possible side effects, and next steps. Treatment decisions are collaborative and based on clinical appropriateness, state regulations, and patient goals. Controlled medications are not prescribed for patients located in Rhode Island, New Mexico, Vermont, or Colorado.
Ongoing Follow-Up Care
Follow-up visits focus on monitoring response, adjusting medications as needed, and supporting continued symptom improvement. Patients are expected to participate in recommended follow-up care for treatment to remain effective.
Coordination of Care (Not Weekly Therapy)
I do not provide weekly psychotherapy. Patients seeking therapy-only services or brief, one-time medication visits may not be a good fit. I do collaborate with therapists and other providers when appropriate.
All appointments are conducted via secure telehealth. This process works best for patients seeking structured, medication-focused psychiatric care, who are open to ongoing follow-up and clear treatment expectations.
This practice is not a good fit for those seeking therapy-only care, immediate or guaranteed stimulant prescriptions, or one-time evaluations without follow-up. Treatment is focused on thoughtful diagnosis and medication management for ADHD and anxiety, with an expectation of ongoing care and collaboration.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $300 for 60 minutes
Ongoing session: $249-300 for 30 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
More information on payments and coverage
We do everything possible to make billing clear, transparent, and stress-free for patients. If you are using insurance, we strongly recommend confirming your benefits with your insurance company before your appointment, including your mental health coverage, copay, deductible, and telehealth eligibility. We also check eligibility on our end, but your insurance company can provide the most up-to-date information.
• If you are using insurance: Copays, coinsurance, or deductibles required by your plan are due at the time of the visit.
• If you have a deductible: You may be responsible for the full contracted rate until your deductible is met.
• If your plan becomes inactive or denies the claim: The cost of the visit becomes the patient’s responsibility.
For patients without active insurance or who prefer direct pay, self-pay options are available.
Payment processing
Payments are processed securely through our electronic health system. We do not keep credit card information visible in our office, and all payment information is encrypted to protect your privacy.
If cost is a concern
Please let us know before your appointment. We do our best to work with patients by:
• Helping you understand your coverage
• Clarifying expected costs ahead of time
• Offering guidance on self-pay rates and scheduling options that fit your needs
We believe finances should never feel like a barrier to care, and we are happy to answer questions and provide support, so you feel informed and comfortable.
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- Walden University, Master's in Psychiatric Mental Health Nursing
NPI number
1376085548
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.88
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
93 reviews
Most relevant
She was so kind and welcoming. She made me feel heard and understood. I will be continuing with her in the future.
February 3, 2024Katie M.Verified patientVideo visit
I love her. Excellent attitude, shows care and compassion which is what I need.
June 12, 2024Robert P.Verified patientVideo visit
Very welcoming and I felt safe. I felt validated with all my concerns and I felt heard.
September 12, 2023Initials hiddenVideo visit
Knowledgeable, kind and an excellent listener; highly recommend.
November 18, 2024Elisa P.Verified patientVideo visit
Kind, caring, intelligent human. Zero judgment, and very empathetic.
October 11, 2023Hayden L.Verified patientVideo visit
Highly recommend! She listens, she cares, she’s worth the visit!
March 25, 2024Initials hiddenVideo visit
She was simply amazing!! I felt super comfortable with her!
November 8, 2023Jessica H.Verified patientVideo visit
She took the time to listen, and she genuinely cared.
January 25, 2024Robert P.Verified patientVideo visit
The Psychiatrist was knowledgeable and friendly!
Less than 6 months agoInitials hiddenVideo visit
She’s been great! Very happy to work with her.
December 17, 2024Initials hiddenVideo visit
Loved her can’t wait for my next appointment easy to talk too she listened, and even made me laugh which I haven’t done in a while
January 30, 2024Charissa L.Verified patientVideo visit
Dr. Carolyne was a great listener I felt like I was really understood and I got the right medication that I needed. She is very quick and very intuitive when it comes to looking at the medical paperwork for a diagnosis and previous diagnosis’s as well. She explained to me that a previous condition I had wasn’t exactly accurate and I felt like I really understood what she was talking about. She was very patient and understanding I highly recommend her.
January 30, 2024Initials hiddenVideo visit
We have had negative experiences in the past with doctors and this was an amazing reminder that there are caring and kind practitioners out there.
More than 1 year agoInitials hiddenVideo visit
She's easy to talk to and has a good sense of humor. I probably sound insane a mile a minute and she was just patient and helpful. Suggested medication, but didn't push. I have a follow up in two weeks. Psychiatry is an important component to anyone dealing with actual mental health issues, not just being "sad" once in a while. Having a medical doctor/nurse alongside a talk therapist if you want is totally necessary in understanding what issues you may have, and be properly diagnosed.
November 30, 2023Selena A.Verified patientVideo visit
The appointment was very efficient and Carolyn made sure to get the right amount of information about my situation and medical history. I look forward to seeing her in the future.
October 25, 2023Kristen B.Verified patientVideo visit
Approachable, attentive, and helpful.
October 20, 2023Initials hiddenVideo visit
I’ve only had one session so far, but it was the smoothest easiest and most efficient session I’ve had in years. Very receptive and listens to my requests. Very professional and kind, but also straightforward. Make sure to fill out the proper paperwork sent to your email before hand!
September 29, 2023Initials hiddenVideo visit
My first appointment living here in Boston was perfect Dr Carolyne Maury Gerena was very Knowledgeable and caring to took much time and patience with me
September 26, 2023Barbara V.Verified patientVideo visit
Efficient and thoughtful!
September 20, 2023Initials hiddenVideo visit
Carolyne is a wonderful provider! From my very first appointment with her, she has made me feel comfortable and at ease. She is a great listener (and funny!), empathetic, and makes me feel heard with every visit. She has always been very responsive and has gotten back to me quickly when I have reached out with any questions or concerns. She truly cares and makes it a point to schedule a follow up appointment each visit. Thanks for being a great caregiver!
More than 1 year agoInitials hiddenVideo visit
Highly recommend !
August 2, 2023Initials hiddenVideo visit
I feel so lucky that I found Dr. Mburu-Gerena! She exudes warmth, even over video chat, and is a great listener and altogether kind person. In my consultation she was professional, focused, and seemed genuinely invested in my wellbeing. I am excited to keep working with her and I would highly recommend her to anyone looking for a mental health professional in MA!!
More than 1 year agoInitials hiddenVideo visit
February 6, 2026Christopher R.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
May 7, 2025Initials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
July 16, 2024Piper M.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
June 13, 2024Timothy N.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
April 18, 2024Anne G.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
April 2, 2024Michael F.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
January 30, 2024Kaite P.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
January 16, 2024Mikayla L.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
December 27, 2023Initials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
Loading...
How soon can I make an appointment with Carolyne Mburu-Gerena?
Generally, Carolyne Mburu-Gerena has appointments available on Zocdoc within 1 week. You can see Carolyne Mburu-Gerena's earliest availability on Zocdoc and make an appointment online.
Is Carolyne Mburu-Gerena accepting new patients?
Carolyne Mburu-Gerena generally accepts new patients on Zocdoc. You can see Carolyne Mburu-Gerena's earliest availability on Zocdoc and schedule an appointment online.
Does Carolyne Mburu-Gerena accept my insurance?
Choose your insurance plan to verify if Carolyne Mburu-Gerena is in-network.
Can I make an appointment with Carolyne Mburu-Gerena online?
Yes, you can make an appointment online with Carolyne Mburu-Gerena using Zocdoc. It’s simple, secure, and free.
What practice does Carolyne Mburu-Gerena work with?
Which board certifications does Carolyne Mburu-Gerena have?
Carolyne Mburu-Gerena is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Carolyne Mburu-Gerena?
Carolyne Mburu-Gerena frequently sees patients for Anxiety, Depression, Prescription / Refill, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Carolyne Mburu-Gerena on their profile.
What languages does Carolyne Mburu-Gerena speak?
Carolyne Mburu-Gerena speaks English and Swahili.
How do patients rate Carolyne Mburu-Gerena in reviews?
93 patients have reviewed Carolyne Mburu-Gerena. The overall rating for this doctor is 4.9/5. They have a 4.96/5 rating for bedside manner and a 4.88/5 rating for wait time. You can read individual reviews and ratings on their profile.