What patients are saying
Overall rating
4.92
Average wait time
4.84
Bedside manner
5.00
“It went wonderful! I felt welcome and safe basically from the moment she started talking just from her demeanor. She had tactical and focused questions, very good at staying on topic while still remaining lighthearted and supportive. I was excited to meet again after finishing the first meeting, which is a good sign!”
Nicholas H.February 18, 2026Video visit
“Crystal is the first psychiatrist who has taken time to talk with me. She is very sympathetic. After being off medications for months due to my last psychiatrist being extremely dismissive, I was scared to book this appointment. But I’m so glad I did. She makes me feel comfortable and hear, and genuinely wants to help you getting back to feeling your best.”
Kaitlyn L.December 15, 2025Video visit
About Crystal Higbe
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Identity
Gender
FemaleLanguages spoken
English
Getting to know Crystal Higbe
Crystal W. Higbe, PMHNP-BC, is a board-certified Psychiatric Mental Health Nurse Practitioner focused on delivering compassionate, patient-centered care. She aims to promote happiness, stability, and confidence in each individual by taking a holistic approach to treatment. Crystal tailors care based on each patient’s unique background and needs, prioritizing strong therapeutic relationships and clear communication. Her goal is to help patients achieve their healthiest, most fulfilled lives.
Crystal earned her nursing degree from Central Carolina Technical College and spent 12 years as a registered nurse, mainly working with newborns and postpartum mothers. She later earned a Master of Science in Nursing, specializing as a Psychiatric Mental Health Nurse Practitioner at Eastern Kentucky University. Her expertise in women’s mental health, particularly related to mood, ADHD, and anxiety disorders, stems from her extensive background in women’s health. She has additional training in maternal mental health through Postpartum Support International.
With over 20 years of experience, Crystal specializes in reproductive psychiatry, addressing mental health challenges during pregnancy, postpartum, and beyond. She treats adults aged 18-64 with a range of psychiatric conditions, including ADHD, depression, anxiety, postpartum depression, OCD, and bipolar disorder. Crystal works closely with patients to create personalized treatment plans that incorporate both medication and non-medication options, combining medication management with brief supportive therapy to help patients manage their symptoms and enhance their quality of life.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Medicare
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Office location
Crystal Higbe, PMHNP-BC, MSN also offers online video visits for patients
Education and background
Practice names
Education and training
- Eastern Kentucky University, Master's in Adult Mental Health Nursing
NPI number
1811623184
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.84
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
72 reviews
Most relevant
Crystal was great. Excellent listener. Very good personality. I would highly recommend.
December 10, 2025Melissa W.Verified patientVideo visit
Crystal Higbe, PMHNP-BC was very kind and attentive. I feel seen, heard and am confident that my needs will be met.
February 25, 2025Heather F.Verified patientVideo visit
Would HIGHLY recommend - I felt listened to and heard. Incredibly easy to open up to.
January 22, 2026Kyle E.Verified patientVideo visit
I’m feeling optimistic that we can achieve my goal of proper medication that will help with my depression and anxiety.
November 4, 2024Tami S.Verified patient
A lovely lady! She listened and understood, genuinely would recommend her!
December 13, 2025Makenzie H.Verified patientVideo visit
Love Crystal! I felt listened to and we are working together to find what will work the best
March 4, 2025Mary M.Verified patientVideo visit
She is very understanding and provided excellent service. It’s nice to have some one listen.
More than 1 year agoTS
My visit went well. Very professional and understands her patients need.. Highly Recommend
More than 1 year agoRT
great experience
March 23, 2026ASHLEY J.Verified patientVideo visit
It went wonderful! I felt welcome and safe basically from the moment she started talking just from her demeanor. She had tactical and focused questions, very good at staying on topic while still remaining lighthearted and supportive. I was excited to meet again after finishing the first meeting, which is a good sign!
February 18, 2026Nicholas H.Verified patientVideo visit
Crystal is the first psychiatrist who has taken time to talk with me. She is very sympathetic. After being off medications for months due to my last psychiatrist being extremely dismissive, I was scared to book this appointment. But I’m so glad I did. She makes me feel comfortable and hear, and genuinely wants to help you getting back to feeling your best.
December 15, 2025Kaitlyn L.Verified patientVideo visit
I’m only one appointment in with Crystal and I am very happy with my decision to meet with her. She has a warm, friendly presence that made me feel comfortable to speak on the things I needed to say. She was very helpful and asked good questions. She was promptly on time to our video visit.
December 9, 2025Kayla G.Verified patientVideo visit
Quick and easy
November 22, 2025Darcera P.Verified patientVideo visit
I cannot recommend this Dr. office enough.
November 11, 2025Initials hiddenVideo visit
Crystal has been amazing. She helped with diagnosis, treatment and counseling.
Shes friendsy and easy to speak with which encourages me to open up and share my story.
Less than 6 months agoAC
Seeing Miss Higbe was one of if not the best medical experiences i’ve ever had in my life. She was exceedingly kind, empathetic, understanding, caring and knowledgable. She was everything I look for in a medical provider and more. She will DEFINITELY be my main provider from now on!
September 12, 2025Deacon P.Verified patientVideo visit
I liked her instantly. I noticed the shift in the way I sat to be more engaged. The time flew by fast for It being the first visit. I have questioned whether I do have disorders myself, but nobody had said anything to me before. I actually slept really well last night. She made me feel seen, heard, and like she wanted to help me. Excited to see where this journey takes me!
September 5, 2025Nicolle S.Verified patientVideo visit
My practitioner was so kind and understanding. She made me feel seen and heard. I felt as though I have been seeing her for years.
August 8, 2025Chloe H.Verified patientVideo visit
I had a great first session with Crystal. She was so helpful and very supportive throughout our time together. She made a really big effort to figure out a game plan to help my severe anxiety and I’m looking forward to feeling my best. She a great listener and has a lot of knowledgeable information. I highly recommend her for any anxiety needs.??
July 25, 2025Sierra K.Verified patientVideo visit
They gave me hope for the first time in a long time. This provider is very knowledgeable on recent advancements in psychiatric medications. As somebody who has been on meds for 16+ years, I’m used to being more informed than some providers I’ve seen in the past (sadly.) However, today I was the one learning about new options available to me for the first time in years. Looking forward to exploring the options available to me!
July 15, 2025Carolyn J.Verified patientVideo visit
everything went well and therapist was great
Less than 1 year agoInitials hiddenVideo visit
I was really apprehensive about starting therapy. Trusting new people doesn’t come easily to me, and I wasn’t sure anyone could help me open up. But Crystal was warm, kind, and made me feel at ease right from the start. I genuinely trust that she can help me reach the goals I’ve set for my mental health.
Less than 1 year agoInitials hiddenVideo visit
I love my provider! She's very attentive and helpful. She always answers any questions I might have an gives me great life advice.
Less than 1 year agoST
I was apprehensive looking into a new provider for psychiatric concerns, because I’ve had the same experiences in the past where it feels quick, distant and even cold. Crystal really flipped that perspective around for me. In the past, I usually try to cut to the chase since it felt rushed, but she really seemed thorough, genuine, and kind which really goes such a long way. I’ve never felt so refreshed and satisfied with a psychiatry visit before until now. I’m very happy to continue to work with Crystal!
May 17, 2025Monica H.Verified patientVideo visit
I felt very heard and supported. And everyone is very great at communicating and staying on top of making sure your appointments are set and scheduled.
March 7, 2025Skyler (Mercadies) M.Verified patientVideo visit
I had a wonderful first appointment with Crystal Higbe. She was warm and supportive and asked all the right questions. She understood my issues and had a game plan for my care. I look forward to my continued care with Crystal!
More than 1 year agoInitials hiddenVideo visit
Crystal is so helpful, validating, and personable. She was so easy to talk to and really helped me feel comfortable talking about what as going on. Highly recommend!
More than 1 year agoHS
Crystal is wonderful. I felt at ease with her right away during my first visit, and she has always been so kind and caring throughout the 2 years I have been seeing her. She listens well, encourages and roots for me, and demonstrates that she genuinely cares about her patients. She is always prompt to respond to messages and to fill prescriptions/refills when needed, and is flexible in her treatment approach. Talking with Crystal feels like sitting down with a good friend who genuinely cares about my wellbeing. I am so appreciative of her kindness and counsel and would highly recommend her to others.
More than 1 year agoMH
Dr Higbe has seen myself, and now all 3 of my children. I trust her to make the right decisions with my kids best interests at heart. She does not push one thing or another and is always opinion to my opinion in mine, and their care. I can not recommend her enough! For the sanity of my children and myself, we are extremely grateful to have found such a caring and compassionate Dr!
More than 1 year agoLB
Mrs. Higbe is extremely personable and trustworthy. It is evident that she wants the absolute best for her patients, which is shown at each visit I have had with her.
More than 1 year agoRC
I adore Dr. Higbe, she is everything I need in a doctor! I highly recommend her for your needs. I always get a response within a couple of hours, at the very longest by EOB. She is friendly and compassionate and knowledgable. You will not be sorry you chose her.
More than 1 year agoCR
I had to find a provider last minute, and during a hectic time for finding my medication. Dr. Higbe took me on as a patient and worked with me to get me in and seen as soon as possible. She is amazing, I cannot say enough about how helpful and kind she is. If it's up to me I will have her as my provider forever!
More than 1 year agoCR
I started seeing Crystal in one of the worst times of my life. She squeezed me in as a new patient, sat with me while I cried, and gave me hope and a plan. I never thought I would be doing as well as I am now. I give almost all credit to Crystal for getting me to where I am and even though I am doing significantly better, she is still here to check in on me, have follow up appointments and even just a message of encouragement here and there. I highly recommend her to anyone that is struggling with their mental health. She does not give up!!
More than 1 year agoCB
I can't say enough good things about Crystal. She pulled me out of a hole I was struggling in for a long time. Her advice, suggestions and guidance have meant the world to me. She got me on medicine that has been life changing! I've been with her for a couple years now and I am so thankful I found her!
More than 1 year agoHT
Very kind and listened very well, great service!!
More than 1 year agoCC
Our visit with Mrs. Avins was wonderful. She listened to my concerns and met with my son individually. She is very understanding and compassionate. She truly listens without judgement and does everything in her power to help. I would highly recommend her to other people
More than 1 year agoLO
Crystal went above and beyond! She truly takes her time and hears her patients concerns. I did not feel rushed and she explained things thoroughly to me that I did not understand. Highly recommend!
More than 1 year agoMS
It was an amazing visit. Mrs. Higbe was very easy to talk with. I feel like she genuinely cared about my well being and plan of treatment.
More than 1 year agoHW
A ray of sunshine… I can’t thank Crystal enough for her excellent care. She is such a gift & a bright light for her patients. She is very personable, attentive, easy to talk to, & a wealth of knowledge about mental health & the latest evidence based care. She does not push meds on you but instead gives you the information & her recommendations which includes a holistic approach, goal setting, therapy, & makes you part of the conversation. Truly amazing human being & provider, I cannot recommend her enough.
More than 1 year agoLB
March 31, 2026Sophia T.Verified patientVideo visit
Less than 1 month agoInitials hiddenVideo visit
Less than 1 month agoInitials hiddenVideo visit
March 24, 2026Cassandra G.Verified patientVideo visit
March 11, 2026Caitlin J.Verified patientVideo visit
Less than 3 months agoInitials hiddenVideo visit
February 10, 2026Jeremy A.Verified patientVideo visit
January 6, 2026Paige G.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoMD
September 17, 2025Hannah H.Verified patientVideo visit
Loading...
How soon can I make an appointment with Crystal Higbe?
Generally, Crystal Higbe has appointments available on Zocdoc within 1 week. You can see Crystal Higbe's earliest availability on Zocdoc and make an appointment online.
Is Crystal Higbe accepting new patients?
Crystal Higbe generally accepts new patients on Zocdoc. You can see Crystal Higbe's earliest availability on Zocdoc and schedule an appointment online.
Does Crystal Higbe accept my insurance?
Choose your insurance plan to verify if Crystal Higbe is in-network.
Can I make an appointment with Crystal Higbe online?
Yes, you can make an appointment online with Crystal Higbe using Zocdoc. It’s simple, secure, and free.
What practice does Crystal Higbe work with?
Crystal Higbe works with Visionary Psychiatry.
Where is Crystal Higbe's office located?
Crystal Higbe has 2 office locations in Hillsboro, view full addresses on Crystal Higbe's profile.
What are common reasons for patients to see Crystal Higbe?
Crystal Higbe frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Crystal Higbe on their profile.
What languages does Crystal Higbe speak?
Crystal Higbe speaks English.
How do patients rate Crystal Higbe in reviews?
72 patients have reviewed Crystal Higbe. The overall rating for this doctor is 4.92/5. They have a 5/5 rating for bedside manner and a 4.84/5 rating for wait time. You can read individual reviews and ratings on their profile.