What patients are saying
Overall rating
4.92
Average wait time
4.92
Bedside manner
4.91
“Crystal was amazing. She made me feel heard. She listened to everything that I said, asked questions to help guide the conversation forward, and broke down our solutions. She really weighed pros and cons of my choices and made me feel like I was speaking to a friend instead. I feel very hopeful for my future with her in my corner. I highly recommend her - especially if you’ve seen other psychiatrists with negative attitudes or results. She’s a one-of-a-kind! ”
Jessica D.December 30, 2025Video visit
“Crystal was very understanding and took time to understand my needs and concerns. She was very easy to talk with and compassionate towards helping me find the correct way to help me further. Highly recommended. ”
Patrick H.November 20, 2025Video visit
About Crystal Elizabeth Usrey
Focus areas
Anxiety Disorder
Obsessive Compulsive Disorder (OCD)
Psychiatry Consultation
Depression
Prescription / Refill
Medication Management
Psychiatric Medication Management
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Crystal Elizabeth Usrey
Crystal is a psychiatric mental health board-certified nurse practitioner. She attended The University of Alabama at Birmingham to complete her graduate degree. She worked as a registered nurse in the Neurosciences Intensive Care Unit at the University of Birmingham Hospital before becoming a nurse practitioner. With a commitment to patient-centered care, Crystal leverages her training and educational background to achieve optimal outcomes for her patients.
Crystal develops a treatment plan for each patient using evidence-based research. She works with a multidisciplinary team, putting the mental health and wellbeing of each patient first. She is committed to fostering a therapeutic environment that promotes trust, open communication, and collaboration between patients and their healthcare team.
In addition to a physical assessment, a comprehensive mental health evaluation is also performed during the initial visit. A treatment plan is then developed based on the patient's short- and long-term objectives. Every strategy is tailored to the individual patient and may involve lifestyle modifications, medication management, and addressing physical health concerns.
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More information on payments and coverage
I also accept Quest in MD
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- University of Alabama, Birmingham, Master's in Nursing
NPI number
1508620006
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.92
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
217 reviews
Most relevant
Crystal is amazing and listens and makes me feel seen and helps me so much. Cannot recommend enough !
Less than 6 months agoInitials hiddenVideo visit
Crystals was great. Took extra time to dive into my past prescriptions and history to make the best decision for medication.
August 7, 2024Jacob G.Verified patientVideo visit
Crystal Usrey's holistic approach is refreshing. Her support addresses mind, body, and spirit with care and understanding.
More than 1 year agoWL
Crystal Usrey's compassionate care is a beacon of light. Her support has empowered me to overcome obstacles and thrive.
More than 1 year agoEF
Choosing Crystal Usrey was a turning point. Her genuine care and personalized approach have made a world of difference.
More than 1 year agoMB
Crystal was very kind and efficient. She took the time to listen and allowed space for me to ask questions.
More than 1 year agoInitials hiddenVideo visit
Grateful for Crystal Usrey's compassionate guidance. Her insights have provided clarity and comfort on my journey.
More than 1 year agoJH
Very good listener. Clear and concise with her recommendations.
December 23, 2025Michael I.Verified patientVideo visit
She was very sweet and solution oriented without pushing medicine onto me. I felt understood and seen
June 3, 2024Oriana S.Verified patientVideo visit
Professional and very kind. Pleasant consultation experience. Looking forward to working with her.
July 4, 2024Heather R.Verified patientVideo visit
Like night and day from my old provider. She is so sweet and seems to genuinely care.
February 26, 2025Initials hiddenVideo visit
A great experience. Very thorough and validating and I felt assured I was receiving good care.
June 26, 2024Karissa B.Verified patientVideo visit
Excellent service and care! Very knowledgeable and easily answered all of my questions!
October 1, 2024Joshua C.Verified patientVideo visit
Great listener and very helpful.Very easy to communicate with !
September 2, 2025Initials hiddenVideo visit
So helpful and a great listener. The appointment was quick and easy.
June 5, 2025Reece G.Verified patientVideo visit
The practitioner was great: poised, authentic, informed, and compassionate!
More than 1 year agoInitials hiddenSource: Partner
NP Crystal was great! She was very polite and listened to all my concerns
July 24, 2024Emily D.Verified patientVideo visit
Wonderful provider! Am very happy to be her patient. Highly recommend her.
June 19, 2024Katherine K.Verified patientVideo visit
She was really, really helped with me anxiety, gave me good advice
August 1, 2024Jacob G.Verified patientVideo visit
Crystal is amazing and would recommend her to everyone!
More than 1 year agoInitials hiddenSource: Partner
Very easy to talk to and friendly! She is very helpful
July 4, 2024Emily M.Verified patientVideo visit
Funny, nice, and knowledgeable!! Highly recommend.
May 16, 2024Maya F.Verified patientVideo visit
Crystal was amazing. She made me feel heard. She listened to everything that I said, asked questions to help guide the conversation forward, and broke down our solutions. She really weighed pros and cons of my choices and made me feel like I was speaking to a friend instead. I feel very hopeful for my future with her in my corner. I highly recommend her - especially if you’ve seen other psychiatrists with negative attitudes or results. She’s a one-of-a-kind!
December 30, 2025Jessica D.Verified patientVideo visit
Crystal was very understanding and took time to understand my needs and concerns. She was very easy to talk with and compassionate towards helping me find the correct way to help me further. Highly recommended.
November 20, 2025Patrick H.Verified patientVideo visit
The office was very friendly and gave consistent updates regarding my appointment time. Crystal was amazing! Very professional, attentive, and a great listener. She made me feel seen and encouraged positive thoughts when I have episodes.
September 19, 2025Kaitlyn J.Verified patientVideo visit
Crystal was very attentive and welcoming. I truly enjoyed speaking with her, as she was both interested and engaging while helping me explore the causes of my concerns. We discussed everything I was experiencing, and she thoughtfully created a plan for me. Overall, I had a wonderful appointment and I’m looking forward to seeing how treatment progresses.
September 16, 2025Mikayla M.Verified patientVideo visit
She has such a down to earth and positive demeanor that immediately put me at ease. I was genuinely impressed with how attentive and thoughtful she was throughout our conversation. It’s clear she brings both expertise and compassion. Highly recommend
July 3, 2025Daniel R.Verified patientVideo visit
Crystal has demonstrated exceptional professionalism and support. She attentively listened to my concerns and thoughtfully addressed them by recommending medication based on her expertise and knowledge.
June 16, 2025Josh T.Verified patientVideo visit
Crystal is a great listener and very supportive. Very kind and great energy. I felt great after first appointment knowing that there is hope and that there are many different options I can try.
April 2, 2025Julianne M.Verified patientVideo visit
Probably one of my best medical appointments
More than 1 year agoInitials hiddenVideo visit
Went very well, would recommend.
December 3, 2024Hannah N.Verified patientVideo visit
I was extremely anxious about making an appointment in general, but once it started, I felt so comfortable. She's very good at what she does- knowledgeable and a clear communicator. I really appreciate that she listened to my reservations, problems and ideas, while responding with constructive feedback and suggestions. Excited to continue seeing her. Thank you!
December 2, 2024Dixie Y.Verified patientVideo visit
Crystal is great! Highly recommend
October 10, 2024Mollie F.Verified patientVideo visit
My provider is amazing.
More than 1 year agoInitials hiddenSource: Partner
Clear answers to questions and information, professional and personal, and not pressuring at all to take any specific direction.
More than 1 year agoInitials hiddenSource: Partner
Crystal is the best
More than 1 year agoInitials hiddenSource: Partner
My NP is awesome.
More than 1 year agoInitials hiddenSource: Partner
Super great. Crystals amazing
More than 1 year agoInitials hiddenSource: Partner
It was my first time and I felt welcomed
More than 1 year agoInitials hiddenSource: Partner
Crystal is fantastic!
More than 1 year agoInitials hiddenSource: Partner
Crystal was wonderful and so helpful!
More than 1 year agoInitials hiddenSource: Partner
My provider is great!
More than 1 year agoInitials hiddenSource: Partner
It was super easy, a lot of the time that I have tried to schedule an appointment with other providers from different companies, it takes a while to be seen, but I was able to get an appointment within the same week.
More than 1 year agoInitials hiddenVideo visit
Great
More than 1 year agoInitials hiddenVideo visit
Come to help with adhd, refused to help and wanted
To give me antipsychotics and antidepressants which I do not like becuase they make me unable to function. She said she will only treat my adhd when my mood is good. I have adhd my mood won’t be good until it is treated?!
August 22, 2024Initials hiddenVideo visit
I was very pleased with my experience with Crystal. She was professional and kind and asked many questions to help find a solution. I look forward to continuing to work with her.
August 13, 2024Alyssa P.Verified patientVideo visit
Great for first appointment
July 16, 2024Sallie H.Verified patientVideo visit
Crystal Usrey's genuine care and expertise make her a valued partner in mental health care. Her support has been invaluable in my path towards healing.
More than 1 year agoRP
Crystal Usrey's genuine empathy creates a nurturing environment for healing. Her support has been instrumental in my journey to wellness.
More than 1 year agoMM
Crystal Usrey's dedication to her patients is commendable. Her support goes above and beyond, fostering growth and resilience.
More than 1 year agoEG
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How soon can I make an appointment with Crystal Elizabeth Usrey?
Generally, Crystal Elizabeth Usrey has appointments available on Zocdoc within 1 week. You can see Crystal Elizabeth Usrey's earliest availability on Zocdoc and make an appointment online.
Is Crystal Elizabeth Usrey accepting new patients?
Crystal Elizabeth Usrey generally accepts new patients on Zocdoc. You can see Crystal Elizabeth Usrey's earliest availability on Zocdoc and schedule an appointment online.
Does Crystal Elizabeth Usrey accept my insurance?
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Can I make an appointment with Crystal Elizabeth Usrey online?
Yes, you can make an appointment online with Crystal Elizabeth Usrey using Zocdoc. It’s simple, secure, and free.
What practice does Crystal Elizabeth Usrey work with?
Crystal Elizabeth Usrey works with BlueSky Telepsych.
Which board certifications does Crystal Elizabeth Usrey have?
Crystal Elizabeth Usrey is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Crystal Elizabeth Usrey?
Crystal Elizabeth Usrey frequently sees patients for Anxiety, Depression, New Patient Visit, Prescription / Refill, and Psychiatry Consultation. You can see other visit reasons for Crystal Elizabeth Usrey on their profile.
What languages does Crystal Elizabeth Usrey speak?
Crystal Elizabeth Usrey speaks English.
How do patients rate Crystal Elizabeth Usrey in reviews?
217 patients have reviewed Crystal Elizabeth Usrey. The overall rating for this doctor is 4.92/5. They have a 4.91/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.
Zocdoc›Adult Psychiatric & Mental Health Nurse Practitioners›Crystal Elizabeth Usrey, NP, PMHNP, PMHNP-BC