Dr. Christi Cheng, MD

Family Physician

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Illness
13847 East 14th St, Suite 108, San Leandro, CA, 94578

Qualifications and Experience

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Board Certifications

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Professional Statement

Before arriving to your appointment, please make sure it has been confirmed by my office. If you make a same day appointment online, please call the office to confirm. Patients MUST fill out their forms online via ZocDoc, or you can come in 15 minutes early to fill them out. Otherwise, please expect a longer wait time. **PLEASE bring your Insurance Card to your visit! IF you have an HMO insurance, please make sure your insurance has assigned you to my office before booking an appointment. This can be checked by calling your insurance company. ** I do accept medicare and medical secondary but not first.** Dr. Christi Cheng is now accepting new patients! Patients must bring their insurance card to their first visit for insurance verification as well as identification. Dr. Christi Cheng specializes in family practice in San Leandro, California. Dr. Cheng brings 21 years of experience as an MD, as well as attention to detail, excellent bedside manor and a great, friendly staff. Patients visiting Dr. Cheng can expect a wide variety of visit reasons, schedule an appointment today!

Zocdoc Awards

Verified Patient Reviews

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I came for my flu shot. The shot was surprisingly painless. The receptionists were very friendly. I was seen pretty quickly. The appointment process was really easy.

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Dr. Cheng always seems a bit rushed, and often asks the same question more than once, and even then I’m never sure she’s really listening.

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Dr Cheng’s office is very professional. I like the environment inside. Definitely helped me get my prescription refilled, she was kind and even gave me options and suggestions. Her assistant is very helpful and kind as well.

(Verified Patient)

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This was my first apt and I was very pleased at their eagerness to start care, initiate concerns and reccommend solutions.

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As a new patient I was looking to replace my family doctor who recently retired. I booked an appt for a specific issue and not a full physical, also read some of the good and not so good reviews (lack of communication/interaction) before and with some hesitation I still continued on to the appt via the Zocdoc, when I arrived I was told she was not available and I would it be OK to see the other doctor on duty in the office. This was unacceptable so after blocking out the time now wasted- I had to reschedule for the next day again. Sadly my experience falls into the not so good category too. I feel this doctor should probably be in hospital administration, lacking interpersonal or heightened communication skills important for a doctor. I waited in the room for 25 minutes and when she finally entered quickly she went right to her laptop typing, never looked up for at least a minute or and still typing then stuck out her hand to say her name without looking up. I actually had to ask her to check my heart. She didn’t comment on the blood pressure results, or pulse results. She asked a question(more of a confirmation of the) questionnaire I filled out (familial history) which I answered, but she had no comment after that. All the time she's typing away on her laptop at a distance (multi tasking?), not sure if she’s listening or what. Never physically approached me up close until before I left I asked if she could check my heart, I actually waited to see if she would do this which she didn’t, so I had to ask her then she seemed to remember yes she should do that. Before that She walked out of the room saying she’d be right back—waited another 15 mins---why? Back again to typing on the laptop and asks me to enter my email address which I did. I asked for a prescription and she sent it to Walmart, then she decided I needed a physical and proceeded to schedule several more testings after all she said "I have to do my job, right?". That’s when I asked to have my heart checked which she quickly did (5secs), but didn't give me any comments on that-- I guess no comment means its OK. I’m not a mindreader. Yes She asks you if you have any questions, but then provides little if no feedback. I got the feeling I had to practically pull the information I needed – for some reason it doesn't come naturally from her. Before I left She asked me a 2nd time to type my email into her laptop which I did a second time, and my name popped up from the 1st time entered- she forgot she had already asked for it. This leads me to believe she is overbooked and probably overworked and doesn't seem to really like what she does, spending little time with new patients such as myself and to establish rapport. I realize there are several glowing reviews for her, perhaps these are long time patients, however for me I don’t think this doctor and I are a “good fit”, and I will find another doctor.

(Verified Patient)

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thank you Dr Christi Cheng for helping me feel relaxed during my visit and putting together a plan of action so we can take care of my medical needs. See you in another month.

(Verified Patient)

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Dr Christi is very friendly and helpful.

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Convenient for a quick visit for birth control or a pap smear, but otherwise don't bother. She obviously wasn't listening...she would ask me something and the next discussion was as if I had just said the opposite answer and I had to repeat my previous answer. She barely looked at my for my physical, it was like her head was somewhere else.

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Was not happy the way I looked at. No human interaction.

(Verified Patient)

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Always great

(Verified Patient)

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It was fast maybe too fast. She was nice and proactive about my concerns.

(Verified Patient)

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The doctor assistant is very friendly and shows caring. The doctor face to face time only about 10 minutes.

(Verified Patient)

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She is a good doctor and nurse is good too.They are very friendly.

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I do not recommend. I feel the doctor was unfocused and lacked attention to detail. While ZocDoc won't let me post more details about my experience, make sure to are not prescribed anything that you know you are allergic to.

(Verified Patient)

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NICE LADY!!

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Front desk people made me feel welcomed the doctor not so much. I felt she was somewhere else instead of getting to know me especially for being a new patient. I felt like she could have took more interest in me and this new process that I was getting into.

(Verified Patient)

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She seemed to be more like the old Christi it was very nice to see her smile. She took very good care of my mother and myself.

(Verified Patient)

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Very happy upbeat staff. Dr Cheng is also quite personable and speaks with you as a friend so that the visit doesn't feel so clinical.

(Verified Patient)

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Dr. Cheng was nice and listen to my concerns. Also, the staff was great.

(Verified Patient)

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The office staff is Awesome! Very fast and quick service. Everyone is so very helpful and caring. It doesn't get any better then that.

(Verified Patient)

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Dr. Cheng as always was super nice and listens. Know what you want to ask and be specific when you ask your questions to get a good answer, she has all the answers to your question as long as you're specific with your questions. Staff was wonderful and nice made seeing a doctor less nerve wrecking. Was seen right away and the appointment did not take too long.

(Verified Patient)

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my appointment was 9:15 am, but I was the only patient when the office opened at 9:00 am. After two student nurses (Unitek and Carrington) took my vitals, her physician assistant came in and explained my lab report, review the cataract surgeon's questionnaire then checked ears/throat and listened yo my lungs.

(Verified Patient)

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Great

(Verified Patient)

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Love Christi she listen to me I'm overweight and she never make me feel bad she just encourages me

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Dr. Cheng is a great doctor and her office staff were friendly.

(Verified Patient)

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My first time here and it was much better than I expected. The staff was great! The PA was great! A far cry from some of the other doctors' offices I've visited. Dr. Cheng is amazingly nice, a good listener and very understanding. I've found a new doctor!!

(Verified Patient)

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Very nice and understanding.....she does her job well...thumbs up!!!!!!

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Christi cheng was not as informative.

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Would not recommend going here and will not come again myself. The PA was great. And super friendly. Staff was nice. Doctor didn't even acknowledge that I had been waiting for over 1 hour! She just kept pushing me for a follow up appointment. The PA apologized on her behalf.

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Very good

(Verified Patient)

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I needed a prescription filled and she did that for me without a problem. Will go back

(Verified Patient)

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never go to that office anymore,dont care about the patient!

(Verified Patient)

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I've always had a love hate relationship with his doctor however this visit I'm leaning more towards hate. All she did was look in my ears, barely place the stethoscope on my back over my hoodie wot hear my lungs all while she checked her phone. Ridiculous. Don't go to her. She is the most impersonal doc I've ever met. Just getting you in and out like HMO cash cow that you are.

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Dr seemed like she was in a hurry, warmer bedside manner would be nice. Especially when someone is really concerned about their health. More feedback would have been nice too, wether it be good or bad. Zocdoc didn't seem to help with updating my information.

(Verified Patient)

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Dr.Cheng was amazing when I went in with my illness.After her and I talked about my symptoms we also discussed what would work best to get me healthy once again. Today after my appointment began an antibiotic to help with the symptoms my body is experiencing and get rid of my sickness. Had a physical done as well since I was Due up and it was done with a smile with the awesome and caring staff she has. I officially have my permanent Primary Care doctor and have been searching for a long time. Dr. Christi Cheng is what a doctor should be connected to her client and aware of what testing of blood work should be done to make sure I'm healthy. She brings a zen I have never felt that you and her our a team and together as her patient your priority number one and being healthy at all times is important to her. There is compassion and a connection to my health that has shown me a doctor can hav an amazing heart and provide phenomenal care.

(Verified Patient)

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Dr Cheng's staffs are friendly. The gave me immediate attention as I walked in. Dr Cheng showed her sincere concerns. I surely will recommend her to others.

(Verified Patient)

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My visit was fine. I had a cough that wasn't going away so she checked me out and told me I had bronchitis. She prescribed some ant biotics. I was satisfied. She said get well and happy holidays.

(Verified Patient)

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Jovial but direct and to the point. Pretty much the perfect doctor for me.

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Dr's Cheng spent probably two minutes with me, introduced her assistant and then came back in to confirm the assistant's prognosis and transmit rx to the pharmacy. Her assistant was not introduced as a doctor. Even the nurse who took my vitals spent more time with me.

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Great!

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