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Qualifications and Experience
Before arriving to your appointment, please make sure it has been confirmed by my office. If you make a same day appointment online, please call the office to confirm. Patients MUST fill out their forms online via ZocDoc, or you can come in 15 minutes early to fill them out. Otherwise, please expect a longer wait time. **PLEASE bring your Insurance Card to your visit! IF you have an HMO insurance, please make sure your insurance has assigned you to my office before booking an appointment. This can be checked by calling your insurance company. ** I do accept medicare and medical secondary but not first.** Dr. Christi Cheng is now accepting new patients! Patients must bring their insurance card to their first visit for insurance verification as well as identification. Dr. Christi Cheng specializes in family practice in San Leandro, California. Dr. Cheng brings 21 years of experience as an MD, as well as attention to detail, excellent bedside manor and a great, friendly staff. Patients visiting Dr. Cheng can expect a wide variety of visit reasons, schedule an appointment today!
Verified Patient Reviews
I came for my flu shot. The shot was surprisingly painless. The receptionists were very friendly. I was seen pretty quickly. The appointment process was really easy.
Dr. Cheng always seems a bit rushed, and often asks the same question more than once, and even then I’m never sure she’s really listening.
Dr Cheng’s office is very professional. I like the environment inside. Definitely helped me get my prescription refilled, she was kind and even gave me options and suggestions. Her assistant is very helpful and kind as well.
This was my first apt and I was very pleased at their eagerness to start care, initiate concerns and reccommend solutions.
As a new patient I was looking to replace my family doctor who recently retired. I booked an appt for a specific issue and not a full physical, also read some of the good and not so good reviews (lack of communication/interaction) before and with some hesitation I still continued on to the appt via the Zocdoc, when I arrived I was told she was not available and I would it be OK to see the other doctor on duty in the office. This was unacceptable so after blocking out the time now wasted- I had to reschedule for the next day again. Sadly my experience falls into the not so good category too. I feel this doctor should probably be in hospital administration, lacking interpersonal or heightened communication skills important for a doctor. I waited in the room for 25 minutes and when she finally entered quickly she went right to her laptop typing, never looked up for at least a minute or and still typing then stuck out her hand to say her name without looking up. I actually had to ask her to check my heart. She didn’t comment on the blood pressure results, or pulse results. She asked a question(more of a confirmation of the) questionnaire I filled out (familial history) which I answered, but she had no comment after that. All the time she's typing away on her laptop at a distance (multi tasking?), not sure if she’s listening or what. Never physically approached me up close until before I left I asked if she could check my heart, I actually waited to see if she would do this which she didn’t, so I had to ask her then she seemed to remember yes she should do that. Before that She walked out of the room saying she’d be right back—waited another 15 mins---why? Back again to typing on the laptop and asks me to enter my email address which I did. I asked for a prescription and she sent it to Walmart, then she decided I needed a physical and proceeded to schedule several more testings after all she said "I have to do my job, right?". That’s when I asked to have my heart checked which she quickly did (5secs), but didn't give me any comments on that-- I guess no comment means its OK. I’m not a mindreader. Yes She asks you if you have any questions, but then provides little if no feedback. I got the feeling I had to practically pull the information I needed – for some reason it doesn't come naturally from her. Before I left She asked me a 2nd time to type my email into her laptop which I did a second time, and my name popped up from the 1st time entered- she forgot she had already asked for it. This leads me to believe she is overbooked and probably overworked and doesn't seem to really like what she does, spending little time with new patients such as myself and to establish rapport. I realize there are several glowing reviews for her, perhaps these are long time patients, however for me I don’t think this doctor and I are a “good fit”, and I will find another doctor.
thank you Dr Christi Cheng for helping me feel relaxed during my visit and putting together a plan of action so we can take care of my medical needs. See you in another month.
Dr Christi is very friendly and helpful.
Convenient for a quick visit for birth control or a pap smear, but otherwise don't bother. She obviously wasn't listening...she would ask me something and the next discussion was as if I had just said the opposite answer and I had to repeat my previous answer. She barely looked at my for my physical, it was like her head was somewhere else.
Was not happy the way I looked at. No human interaction.
It was fast maybe too fast. She was nice and proactive about my concerns.
The doctor assistant is very friendly and shows caring. The doctor face to face time only about 10 minutes.
She is a good doctor and nurse is good too.They are very friendly.
I do not recommend. I feel the doctor was unfocused and lacked attention to detail. While ZocDoc won't let me post more details about my experience, make sure to are not prescribed anything that you know you are allergic to.
Front desk people made me feel welcomed the doctor not so much. I felt she was somewhere else instead of getting to know me especially for being a new patient. I felt like she could have took more interest in me and this new process that I was getting into.
She seemed to be more like the old Christi it was very nice to see her smile. She took very good care of my mother and myself.
Very happy upbeat staff. Dr Cheng is also quite personable and speaks with you as a friend so that the visit doesn't feel so clinical.
Dr. Cheng was nice and listen to my concerns. Also, the staff was great.
The office staff is Awesome! Very fast and quick service. Everyone is so very helpful and caring. It doesn't get any better then that.
Dr. Cheng as always was super nice and listens. Know what you want to ask and be specific when you ask your questions to get a good answer, she has all the answers to your question as long as you're specific with your questions. Staff was wonderful and nice made seeing a doctor less nerve wrecking. Was seen right away and the appointment did not take too long.
my appointment was 9:15 am, but I was the only patient when the office opened at 9:00 am. After two student nurses (Unitek and Carrington) took my vitals, her physician assistant came in and explained my lab report, review the cataract surgeon's questionnaire then checked ears/throat and listened yo my lungs.
Love Christi she listen to me I'm overweight and she never make me feel bad she just encourages me
Dr. Cheng is a great doctor and her office staff were friendly.
My first time here and it was much better than I expected. The staff was great! The PA was great! A far cry from some of the other doctors' offices I've visited. Dr. Cheng is amazingly nice, a good listener and very understanding. I've found a new doctor!!
Very nice and understanding.....she does her job well...thumbs up!!!!!!
Christi cheng was not as informative.
Would not recommend going here and will not come again myself. The PA was great. And super friendly. Staff was nice. Doctor didn't even acknowledge that I had been waiting for over 1 hour! She just kept pushing me for a follow up appointment. The PA apologized on her behalf.
I needed a prescription filled and she did that for me without a problem. Will go back
never go to that office anymore,dont care about the patient!
I've always had a love hate relationship with his doctor however this visit I'm leaning more towards hate. All she did was look in my ears, barely place the stethoscope on my back over my hoodie wot hear my lungs all while she checked her phone. Ridiculous. Don't go to her. She is the most impersonal doc I've ever met. Just getting you in and out like HMO cash cow that you are.
Dr seemed like she was in a hurry, warmer bedside manner would be nice. Especially when someone is really concerned about their health. More feedback would have been nice too, wether it be good or bad. Zocdoc didn't seem to help with updating my information.
Dr.Cheng was amazing when I went in with my illness.After her and I talked about my symptoms we also discussed what would work best to get me healthy once again. Today after my appointment began an antibiotic to help with the symptoms my body is experiencing and get rid of my sickness. Had a physical done as well since I was Due up and it was done with a smile with the awesome and caring staff she has. I officially have my permanent Primary Care doctor and have been searching for a long time. Dr. Christi Cheng is what a doctor should be connected to her client and aware of what testing of blood work should be done to make sure I'm healthy. She brings a zen I have never felt that you and her our a team and together as her patient your priority number one and being healthy at all times is important to her. There is compassion and a connection to my health that has shown me a doctor can hav an amazing heart and provide phenomenal care.
Dr Cheng's staffs are friendly. The gave me immediate attention as I walked in. Dr Cheng showed her sincere concerns. I surely will recommend her to others.
My visit was fine. I had a cough that wasn't going away so she checked me out and told me I had bronchitis. She prescribed some ant biotics. I was satisfied. She said get well and happy holidays.
Jovial but direct and to the point. Pretty much the perfect doctor for me.
Dr's Cheng spent probably two minutes with me, introduced her assistant and then came back in to confirm the assistant's prognosis and transmit rx to the pharmacy. Her assistant was not introduced as a doctor. Even the nurse who took my vitals spent more time with me.
Another great visit with Dr Christi. As always, not a lot of chit-chat. But Dr Christi is very pleasant as well as being professional; she answers questions and discusses issues with patients. I love her new zocdoc appointment portal; you just log on and look at what her openings are. I am always able to get a slot within 24 hours.
My husband and I have been visiting Dr. Cheng for 15 years. I must say she is the best. She's very personable and takes time to listen to your problems before writing a prescription. I would have recommend her in a heartbeat.
My visit was good. I did not wait long in the lobby and was seen on time. I got my questions answered and was satisfied. I will see her again in 3 months.
On the plus side, I've been seeing Dr. Cheng for quite a few years now and I'm used to having to wait for at least 30 minutes so I was really happy when I walked in and saw an empty office for once. I was in and out in less than 30 minutes. On the negative side, I came in for a procedure and an allergy shot which I REALLY needed. The nurse offered me a flu shot. I wasn't there for that, but I decided to take it since I was there. After the nurse gave me the flu shot, Dr. Cheng gave me the procedure that I was there for and then told me that since I'd had a flu shot I couldn't have the allergy shot b/c it would suppress my immune system. You can imagine my dismay and concern since the flu shot was an extra that was thrown on at the last minute. Basically, the nurses had no idea that an allergy shot can't be combined with a flu shot. Why didn't the nurses consult with Dr. Cheng about my request BEFORE giving me the flu shot? Of course they were sorry, but it was too late. Dr. Cheng tried to remedy the situation by prescribing a nasal spray which worked for about an hour and another prescription which my insurance won't cover. Can't get the allergy shot now for another 3 weeks and I am feeling very frustrated about the whole thing.
Dr. Cheng always listens. She never rushes you through your appointment like most other doctors I've had in the past.When I'm not feeling well I trust that Dr. Cheng will advise me as to what's the best plan of action to go about getting me back to feeling 100% again.
Dr. Cheng and her staff are awesome! I appreciate a doctor who is warm, personable, and shows a sincere interest in her patient's well-being. I highly recommend Dr. Cheng!
I was glad she understands me and gives me good medicine
She is the best of the best. Always greets me by name and shows true concern about my wellbeing.
Just did a basic checkup, but was simple, easy, and fast.
Dr. Cheng is a very great doctor and always provides the best of care. I have seen so many doctors throughout my lifetime and I can honestly say that God led me to her. I don't see her nearly as often as I saw other doctors because she's always helps me with whatever is going on because she really cares about helping her patients.
She was very professional and awareness of everything 10 stars!
Dr. Christi Cheng is sympathetic, engaged and very professional! She models the bridge between doctor and healer.
It was fine. I didn't wait long and she took care of what I needed. She seemed interested in why I was there and was pleasant.
Provide me with comfor..
Dr. Cheng didn't rush me through the appointment and answered all my questions.
Professional, caring, and helpful
She's nice. She's capable. If you are in good health and just need a gatekeeper for referrals or a yearly check-in and bloodwork, she's your doc. Including wait time, I was in and out within less than a half hour for a "complete" physical. There's a reason "complete" is in quotes. It's what I made the appt for; it was not what I got. If it weren't for the pap smear, this was a physical I could have had behind a curtain at CVS next to the people lining up for opioids. Despite my worrisome abdominal issues, she never palpated my abdomen, nor addressed the issue. Never palpated lymph nodes, despite medical history. Breast exam was completed within 2 secs. Did not perform a cursory skin cancer screening (the kind where they look you over and suggest you see your derm doc sooner rather than later if you have suspicious spots.) Didn't even test my knee reflexes. It was as if she really wasn't into touching people. Perhaps my expectations were wrong, and my experience should be taken with a grain of salt. My previous PCP and his PA were methodical and thorough. They examined every molecule of your body--inside and out--during the physical. The PA found thyroid cancer by touch; I had no symptoms. Dr Cheng does frequently ask if you have questions. I was so befuddled I didn't know what to ask. But I did not leave confident that she would catch any serious problems with her approach. I am now faced with searching for another doctor, or just hope that I'm overreacting.
Christi is great - the wait time is a little long and she has a short tone sometimes, but if you're just seeing her for a check up or a prescription, she is very amicable to deal with!
The time I waited was more than the time meeting with her which in the end I didn’t find very helpful. I had blocked time off from work to get birth control or at least a pap done but instead ended up with a referral and some basic lab work request. The doctor did ask some questions but this was regarding my last visit which was over a year ago. So now I’ll have to block more time from work to visit another doc and to visit her for lab results.
It covered all of my concerns.
It went well. My yearly physical .
All questions answered to satisfaction. Fast & referred to specialists as needed. Appointment scheduled for follow up.
Christi Cheng is an excellent doctor and seems to care about her patients.
Dr. Cheng listened to my request, and she quickly wrote a prescription for me. The online information I submitted worked. The online appointment worked. The office staff was quick and helpful. For a new patient, this is exactly what I hoped for.
Dr. Cheng is a very thorough physician and clearly cares for and about her patients.
It would have been nice to actually be seen as scheduled and not shaving to wait for over and hour or so. Perhaps spacing out the appointment would between patient that way every patient that arrive can actually been seen by the doctor on time yet still have time to discuss any health related problems that they have with the Doctor.
Though I only needed some basic preventative care, it was a good experience. The waiting room was nice, the wait itself was short, and the staff friendly and professional.
Very knowledgeable and sweet!
Great! Dr. Cheng is a wonderful doctor and very nice too.
She was not interested in my problem not was she listening to me. Absolutely no patient centered care. I won't be returning. Her staff asked me to called to get list her as my PCP, I am glad I didn't.
Very pleasant to be around and listens to your medical issue.
My husband and I both see Dr. Cheng and have been for over 10 years. She ha always given us the best of health care.
I thought Christi had good bedside manner, was understanding and informative. There wasn't a long wait to see her, and she gets things done efficiently. Thank you!
Dr. Cheng has been my Dr for the past couple of years. Dr. Cheng has always been extremely professional and polite. I have never had to wait more than 30 minutes to see her.
She's awesome and always make you feel welcome!!!!
Great Doc and very thorough
Not happy with her treatment plan. Feels like day to day quality of life is terrible, shared with her and no help.
Didn't check are do much as require
Inspiring and she listened to everything I said. She treats the whole person not just the symptoms :))
I was very pleased with my visit today. The last time I was there my visit was not as smooth I think mainly because of the recent move. The staff seemed very organized today.The only issue today was the lab order had insufficient info therefore they preferred me back to your office, although I do think the lab could called you office themself. Thank you for the feedback opportunity. Like zocdoc
Terrible.... Dr. Cheng is overbooked and does not have time to talk. After waiting an hour to see her, she rushed in the room and did not follow through with my appointment, the reason being she was so backed up with other patient's.
I was very pleased with both Dr Cheng and her intake trainee Dr Krishna. All the right follow up and responses to my needs and inquiries. A very good first visit.
Dr. Christi is ok... Her staffs are good, but she is just too busy to take care of each patient... I might try someone else next time...
Christi Cheng is wonderful! I like that she's friendly and helpful and was able to give me useful advice based on my specific situation.
Dr. Cheng is a professional and a great physician. My husband and I have been patients under her care for over 20+ years. We don't see any other primary care physician in our future. We will remain with her, always.
I have been going to Dr. Cheng for a few years now. She recently moved to a new office which is still very convenient for me. She answers all my questions and does not rush me. But I try to be mindful of her and other patients' time so I come prepared with my questions.
I waiting quite some time. My appointment was at 4:15 but I wasn't seen until about 5:00- 5:15pm. When she came in, I did not comment on the wait. I immediately jumped into what I came for. Even though I waited and I even had everything written down that I wanted to discuss with her, she seems to rush me. I end up forgetting something to discuss with her and have to wait until the next appointment. I understand that she is a busy person, but I do not like to be rushed in the doctors office. Every other place is okay, but when you are speaking with your doctor, I shouldn't feel rushed and that I bothering her.
I find Dr. Cheng easy to talk to and answers any questions I have. She never rushes through the visit, and doesn't hesitate to give a referral if needed. I like her new office.
Dr Cheng is super nice. Efficient! I drive all the way from Walnut Creek to see her! It's quick and easy to make appointments. I can email her if I have any problems and she always gets right back to me!
I arrived for my appointment on time and I still had to wait over two hours to see Dr Cheng.
Doctor herself was fine. Office staff/efficiency is terrible. Seemingly minimal inter-office communication/continuity. No one knew who I was/why I was there despite multiple calls/visits. Nurse/helper didn't seem all that competent - was sloppy re height measurement (she eyeballed it and she's shorter than I am) and then couldn't convert inches to feet...not really reassuring. Very SLOW. Whole visit took 90 minutes. I checked in on time, with all my paperwork prefilled out. I didn't get called back for 20 minutes, and then sat in the exam room alone for over 30 minutes. Actual exam/doctor face time was maybe 10-15 minutes.
very easy to speak with
This was my last visit to Dr Cheng's office, and I'm kind of sad because she's been so great! She's kind and patient, as is her staff. She comes in with a laptop, but don't be put off by that because she's taking notes on what you tell her about your issues. She really listens to your concerns. And if you email her with any questions she replies quickly (within a day or two). The reason I don't see Dr Cheng anymore is that I moved. I haven't found a doctor I like as much as her since!
All staff are nice...everything went good
Dr. Cheng was great. She's sweet and funny and really listened to my symptoms and treated them accordingly as opposed to giving me a blanket diagnosis.
I came into the new office, filled out my paperwork, sat down just in time to be called into the office. I have been seeing Dr. Cheng for a couple years and will continue to do so.
she will do what you need to get done but...not very friendly. Everything felt rushed and i left more confused than when I first came. pretty terrible experience and probably wont be returning unless i urgently need something.
Dr. Christi Cheng is smart and nice. Even on a busy days she is pleasant and caring. Evelyn and the rest of the staff are also friendly and professional!
Dr. Cheng's new office is still in the same area with lots of parking. The office is small and more relaxed since she is solely in charge of it all. There is a lab down the hall and a pharmacy too. Very easy and convenient. Thanks to your new staff and office for making it feel so Welcoming!!
Caring, patient, customized attention, professionsl!
My visit to the office was great. Helpful staff, and went in and out with no problem, and had my needs taken care of.
I am glad that i don't have to wait for 45 mins to see Dr Cheng after she moved to the new facility. However, she shows disrespect, inconsiderate, and annoyed when i try to tell her my health issues. After the question "is there any other question?" I stated my other issue. Dr. Cheng use a big sigh after I told her every of my issues. After i ask her a question, i waited for more than a min and hope for an answer. What i've got is: what was that you were saying? I feel so mad after all.
Irresponsible with booking appointments...over books and causes her patients to wait. Doesn't seem to appreciate that her patients have schedules. She also asks for follow-ups that can easily be discussed on the phone. She has an email address which she uses to communicate, but doesn't respond in a timely manner (sometimes she doesn't respond at all) and when she does respond, she doesn't remember who you are or give you enough details to understand results from tests. Seek out a different doctor. I am.
As always, Dr Cheng is easy to talk to--she never dismisses your concerns, and genuinely cares about you as a patient. I don't feel intimidated asking her questions about my health, even if they're dumb questions. She doesn't rush you through appointments either. Also, her new office is very nice! Much more inviting than the previous space.
My visit with Dr. Cheng has always been wonderful. She is very patient in answering all your questions. I highly recommend anyone that is looking for a primary doctor.Dr. Cheng is great!
It was good. She seemed concerned about me and I felt better after taking the medicine .
It was fine. I told her how I was feeling and she checked me out. She prescribed some anti biotics . She was pleasant and courteous.
Very Pleasant ,Concerned and very knowledgeable ??
Dr. Cheng has been great all of the times I've been to her. She sees a lot of patients so she can seem a bit rushed sometimes, which I imagine some people might dislike, but she's always thorough with treatment and is patient with all the many questions I have. Many other doctors can be kind of stoic and cold, but Dr. Cheng has always treated me with a bright personality and a smile on her face. Plus the fact that she has online appointments already puts her leagues ahead since I don't have to waste entire days calling a hundred doctors only to find out they don't have spots for months or don't take my insurance even though my insurance says they do. They moved recently and the new office and current staff are much nicer than the previous place.
Awesome as always. Quick and nice annual checkup.
Seemed to be overbooked and really wasn't interested in treating 1 problem I came in for - probably because it would take a few minutes. After over 2 years as a patient, I will not be back.
Love Dr Christi, shes great!! love it much better in her new office!!
I was a great visit for a very nice doctor that always gets to the point and gives you was you wanted and even given me blood test to be taken next week. I really appreciate he service and the employees that work for her Christie Chenge.
Very good but long wait to see the doctor.
Excellent; exuding professionalism. Orchids everywhere are beautiful! Thank you!
My overall visit was good. I was about 20 minutes late to the last appointment of the day as I was stuck in traffic for an unbelievable 1hr 45min to a commute that usually takes about 45min. I'm super grateful Dr. Cheng still agreed to see me, however I'm afraid it took from what I thought should have been a more thorough exam. I did specify annual check up plus other issues in my initial application but I did not have a check up done. Again, probably because I was so late. It was pretty obvious everyone wanted to leave and honestly, I don't blame them.. I just wish I had more time with Dr. to discuss my concerns a little bit more.
Great doctor great staff very nice warm love her new office
Dr. Cheng is GREAT
She seems to rush through the appointment and quickly asks do you have any more questions as if she is rushing you out the room. She is quick to offer meds and don't explain until you asks questions.
I at first was not happy with me having to wait 45 minutes when it came to seeing Dr. Cheng even though I filled out paperwork online and was on time I did express my dislike in waiting but she apologized right away and won me over with how swift, to the point and knowledgeable she is. I felt completely comfortable with her and will be back as she brought up somethings that I have had issues with but never seem to find a doctor that can help address these issues.
Wouldn't go to any other Doctor. I love Christi Cheng, M.D.??
I always like going to see Dr Cheng. She is very caring and answers all my questions.
Very professional and attentive. Listens and analyzes well, and is always friendly and polite. I've been a patient for many years, and have always been pleased. Can't say enough positive comments! Gary H.
She was very helpful with my situation.
Always a pleasure seeing Dr. Cheng. Her bedside manner is great and she really tries to spend the right amount of time getting our information and helping us come to a conclusion on what the issue is.
Love the convenience of scheduling appointments and availability when you are sick to be able to get a same day appt. Everyone is helpful and courteous.
I'm a returning patient of Dr. Cheng. I find her thoughtful and forthcoming in her responses to my questons.
I know that Dr. Cheng is quite busy, but I felt very rushed when I had questions for her.
She listened attentively and got what I was concerned about. She also acknowledged that we were just beginning to develop our relationship since I was a new patient. All good signs.
Acessible, great advocate for my health
I was very pleased that she gave me referral to physical therapy. I was expecting to have to see an orthopedist. That was very helpful.
I've been a patient of Christi for a long, time, but yesterday I was depressed and she took out time to talk to me about new health problems I'm experiencing . She's not only a Great Doctor, but a Great Person.
Dr. Cheng was fantastic. She has an easy going personality and seems very knowledgable overall. I had a great experience and look forward to making appointments with her in the future.
Wonderful! No hassle, polite, straight to the point, made sure everything was okay, and that everything was taken care of...
I found Dr. Cheng to be very thorough, professional and personable. She made direct eye contact while communicating with me and seemed quite unhurried, although she obviously had other patients besides me. Dr. Cheng asked, more than once, "Is there anything else you want to talk to me about while your here?" Dr Cheng also proved to have a great sense of humor, with a natural ability to put one at ease. I was seen earlier than my scheduled time, which was a pleasant surprise, as I had arrived early to fill out New Patient Information. The front desk personnel was friendly, quick and efficient. Julie, who attended to my height, weight and vitals performed her tasks with fluidity and precision. It appeared that she really loves her job. The only negative comment I would make is regarding the blatant rudeness of the young lady who discharged my visit and scheduled my next appointment. I found the exhibition of impatience extremely unwarranted, especially considering I was the only customer needing her services at that point in time. All in all, I would definitely recommend Dr. Cheng and her staff for your healthcare needs. I felt comfortable and well taken care of.
It was my first visit and when I finally got to meet her, she was very nice, but I felt she was rushed, didn't have time to really give me her attention.
She is very pleasant and a good listener. She lets you participate in decisions and asks for your opinion.
I love doctor Chang she's the best doctor in the area I recommend her to someone looking for a primary care doctor.
Love the Doctor however I arrived early and people who had appointments after me went in before me.
Unfortunately, the office and exam room were not very clean. The exam table was old and needs replacing. The doctor rushed through her exam and asked me the same question several times but seemed not to listen when I answered. She saw me 45 min after my scheduled appointment and then was very rushed. I did not feel cared about.
Dr Cheng is a pretty cool person. She seems genuinely concerned with her patients health, and she is quick to help people find affordable ways to go about their medical care.
She's awesome. Super attentive. Taking diligent notes to make sure she can follow up with you next time about issues you bring up. Really gave me the feeling she is there to help. I highly encourage checking out Christi. One of my favorite doctors.
first of all, waiting time is awful, came to the room said get undressed for physical exam, my movement at that time like slug so I had to move faster as I could then she came back close to 2 hrs,
I had an excellent appointment with Dr. Cheng's office's.
I am very pleased I found a doctor I feel comfortable with. This was my first visit with Dr. Christi Cheng and I was impressed by her concern for me and my medical problems Thank You Dr Cheng
This was my first visit to a Dr's office and many years. I found Dr. Cheng to be very helpful ,caring, and attentive. I will see her again next week for a follow up. Her staff was very nice as well.
Dr. Cheng is efficient and caring. I appreciate that her prescriptions are sent directly to pharmacy so I can pick them up immediately after my appointment. This website is very convenient as well for making appointments and getting information.
Dr. Christi is awesome! I'm fortunate to have her as my physician; she is thorough, caring, intelligent, and professional. She loves what she is doing.
The wait is reasonable due to I was a new patient. Overall everything was in my expectations.
I felt very lucky to get a same day appointment when I really needed it. The front office desk were very helpful and nice and Dr Cheng was caring and took the time to ask good questions.
Dr Christi Cheng is wonderful!
It is my first visit with my mom, she is concern but doing a great job for my mother. Will see how is it goes. Thank you
She is okay for obvious symptoms and fast fix. But if you want a doctor that will really listen to you, she's not for you. She is in her computer or cellphone all the time during your duration of visit. She is good for me because I don't like to be in the drs office at all. She is direct to the point. And done. But I dont recommend for complicated problems or issues.
My visit with Dr. Cheng was great. I made an appointment ahead of time for early in the day and did not have to wait long at all (no more than 5-10 minutes). The nurses were prompt, the doctor came in promptly after the nurse left. My interaction with Dr. Cheng was great. She was very down to earth and legitimately listened to my concerns and took the care to delve deeper into anything I wanted to get a thorough check up about. She was also conscious of my desire to avoid unnecessary tests. I will definitely be seeing Dr. Cheng again - I think I've found my primary physician.
Very helpful, knowledgable and kind. I drive from San Jose still just to see her. Never a wait time, staff gets back to phone calls and emails right away plus I have walked in without an apportionment and was able to be seen.
She was easy to talk to ,understood my situation and helped me out ,I would diffinitly recommend her
i think she was a fine doctor. im waiting for labs to come back and see her again, but the office seemed efficient. of course you wait a little between this and that if she is having you get multiple testing done. but alot of it is done in office. the staff was friendly. im a very hard medical patient. i have pretty bad white coat syndrome, but i was ok for the most part while there. I didnt feel rushed and i ask questions and she didnt seemed annoyed by it, I dont know how she is to diagnose yet as im still waiting on stuff but the experience wasnt a bad one and i was satisfied with the bedside manner of her and her staff.
I have been seeing her about a year. It has been great to find a doctor who listens and has good ideas about wellness.
Dr Cheng was awesome. She saw me late and was extremely nice and helpful. Definitely going back.
Improvement from the last time that I was with her. I really liked that she listened and she showed she was interested in what I was saying. It made me feel good.
She took the time to listen to me and helped me get clear about what my next steps are. I really appreciated the time she took.
She is a Great Doctor who cares about her patients.
I love her. She gets me and is not judgemental!
she seems preoccupied at every visit.
The visit was pleasant, she show concern
I liked how easy the online registration went. I did have to wait a while, but it went smoothly and I am happy overall with this experience.
My visits are always great.
She spoke to me in a very real way and seemed genuinely concerned and supportive..
V Good Doctor and she takes care of her patient
She was really good at hearing my consern.And gave me the time and attention I needed.Thank you.
I would not see this doctor again as a queer and transgender person. The paperwork excluded any possibility of significant relationships other than having a "husband" or a "wife." However, the care I received was quick and adequate. For straight folks, or people who don't mind feeling misread when receiving healthcare, I would recommend this place.
She is very cold and not welcoming at all. Also she doesn't listen to concerns
She was available same day so I booked an appointment on ZocDoc with her. Everything was simple and efficient. There seems to be a lab on site, the facility is well equipped. She was able to determine my issue right away with a test and sent me on my way with the prescription I needed. I was in and out in less than an hour.
Horrible bedside manner! Although the nursing staff is friendly, Dr. Cheng had me waiting in the exam room for an hour until I was seen by her. When she finally came she was short, unpersonable and seemed distracted and was inattentive. I was given antibiotics for an ear infection and after two weeks of taking the medicine with no real improvement I called Dr. Cheng's office to book a second appointment. Dr. Cheng called back to inform me she had prescribed the wrong antibiotics and would resend the correct prescription to my pharmacy. She literally laughed about it on the phone. Two weeks of realizing her mistake and no one from the office informed me. Incredibly unprofessional, as well as careless and potentially dangerous mistake. I would NOT recommend this doctor!
She was great and very considerate about how I was feeling and what the options were.
Very impressive with Dr Christi. Will definitely visit next time when the need arise
Dr. Cheng is a keeper! Don't look elsewhere for a Doctor. She is very caring and has all the connections to other Doctor's for your needs. Thanks!
I felt rushed. I had to ask questions instead of things being throughly explained. But since it's close to my house I will be returning when needed
It was a pleasure meeting Dr. Cheng, she was very pleasant. She was easy to talk to. I'm very please with her.
Dr. Cheng was attentive and kind. She really wants to know you and help you get to the bottom of any health problems you may have.
actually i like her!
Christi is the BEST. She was my Doctor here in Hercules, and I followed her Practice. She is and Excellent and Component Doctor.
I really Like her, even rhough she has an extremly busy practice se always seems to make sure all your questions are answered... Love her, i trust her with my children.
She listened and asked good questions. She seemed sympathetic to what I had to say. I was able to schedule appointments when I wanted them. She was more than helpful when my bag and prescriptions were stolen two days before I left on vacation.
My visit was good and Dr Christi was very professional and nice.
My appointment was 10:30AM and I showed up at 10:30AM. All the forms were pre-filled online. First, I was told to wait in the reception area for 20 minutes, then my name was called. I was put in a room to wait for Dr. Christi Cheng. I had waited for 30 minutes. During the wait time, nobody showed up to update me. Doctor's time is valuable and so do I. If this doctor is too busy, then do not book me; if you book me, i expect to be seen in a timely manner.
It was a very unprofessional experience. She was extremely rude & abrupt. I did not appreciate the time I wasted with her. Appointment was 2 weeks ago & I never heard back or received results.
Very thorough, professional, would recommend to family and friends.
Very professional cheerful and thorough
The appointment felt a bit rushed and she didn't respond when I mentioned some issues I'm having. She just continued to stare at her clipboard. Also, the nurse didn't make me feel very comfortable and was very quiet. It was a pretty awkward experience.
Coming to Dr. Cheng for years now. Knows what to say & do.
She was empathetic and sensitive to my needs.
Had a very fine experience - except for the wait. The doctor was very knowledgeable and proficient.
I would always recommend this physician who is very knowledgeable with great personal and business manner.
I LOVE MY DOCTOR. SHE IS A GREAT LISTENER AND AS A PERSON AS WELL. VERY PROFESSIONAL!!! BEST DOCTOR I EVER HAD...
It was good
I've been seeing Dr. Cheng for many years. She is knowledgeable, skilled, attentive and truly caring and compassionate (which is rare)!
I always enjoy seeing Christi, because she is not only a Great Doctor, but a Great person.
It was my first visit with her. I found her warm and with good listening skills. She reviewed my existing prescriptions, even looking them up online to check their properties.
She was a great listener and had great advice.
I was really disappointed that I waited 55 minutes for her to come in for 4 mins... if she was that busy I would have preferred another appt.. Im sure she was busy but so was I... she couldn't even help me with my issue and said your referral will be in the mail.... not a lot of help for someone who is aching.... disappointed for sure
Great! Informative! Always personable!
I found it quite odd that she asked me the same question twice: Are you exercising and watching what you eat? She also asked a small talk type of question twice, almost like she hadn't been there the first time the questions were asked. It gave me an uncomfortable feeling, as though she wasn't paying attention, didn't know what was going on, etc. I didn't have this experience or feeling the last time I visited the doctor.
She listened to my concerns and also evaluated them.
I wouldn't go to any other doctor. Her advice is understandable and realistic and she really seems to care. 6 out of 5.
I feel very comfortable and in good hands when Im with Christi Cheng, she is very informative, listens to you and is an all around great doctor.
She seemed rushed and uncaring during my first appointment. I will look for another doctor who cares about my needs.
Awesome, caring and understanding doctor!
Excellent; stays in relationship with patient's medical needs.
She is amazingly funny, smart personable and super easy to talk to. It felt more like I was chatting with an old friend, than my doctor, which is how it should be.
I found her very personable, respectful, and friendly. I came in for a general consultation, looking for a new doctor in the area I'm now living, and am very happy to have found her!
I look forward to seeing Dr. Cheng. It's always a pleasure!
She listens--not something all doctors do.
Like always it went great. She is the best.
It was a pleasant and very thorough.
She was nice but everything felt so rushed. I was trying to understand the cause of my illness but she didn't bother explaining. instead she just prescribe mediation she thinks will do the job but hardly tells me how this medication will help.
Overall a good visit. Dr. Cheng has a good bedside manner and friendly smile. Go see her!
Very thorough and understanding.
She's the GREATEST
I really like Dr. Cheng but wasn't told much about my illness. Kind of just passed along to another Dr. to get checked out. Was prescribed antibiotics and sent on my way.
she is professional in dealing with patients ,with loving care and listens attentively to details of her patients concerns.she gives the impression that she is a friend who truly cares
Dr. Cheng is very nice and professional. She listened to me and did not make me feel rushed. Any bloodwork ordered can be done right down the hall. This was a surprisingly pleasant doctor's visit and I will be going back.
She's very friendly.
I love Dr. Cheng! She listens to you and is compassionate. I refer all my loved ones to her because I trust she will take great care of them.
I love my doctor.
Got the information and treatment I needed. Staff had good service. Overall I'm happy with her.
I always appreciate my time with Dr. Cheng. She listens to me and most of the time I do not feel like the appointment is rushed.
I am very happy with Dr. Cheng.
Professional and nice. Waited about 30 mins between seeing the nurse and the doctor though.
Perfect! Fast and she knew what she was talking about!
Dr. Cheng was very kind and welcoming. Both she and her nurse made sure to ask a lot of questions to better understand what I came in for, and they both expressed genuine concern. I did not feel uncomfortable at all. The entire front staff was also kind and professional.
I had very good impression, they were very polite and gave me very good service
Got the help I needed; no nonsense. Made an appointment with a specialist unnecessary.
I am glad I found such a nice, proactive doctor.
She is very thorough. Enjoy her expertise. Easy to talk to. She is a great Doctor!!! I am glad & lucky to have found her.
2 appointments with Dr Cheng and so far it has been great! She listens very well and empathizes!! Super easy to get in with her, and the front office staff was very nice!
This was my first visit, and right away I felt comfortable with her. Loved the way she was all about the "lets get to know you" aspect before getting down to business. It put me at ease.
Dr.Cheng in my opinion,is awesome! Being a medical professional myself,I was very impressed with her bedside manner,and compassionate,caring interest in my health issues. I would have no problem recommending her to others in need of her expertise! Zocdoc is a great ap as well. Thank you!
Dr. Cheng is amazing. I instantly felt comfortable and I feel that she really cares.
I highly recommend Christi Cheng. She is very personable and takes time to answer any questions I may have.
Went well. She's always aware of what's going on with my health & coordinating with my other doctors. She's warm & caring.
Great and really appreciate her problem-solving with my asthma. I used the new inhaler once so far but really notice a positive difference. Still coughing but better than earlier today
First visit went pretty well. Let's see how things go
She was caring and fast! Had my iud removed very quickly with minimal pain
It was great, I was there for a check up & she had me in & out in no time!
Listens well to your concerns.
Very warm and professional. Enjoyed the time we had...she seemed to really want to know about me as her new patient. We scheduled the next visit right away, as well as the lab visit.
Awesome!.. I really Like her.
Overall I had a good long talk with Dr. Cheng.
Dr. Cheng is a really good and nice doctor. I felt comfortable to see her. And the staff in there are nice too. The office is clean. The wait time is not long. I would recommend Dr. Cheng to my families and friends.
Great experience with Dr. Cheng! She took the time to listen to my concerns and came up with a quick diagnosis and treatment plan. She's tech savy as well!
She's nice and knowledgeable.
Dr. Cheng is always great. She seemed a little distant during this appointment perhaps her Sat's are just busy.
Amazing! In only my first visit I can honestly say she met and exceeded all of my expectations. She is everything a doctor should be. I am a new patient and she addressed everything in my file, asked me about my health goals and tried to help me on my way with a very holistic approach. I did not expect a doctor to bother taking so much time and effort but she did and I was blown away. I can't say enough good things about her. Truly a beacon for how doctors should be interacting with their patients.
Have seen here for a few years now. Definitely a patient for life. She has taken care of all my family as well. Couldn't ask for better.
Dr. Cheng is a excellent doctor and I will recommend her always.
Dr Cheng was Friendly fast efficient made sure i didn't have any questions ordered my medicine and sent me on my way. :-)
Dr. Cheng is very professional, listened to all of my questions and provided excellent, comprehensive feedback. She is very tech-savvy and has a firm grasp on healthcare in the 21st century. Excellent bedside manner and very smart.
As usual, the waiting time was within 15 minutes. I have seen Dr. Cheng for more than 10 years. She always answer my questions and concerns clearly.
I'll be honest, Dr. Cheng is the first private doctor I have seen in many years. It was a bad first impression for a few reasons: -- I showed up early and technically waited in the lobby for ten minutes when they called me in. Though, I waited in the room for over 30 minutes when Dr. Cheng came in and offered no explanation nor apology. I was in pain from having a bad flu, and sitting on that table was not comfortable. -- Dr. Cheng. works from her Macbook air and she paid more attention to it than her patient. This was apparent when she asked me two of the same questions twice. I tried to break away from the silence by commenting on my illness, but I was met with silence. -- The whole check up didn't take more than 15 minutes. Considering I was a first-time visitor, I would think she would do more to make me want to become a recurrent patient, which I won't, unfortunately. I don't doubt Dr. Cheng is a good doctor, and she seems like a nice person. This simply is not the kind of interaction I am looking for with my doctor.
Dr. Cheng is wonderful.
Dr. Cheng is a very professional doctor. I was able to schedule an appointment quickly (less than a week of waiting via ZocDoc), get my physical, tetanus shot, PAP, and lab work done (all in the same day, which does not normally happen). I am happy and satisfied with my first visit to her office. She made me feel comfortable and enabled me to communicate with her (in case I'd have any further questions) via email, which is just great since I prefer that way of communication. Can thoroughly recommend.
She's very sharp, got to the root of the issue quickly and gave me some of the best advice I've received in a long time.
Very informative, especially since I was a new patient.
Dr Cheng is the best
Dr. Christi is a really great doctor. she is very friendly, understand our problems, listen very patiently, she even was always availble on her cell as and when i needed. Due to my job i had to keep change the country and states else i would always like to visit her as I trust her diagnosis. its very accurate and her treatment is the perfect. Thank you Doctor! With warm Regards, - Sweta
dr. cheng has been our family dr. since 2002. my husband and I are very happy about her attention and caring ways in dealing with our medical needs.we love her and have high regards for her professionalism and personalized service.
She is wonderful doctor . I would reckamen her to my friends.
Good Very professional..
Dr Cheng is fantastic
Dr. Cheng is awesome! I've been going to her for 10 years now. She is very smart and professional. She is naturally a quiet person, but she listens and loves it when you come in with your list of problems written down. She is very thorough and understanding. Doesn't mind going the extra mile. I have recommended her lots of times.
She's great ! Very professional . Very nice and very knowledgable . Emailed me back faster than kaiser . Put me at ease.
Excellent as usual. Very fast & efficient. Everything is as good as it gets!
It was great!! She really listened and was attentive. I got a lot more out of my visit than I expected to. I will definitely be back and I will recommend her to others.
She was very good
My appointment was in the late evening of autumn of 2013, but I'll not say more. The person at the front desk (short-haired woman) was kind once I arrived and as I was leaving. However, the nurse who took my vitals barely acknowledged me until she had me move onto, then away from, the scale and took my blood pressure. Dr. Cheng was no better. She clearly didn't want to be there at that point. She was rushed, didn't really ask anything. In fact, she came into the room and quickly blurted out, "HiwhatcanIdoforyou?" Well, thanks. I have to add that this was my very first appointment with her. She gave me prescriptions I asked for without probing too much into my history, didn't make eye contact with me until I waited too long to answer a question I actually didn't even hear, and she was just plain terrible. Oh well, I'll wait until my insurance runs out in 2014 and look elsewhere where someone actually gives a damn.
It was a first time visit...i would have to say that things went very well. She had a very nice personality...i felt very comfortable with her.
Friendly and efficient office overall. Great for basic healthcare needs.
She was great.
This was first day back from her vacation..so, wait time was long due to demands of patient issues...normally wait time is reasonable (10 to l5 minutes) before seeing Dr. Cheng.
She really cares about her patients. You should definitely make her your primary care doctor.
For me is war easy to talk to her and explaing My problem
she was nice friendly and easy to work with.
Dr. Cheng was a very efficient professional doctor. I was able to schedule an appointment quickly get my physical, pap and lab work done with no problems or long wait times. I truly appreciate everything she did for me on my appointment. Thank you Dr. Cheng :)
Great fast and to the point. Needed a physical for a job. She even gave me a discount on the services.
My daughter was seen at her college in San Jose because she was feeling terrible. The doctor there gave her a prescription for migraines, and when it didn't help, we went and picked up our daughter from San Jose and brought her to Dr Cheng. She accurately diagnosed her with an infection, prescribed antibiotics and some pain meds, and she felt better almost immediately. Dr Cheng has a terrific sense of judgment in addition to being very up-to-date, techno-savvy, and a lot of fun.
She was good overall. Made a lot of qualifying/clarification statements (what she said were recommendations and suggestions, not absolutes). Thought she was being thorough, but a little bit over the top at times. Also noticed that she talked *extremely* fast, and seemed to be rather rushed for time. Would prefer if she took a bit slower next time so I could absorb the info. better.
Been going to her for years, my experience has always been pleasant and beneficial. I prefer to use no other.
Dr Cheng was nice. Seemed rushed but she listened and did her job well.
Dr. Christi Cheng is GREAT! I definitely recommend her.
She's great and happy to help you with anything.
Dr.Cheng is a very geniune, caring doctor who takes the time to really listen to your concerns. She helps come up with a care plan that will realistically work. She is the best doctor ive had. Im so pleased with her
I think she is one of the best family doctor that i ever met. she is very helpful and kind.
She was listening to be I like that, I thought she took care of my prescriptions and when I went to pick them up today at Walgreens on E14 st and 159 st, they had not recived them.
I feel like she doesn't want me as a patient. I'm in and out really fast and she never asks about a follow up appointment???
wait time for appointments are longer than I'd like, time with Dr. Cheng could be longer and more personal, usually feel rushed out.
Dr. Cheng was thorough and thoughtful. She explained things to me in a non-threatening, easy-to-understand way. She answered all of my questions and made me feel very comfortable. Even though I could tell her office was busy, when she was just with me, she gave me her full attention and didn't make feel rushed.
Very disappointing. What's the purpose of scheduling an appointment if the doctor will not be on time? Dr. Cheng barely looked at my injury and did not check any of the area around it, the way every medical doctor that I have visited prior had. She did not read the comprehensive medical history that I provided, nor was she aware of the purpose of my visit. Instead, she changed the medication that I am on, because I was "not healing fast enough." It was only as the visit was concluding that she actually asked for a release to get any prior information about my injury from the hospital that I was released from. And that was AFTER she made her prescription. So her conclusions about my condition appear to be based on a cursory look at my injury, no examination of the area around it, and no prior information about the injury. She was not able to explain the side effects of the pills that she prescribed, or even a reason why she was switching my prescription. I seriously doubt I will return for another follow-up with her.
She listened , took me seriously , and adjusted the management of my medical care.
Answered all my questions in detail, gave me the referrals and follow-up I needed. Getting all the blood tests requested plus additional I hadn't thought of.
She was awesome as usual, she listens and is very personable and professional.
Dr Cheng is very friendly and has a gentle hand. Also, even though I was there in the afternoon on their busiest day of the week, the wait was not as long as I expected.
Always a quick diagnosis and treatment plan that works. Dr. Cheng is always concerned with my present and future well being. Always has recommendations and alternatives to choose from.
I really enjoy her as my doctor!
Dr. Cheng was great. Professional, warm and knowledgable. I was very happy with my first visit to her and her office. She made me feel comfortable and heard my concerns.
Dr Cheng is great
It was my first visit with Dr. Cheng. The personal on the front desk was very nice and I got a same day appointment. Dr. Cheng seemed very quiet and and let me do the talking and asked some questions. After she noted all down I realized how well organized she is. She was looking up the different medications I used before and sent all direct to Walgreens. Then she was very nice and friendly and explained me how she would like to proceed. If you look for someone very professional and proficient I can recommend Dr. Cheng
Always a great doctor who pays attention to me and my concerns. Would recommend her to all family and friends.
Dr Cheng is very understanding wonderful doctor
Satisfied, my concern with my health make me feel good with her advice!
Answered every question I had a concern for. Open late is also a good thing, My appt. was 545p. Convenient location, loads of parking.
Fabulous! Best Dr. visit I have had in "many" years. I look forward to seeing her again with my health needs.
Great as always, takes time to listen and answer all questions.
She's the best
The whole office was great. Dr. Cheng is very considerate, listens well, and cares about her patients.
She listen! It's wonderful just to have someone actually ask you what's going on rather than just ignore you and recommend things you don't need. And she doesn't judge you for mistakes. Instead, she looks at what she can do to make aure you're taken care of.
Finally a Dr. Who took the time to ask me questions and listen to my response. I am please to have met her and feel my needs will be met when returning after test results. I will recommend her to many!
Wow!!! actually I did not expect Dr Cheng is very caring and patient explaining everything that should be checked, you see I'm 74 years young and Dr Cheng really understood wahat we elderly needs. I'm very confident that I will live longer just for that, thanks Dr Christi.
It was excellent. I like the service. I would recommend to anyone.
Dr Cheng was informative and patient. She made sure all of my questions were answered before I left.
Dr. Cheng provides excellent care
She was very kind, efficient, and comforting. She also went out of her way to squeeze me into her schedule last minute, which was greatly appreciated. I was very satisfied with my experience with Dr. Cheng.
This was the worst appointment I've ever had. I went in for a very serious matter and the doctor was unprofessional and dissrespectful. I would never recommend her to any patient for any reason. I would avoid her at All Costs!
Attentive, speaks with integrity and hope for wellness. Effective communication that supported me to understand what my physical needs that relate to my general health.
Very nice, made me feel comfortable, addressed all my concerns
My visit with Dr. Cheng was great. She was sweet and seemed very knowledgeable. I will go to her again.
She was great and made me feel very comfortable.
I felt very rushed to leave. I was not explained properly what my treatment would be or follow up. It was about closing when I had my appointment so I can understand her wanting to go home, but they shouldn't make appointments that late if they don't want to be there.
It was wonderful dr. Cheng was very kind and friendly. Answered all my questions in a manner I understand and made me feel comfortable.
Dr. Cheng is incredibly nice, very patient, and completely sympathetic to all questions and concerns -- she even gave me her personal email address for any followup issues I might have. In short: she's fabulous. :-)
Excellent. She is now my primary care physician and I am quite pleased. Building is a bit hard to find, though.
Very helpful I would recommend her to my family and friends she use to be my mothers doc before and I am bringing my mommy back to see Dr. Cheng Thank you Nina
She was very quick but thorough and attentive to detail. The convenience of the Saturday appointments was great!
She is very professional and kind.
Very nice, and she really took her time with me and she has a fantastic sense of humor!
I really appreciated Dr. Cheng's proactiveness in using ZocDoc and interacting with me over email after I made my appointment and sending me paperwork prior to my visit so that we could get right to addressing my questions and issues during the visit. She is also really nice and personable so I felt like I connected with her well and felt comfortable in my first visit. It's also really convenient that there is a lab here (not operating on Saturdays, but LabCorp is just next door which IS open on Saturdays). I highly recommend Dr. Cheng and will definitely be returning here for my primary care needs.