What patients are saying
Overall rating
4.67
Average wait time
4.92
Bedside manner
4.92
“I really enjoyed my time with this provider. They made sure to listen to me and help me in the best way possible to suit my needs. I hope to book back with this provider. It was a great experience. ?”
Alexandria E.January 31, 2025
“Booking my appointment was easy to understand and execute. Finding the right doctor was also easy and not nearly as stressful as other means. ”
Initials hiddenMore than 1 year ago
About Donna Cross
Focus areas
Adolescent / Teen Issues
Depression
Mood Disorders
Anxiety
Disruptive Mood Dysregulation Disorder (DMDD)
Oppositional Defiant Disorder (ODD)
Bipolar Disorder
Medication Management
Clientele seen
Children (<13)
Adults (25-64)
Couples
Teenagers (13-17)
Seniors (65+)
Families
Young adults (18-24)
Individuals
Treatment approaches
Emotionally Focused
Person-Centered
Solution Focused Brief (SFBT)
Identity
Gender
FemaleSexuality
StraightFaith
ChristianEthnicity
Black or African American
Languages spoken
English
Getting to know Donna Cross
Hi! I am a Board Certified Psychiatric Mental Health Nurse Practitioner PMHNP) based in Covington, Georgia. I received my Masters from Walden University, Minnesota and have been practicing for the past 7 years as Psychiatric Nurse Practitioner and over 14 years as Registered Nurse. I want my clients to have the aspirations, desires, and a vision that will allow them to grow and thrive in their respective communities.
I have assessed, diagnosed, and treated the mental health needs of children, adolescents and adults struggling with mental health disorders to help and encourage them be the best versions of themselves.
I am passionate about providing quality, evidence-base and affordable care. My goal as a provider is to deliver quality patient care with compassion and competence. I treat all clients with respect and dignity and strive to empower each client I treat, by combining my expertise with my commitment. Medication will act as an adjunct to the treatment plan.
What should a new client know about working with you?
I will use a combination of medication management and psychotherapy to get the best possible outcome with all clients.. Once the initiating of medication management, a follow up appointment in 2 weeks will be schedule to assess for side effects, efficacy and medication tolerance.
What is your typical process for working with clients?
I work with clients who may be struggling with depression or trauma related to their relationships or family. During our initial sessions, we will delve deeply into the issues at hand, and collaborate to create a plan for addressing them in a way that helps you get your life back. Most of my clients see a gradual lifting of symptoms within the first month and sustained improvement thereafter."
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $220 for 60 minutes
Ongoing session: $120 for 30 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits
Popular visit reasons
Agoraphobia
Depression
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Psychosomatic Medicine Specialist Consultation
Psychotherapy
Therapy
Agoraphobia
Depression
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Office location
Donna Cross, NP also offers online video visits for patients
Education and background
Practice names
Education and training
- Walden University, Post-Master's Certificate in Psychiatric and Mental Health Nursing
- Walden University, Master's in Nursing
NPI number
1912570235
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.67
Wait time
4.92
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
15 reviews
Most relevant
Donna was on time and great at providing the care I needed.
June 6, 2025Raven D.Verified patient
Two thumbs up
February 24, 2025Jamiko H.Verified patient
I really enjoyed my time with this provider. They made sure to listen to me and help me in the best way possible to suit my needs. I hope to book back with this provider. It was a great experience. ?
January 31, 2025Alexandria E.Verified patient
Booking my appointment was easy to understand and execute. Finding the right doctor was also easy and not nearly as stressful as other means.
More than 1 year agoInitials hidden
Less than 1 year agoInitials hidden
July 25, 2025Michelle W.Verified patient
March 24, 2025Chelsea Y.Verified patient
January 8, 2025Taylor M.Verified patient
More than 1 year agoInitials hidden
May 24, 2024Elissa S.Verified patient
May 23, 2024Keana M.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
February 23, 2024Kaiwen G.Verified patient
January 27, 2024Janay O.Verified patient
How soon can I make an appointment with Donna Cross?
Generally, Donna Cross has appointments available on Zocdoc within 1 week. You can see Donna Cross's earliest availability on Zocdoc and make an appointment online.
Is Donna Cross accepting new patients?
Donna Cross generally accepts new patients on Zocdoc. You can see Donna Cross's earliest availability on Zocdoc and schedule an appointment online.
Does Donna Cross accept my insurance?
Choose your insurance plan to verify if Donna Cross is in-network.
Can I make an appointment with Donna Cross online?
Yes, you can make an appointment online with Donna Cross using Zocdoc. It’s simple, secure, and free.
What practice does Donna Cross work with?
Donna Cross works with Tranquility Behavioral Services LLC.
Where is Donna Cross's office located?
Donna Cross has 2 office locations in Conyers, view full addresses on Donna Cross's profile.
What are common reasons for patients to see Donna Cross?
Donna Cross frequently sees patients for Depression, New Patient Visit, Psychiatry Consultation, Psychotherapy, and Therapy. You can see other visit reasons for Donna Cross on their profile.
What languages does Donna Cross speak?
Donna Cross speaks English.
How do patients rate Donna Cross in reviews?
15 patients have reviewed Donna Cross. The overall rating for this doctor is 4.67/5. They have a 4.92/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.