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Dr. Christi Cheng, MD

Family Physician, Primary Care Doctor

Professional statement

Before arriving to your appointment, please make sure it has been confirmed by my office. If you make a same day appointment online, please call the office to confirm. Patients MUST fill out their forms online via ZocDoc, or you can come in 15 minutes early to fill them out. Otherwise, please expect a longer wait time. **PLEASE bring your Insurance Card to your visit! IF you have an HMO insurance, please make sure your insurance has assigned you to my office before booking an appointment. This can be checked by calling your insurance company. ** I do accept medicare and medical secondary but not first.** Dr. Christi Cheng is now accepting new patients! Patients must bring their insurance card to their first visit for insurance verification as well as identification. Dr. Christi Cheng specializes in family practice in San Leandro, California. Dr. Cheng brings 21 years of experience as an MD, as well as attention to detail, excellent bedside manor and a great, friendly staff. Patients visiting Dr. Cheng can expect a wide variety of visit reasons, schedule an appointment today!

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Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Board certifications

  • American Board of Family Medicine

Education and training

  • Medical School - University of Pittsburgh, Doctor of Medicine

Zocdoc awards

See you again
Rapid registration
Speedy response
Scheduling hero

Languages spoken

  • English

Provider's gender

Female

NPI number

1982674685

Office locations

Christi Cheng MD

13847 East 14th St, Suite 108

San Leandro, CA 94578

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Excellent, as usual. Which is why we have her as our Doctor.
Source: Zocdoc
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Not very good at communicating what the problem is with you. I had to ask her multiple times just for some sort of clarification. She basically just wrote me a prescription without letting me know what is wrong. She is veryshort with you and could come off as intimidating and rude. Definitely not going to see her again.
Source: Zocdoc
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The office itself is very modern and the staff are all very helpful and friendly. Dr. Cheng was very professional and friendly. She actively listened to and addressed my concerns. I'm very glad I went to see her!
Source: Zocdoc
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Christi’s the Best and her staff very Professional.
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Disappointed i wanted to speak to the doctor not the aid who didnt really answer what can be wrong now i need to wait til x rays and kab work i am not saying the aid is bad but to walk out and say nothing disappointing
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Seemed like she didn’t care to see me and felt she was rude. Her staff was very nice and attentive.
Less than 6 months ago
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Dr. Cheng and her staff were patient, accommodating, and sympathetic. They were also very knowledgeable, especially Dr. Cheng. Highly recommended.
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My visit to Dr. Cheng was a pleasant experience, her staff are very nice, friendly, and helpful. I'm still in the process of recoving from my condition, but with the doctors medications prescribed to me, it did help with pain.
Less than 6 months ago
Source: Zocdoc
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Long waits, and the last two visits I was seen by substitute doctors.
Less than 6 months ago
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I came to see doctor Cheng because she was close by, I had a cold due to allergies at night and a terrible cough, and I told her how I was taking promethazine/codeine for the allergies and cough, and as soonas I said that she becomes bitter and rude, I cannot help but say that this was the most uncomfortable visit ever. She says she doesn’t prescribe promethazine/codeine but will prescribe you antibiotics which i told her has done nothing for me at all except make me worse.
Less than 6 months ago
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Great
Source: Zocdoc
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Christi is a very good doctor and always listens and answer all questions.
Source: Zocdoc
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I HAVE BEEN GOING TO DR.CHENG FOR 4+ YEARS.GOOD DOCTOR;.
Source: Zocdoc
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I think this is probably the worst doctor appointment I have ever had. Dr Ching repeatedly ask me the same questions I have answered before, seems like she didn’t not pay attention to what I said. When I showed her myconcern about having anxiety she kept tying my problem to my race. She kept bringing up the stereotypes related to my race and making assumption of me and my family based on my race which made me very very very uncomfortable. Despite her poor manner, the front desk and other staffs are very friendly and helpful.
Source: Zocdoc
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I came for my flu shot. The shot was surprisingly painless. The receptionists were very friendly. I was seen pretty quickly. The appointment process was really easy.
Source: Zocdoc
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Dr. Cheng always seems a bit rushed, and often asks the same question more than once, and even then I’m never sure she’s really listening.
Less than 1 year ago
Source: Zocdoc
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The time I waited was more than the time meeting with her which in the end I didn’t find very helpful. I had blocked time off from work to get birth control or at least a pap done but instead endedup with a referral and some basic lab work request. The doctor did ask some questions but this was regarding my last visit which was over a year ago. So now I’ll have to block more time from work to visit another doc and to visit her for lab results.
Less than 1 year ago
Source: Zocdoc
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Dr Cheng’s office is very professional. I like the environment inside. Definitely helped me get my prescription refilled, she was kind and even gave me options and suggestions. Her assistant is very helpful and kind as well.
Source: Zocdoc
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This was my first apt and I was very pleased at their eagerness to start care, initiate concerns and reccommend solutions.
Source: Zocdoc
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As a new patient I was looking to replace my family doctor who recently retired. I booked an appt for a specific issue and not a full physical, also read some of the good and not so good reviews (lack ofcommunication/interaction) before and with some hesitation I still continued on to the appt via the Zocdoc, when I arrived I was told she was not available and I would it be OK to see the other doctor on duty in the office. This was unacceptable so after blocking out the time now wasted- I had to reschedule for the next day again. Sadly my experience falls into the not so good category too. I feel this doctor should probably be in hospital administration, lacking interpersonal or heightened communication skills important for a doctor. I waited in the room for 25 minutes and when she finally entered quickly she went right to her laptop typing, never looked up for at least a minute or and still typing then stuck out her hand to say her name without looking up. I actually had to ask her to check my heart. She didn’t comment on the blood pressure results, or pulse results. She asked a question(more of a confirmation of the) questionnaire I filled out (familial history) which I answered, but she had no comment after that. All the time she's typing away on her laptop at a distance (multi tasking?), not sure if she’s listening or what. Never physically approached me up close until before I left I asked if she could check my heart, I actually waited to see if she would do this which she didn’t, so I had to ask her then she seemed to remember yes she should do that. Before that She walked out of the room saying she’d be right back—waited another 15 mins---why? Back again to typing on the laptop and asks me to enter my email address which I did. I asked for a prescription and she sent it to Walmart, then she decided I needed a physical and proceeded to schedule several more testings after all she said "I have to do my job, right?". That’s when I asked to have my heart checked which she quickly did (5secs), but didn't give me any comments on that-- I guess no comment means its OK. I’m not a mindreader. Yes She asks you if you have any questions, but then provides little if no feedback. I got the feeling I had to practically pull the information I needed – for some reason it doesn't come naturally from her. Before I left She asked me a 2nd time to type my email into her laptop which I did a second time, and my name popped up from the 1st time entered- she forgot she had already asked for it. This leads me to believe she is overbooked and probably overworked and doesn't seem to really like what she does, spending little time with new patients such as myself and to establish rapport. I realize there are several glowing reviews for her, perhaps these are long time patients, however for me I don’t think this doctor and I are a “good fit”, and I will find another doctor.
Source: Zocdoc
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thank you Dr Christi Cheng for helping me feel relaxed during my visit and putting together a plan of action so we can take care of my medical needs. See you in another month.
Source: Zocdoc
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Dr Christi is very friendly and helpful.
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Convenient for a quick visit for birth control or a pap smear, but otherwise don't bother. She obviously wasn't listening...she would ask me something and the next discussion was as if I had just said the opposite answer and I hadto repeat my previous answer. She barely looked at my for my physical, it was like her head was somewhere else.
Less than 1 year ago
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Was not happy the way I looked at. No human interaction.
Less than 1 year ago
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first of all, waiting time is awful, came to the room said get undressed for physical exam, my movement at that time like slug so I had to move faster as I could then she came back close to 2 hrs,
Less than 1 year ago
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Always great
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It was fast maybe too fast. She was nice and proactive about my concerns.
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The doctor assistant is very friendly and shows caring. The doctor face to face time only about 10 minutes.
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I do not recommend. I feel the doctor was unfocused and lacked attention to detail. While ZocDoc won't let me post more details about my experience, make sure to are not prescribed anything that you know you are allergic to.
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She is a good doctor and nurse is good too.They are very friendly.
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NICE LADY!!
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The office staff is Awesome! Very fast and quick service. Everyone is so very helpful and caring. It doesn't get any better then that.
Source: Zocdoc
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Front desk people made me feel welcomed the doctor not so much. I felt she was somewhere else instead of getting to know me especially for being a new patient. I felt like she could have took more interest in me and this new process that I was getting into.
Source: Zocdoc
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She seemed to be more like the old Christi it was very nice to see her smile. She took very good care of my mother and myself.
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Very happy upbeat staff. Dr Cheng is also quite personable and speaks with you as a friend so that the visit doesn't feel so clinical.
Source: Zocdoc
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Dr. Cheng was nice and listen to my concerns. Also, the staff was great.
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Dr. Cheng as always was super nice and listens. Know what you want to ask and be specific when you ask your questions to get a good answer, she has all the answers to your question as long as you're specificwith your questions. Staff was wonderful and nice made seeing a doctor less nerve wrecking. Was seen right away and the appointment did not take too long.
Source: Zocdoc
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my appointment was 9:15 am, but I was the only patient when the office opened at 9:00 am. After two student nurses (Unitek and Carrington) took my vitals, her physician assistant came in and explained my lab report, review the cataractsurgeon's questionnaire then checked ears/throat and listened yo my lungs.
Source: Zocdoc
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Great
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Love Christi she listen to me I'm overweight and she never make me feel bad she just encourages me
Source: Zocdoc
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Dr. Cheng is a great doctor and her office staff were friendly.
More than 1 year ago
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My first time here and it was much better than I expected. The staff was great! The PA was great! A far cry from some of the other doctors' offices I've visited. Dr. Cheng is amazingly nice, a good listener and very understanding. I've found a new doctor!!
Source: Zocdoc
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Very nice and understanding.....she does her job well...thumbs up!!!!!!
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Christi cheng was not as informative.
More than 1 year ago
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Would not recommend going here and will not come again myself. The PA was great. And super friendly. Staff was nice. Doctor didn't even acknowledge that I had been waiting for over 1 hour! She just kept pushing me for afollow up appointment. The PA apologized on her behalf.
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Very good
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I needed a prescription filled and she did that for me without a problem. Will go back
More than 1 year ago
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never go to that office anymore,dont care about the patient!
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I thought Christi had good bedside manner, was understanding and informative. There wasn't a long wait to see her, and she gets things done efficiently. Thank you!
Source: Zocdoc
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I've always had a love hate relationship with his doctor however this visit I'm leaning more towards hate. All she did was look in my ears, barely place the stethoscope on my back over my hoodie wot hear my lungs allwhile she checked her phone. Ridiculous. Don't go to her. She is the most impersonal doc I've ever met. Just getting you in and out like HMO cash cow that you are.
Source: Zocdoc
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