What patients are saying
Overall rating
4.26
Average wait time
3.96
Bedside manner
4.41
“Dr. Pagan’s bedside manner is delightful. I witnessed several of her patients interact with her so comfortably and informally, I immediately knew I had made a great decision.”
Ken G.September 19, 2025
“It was a great experience really happy I chose to be here this very moment. It’s nice to feel like doctors and nurses care ????”
Carlos H.October 11, 2024
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office location
Education and background
Practice names
Education and training
- Medical School - State University of New York, Upstate Medical University, Doctor of Medicine
- South Nassau Communities Hospital, Fellowship in Family Medicine
- New York University (Bachelor's)
- Winthrop-University Hospital, Residency in Internal Medicine
- Winthrop-University Hospital, Fellowship in Endocrinology and Metabolism
- Saint Francis Hospital (Family Medicine)
Languages spoken
- English
Provider's gender
Female
NPI number
1891733713
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.26
Wait time
3.96
Bedside manner
4.41
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
90 reviews
Most relevant
Management called me day of appointment to reschedule appointment and try to call back to reschedule appointment same day
January 15, 2024Adela R.Verified patient
Dr. Delerme-Pagan was so understanding and patient with me. I am beyond glad I picked this doctor.
More than 1 year agoDalilah H.Verified patient
My visits are great; staff is attentive and professional The doctor is caring and knowledgeable.
More than 1 year agoGR
A clean comfortable and calm area , the provider listen
July 24, 2025Charmaine H.Verified patient
The doctor and staff are friendly and helpful. They are the best.
May 16, 2024Veron B.Verified patient
Professional and friendly staff who cares about their patients.
March 18, 2024Excel E.Verified patient
I'm not sure what is going on with this practice. I showed up for a scheduled routine physical exam just to find out that the doctor was not in the office, and I was not notified. On another occasion, I booked an appointment just for them to cancel on me while I was already on the way, with their reason being that they don't do tuberculosis testing. I don't understand why I was able to book this appointment for this reason in the first place. I felt as if my time was wasted.
As a medical student myself, I cannot understand how a family medicine practice can run like this. I will not be returning as a patient.
June 8, 2026Michael P.Verified patient
Booked a last minute appointment for a sore throat, the office wouldn’t see me and said they were closed. Never even made it inside. Guess they wanted to start their weekend early since it was Friday!
April 3, 2026Initials hidden
Dr. Pagan’s bedside manner is delightful. I witnessed several of her patients interact with her so comfortably and informally, I immediately knew I had made a great decision.
September 19, 2025Ken G.Verified patient
RUUUNNNNNN
March 12, 2025Stacey C.Verified patient
Long wait times but staff is friendly
More than 1 year agoInitials hidden
Friendly and straight to the point.
January 13, 2025Sydney F.Verified patient
It was a great experience really happy I chose to be here this very moment. It’s nice to feel like doctors and nurses care ????
October 11, 2024Carlos H.Verified patient
Very welcoming staff. Dr. Pagan was very knowledgeable and I found comfort in our conversation. Looking forward to my next appointment.
July 9, 2024Andria P.Verified patient
It's impossible to get in contact with this office. They forward your call to a third-party representative. I had a televisit appointment at 2:45pm. The doctor was a no show. And yet, if you miss your appointment, they charge a no-show fee. I went last month for my visit and was not seen by the doctor. The nurse who was very nice did my blood work and since the doctor was a no show today, I still don't have my results, and I have never met this doctor. The office is clearly disorganized.
May 17, 2024Magdeline S.Verified patient
Very bad customer service! I did not actually get to see the doctor for my appointment. I needed an important document filled out as well as a checkup I never heard back or received results and when calling the facility the same person picks up but does not assist, very rude, and lies about reaching out to a manager
More than 1 year agoInitials hidden
Very friendly. Helpful. Looks clean as well.
May 6, 2024Jennifer R.Verified patient
Very nice doctor great staff
April 25, 2024Christopher W.Verified patient
I had a doctor appointment here and it was great. They saw me quickly, sorted out my insurance, and the doctor was really nice - gentle, thorough, and warm. I've been on the lookout for a PCP for a while now, and stumbling upon this practice was a pleasant surprise. Despite its small size, the atmosphere felt familiar and welcoming. Overall, I couldn't have asked for a better experience, and I'm grateful to have found such a wonderful healthcare provider. Highly recommended!
March 28, 2024Initials hidden
I was given EKG, Blood Work, Alergy Testing, in her office. I had to visit 3 seperate Doctors at Advantage Care. I would recommend this Doctor to anyone. It’s a small office, and you don’t have to wait hours .
March 26, 2024Horace E.Verified patient
It’s was a good experience a bit of a wait I was a new patient but once I was in was done quickly and staff friendly was able to answer all my questions.
January 30, 2024Lisette B.Verified patient
Dr pageant is amazing
October 26, 2023Ebony R.Verified patient
Good excellent
More than 1 year agoJC
Good visit
More than 1 year agoSS
It was fine
More than 1 year agoDH
Visit was very professional.
More than 1 year agoCH
I love the staff and DC Pagan
More than 1 year agoJA
It's always great coming here.
More than 1 year agoSS
Less than 1 month agoInitials hidden
November 7, 2025Masooma M.Verified patient
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October 19, 2025Delilah D.Verified patient
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September 18, 2025Brittany M.Verified patient
September 5, 2025Akeem W.Verified patient
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August 3, 2025Erin W.Verified patient
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June 6, 2025Makiber G.Verified patient
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February 14, 2025Alba G.Verified patient
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How soon can I make an appointment with Dr. Cathy Delerme-Pagan?
Generally, Dr. Cathy Delerme-Pagan has appointments available on Zocdoc within 1 week. You can see Dr. Delerme-Pagan's earliest availability on Zocdoc and make an appointment online.
Is Dr. Cathy Delerme-Pagan accepting new patients?
Dr. Cathy Delerme-Pagan generally accepts new patients on Zocdoc. You can see Dr. Delerme-Pagan's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Cathy Delerme-Pagan accept my insurance?
Choose your insurance plan to verify if Dr. Delerme-Pagan is in-network.
Can I make an appointment with Dr. Cathy Delerme-Pagan online?
Yes, you can make an appointment online with Dr. Delerme-Pagan using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Cathy Delerme-Pagan work with?
Dr. Cathy Delerme-Pagan works with Baisley Medical Services PC.
Where is Dr. Cathy Delerme-Pagan's office located?
Dr. Cathy Delerme-Pagan's office is located at 409 Rockaway Avenue, Brooklyn, NY 11212.
What are common reasons for patients to see Dr. Cathy Delerme-Pagan?
Dr. Cathy Delerme-Pagan frequently sees patients for Allergy Consultation, Annual Pap Smear / GYN Exam, Annual Physical, Arthritis, and Illness. You can see other visit reasons for Dr. Cathy Delerme-Pagan on their profile.
What languages does Dr. Cathy Delerme-Pagan speak?
Dr. Cathy Delerme-Pagan speaks English.
How do patients rate Dr. Cathy Delerme-Pagan in reviews?
90 patients have reviewed Dr. Cathy Delerme-Pagan. The overall rating for this doctor is 4.26/5. They have a 4.41/5 rating for bedside manner and a 3.96/5 rating for wait time. You can read individual reviews and ratings on their profile.