What patients are saying
Overall rating
4.90
Average wait time
4.66
Bedside manner
4.94
“Emily is a fantastic medical advisor. She's thoughtful and makes sure she understands your concerns before diagnosis/treatment. I recommend her to everyone.”
Alicia S.March 17, 2026
“Emily was great and very informative. I immediately felt comfortable and she was did a great job of explaining all concerns I had. ”
Mitul L.Less than 3 months ago
About Emily Robertson-Shelby
Emily Robertson-Shelby is a licensed Advanced Family Nurse Practitioner specializing in Family Medicine in the state of Illinois. Graduating from The University of Louisville with a Bachelor of Arts in Psychology, cum laude, she served as a Registered Nurse working in the ICU at Norwegian American Hospital in Chicago before completing her Master's Degree in Family Nursing at the University of Illinois at Chicago.
With 7 years of experience working as an FNP, Emily has continued to grow her Nurse Practitioner career with Millennium Park Medical Associates. As a nurse practitioner, Emily finds it very fulfilling to promote overall health and wellness by building longstanding relationships with her patients to help them reach their health goals.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location
Emily Robertson-Shelby, NP also offers online video visits for patients
Education and background
Practice names
Education and training
- University of Illinois, Chicago, Master's in Family Nursing
Languages spoken
- English
Provider's gender
Female
NPI number
1740641737
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.66
Bedside manner
4.94
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409 reviews
Most relevant
The doctor is really nice she gives proper time and the staff is also really sweet overall its a smooth process.
Less than 6 months agoInitials hidden
It was a pretty good experience. The staff was polite and asked all the right questions. I would recommend the place.
April 20, 2025Initials hidden
She was really friendly and quick. It wasnt an intimidating experience and the whole staff was really kind.
June 2, 2025Isabella C.Verified patient
Great doctor’s office! Wait time was very short and NP Emily was very thorough.
February 6, 2026Haley H.Verified patient
I will 100% be going back to Emily! This was my first time using Zoc Doc and I am extremely satisfied with my experience!
February 26, 2024Grace D.Verified patient
I had a great experience. Everyone was friendly and the appointment was quick.
November 26, 2025Cameron C.Verified patient
As always, Dr. Robertson-Shelby was fantastic. She makes me feel comfortable and listened to, and staff is great as well!
October 17, 2023Initials hidden
Supper approachable dr, great first experience as newcomer to the city
January 8, 2026Valerie L.Verified patient
Very pleasant experience. As a new patient, Dr Shelby made me feel perfectly comfortable, not judged, and safe.
April 30, 2024Initials hidden
She was great! Forthcoming and informative and they saw me right away for all my needs.
May 15, 2025Initials hidden
Dr Shelby was extremely helpful and attentive. The front desk staff was helpful and friendly.
November 6, 2024Initials hidden
Had a great experience. They were thorough and very understanding of my financial limitations.
September 30, 2024Initials hidden
She’s great! Very understanding and listens intently.
Less than 3 months agoInitials hidden
Attentive and very helpful, providing explanations for what is prescribed
June 26, 2025Megan M.Verified patient
Robertson is very kind and informative. As was the medical assistant working when I went in.
December 23, 2023Alanna S.Verified patient
Very fast service. Doctor was super understanding and i felt heard.
April 30, 2025Nayely M.Verified patient
Very efficient and pleasant experience. Highly recommend.
July 6, 2025Antiochos S.Verified patient
Everything was very efficient and the whole staff was kind and prepared
July 24, 2024Sophia Y.Verified patient
Amazing. I felt well taken care of and had a good conversation about my health.
August 29, 2023John W.Verified patient
Very knowledgeable and sincerely interested in maximizing my health.
June 10, 2024Steven F.Verified patient
Easy to book and Emily was efficient and friendly. Great experience
April 9, 2024STEPHEN P.Verified patient
Very efficient office staff and friendly and knowledgeable provider.
January 24, 2024Initials hidden
Dr. Robertson-Shelby is very clear, professional, and friendly.
July 2, 2024Marie C.Verified patient
Awesome bedside manner. Very patient listener and informative.
February 15, 2024Keisha L.Verified patient
Efficient vist, staff is fabulous & helpful, love seeing their faces
More than 1 year agoJP
Very personable and made me feel comfortable in the appointment.
July 19, 2023Tiara H.Verified patient
quick & efficient, answered all my concerns with kindness & detail
More than 1 year agoJL
Emily was very kind, very happy with my appointment experience
More than 1 year agoInitials hidden
Great experience. Will be back for my next checkup!
November 22, 2023Myles T.Verified patient
quick, effective, was able to get a same day visit
More than 1 year agoCM
Emily is a fantastic medical advisor. She's thoughtful and makes sure she understands your concerns before diagnosis/treatment. I recommend her to everyone.
March 17, 2026Alicia S.Verified patient
Emily was great and very informative. I immediately felt comfortable and she was did a great job of explaining all concerns I had.
Less than 3 months agoMitul L.Verified patient
I highly recommend this office. My doctor was extremely knowledgeable. She explained her process and findings in great detail.
December 3, 2025michaela W.Verified patient
I fully intend to go back. I take a lot of meds and it’s in my best interest to have a bright spark like Emily watching over me. She really knows her stuff and I’m very pleased I managed to find her.
Less than 6 months agoMaria V.Verified patient
NP Emily Robertson-Shelby was one of my favorite healthcare providers I’ve seen in a long time. She was very personable, which made it easy to feel comfortable with her. She gave me a ton of information about the next steps of my health and made sure I had the proper check ups for my age and needs. She was also very concise with her information and she was on time and efficient. I was in and out in under 30 minutes. I really appreciate medical providers like her and I would definitely see her again and would recommend her as a provider.
October 29, 2025Jessica L.Verified patient
Very friendly and made sure to thoroughly answer all my questions and explain treatments/labs, etc. The rest of the office staff/medical team were great as well. Glad to have found this provider!
October 8, 2025Jordan J.Verified patient
She was very nice and made me feel comfortable.
September 9, 2025Initials hidden
Emily Robertson-Shelby was great — a good listener, intelligent, and very easy to communicate with. I’ll definitely continue seeing her. Highly recommended!
August 26, 2025Kristine T.Verified patient
Nice and so friendly!!
August 4, 2025Leejae K.Verified patient
I've been seeing Emily for two or three years now and she is great. It's hard to believe she's not an MD. She is very thorough and she gives me all the time I need. Highly recommend her.
Less than 1 year agoInitials hidden
Emily is fantastic. Would recommend to anyone
June 24, 2025STEPHEN P.Verified patient
Would recommend to anyone. Emily is fantastic. Nice, easy to talk to and very responsive to any questions outside of appointment.
June 4, 2025STEPHEN P.Verified patient
Professional, quick, caring and unbiased.
February 27, 2025Inna G.Verified patient
Emily was awesome! She really took the time to listen to all of my concerns and gave me excellent advice. I didn’t feel rushed at all during my visit and she took the time to write down recommendations for me. I left my visit feeling great (I arrived feeling super anxious!). I highly recommend her!
December 31, 2024Alecia G.Verified patient
I love Dr. Emily! She has a gentle, attentive, and knowledgeable bedside manner that always puts me at ease. I'm not the best at communicating/remembering all of my symptoms, but she is great at asking thorough questions to get to the bottom of what's really going on. Would definitely recommend!!
August 29, 2024Samantha B.Verified patient
Nurse Practitioner Emily Robertson-Shelby was kind, friendly, professional and extremely thorough with me. Emily has a warm, easy-going bedside manner and I was very satisfied with her exam, quick lab report and prescriptions sent to my pharmacy.
July 1, 2024Mary Anne B.Verified patient
Emily is absolutely wonderful, and I'm so glad I found her. She always listens to me and any concerns I have and is very knowledgeable. However, what I love the most is she's not afraid to say when she doesn't know something or wants to do more research. Medicine is always evolving, so having a doctor with humility who is willing to go the extra mile is everything.
June 13, 2024Ashley P.Verified patient
Very friendly and informative. Greeted me by last name, shared her first name, and was patient to answer my questions with a smile.
May 28, 2024Kundayi Mugabe M.Verified patient
The visit went great for my first time seeing her. She will now be my PCP since my old doctor stopped accepting my insurance.
May 8, 2024Initials hidden
The doctor was very polite and was able to answer all the questions I had. She gave me referrals for things I didn’t know I needed, but I’m thankful that I have them.
January 24, 2024John W.Verified patient
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Generally, Emily Robertson-Shelby has appointments available on Zocdoc within 1 week. You can see Emily Robertson-Shelby's earliest availability on Zocdoc and make an appointment online.
Is Emily Robertson-Shelby accepting new patients?
Emily Robertson-Shelby generally accepts new patients on Zocdoc. You can see Emily Robertson-Shelby's earliest availability on Zocdoc and schedule an appointment online.
Does Emily Robertson-Shelby accept my insurance?
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What practice does Emily Robertson-Shelby work with?
Where is Emily Robertson-Shelby's office located?
Emily Robertson-Shelby has 2 office locations in Chicago, view full addresses on Emily Robertson-Shelby's profile.
What are common reasons for patients to see Emily Robertson-Shelby?
Emily Robertson-Shelby frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Arthritis, Illness, and Sleep Problems. You can see other visit reasons for Emily Robertson-Shelby on their profile.
What languages does Emily Robertson-Shelby speak?
Emily Robertson-Shelby speaks English.
How do patients rate Emily Robertson-Shelby in reviews?
409 patients have reviewed Emily Robertson-Shelby. The overall rating for this doctor is 4.9/5. They have a 4.94/5 rating for bedside manner and a 4.66/5 rating for wait time. You can read individual reviews and ratings on their profile.