“Good, friendly staff. Good communication. Professional. Now just waiting to see what the bill is like.”
Steven C.
Excellent wait time
92% of patients waited less than 30 minutes
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Available appointments
Sinus and Snoring MD/ENT Family Clinic
2340 S Highland Ave, Ste 120, Lombard, IL 60148
Tomorrow, Apr 3 – Thu, Apr 16
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What patients are saying
Overall rating
4.54
Average wait time
4.65
Bedside manner
4.62
“Good, friendly staff. Good communication. Professional. Now just waiting to see what the bill is like.”
Steven C.Less than 3 months ago
“Over all great experience.. doctor plein listen to us very patentienly and e,plain the symptoms and shared the receommdations.”
Nisitha K.February 17, 2026
About Dr. Colleen Plein
*We do not have the specialized equipment to treat general ENT problems related to the ears, such as tinnitus, vertigo, dizziness, or provide hearing tests. Furthermore, we do not treat salivary glands or tumors.*
All appointments scheduled through Zocdoc will receive a confirmation phone call from our practice. Your appointment is not confirmed until you have spoken to a representative from our team calling from our office.
Dr. Colleen Plein specializes in the management of nasal and sinus problems often related to snoring, breathing, and sleep apnea. She performs office-based procedures including nasal and sinus surgeries, minimally invasive balloon sinuplasty, septoplasty, inferior turbinate reduction, and nasal valve repair. Dr. Plein also works in the diagnosis and treatment of environmental allergies, including allergy drops (no-shot) therapy. Since Sinus and Snoring MD providers subspecialize in sinus, nasal, snoring, and breathing problems, she does not treat general ENT issues such as problems with ears, tinnitus, salivary glands, or tumors. The practice does not treat children under the age of 13.
Dr. Plein earned her Doctor of Medicine from the University of Chicago. She works out of all four Sinus and Snoring MD offices located in Kenosha and Oak Creek, Wisconsin, and Lombard and Mount Prospect, Illinois.
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Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
American Board of Otolaryngology - Head and Neck Surgery
Education and training
Medical School - University of Chicago, Doctor of Medicine
Languages spoken
English
Provider's gender
Female
NPI number
1114248028
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.65
Bedside manner
4.62
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
337 reviews
Most relevant
Good, friendly staff. Good communication. Professional. Now just waiting to see what the bill is like.
Less than 3 months agoSteven C.Verified patient
They seemed more honest and pragmatic than the other place I went to. I appreciated that.
November 29, 2025Anthony L.Verified patient
Listened well to my concerns and explained the cause of my problem and the treatment well.
October 6, 2025Initials hidden
I highly recommend this provider because her PA was excellent,so together it made for a very good experience
More than 1 year agoInitials hidden
Dr Plein was astute and thorough in evaluating my confusing symptoms and quickly suggesting possible causes.
March 14, 2024Moira S.Verified patient
I was seen for a medical issue and it was handled very well.
Less than 6 months agoInitials hidden
It was great. Answered all questions and left feeling good about my situation.
July 31, 2025Gerard G.Verified patient
Great place, everyone was friendly, and the doc. was very detailed in explaining everything about my condition.
June 15, 2023Antonio N.Verified patient
I was there for severe nosebleed and appreciated Dr Plein and her staff’s efficiency, knowledgeability and concern.
April 14, 2022Mary Agnes M.Verified patient
No care for what I’m going through. No concern passed on to different Dr.
June 6, 2025Quintin H.Verified patient
Everyone was very professional and knowledgeable. Very friendly staff and I felt comfortable with my visit…
January 4, 2023Graziano L.Verified patient
They listened to my concerns.
Provided the right treatment.
October 29, 2025Kerry J.Verified patient
Clean, professional, and compassionate care. And they had a self-serve keurig station!!!
September 17, 2024Estera V.Verified patient
Doctor was set on what she thought it was I didn't think she took any of what I said into account
December 4, 2023Jennifer S.Verified patient
What stood out was that it felt like a new office.
December 19, 2025Dean T.Verified patient
Very friendly team! No wait time! Very professional!
October 29, 2025Kalina B.Verified patient
My experience on this visit was excellent, all the staff were very professional and friendly.
May 24, 2023Evelyn A.Verified patient
Very thorough exam, she explained everything in detail. I would definitely recommend!
More than 1 year agoInitials hidden
Very helpful, friendly, informative and knowledgeable.
March 20, 2025Robert M.Verified patient
Staff was very helpful and no doctor also listened all my issues with patience.
March 9, 2023Aruna B.Verified patient
Clear, concise answers and a path forward, which was what I needed.
May 7, 2024Laura J.Verified patient
Professional and for nice people with a good answer for all me questions
October 27, 2023Scott T.Verified patient
Sh is a knowlegable. Frandly Doctor. Shi gaves me a big help
August 27, 2024Andrew H.Verified patient
The doctor was very clear about next steps and staff was friendly.
More than 1 year agoInitials hidden
Thought the whole experience was wonderful. Entire staff terrific.
December 5, 2023Sara S.Verified patient
Thorough, professional, friendly! Definitely would recommend this staff!
March 30, 2023Michael C.Verified patient
the staff was very nice as well as the provider. she was great.
June 15, 2023Anthony M.Verified patient
Great place to get all of your options discussed for Sinus issues.
May 12, 2022Todd W.Verified patient
Amazingly friendly and clear communication - such great people!
March 15, 2023Tim C.Verified patient
Was my 1st visit and a remedy was prescribed for me.
January 2, 2024Lloyd L.Verified patient
Thank you!
March 24, 2026Attila L.Verified patient
Over all great experience.. doctor plein listen to us very patentienly and e,plain the symptoms and shared the receommdations.
February 17, 2026Nisitha K.Verified patient
Dr. Plein has an amazing staff that put me at ease immediately,, the office was spotless, the staff friendly and the doctor was amazing...she answered questions, made suggestions and was totally reassuring. I will call her if I need any more ear, nose, throat problems...so glad I found her.
Less than 3 months agoMary S.Verified patient
Very friendly staff
December 31, 2025Govind M.Verified patient
Great by all…….
December 23, 2025roy K.Verified patient
It was my first visit. I was a little nervous because I did a search for an ENT on Zocdoc. Anyway, it turned out great. She listened to my concerns. After an exam, she gave me a script & I was on my way. Will return if I need to be seen again.
December 19, 2025Janie B.Verified patient
Have had a whole lot of medical issues lately. Came to an ENT per my primary's recommendation. Was a rushed appointment and I was told basically everything was fine. I've had a sinus infection for about 6 months straight now. All i was given was a nasal spray. My Primary is sending me for a second opinion (more money out of my pocket lol) because we believe the tissue in my nose is damaged/deteriorating.
Please listen to your patients, we do know our bodies best.
The staff overall was friendly and the office was clean. Little to no wait time. However paid a copay to be not really listened to and sent away with a basic over the counter solution I could've bought myself.
November 19, 2025Abigail Z.Verified patient
The entire staff was professional and understanding of my needs, even though I was a bit overbearing and demanding. As soon as I walked in they had me overlook the printout of the information I filled out online and was called in right away for my exam. My apologies to Dr Plein for my rudeness while she stayed professional the whole time. I would highly recommend them.
October 30, 2025Jerome P.Verified patient
Very nice place. They were great.
October 8, 2025Steve J.Verified patient
Great.
Less than 6 months agoInitials hidden
I felt this was a satisfactory experience with Dr. Plein. Sure, I came in with my issue self-researched and known, and the course of action was rather straightforward. It was clear that it was distressing to me and had been for some time, so after commuting an hour to see Dr. Plein, the approach did come off as a little too rushed and insensitive, especially when my only immediate remedy and relief was to try a medication that may/may not work. Dr. Plein has no control over this, of course. I simply would have appreciated more value as a person or an extra element of time and communication that gave me symptom management techniques, etc. The office was clean, friendly, timely, proactive, etc. Everything was smooth on the whole, and the medication (or natural circumstance/coincidence) seems to have a positive impact.
September 21, 2025Kim D.Verified patient
I could immediately tell that she didn’t want to spend much time and energy on my case. She provided me with a very vague/ambiguous root cause for my medical condition. I came out with no clear understanding of what to do.
She might be good on other cases but didn’t work for me. Based on my personal experience, I don’t recommend it. It might be a waste of money.
September 9, 2025Initials hidden
I told Colleen about an issue I've been having for years, she looked in my ears for 2 seconds, and then shooed me out the door saying it looks fine. No help. I had assumed there would at least be tests or something.
Less than 1 year agoInitials hidden
I was very impressed with Dr. Plein and Mario, the P.A.
It just seems to me that since I took the time and trouble to fill out all of the paperwork online, well in advance of my appointment. the staff would have printed that out before my arrival. Instead, they handed me the clipboard loaded with pages of questions and asked me to fill it out again. This procedure is counterproductive to all involved.
Other than that, I would definitely refer my friends and family to Dr. Plein. In fact, I already have.
Less than 1 year agoInitials hidden
Mario the PA saw me first and scoped my nose and showed me the computer screen including my deviated septum. Very knowledgeable. He told me the likely course of treatment. Then the dr came in and discussed my sinusitis , etc. Thorough, courteous knowledgeable
August 12, 2025LAURA M.Verified patient
Great office, staff and visitor altogether.
June 17, 2025lenard A.Verified patient
Dismissive, bored, uninterested, patronizing doctor, didn't listen to anything I said before basically sending me out less than 3 minutes after I walked in with a "well there's no problems here!" Didn't take anything I said seriously or really even listen to me at all, this was a terrible experience. Complete waste of my time and money. I have had constant issues with snoring, a deviated septum, allergies, chronic tinnitus, etc for many years. If I had felt like the doctor literally cared any amount this would have been a different experience but I've rarely felt so dissatisfied with a medical experience. A good place to start would be actually listening to your patients and taking their problems seriously or pointing them to someone who can help (or at least listen). Even if there's "nothing that can be done" at least make it seem like you're acknowledging that someone is coming to you with a problem that matters to them rather than dying to get off for the day.
Less than 1 year agoInitials hidden
I really appreciated how kind the entire office staff was. Even the nurse was so kind and caring. She really listened to everything I had to say. As for the doctor, it was unfortunately opposite. She came in with her diagnosis right away which was fine but, she still could have took the time to hear how I was feeling and what I was experiencing. Luckily I was vocal and persistent on letting her know how I felt and my questions. She was very dismissive. She made it seem like everything was so obvious and I would have appreciated she actually took the time to explain rather than just hand me a bunch of papers.
More than 1 year agoInitials hidden
Dr Plein was very helpful for the illness I needed help for. She was knowledgeable of my condition and I feel hopeful my recovery is coming soon.
January 28, 2025Marguerite M.Verified patient
It was very friendly and professional
January 22, 2025Nelly Z.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Colleen Plein?
Generally, Dr. Colleen Plein has appointments available on Zocdoc within 1 week. You can see Dr. Plein's earliest availability on Zocdoc and make an appointment online.
Dr. Colleen Plein has 4 office locations, including in Kenosha, Oak Creek, Mt Prospect, and Lombard, view full addresses on Dr. Plein's profile.
Which board certifications does Dr. Colleen Plein have?
Dr. Colleen Plein is certified by American Board of Otolaryngology - Head and Neck Surgery.
What are common reasons for patients to see Dr. Colleen Plein?
Dr. Colleen Plein frequently sees patients for Allergy Consultation, Allergy Testing, ENT Consultation, ENT Emergency Visit, and Sleep Problems. You can see other visit reasons for Dr. Colleen Plein on their profile.
How do patients rate Dr. Colleen Plein in reviews?
337 patients have reviewed Dr. Colleen Plein. The overall rating for this doctor is 4.54/5. They have a 4.62/5 rating for bedside manner and a 4.65/5 rating for wait time. You can read individual reviews and ratings on their profile.