What patients are saying
Overall rating
5.00
Average wait time
4.92
Bedside manner
4.98
“Ms. McDonald is awesome at all she does. She has definitely been a great help to me in many ways. I thank her. I highly recommend her!”
SGLess than 6 months ago
“Chanell is a class act that treated me with kindness and consideration unlike many other practitioners I dealt with in the past. Honestly felt like a human being rather than just another appointment. 10/10 ”
JSLess than 6 months ago
About Chanell McDonald
Focus areas
Anxiety
Insomnia
Panic Disorder
Attention-Deficit / Hyperactivity Disorder (ADHD)
Medication Management
Post-Traumatic Stress Disorder (PTSD)
Depression
Mood Disorders
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Cognitive Behavioral (CBT)
Motivational Interviewing
Trauma Focused
Identity
Gender
FemaleSexuality
StraightEthnicity
Black or African American
Languages spoken
English
Getting to know Chanell McDonald
I am a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) dedicated to providing thoughtful, evidence-based mental health care in a supportive and nonjudgmental environment. I work with adults across the lifespan who are navigating anxiety, depression, ADHD, mood disorders, trauma-related concerns, and life stressors.
My approach is collaborative and patient-centered. I believe effective treatment starts with truly listening, taking time to understand your experiences, and developing a plan that aligns with your goals, values, and lifestyle. I emphasize careful diagnostic assessment, medication management when appropriate, and education so you feel informed and empowered in your care.
I incorporate supportive therapy, CBT-informed strategies, mindfulness, and trauma-informed principles into visits. Sessions are structured yet conversational, focused on helping you better understand patterns, build practical coping tools, and improve day-to-day functioning.
My goal is to help you feel heard, respected, and supported while working toward meaningful and sustainable mental health improvements.
What should a new client know about working with you?
When working with me, you can expect a calm, respectful, and collaborative experience. I take time to listen carefully, ask thoughtful questions, and gain a full understanding of your concerns before making treatment recommendations.
Our first visit focuses on a comprehensive psychiatric assessment, including your symptoms, history, current stressors, and goals for care. Together, we develop a personalized treatment plan that may include medication management, education, and evidence-based coping strategies tailored to your needs.
My style is structured yet conversational. I aim to create a space where you feel comfortable asking questions and actively participating in decisions about your care. I prioritize clear communication, realistic expectations, and thoughtful follow-up to monitor progress and make adjustments as needed.
I value transparency, safety, and evidence-based practice, and my goal is to help you feel supported, informed, and confident as we work toward improving your mental health and overall well-being.
What is your typical process for working with clients?
My process starts with a thorough initial evaluation to understand your concerns and goals. Together, we create a personalized treatment plan. Follow-up visits focus on progress, medication monitoring when indicated, and ongoing adjustments to support long-term mental health stability.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Insurance coverage and out-of-pocket costs depend on your individual plan. Patients are responsible for applicable copays, coinsurance, and deductibles as determined by their insurance provider. Payment is due at the time of service, and any remaining balance not covered by insurance is the patient’s responsibility.
Education and background
Practice names
Education and training
- Chamberlain University - Chicago, Master's in Psychiatric and Mental Health Nursing
- Western Governors University (Bachelor's)
NPI number
1831638931
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.92
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
30 reviews
Most relevant
Great provider and very knowledgeable. Answered all my questions and provided education when needed
Less than 6 months agoJB
Very beautiful person very attentive, answered all questions in detail and was very patient with me.
Less than 6 months agoJH
No issues, very empathetic and understanding, Takes time to answer questions , doesn't rush you
Less than 6 months agoSH
Excellent provider! She is caring, Easy to talk to, and very thorough. I highly recommend!
Less than 6 months agoDM
Provider is very knowledgeable and exercised a lot of patience as I asked questions
Less than 6 months agoDW
My meeting was brief and everyone seems to be every professional and well trained.
Less than 6 months agoGC
Very professional, reliable and efficient provider. Highly recommend!
Less than 6 months agoTS
Very professional !! I would definitely recommend!!
Less than 6 months agoTR
Ms. McDonald is awesome at all she does. She has definitely been a great help to me in many ways. I thank her. I highly recommend her!
Less than 6 months agoSG
Beautiful person that truly cares!
Less than 6 months agoJS
Chanell is a class act that treated me with kindness and consideration unlike many other practitioners I dealt with in the past. Honestly felt like a human being rather than just another appointment. 10/10
Less than 6 months agoJS
My visit was great very professional and she had a lot of knowledge very nice and curious very friendly that give you a lot of confidence with a great attitude love it I would recommend her to any body
Less than 6 months agoPF
I am writing this review as a personal friend, not as a patient. From knowing her personally and observing her professional approach, she is compassionate, thoughtful, and deeply committed to mental health care. She consistently demonstrates integrity, professionalism, and genuine concern for others. I believe patients in her care would feel heard, respected, and supported.
Less than 6 months agoDC
I had a great experience with My Wellpeutic. From the moment I arrived, I felt listened to and supported. They took the time to really understand my concerns and explained everything clearly. I left feeling hopeful and confident about my treatment plan. Highly recommend for anyone looking for compassionate, professional mental health care.
Less than 6 months agoCR
I am so grateful for the care I've received from Ms. McDonald over the past couple visits. From our very first appointment, I felt welcomed and understood. They created a safe and supportive environment where I could freely express my thoughts and feelings without judgment.
Ms. McDonald is incredibly knowledgeable and genuinely committed to my well-being. They took the time to listen to me, thoroughly assess my needs, and collaboratively develop a treatment plan that works for me. Their compassion and understanding have made a significant difference in my mental health journey.
Less than 6 months agoTO
Chanell is a compassionate and skilled therapist who truly listens.
She creates a safe, supportive, and nonjudgmental space.
Her guidance is thoughtful, clear, and empowering.
I feel heard, respected, and understood during every session.
She helps me gain insight and develop healthier coping skills.
Her professionalism and care are evident in her work.
I’ve experienced meaningful growth through our sessions.
I highly recommend Chanell to anyone seeking therapy.
Less than 6 months agoMB
Beautiful person very patient kind understanding and took time to explain everything and answer all questions in detailBeautiful person very patient kind understanding and took time to explain everything and answer all questions in details
Less than 6 months agoJH
Chanell was incredibly kind and attentive. She listened carefully, answered all my questions, and made me feel at ease throughout my visit. She explained every step of my treatment plan clearly, and I felt I understood all my options before proceeding. I highly recommend her!"
Less than 6 months agoOP
I like that Ms McDonald listened to me. I felt very comfortable speaking with her in my session. She’s very knowledgeable in her expertise. I also like how she asked me questions to help her understand how I was feeling. She was amazing, 10 out of 10 I recommend her. I will be back. Thank you Ms McDonald for your care.
Less than 6 months agoAS
I had an absolutely amazing experience with Chanell McDonald. From the moment I arrived, she made me feel comfortable, heard, and genuinely cared for. She took the time to listen, explained everything clearly, and was incredibly kind, professional, and thorough. It’s rare to find a provider who is both so knowledgeable and so compassionate, I left feeling confident and well taken care of. I highly recommend Chanell McDonald to anyone looking for exceptional care!
Less than 6 months agoAA
Sam, is an incredibly caring and dedicated PMHNP who truly goes above and beyond for her patients. She takes the time to listen, show genuine compassion, and create a space where people feel safe, understood, and supported. Her kindness, patience, and thoughtful approach makes a meaningful difference in the lives of those she serve. Patients feel respected and empowered, and it’s clear that her passion for mental health care comes from the heart.”
Less than 6 months agoBP
Ms. McDonald is attentive, professional, and takes the time to understand your concerns. I would confidently recommend her to others.
Less than 6 months agoIB
From the very first interaction, she made me feel heard, respected, and genuinely cared for. She takes the time to listen without judgment and explains things clearly, which made me feel comfortable and supported throughout my visit. Her calm presence and professionalism created a safe space, and I never felt rushed. I truly appreciate how intentional and compassionate she is, and I would absolutely recommend her to anyone looking for a provider who truly cares about their patients
Less than 6 months agoCT
Chanell demonstrates strong ethical standards and exceptional professionalism in patient care. As a clinical peer, she is compassionate, attentive to patient understanding, and consistently focused, hardworking, and dedicated to the practice. She is a reliable and highly respected
Less than 6 months agoEB
I had an excellent experience with Chanell.She was professional , attentive, and truly took the time to listen without rushing the appointment. I felt heard, respected, and involved in every decision about my care. Her knowledge of psychiatric medications and treatment options was clear, and everything was explained in a way that was easy to understand.
Less than 6 months agoSA
I had a very good service. I recommend five star.
Less than 6 months agoKC
I had an excellent experience with this psychiatric nurse practitioner. She was professional, compassionate, and truly attentive throughout every visit. I never felt rushed, and she took the time to really listen and understand my concerns. Her approach was thoughtful and evidence-based, and I felt supported and respected as a patient. Communication was clear, and follow-up was consistent. I would highly recommend her to anyone looking for high-quality, patient-centered mental health care.
Less than 6 months agoJR
Chanell is professional, attentive, and genuinely cares about the people she works with. She listens carefully, communicates clearly, and approaches her work thoughtfully. I would absolutely recommend her to anyone looking for psychiatric care.
Less than 6 months agoMA
Miss McDonald was very professional. I like the way she handled herself. It was a pleasure and an honor for her service. I wish her the very best.
Less than 6 months agoEC
Very highly recommend
Less than 6 months agoFM
How soon can I make an appointment with Chanell McDonald?
Generally, Chanell McDonald has appointments available on Zocdoc within 1 week. You can see Chanell McDonald's earliest availability on Zocdoc and make an appointment online.
Is Chanell McDonald accepting new patients?
Chanell McDonald generally accepts new patients on Zocdoc. You can see Chanell McDonald's earliest availability on Zocdoc and schedule an appointment online.
Does Chanell McDonald accept my insurance?
Choose your insurance plan to verify if Chanell McDonald is in-network.
Can I make an appointment with Chanell McDonald online?
Yes, you can make an appointment online with Chanell McDonald using Zocdoc. It’s simple, secure, and free.
What practice does Chanell McDonald work with?
Chanell McDonald works with MyWellpeutic.
What are common reasons for patients to see Chanell McDonald?
Chanell McDonald frequently sees patients for Pain Management Consultation, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Chanell McDonald on their profile.
What languages does Chanell McDonald speak?
Chanell McDonald speaks English.
How do patients rate Chanell McDonald in reviews?
30 patients have reviewed Chanell McDonald. The overall rating for this doctor is 5/5. They have a 4.98/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.