What patients are saying
Overall rating
4.77
Average wait time
1.00
Bedside manner
1.00
“I’ve been able to talk about things I usually keep to myself, and it’s made it easier to stick with treatment.”
Less than 1 year ago
“The whole process feels more personal than I expected for online care, and I’m slowly starting to feel more like myself.”
Less than 1 year ago
About Charlotte Coates
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Charlotte Coates
Mental health struggles can feel daunting, but with the right support, meaningful change is possible. My passion is helping adults navigate challenges like anxiety, ADHD, and depression in a safe, judgment-free environment. Together, we’ll create a personalized plan that aligns with your unique experiences and goals.
What should a new client know about working with you?
I provide holistic, patient-centered care through psychotherapy and medication management. Specializing in depression, anxiety, ADHD, and life transitions, I tailor evidence-based treatments like CBT and mindfulness to your unique needs. My goal is to create a safe, collaborative space where we can work together to enhance your mental health.
What is your typical process for working with clients?
Taking the first step toward better mental health is brave, and you don’t have to do it alone. At Legion Health, I provide a supportive, nonjudgmental environment where we can collaborate to find solutions tailored to your needs. Together, we’ll navigate your challenges and work toward a healthier, more fulfilling life. Let’s take that step together.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Education and background
Practice names
Education and training
- NYU Rory Meyers College of Nursing, Master's in Psychiatric and Mental Health Nursing
NPI number
1346802865
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
1.00
Bedside manner
1.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
31 reviews
Most relevant
The whole process feels more personal than I expected for online care, and I’m slowly starting to feel more like myself.
Less than 1 year agoInitials hiddenSource: Partner
I actually feel listened to instead of rushed through a checklist, and that’s been a big support during a rough season.
Less than 1 year agoInitials hiddenSource: Partner
Charlotte gives me room to talk through what’s actually bothering me, and that’s helped my anxiety quiet down a bit.
Less than 1 year agoInitials hiddenSource: Partner
Charlotte balances talk about meds with real-life coping tools, and that’s been a big support during a rough season.
Less than 1 year agoInitials hiddenSource: Partner
Charlotte balances talk about meds with real-life coping tools, and I’m slowly starting to feel more like myself.
Less than 1 year agoInitials hiddenSource: Partner
I’ve been able to talk about things I usually keep to myself, and it’s made it easier to stick with treatment.
Less than 1 year agoInitials hiddenSource: Partner
The routine of checking in has helped keep me on track, and it’s made it easier to stick with treatment.
Less than 1 year agoInitials hiddenSource: Partner
I leave most appointments feeling a bit more grounded and clear. It’s been a good change overall for me.
Less than 1 year agoInitials hiddenSource: Partner
I feel more hopeful about managing this long term, and it makes the whole process feel more manageable.
Less than 1 year agoInitials hiddenSource: Partner
I actually feel listened to instead of rushed through a checklist. It feels like slow, steady progress.
Less than 1 year agoInitials hiddenSource: Partner
I appreciated how thorough our intake was, looking forward to working together!
Less than 1 year agoInitials hiddenSource: Partner
The questions in sessions make me think about patterns I hadn’t seen.
Less than 1 year agoInitials hiddenSource: Partner
I feel like Charlotte is on my side even when I’m not doing great.
Less than 1 year agoInitials hiddenSource: Partner
Clear steps and no unnecessary back-and-forth.
Less than 6 months agoInitials hiddenSource: Partner
I felt more comfortable than I expected.
Less than 6 months agoInitials hiddenSource: Partner
Everyone I spoke with was considerate.
Less than 6 months agoInitials hiddenSource: Partner
My provider made a strong impression immediately.
Less than 6 months agoInitials hiddenSource: Partner
I appreciated the thoughtful follow-up.
Less than 6 months agoInitials hiddenSource: Partner
The booking flow was simple and clean.
Less than 6 months agoInitials hiddenSource: Partner
Very efficient and very human.
Less than 6 months agoInitials hiddenSource: Partner
The support team made everything easy to manage.
Less than 6 months agoInitials hiddenSource: Partner
Legion Health made care feel approachable.
Less than 6 months agoInitials hiddenSource: Partner
My provider is a perfect match for me.
Less than 6 months agoInitials hiddenSource: Partner
The focus on both meds and daily life has been really helpful, and it’s made appointments feel a lot less stressful. It feels like slow, steady progress.
Less than 1 year agoInitials hiddenSource: Partner
I feel like Charlotte really hears what I’m saying instead of jumping straight to solutions, and it’s taken some of the fear out of asking for help.
Less than 1 year agoInitials hiddenSource: Partner
Nothing needs improvement.
Less than 1 year agoInitials hiddenSource: Partner
I feel like Charlotte sees me as a whole person, not just a diagnosis on a screen, and it’s taken some of the fear out of asking for help.
Less than 1 year agoInitials hiddenSource: Partner
Very stress free :)
Less than 1 year agoInitials hiddenSource: Partner
I feel like Charlotte understands that trust takes time and doesn’t force it, and it’s made appointments feel a lot less stressful.
Less than 1 year agoInitials hiddenSource: Partner
August 11, 2026Meghan F.Verified patientVideo visit
Less than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Charlotte Coates?
Generally, Charlotte Coates has appointments available on Zocdoc within 1 week. You can see Charlotte Coates's earliest availability on Zocdoc and make an appointment online.
Is Charlotte Coates accepting new patients?
Charlotte Coates generally accepts new patients on Zocdoc. You can see Charlotte Coates's earliest availability on Zocdoc and schedule an appointment online.
Does Charlotte Coates accept my insurance?
Choose your insurance plan to verify if Charlotte Coates is in-network.
Can I make an appointment with Charlotte Coates online?
Yes, you can make an appointment online with Charlotte Coates using Zocdoc. It’s simple, secure, and free.
What practice does Charlotte Coates work with?
Charlotte Coates works with Legion Health.
What are common reasons for patients to see Charlotte Coates?
Charlotte Coates frequently sees patients for Depression, New Patient Visit, Psychiatry Consultation, Psychotherapy, and Sleep Problems. You can see other visit reasons for Charlotte Coates on their profile.
What languages does Charlotte Coates speak?
Charlotte Coates speaks English.
How do patients rate Charlotte Coates in reviews?
31 patients have reviewed Charlotte Coates. The overall rating for this doctor is 4.77/5. They have a 1/5 rating for bedside manner and a 1/5 rating for wait time. You can read individual reviews and ratings on their profile.
Zocdoc›Adult Psychiatric & Mental Health Nurse Practitioners›Charlotte Coates, PMHNP-BC, APRN, NP, MSN, RN, PMHNP