Book an Appointment
Qualifications and Experience
Awards and Publications
Dr. Tsai provides ear, nose, and throat care to adults and children for: hearing loss, vertigo, sinus disease, allergies, hoarseness, and swallowing problems. His interests include: head and neck surgery, including surgery of the thyroid, parathyroid, and salivary glands; sleep medicine - both non-surgical and surgical treatment; and scuba diving medicine. He is board certified in both otolaryngology and sleep medicine. He is on the DAN (Divers Alert Network) referral list for scuba diving medicine.
Verified Patient Reviews
The doctor was very professional, listen to me and answered my questions.
He was straightforward and had ideas to treat the issues I presented to him. I can't really rate my visit until I see the outcome.
Dr Tsai was extremely patient and caring. He took the time to listen to talk through my symptoms and explain the different treatment options. I would highly recommend him.
My meeting with Dr. Tsai was pleasant and professional. I was seen immediately which is a big plus with my busy schedule. Dr. Tsai listened to my concerns and answered all my questions. I mentioned that I had a history of dizziness and but my other doctors did not find the root of the cause. Dr. Tsai, didn't think it was related to my ears but asked a series of questions and conducted simple tests to rule out any ear related issues. I would recommend Dr. Tsai anytime.
Really nice doctor and thorough. Felt comfortable. I recommend.
One word. Excellent.
Dr. Tsai was professional, caring and knowledgeable.
Very thorough; did not have an issues but got me into a swallow study within a week for further diagnosis.
Dr. Tsai took time to answer all my questions and explained in detail concerns that previous ENTs didn't care to take the time.
Excellent Doctor. Very pleasant.
Wonderful Doctor! Seemed to genuinely care and was extremely friendly.
Dr. Tsai was great! He took his time to let me know what my options were. He was very patient with me while I asked every question under the sun. And never during the entire visit did I feel rushed. I highly recommend him.
Dr. Tsai is a very hands on doctor when it comes to explaining your diagnosis. He is very professional and ensures that you are comfortable with the treatment provided. Dr. Tsai is one of the best doctor I have come in contact with in a long time. I highly recommend Dr. Tsai.
Professional and highly recommended.
I was pleased with my visit. The wait time was short. Dr. Tsai listened to my concerns, treated me, and then answered my questions. I would definitely see him again.
He is so kind and thoughtful. Explains every aspect to me.
Very good. Dr. Tsainhad excellent bedside manner and was very professional.
Clear instruction Sincere Thorough exam
I saw Dr. Tsai 6 years ago and he was just as thorough today as then. He exhibited care for the concerns I presented with and immediately sought to allay them. I also like the way my Audiology examination was explained to me in clear and concise terms I could understand.
Dr. Tsai treated has treated both me and my teenage daughters. He is kind, thorough, explains things clearly, provides detailed self-care instructions, and encourages patients to ask questions. His front-office staff are equally efficient and friendly.
This is the 2nd time we visited Dr. Tsai. I feel his treatment is very effective and efficient. He is polite and patient in answering all our questions.
Fantastic, knowledgeable doctor who I’d go back to if I had a similar issue!
I met with Dr. Tsai, who asked thorough question and carefully explained everything he did. It's a welcome relief to have a doctor explain the ins and outs.
Doctor was nice but waiting time was horrible.
He is an excellent communicator and very helpful.
Great sleep expert, knows how to treat insomnia.
Dr Tsai was very detailed and through. I had a scuba diving related ear issue. Being a diver himself he was able to diagnose and suggest treatment right away. I was loosing sleep fearing harm to my hearing but he was able to answer all my questions and put me at ease.
he was awesome. the end.
Super nice and thorough
Dr. Tsai has been my ENT for several years and is always incredibly thorough, professional and helpful. As a singer, I can cite his excellent care for helping me do my work.
Dr Tsai was wonderful and knowledgeable. He saw me right away, took his time to perform examination, answered all my questions and most importantly, I feel so much better after I took the first pill from his prescription. I can't recommend him enough, he saved me after 2 weeks of misery due to dealing with the flu!
Dr. Tsai was very professional and answered all of my questions and explained his thoughts on a certain procedure I wanted and how to go about it. He did not question what I want as other doctors would and recommended his professional opinion on what the next steps were. His office is well equipped and he knew scan results would take long and skipped them to see my condition himself.
He was wonderful!
Dr. Tsai was super friendly! I had some muted hearing in my right ear and after a quick examination, he thoroughly explained to me what the issue was. He gave me some recommendations as to how to resolve the issue. I would highly recommend him and will come back to him if I have any other issues.
Dr Tsai is informative, knowledgeable and his bedside manner is great! At the end the visit you will feel very productive.
Comprehensive and knowledgeable about sleep issues. Highly recommended.
Excellent doctor. Took his time and explained everything. Dr. Tsai exceeded my expectations!
Great experince! Highly recommend!
Smart, professional and helpful. Answered all questions and gave clear and detailed options for treatment of my issue. Office runs a bit late, but seems to be due to doctors spending real time with patients, listening and doing a thorough job.
Good visit, knew what he was doing and enjoyed the appointment, would recommend.
The doctor was kind and professional. He had an excellent bedside manner and answered all of my questions in a thorough manner. Dr. Tsai also accepted my insurance which was a big plus. Overall, an excellent and efficient visit with this physician.
Very professional. Highly recommend.
Highly reccomended! Great skills and great bedside manner.
Dr Tsai is a very well established doctor who listen to your concerns and develop with you a plan to treat your condition. He is a very gentle doctor that makes you feel less stressful. I will be recommending all my friends and colleagues to him Thanks Dr Tsai you are truly a great doctor.
Dr. Tsai was very thorough. Took the time to lay out all my options along with risks associated with them. Really appreciated his patience and diligence and feel comfortable having him as a surgeon.
I have never had to wait over five minutes to see Dr. Tsai, and his receptionist is priceless.
He was carefully listening what I say. It was a pleasant meeting with him.
Dr. Tsai stepped me through and explained different medications to me in a very professional, yet accessible manner. I was quite happy to understand my options in the larger context.
Excellent Very professional both the Dr sand his assistant
Dr. Tsai was extremely helpful and meticulous with my ear discomfort.
I appreciate how much time and focus Dr. Tsai gives his patients. He also does an excellent job of explaining issues. I would recommend him to anyone.
He is professional and thorough. He makes himself accessible if there is an emergency.
Dr. Tsai is great. Very gentle. Open to questions. The best.
The doctor is great and passion about questions
Dr. Tsai is a gem in the ENT medical profession. The reception staff is friendly at the Morningside site, but rude/unwelcoming at the Columbus Circle site. Dr. Tsai spent unlimited time answering questions and never rushed the visit. He provided the best explanations of medical conditions and was very quick to reply to a request for something to be faxed to another provider. The facilities at both sites were rather old and in need of updating, but I highly recommend visiting Dr. Tsai for ENT appointments.
Great doctor, great receptionist
Que todos iba a salir bien por qué es un buen doctor ?????
Very short wait, comprehensive exam and very good bedside manner. Was able to recommend some immediate solutions and I found dr to be very helpful. Also very good staff.
Very personable. Took the time to explain his findings and solutions.
Visit went well. Very satisfied.
I've been seeing Gregory Tsai for 7 years now and this is my first ever online review for anything. During my 7 years, I have never found a better doctor (in any practice) that's as patient, thorough, and efficient as Dr. Tsai. He's such a rare find, especially ,in a city like New York. I wish he could be my primary care doctor.
Everyone at the office was welcoming and professional.
Professional, efficient, effective. Will definitely return with any future ENT problems.
I appreciate the doctor's attention to detail and good patient approach. Overall, a very good experience.
He is very professional, and speaks to you with layman terms. His receptionist is absolutely great,
It was great he is very professional and a great Doctor.
Dr. Tsai is friendly, thorough - very intent on helping. Also he is respectful of your desire to understand the processes. I would highly recommend him to anyone in need.
I have been impressed with Dr Tsai in the past and today was no different. He did seem a bit more harried than usual. Spoke very fast, and sometimes almost too fast. Wish he could be a bit more relaxed and less frantic.
Gregory Tsai seemed like a good person. He was very kind. He treated me well.
My visit concerned damage to my ear from scuba diving. Dr. Tsai is trained to treat such injuries and gave me specific pointers in how to avoid the same problem in the future. Can't recommend him highly enough for any diving related ear problem.
Dr. Tsai was professional and personable and took time to explain what he was doing and answer my questions. He was a bit hurried and brusque but no more so than most doctors.
BEST ENT DOCTOR EVER We have been to ENT doctors all over the city and Dr Tsai is hands down the best. He was incredibly patient and informative with my 8 year old son. He cauterized both noses without any tears and unlike our previous attempt, this one seems to be working. We will be back
Very knowledgeable and thorough
it was excellent!
Dr. Tsai was great. I immediately felt comfortable talking to him. He was very knowledgeable. He explained everything he was going to do before he did it and perfectly managed my expectations of pain/uncomfortableness.
Extremely knowledgeable of all that was explained. Need more like him everywhere.....not all doctors are as smart as Dr.Tsai
Fantastic! Walked me through the medical details in a clear and concise manner, and took the time to answer all my questions. Really one of the best doctor's visits I've ever had.
Doctor was very nice - office staff not very friendly. Short, didn't seem to care anyone was there.
Highly recommend. He was thorough and took the time to explain my symptoms and a plan for treatment.
Efficient, professional, and efficient
Dr Tsai is such a detail oriented doctor. He really listens and he gives excellent options for care.
Dr. Tsai rules! He listened to my concerns, was sympathetic to my problem, and hopefully I will resolve my medical issue with antibiotics rather than surgery. I would strongly recommend Dr. Tsai with any ear or nasal issue. This is not a paid advertisement, for the record I am a Senior Vice President with a major Insurance firm and work in Manhattan..
My experience with Dr. Tsai was bit different than the norm, because I was sent to him by another ENT for sinus and deviated septum surgery once we had exhausted all of my nonsurgical options. I figured a perspective on that side could be useful to others, though, so I wanted to share. Dr. Tsai is super knowledgable and professional, and always gave me as much information as possible. During my first appointment with him pre-surgery, he gave me a complete rundown of the operation, with diagrams and possible side effects, so I felt like I really understood what to expect. That was very appreciated. My surgery went really well, my recovery was way better than I expected, and I healed beautifully. The results have been incredible so far (I'm only a few months out, but I've already noticed a big difference in my quality of life). I found Dr. Tsai to be very thorough both before and after the operation, and he always made follow up calls himself, which I thought showed a really high level of care. He spent a lot of time with me during each of my appointments, and never hesitated to spend a little longer with me answering my questions and giving me more insight. I had some issues with his office, but it's a little tough to know how much of the problem I had was because of his staff and how much of it was because of my insurance company, so I hesitate to be so harsh on them. While I did have issues reaching them at some points in the scheduling process, the folks in the office really did make themselves available to me in the days leading up to my surgery. Overall my experience with Dr. Tsai was great, and made something that really felt like a bummer at the time (needing surgery) into as positive an experience as it could be. I wouldn't hesitate to recommend him!
enjoyed it very much. Still some more testing to do.
Very knowledgable. Would highly recommend
Dr. Tsai is a part of Mount Sinai at 425 W 59th St. From my ratings, I found him to be a medical professional that I would want to see again and would trust. However (uncertain how much of this is under his control) the front desk staff was HORRIBLE!!! The front desk was uninterested, didn't listen (asked me the same question several times) barked questions and demands and when checking out didn't seem to know who I was.......(I saw three other patients here and when I went to check out) I was greeted with "Your Name"...........now really. Thank you Dr. Tsai. What is up with this front desk?
He makes excellent use of the visuals in his office to thoroughly explain his diagnosis! Yup, he's my New ENT doctor!
Friendly, professional, thorough, experienced, collaborative and solution oriented. Office is well run and staff are courteous.
Dr. Tsai was very personable and easy to talk too, He took the time to not just explain what was happening but paused to accommodate questions.
Dr. Tsai was wonderful. He quickly diagnosed what was wrong and offered a few options to treat it. The staff was very kind as well and were able to have me seen as soon as possible.
Dr. Tsai is an amazing, caring professional. I actually enjoyed our appointment, despite not feeling well. It was a pleasure to be treated by such a smart, efficient, and friendly doctor.
Dr. Tsai is excellent!
I was seen by Dr. Tsai today, 7/26. Found the doctor to be pleasant, professional and not one looking to order unnecessary testing. I had a hearing test done the same day and was given the results by Dr. Tsai. I felt the doctor spent an adequate amount of time examining my ears, nose and throat. Explaining his findings and thankfully, he didn't find anything pathology with my ears. Use his website to download the forms. It will save a lot of time and will be seen much quicker.
Took my 3-year old son to Dr. Tsai and he was fantastic: patient, professional, and great with my son. The long wait wasn't so bad and it was because it was the last appointment of the day. We will be back if needed.
There where a few patients in front of me thats why it took the time it did . He examined my ear nose and throat and decided to send me to do a sleep study . He was tired but very professional and informative.
very nice, explained everything very well, would recommend
Dr. Gregory Tsai, I wanted to thank you for being so attentive and welcoming. Addressing all my issues with much care and detail. You are one in a million. Thank you so much for all your help. Sincerely Arturo Asenjo
Great doctor, explained everything wrong with my ear and understood my issue being late , could not be more recommended
Dr. Tsai was very efficient and detail-oriented. His bedside manner was pleasant and he provided me with very clear information about what he was doing and what my treatment options were. Having filled out the new patient forms in advance, the wait time was almost zero. I would highly recommend his office to anyone.
The wait was too long.
I went in with pain in my ear and some ringing. Since there wasn't anything physically wrong with my ear, he couldn't help - but he very clearly explained all the possible things he thought could be the cause and offered a few paths of treatment. I met with him twice and did a hearing test. I was in and out in 40 minutes.
Waited too long
It was great...he informs you of the procedures and provides you with valuable information.
Not only is Dr. Tsai a great physician, but he has one of the greatest most professional reception there is.
He was very nice and explained everything to my 15 year old son in a very simple way that he perfectly understood. Very thorough, patient and skillful. He made my son comfortable and told him what to expect. I would highly recommend him.
He explains things really well, even draws diagrams
Great experience with the doctor. Very professional and thorough but need follows up at this time.
Dr.Tsai has been my ENT for several years and he is highly professional, expert and a very fine doctor.
Excellent bedside manner, good listener and solid articulation and knowledge. Very pleasant and comfortable visit. Did not feel rushed even though end of day.
Excellent ENT, will be very happy to visit again
I could overhear him meeting with another patient before me and felt like he was reading a script. He told me nearly the exact same thing and I didn't feel like he was really listening to me. He types his notes into his laptop so he's very engaged with the computer and was hard to build a rapport with him.
Excellent doctor with patience and a comforting manner...Was able to explain my options clearly and confidently....Was a very professional visit.
Dr. Tsai was very professional and knowledgable. It was a pleasure to be his patient.
My first time meeting Dr. Tasi. Seems kind, and to the point. Not really there to chitchat, but certainly a friendly fellow. He speaks fast. I don't think he was necessarily rushing, however. Some people just have a quick tongue.
Very through exam and explained everything in great detail! I would recommend Dr Tsai!
He was very nice and friendly with my daughter and me. He explains Cretans to us and made sure we understood what was going on. We had a good visit.
Took his time to understand my son's history. Was sweet with him and made him very comfortable. Excellent doctor!
He was through and very informative I highly recommend him.
Dr. Tsai was actually early by a few minutes for the visit, which was refreshing. It was obvious that he has a strong command of his discipline. He was friendly, yet maintained a level of deference that gave me confidence that the information he gave me was accurate.
Dr. Tsai is my go to ENT. I am a professional singer and he always comes through for me when I am having a throat or sinus problem.
He was very respectful with my son, and provided good clear information.
A++++! I recommend.
My second visit with Dr. Tsai went very well. I had a list of issues I wanted to discuss and Dr. Tsai listened to each attentively, explained potential causes and was thorough in his examination. I again would highly recommend Dr. Tsai.
Dr. Tsai and his staffs were extremely professional and well mannered. He made me feel at east right away, and was very informing on the procedures he was conducting for me. I already recommended him to my family and friends.
Very well and professionally run office.
First time visiting Dr. Gregory Tsai and he was good listened carefully to what I had to say about my problem understood it and took care of me. Very understanding and his feed back was great. Will recommend and it was a quick visit. Great doctor!
I enjoy the visit very much. Dr. Tsai is very knowledgeable & by the time we met, he already read through all my charts & know about all the history. Very professional. I am impressed. Office staff are very nice & friendly too. The wait wasn't long at all.
Provided no help, regretted the appointment.
I Took my five year old daughter and she felt really comfortable which made her visit a joy! I'd return if I ever needed to right away!
He was very clear about what he was doing and certainly put my son at ease by talking and engaging him in the process.
I've been a patient of Dr. Tsai for a few years and its always been a good visit with him. His team is friendly and courteous.
Great doctor. Really takes details down. Does a phenomenal job in analyzing your symptoms and giving the right treatment.
Dr. Tsai and his team ran several tests and concluded that I did not have an ear infection. However, I felt that my ear was still irritated and I followed up with my PCP. Dr Tsai's treatment was unsuccessful. After subsequent visits to a second specialist my ear infection was cured.
Good patience. Gives good answers. Askes good questions. Very accurate. He knows his stuff well. Glad I have him.
This doctor is extremely professional. He treated me right away and it felt immediately better. He is great! Explains everything without hurry, comments on his findings and you can say he is very smart and good doctor.
Great very professional
I came into Dr. Tsai'd office where he found two huge polyps in each of my nostrils. He ultimately had to surgically remove them but he made he process very easy. Dr. Tsai was very knowledge of the issue, as well as the procedure, and made me feel very safe in his hands. The operation went perfectly and I was able to breath better than I have in years within days.l if the operation. I would absolutely recommend this doctor to anyone in need of his surgeries. I've found my new ENT guy!
Dr. Thai was very thorough and reassuring. Definitely recommend him.
Excellent, very professional,
He is excellent! He spent a lot of time with me and didn't rush at all. He explained things very well. Saw him for bloody noses and I've basically been cured! Highly recommended!
My appointment with Dr. Tsai was awesome. I was very anxious about some issues I had and he explained them to me and alleviated my concerns. His exam was very thorough and he explained everything as he was doing it. He prescribed a course of action and I look forward to my follow-up!
I was asked to arrive 30 minutes early since I am a new patient. They let me into the patient's room 10 minutes before my appointed time but I waited for over 30 minutes before the doctor came. Apparently he skipped me and took the next patient. He seemed to ask all the right questions but even after a hearing test and check up, we couldn't figure out what was wrong with me and I left more confused and worried. I was just told to go back if the symptoms persist for another month. I went home and googled my symptoms and I got more recommendations there. I'm sure he's a fine doctor but it was a frustrating visit nonetheless.
Very professional, and careful not to overlook anything.
Best in the business!
Dr. Tsai was extremely thorough. He spent quite a bit of time with me explaining any and all options that I had and made certain any questions I had were answered, including otpions which had nothing to do with the service which he would be providing personally. I was quite impressed and I highly recommend him.
Dr. Tsai was very thorough and personable. I felt confident that I was in good hands.
Outstanding physician with excellent bedside manner, and with a superb, extensive knowledge of ENT issues. Testing is provided on site with top of the line, modern equipment, and results are explained clearly and respectfully. The serene & comfortable office is immaculate, and the staff is courteous and efficient. Highly, highly recommended.
Very pleasant trip to the doctor, which I normally dread. Super professional and nice. Office staff was also very sweet. I would absolutely recommend this office and Dr. Tsai!
I appreciated the fact that I was seen pretty quickly since I went on my lunch break.
My visit was a "one off" type of visit as I needed a letter from Dr. Tsai noting that I am fit to participate in my hobby. Dr. Tsai took an interest in me from a wholistic approach and asked the types of questions that I was not expecting but was rather glad were asked. He is very professional and if I have a need for his specialty in the future Dr. Tsai will be the doctor of choice.
Dr. Tsai was a true professional. He listened to my concerns and performed an examination with care and explanation. Treatment is conservative and thoughtful. The staff was curteous and the office is in top form.
He is very professional. He took his time to explain to me exactly why my ear was hurting and the next steps.
I have never had such a good experience with a doctor. Dr. Tsai was calm and listened to the problem and symptoms carefully. He explained the course of action very calmly. And fixed the problem within 10 minutes with some specific exercises.
He was professional, asked lots of questions. I was extremely satisfied he fixed my loss of hearing because of swimmers ear.
Dr. Tsai was very diligent and understanding to his approach of my ongoing issues. Takes his job and his patients very seriously, and I definitely respect that. Very happy to have found him. Office Staff were terrific as well.
Doctor is very straightforward. He asks questions. He gives you a detailed review of your conditions and provides you with medication options that won't necessarily break the bank. He really is a true pro. I would highly recommend him to my friends and family.
He seemed kind and professional, I am going to visit him again.
I was very pleased with how he treated my symptoms right there on the spot. The medications he gave me had rid me of all the discomfort I was having due to allergies
I had a dry cough. My visit was excellent. He is kind and nice. He explained me everything carefully and I felt I was in competent hands.Tsai took his time to hear me out and answer every question and concern i had. His front desk assistant was very professional, she made me feel welcome, I'm looking forward to my next visit, for my check up. Highly recommended.
Excellent, very polite and helpful, 100 % recommended, I think If I would have to go again with a ENT I will choose him
He met all of my expectations.
Dr. Tsai is always very helpful and answers all my questions. Highly recommend!
Very professional service....took care of my issue and I felt better after leaving the office.
Visit went well, but the wait was horrible. According to previous patients...this was not the norm. Overalls a good experience minus the long wait
I visited for a hearing loss issue. The doctor was very informative, performed testing and provide great feedback on the situation.
He was helpful and attentive.
Another great visit with Dr. Tsai! He ensured that all of my questions were answered and everything I needed to be taken care of was done. My visit was quick yet thorough and will definitely keep coming back as needed.
Highly recommended. My visit was excellent, Tsai took his time to hear me out and answer every question and concern i had. His front desk assistant was very professional, she made me feel welcome, I'm looking forward to my next visit, for my check up.
FANTASTIC DOCTOR! I was misdiagnosed with an ear infection in the ER over the weekend. Dr. Tsai discovered that I only had a mild ear infection and very bad sinus infection that the ER doctors hasn't caught. I'm finally getting relief from this pain because of his competent care.
Couldn't have asked for a better visit.
Dr. Tsai was very approachable and kind. He really took the time to listen to all of my concerns and explained my treatment options in great detail. He spent a lot of time with me instead of having an assistant do everything for him. Many doctors only spend 5 minutes with their patients. He was great-patient, informative and friendly.
Dr Tsai is quite professional and good-tempered. He gave my 3-yrs boy a very gentle examination and gave us useful suggestion.
He is great at showing you what he sees and explaining it to you.
Dr. Tsai was very patient and explained my options and risks very thoroughly. He also provided some drawings for visualization, all while speaking and drawing/writing it upside down with no mistakes. What a pro.
Highly professional and honest -- didn't just recommend the most expensive treatment that would make him the most money
I was very pleased with Dr. Tsai. He was very efficient, but thorough and provided education as well as answering all my questions. Very highly recommended!
He was compassionate and personable. I recommend him!
I have been to his office twice, and have had extremely professional assistance from not only him, but his assistant/receptionist, who went out of her way to help me get the referral I needed,
Dr. Tsai was very kind, thorough, and supporting. I came in with the thought of maybe there was just a simple problem with my ears but he notices the unusual details and direct me to better inspection process and deny to make a guess on my potentially severe situation, which I really appreciated.
Dr Tsai is a thorough , responsive and empathic doctor. Being a physician myself , I have complete faith in him. When he gives me advise , I feel secure that it is always evidence based and in my best interest. Both my husband and I have the highest regard for him.
Dr. Tsai (pronounced sigh) is the third ENT that we had seen for a painful sinus issue that my daughter had for years. One suggested possible surgery, the other said that she was having an allergic reaction to something in her room. While I appreciated their input, both were wrong and my daughter continued to suffer. To make a long story short, Dr. Tsai cleared up the problem with one visit and to two VERY AFFORDABLE prescriptions (no surgery). He is very likable, patient and listens carefully. A keeper!!!
He's gorgeous! He did all he could to fix my issue. He contacted my neurologist and primary care physician to retrieve all required scans that could assist in my diagnosis. He numbed my nose and inserted a small camera inside my nose to view my sinuses. It was slightly uncomfortable but only lasted momentarily. He's very knowledgable and his confidence in his practice helped me to feel more comfortable. Dr. Tsai is a true professional did I mention he's gorgeous?! Lol
I am very impressed with Dr. Tsai, and would highly recommend him. He was patient, articulate, and very intelligent.
Everything is awesome
Dr. Tsai was great! He is very thorough and efficient - he even gave me his personal email address in case something came up over the weekend or in case I had a question he could help answer quickly. Definitely impressed as it's hard to find this level of service these days.
Personable, efficient, excellent communicator, very skillful
I am very happy with the services provided. Dr Tsai was very professional and even thou I thought my problems were routine, he took the time to do a comprehensive Q/A medical history and did he due diligence with the examine, explaining each step along the way. He is also a Divers Alert Network (DAN) referred physician which is why I choose him.
I was late for the appointment, but it was not a problem. Dr. Tsai is very pleasant. Although I had a specific issue with my ear, he checked my nose and throat at well. He answers all questions patiently and honestly and always asks if you have any more questions.
Very thorough. Explained everything and made sure I had no questions. Is also very accessible by email for any follow up questions or information.
AMAZING doctor!! I wish all doctors could be this thorough, caring, and knowledgeable.
I do wish the wait were shorter to see Dr. Tsai, but once he is with you, you do have his full attention. He is extremely knowledgeable about both voice and ear problems (I've seen him for both), and also curious about anything he is not 100% sure of. I am very happy to have him as my doctor.
The visit itself was a good experience, but after receiving my bill, it was absolutely useless to get hold of someone at the billing department!! I kept on holding and just ended up with a voicemail
Although there was a delay in being seen, I was very pleased with my visit. Dr. Tsai is very caring, knowledgable and gives a thorough analysis. I would highly recommend him.
Excellent doctor. Listened to all of my concerns. Very happy with my visit.
Was seen quickly after arriving. Dr. Tsai was very knowledgable and efficient.
The doctor has lots of knowledge and answers all the questions you may have.
He was friendly, thorough, courteous, knowledgeable and covered all the bases with me. Office staff was friendly, office is pleasant, I was seen promptly. I'd recommend Dr. Tsai to everyone!
Dr. Tsai was courteous, knowledgeable and professional. I am very confident in his ability.
Dr. Tsai is personable and nice. He explains things carefully and I felt I was in competent hands.
Very professional, took time to answer questions and address concerns.
Very pleasant , informative and thorough. No complaints and I would recommend.
The office was clean and very well managed. The doctor was efficient and knowledgeable. He addressed my concerns and apologized for the delay in seeing me. The whole experience was effective. I would recommend this doctor.
Very professional and friendly. Explained everything very clearly. Thanks doc!
Dr. Tsai is very thorough and explains clearly and treats me with a lot of caring. He answers my questions and encourages me to take an active role in my wellness. I very highly recommend Dr. Tsai.
very patient with my baby. Though I waited too long to be seen and my son was getting cranky because of it.
Office staff was nice, helfpul and willing to help me brainstorm a possible solution to me not having the necessary PCP referral. Almost no wait. Facilities were very clean and attractive. Dr. Tsai was nice, communicated well and identified the cause of my ear pain very quickly.
Dr Tsai's one of the BEST physicians I have gone to, no doubt. Not only is he VERY VERY knowledgeable clinically & diagnistically, but his surgical skills are unparalleled among NYC ENT's. I make this claim with certainty because I am a doctor, so I know how to assess quality! I always feel comfortable in Dr Tsai's office. There's no product sales going on like in other practices, they get the whole co-pay deal right, and there's never more than a short wait. Today I was taken in to see the Doctor after only 3 minutes and I got my consultation 1 minute later! Can't beat that.......and still Dr Tsai in his good natured manner apologized to me for the wait.... what a class act! I have got to start treating my patients with the same degree of humility and professionalism! Overall terrific experience (as you can tell by now), just a highly competent medical professional. Oh, I almost forgot to mention Dr. Tsai is not your basic run of the mill ENT. He has surgical expertise in head & neck surgery. Since I work part-time with the military, I can rest assured that my soldiers needing any complex treatment will be sent over to Dr.Tsai. I suppose then we'll add to his stellar credentials "ENT surgeon supporting our troops"! Up that hill with 100 pounds, have no fear..... Dr.Tsai's on rounds!!
The doctor was very prompt and extremely informative. Took time to walk me through the process, address any inquiries, explain everything in detail and while expeditious, I did not feel as if I was rushed. I have a follow up so I'll update then.
The receptionist was helpful and very friendly. The physician made an immediate diagnosis and my problem was treated it. I went in with pain and came out with no pain. I hlighly recommend Dr.Gregory Tsai .
Dr. Tsai is a very knowledgeable and thorough doctor. I have some hearing issues with Tinnitus and he patiently explained what is going on and made some recommendations. Additionally, the wait was minimal and I was able to do the hearing test immediately and on the same premises (an Audiologist was there to perform the test). I think that the hearing test can only be done in his Columbus Circle office, however. All in all, a great experience.
Great doctor very personable and helpful!
It was very informative and helpful
Super helpful. Super quick. Super convenient. Very knowledgeable and thorough in diagnosis and treatment. Very quick to help and respond to any questions via email.
My visit was actually pleasant. He took time to explain my condition in layman's terms and answered my concerns. He is extremely patient and his receptionist is also pleasant. I almost enjoyed my appointment.
Dr. Tsai was very helpful, although his office staff were awfully grumpy.
excellent and thorough
Very professional and personally helpful. Swift checkup and a tentative diagnosis that touched on what could be done to heal and improve my ailment – especially since it can't be seen. He saw to it that I got to the next downtown hospital jitney on time (and let me know how to return or get to public transportation (even drew a map)), had a hearing exam scheduled at the 59th St. office while I was on the hospital jitney (I was seen promptly and courteously), then followed up by phone at the end of the day to discuss the test results, and personally scheduled my next appointment, explaining carefully what would be the next step and a possible aftermath. Then he called in my prescription (after discussing with me his rational for the dosage and effects - good and possibly negative). I'd recommend Dr. Tsai in a heartbeat. And the receptionist/secretary was very pleasant and efficient.
DR Tsai was excellent.. I was very pleased with everything. Wait was a little long but worth it..
I have been seeing Dr. Tsai for several months in order to resolve a chronic sinus infection that has been going on for 1.5 years. Dr. Tsai approached my condition conservatively and tried several rounds of antibiotics and steroids prior to discussing surgery as an option. Unfortunately my condition did not resolve itself, and surgery became an option for me. Dr. Tsai was great about talking me through the procedure, and discussing the pro's and con's. Ultimately I opted for surgery. I had the surgery a few weeks ago and have had several follow up appointments with Dr. Tsai. I am recovering as expected with no real surprises since he did a great job of explaining what I could expect during recovery. Although I am still in the recovery process, I am confident that the outcome will be worth the discomfort of surgery. Dr. Tsai did a great job making me comfortable and ensuring that I was a partner in the process. I would recommend him without question. As for the appointment wait times, I have been to see him MANY times and have never had to wait more than 10 minutes beyond my appointment time. I usually book early morning appointments.
Great attentive doctor who took his time to listen to my problem. Not sure if he worth the 45 minutes wait though.
Very nice, professional and intelligent. Common sense approach to treatment. Gave me his email address to follow up with. i really appreciated that!
Very nice and professional. I would certainly recommend him.
He's very kind and smart. He'll gladly explain anything and answer any questions. He's great.
This was for a follow up with Dr. Tsai and I can say again that it was all around a pleasant experience! I definitely recommend him to anyone in need of an ENT doctor or doctor thats knowledgable in sleep disorders.
Although I had a wait a little longer than usual he's worth the wait and gives excellent care and treatment.
nothing to write home about. He spent 10 minutes explaining the actual difference between the inner and outer ear.
Best experience with an ENT. On-time. Professional. To the point.
Dr. Tsai could not be more accommodating. He took time to explain everything is doing and checking in detail, and made sure I understand everything that's happening. Highly recommended
He was very thorough and personable. I would see him again. Convenient location. Friendly receptionist.
He is the BEST! Very thorough, friendly, and non judgemental!
He was professional, friendly, knowledgeable, and solved my problem. What else can you ask for?
Professional, explained procedure to be used. Answered all questions, office staff extremely cordial. Clean office and waiting room. Sensitive to patient's concern and anxious apprehensiveness
Great doctor to deal with, took time to explain things and was helpful.
Dr. Tsai's consultation was wonderful. He was attentive and inquisitive about the issues I'd come to him with, and was candid and concise in providing his recommendation for treatment. Dr. Tsai took the time to explain why the symptoms I had were occurring, giving me not only a peace of mind but also a comprehensive understanding of what treatments would be effective and why they'd be effective. He was engaging and comforting and 'walked through' the process rather than keeping his observations to himself, something that doctors often do without realizing - it allowed us to frankly discuss what we thought would be the best thing to rectify the issues I'd been having.
Dr. Tsai is just great! He's calm and patient and very knowledgeable. I highly recommend him!
Very professional, personal, detailed physician. I would go back to him again and recommend.
Does not make you feel rushed -- very thoughtful in answering questions and explaining procedures.
Great doctor and very knowledgeable. He was a bit flashy with his presentation (writing upside down while diagramming the nose). Definitely made sure all my questions were asked. I would not hesitate to see him again.
Gregory was very informative and gave me great advice.
Amazing Doctor! He spent over 1hr in my first visit and was very patient with my questions & through in his answers. He is also an expert in scuba diving related ear issues. Highly recommended...
Dr Tsai is patient, accessible, and very knowledgeable. I was so impressed with his bedside manner and professionalism. Hope I don't need to go back but if I do, it will be to dr Tsai
He was great! He explained everything and answered all my questions! Highly recommended!!
Very professional, took care to explain everything and answer all questions. Didn't try to offer unnecessary treatments or follow ups unless needed.
AMAZING!! All I can say!!
Very happy with the doctor and using zocdoc as well
Great doctor. Explained everything. Good appointment.
Altogether an excellent physician. And I am not complaining about the wait. Things happen, and doctors sometimes have people who need a bit more time, and I accept that. I highly recommend Dr. Tsai.
He is young and knowledgable doctor; always explains what he will be doing and how the treatment will work. Will for sure go back to him.
Very professional took the time to assess the situation and make well thought out and clearly explained recommendations for treatment. Highly recommend
Dr. Tsai is very quick and efficient. He explained my symptoms and treatment thoroughly and was extremely helpful. I would definitely recommend Dr. Tsai to anyone with ear, nose or throat issues.
He's extremely knowledgeable and accommodating. Great doctor!!
Dr. Tsai is super-helpful and nice. Asked a lot of questions, didn't rush the appointment. Only trouble was the long wait to get in—almost 45 minutes after the time my appt was set for. Office was nice and clean though, and easily accessible from major subway lines.
He is kind and patient. Even drew me a diagram!
He is great but front desk girls need to learn how to deal with patients !!
The front office girl was RUDE not only to me but several people .
Great Appointment with Dr. Tsai. Filled out paperwork and was sent to the examination room in less than 2 minutes and Dr Tsai appeared shortly after. He asked his normal set of questions and listened as I described my problems. The exam was done within 30 minutes and was one of the fastest and thorough exams I've had in a while. Excellent service, pleasant staff, and the office is spacious unlike others. Wait time was minimal and would recommend to anyone in the area.
He was very helpful in seeing me last minute before traveling on a long flight. Very kind and reassuring. Would return as needed!
Dr. Tsai is awesome! Super smart and knowledgable, and friendly - definitely recommend to anyone!
I chose Dr Tsai because I had fullness & muffled hearing after trying to clear wax with peroxide. The wait was over an hour but it was definitely worth it because I feel so much better. I was anxious and got dizzy right after the procedure, and he was calm, telling me it would pass quickly. He even put a small square of cool gauze on my forehead, got me water and told me to breathe. Thanks, Dr Tsai!
I debated for several days whether I should make an appointment with Dr. Tsai due to the reviews of many other patients who found the wait time excessive. I was sick enough one morning to finally book the appointment and I am sorry that I did. Although I showed up on time and had the appointment confirmation email to prove it, I was told several times that I was an hour late for my appointment. Even though it was clear that there had been a glitch in their system, without any communication, I was made to wait for over an hour for a five minute appointment that didn't include a diagnosis. This experience was disappointing from start to finish.
Dr. Tsai was excellent. His office is in great location. Facility is modern. Took time to listen and to diagnose. Highly recommended.
I am a physician and I think Dr Tsai is fabulous ! He is brilliant , kind and thorough! He goes over and above !
He is the best doctor I ever had . Very knowlegeable, very professional. I recomend dr. Tsai to anyone who is looking for a doctor or surgeon in the neck /nose specialty.
The doctor is excellent but the waiting time is very bad I wait for more than one hour
Very professional, straight to the point. Will certainly return to him if need be.
Very concerned about answering all of my questions, fully explained what he could about my issue. Followed up with a personal phone call after the appointment. Does not get much better than than.
He was great. Calm, considerate. Explained everything.
Very professional, comfortable and friendly. he was able to provide and exam and talk me through the possibilities to resolve the issue.
Very nice and knowledgeable.
Gregory tsai was great. He answered all of my questions and went above and beyond to describe what the issue was. He was very thorough and a great doctor!
Love him really good dr
Dr.tsai visit was a experience I had not had in many years.he listen and explain and best of all comes up with a plan I would give him 100 percent Patient satisfaction. THANK YOU THANK YOU
Dr Tsai was fantastic, explained everything in clear simple terms, and went the extra mile to confirm my diagnosis. I have seen two other ENTs who could not tell me why I had ear pain while diving. The audiology tests were very thorough and used technology I had never seen before, and this made all the difference in getting a diagnosis. Highly recommend.
He is a very nice doctor who is thorough, he takes his time to explain everything to me. I really like his bedside manner.
OK visit. I was a "routine" case & rcvd "routine" care. Nothing special and not notably thorough.
Very informative and was mindful and respectful of my fear of having things stuck in my ears. He suggested trying the least abrasive and painful way to unclog my ears and described each procedure with me before moving forward and making sure I was comfortable with it. I would definitely recommend this doctor to anyone in search of an ENT.
Dr. Tsai was very professional and very thorough. Would definitely recommend him.
Took the time to explain all procedures and diagnosis. Highly recommended
Great visit. Quick, and to the point, but extremely detailed. Great patient care. Will be referencing more patients to him as often as possible. Thank you Dr. Tsai!
He is very competent and totally fixed my problem quickly once I was seen but I had to wait 40 minutes for a two minute procedure, which was frustrating.
Very helpful, professional and approachable. He has a wealth of knowledge and I always feel like I learn a lot from him. I would recommend him to anyone.
After filling out necessary paperwork I did not have too long a wait to be seen. Care was thorough and professional.
Great Doctor...even though he's young...he's very caring...if you have a problem (at any time) he's always there for you doing all he can to solve the issue.
My ears were cleaned and siphoned. And he prescribed an anti-biotic for an infection. Friendly and compassionate.
he's a great doc I recommended him to my boy friend and I would tell anyone that need a ENT doc he's one to consider
He answered my questions and arranged what I needed.
So glad I went thru zocdoc - easy! I also called the office that morning and was advised to come early for a 3:15 appt. I did - and got in at 3:10. (Last time i waited over an hour to see him). He's a gem!
After waiting an hour when I was clearly his first appointment of the day, not only did the front desk reception seem to not care that I was made to wait an hour but when I finally did see him I didn't receive an apology or explanation. Then a 5 minute exam, a prescription of antibiotics without any diagnosis. He walked out with a prescription asked me to walk around the desk where I thought I could ask him a question, when I go the other side he walked away and talked to a nurse didn't talk with me about a follow up, didn't say goodbye and didn't answer any questions. So no I won't be returning.
Great reception, Great visit. Overall, positive experience.
Great doc. Terrible wait.
He's an excellent doctor! He took the time to answer my questions - even those that were medical but not related to my condition.
Very intelligent and perceptive.
knowledgeable, very considerate.
Very good doctor I went to him for a last minute, same day problem and would go back. He is very professional and treats patients with respect. I liked that he explains with visuals what the problem was and why he prescribed what he did. Very nice and thorough.
Very professional. He knows what he is talking about. I trust him. Would recommend him to anyone.
Dr. Tsai was able to diagnose what I had in less than 2 minutes and was very smart and capable. Too bad I had to wait 1 hour and 10 minutes to get seen. Won't be coming back.
Dr Tsai actually is a great ENT who is always on time !!
Very friendly and approachable. Wait was a bit long but no other complaints.
I've seen Dr. Tsai several times and keep coming back! He's really smart, personable, offers whatever treatment options he can, and always follows-up.
Courteous, knows his field very well and social.
I've seen Dr. Tsai multiple times and he continues to be a terrific practiitoner: professional, knowledgeable, easily understood, communicative, and provides helpful treatments. The wait time at West 59th Street office was 45 min. last time, too long for a working person who needs to get back to work.
Very detailed and pleasant... Will def recommend him
Dr. Tsai is a great doctor. Very knowlegeable, attentative, caring and kind. Everyone in the office is friendly.
FANTASTIC! A lot of doctors in NYC have a tendency to rush patients in and out because of the high volume, but Dr. Tsai really took his time to go thoroughly through all my symptoms and problems and made me feel cared for. Not a question went unanswered and at no point did I feel rushed. This guy is a 10/10. Thank you!
Overall, great visit. The doctor himself was very amiable, yet professional. He took his time with my consultation, explained everything thoroughly and e-mailed me within 24 hours with information he promised me. I will definitely make him my regular ENT. The only negative to my visit was the receptionists. The three people I interacted with all had an attitude problem from the get go and for no reason (there were no points of contention during my visit). But I came here to see a doctor--who was excellent--so I won't let that affect his rating.
Nice guy. On time. Very knowledgeable. I would highly recomend him.
Dr Tsai was professional and caring. He spent a long time with me, listening and explaining. He explained the drugs as well as their side effects, and provided me with options.
First visit ever to an ENT and (obviously) first with Dr. Tsai. I was able to get a same-day appointment on the day after a major holiday when many other ENT offices were closed. Dr. Tsai was very thorough and very nice—patient, great bedside manner, excellent listener, explained everything he was doing before he did it. Highly recommend. Re: wait time... Even though I was on time, filled out the patient paperwork in advance and even though there was only one other person in the waiting room (again, day after a major holiday), I waited about 35 minutes to be called into a patient room and then about five more minutes until the doctor came in. Not a huge deal, just something to keep in mind.
I would highly recommend him. Very professional, knowledgeable and patient.
Great doctor with efficient but thoughtful bedside manner. Very smart, technical.
Dr. Tsai was able to listen to my symptoms and explained everything very cleary. He was very knowledgable in explaining why these sympstoms occur and listed a couple of solutions. He was very patient with me throughout the entire appointment, which I really appreciated. Everyone at the office was very friendly and helpful, especially Kourtney who further explained everything! I highly recommend you visit Dr. Tsai!!!
he's the best! explains everything.. uses diagrams.. easy to talk to and will answer all your questions thoroughly.
I was very upset about the receptionist. When I called to get the address they informed me that my appointment time was changed-but they didn't bother notifying me. When I told them I would try to be there at the new time they said if I am not there then the doctor will not see me. I was really upset.
Nice office and nice guy!! Seemed to care a lot about helping me!
He diagnosed the issue and explained in full clear detail how we will resolve it. I'm very pleased with my visit to Dr Tsai
Made me feel comfortable and treated me with respect
Dr Tsai should teach a course to medical students/residents on bedside manners, because he is such a good listener. He is not condescending at all. I had many questions, and he gave each one the same level of importance as I did when I thought of them. He did not make me feel like they were "dumb" or "annoying" questions. I had questions after our appointment and he took the time between patients to answer me. He also gives out his email, which I used later on in the day with yet another question, and he responded right away! I would have liked to have a more aggressive approach to my treatment but his recommendations make sense.
Very friendly, softly spoken, explained things clearly.
The reason I chose to visit Dr. Tsai was because of his emphasis on education. I don't know much about the inner-workings of the ears, nose, or throat and I really wanted someone who would take the time to educate me on what's going on inside my head. I appreciated how Dr. Tsai utilized graphs and made drawings to explain things. I did, however, feel a tad rushed -- which is one of my biggest pet peeves with medical professionals.
Very professional and informative
Dr. Tsai was very attentive, personable and thorough.
Dr. Tsai was thorough, personable, and assured in his observations. I felt very comfortable and happy with the whole process.
Courteous, professional, and knowledgeable. Very satisfied .
Listens well, and explains his decisions in detail. Overall, very efficient office.
I am always happy after I see Dr Tsai. He is the most professional, knowledgeble doctor aver seen in my entire life. I will recommend him to anyone and I did to some of my friends. Dr Tsai is the Angel Doctor.
I would highly recommend Dr. Tsai. He was professional, yet friendly; easy to communicate with & quite competent. I especially liked that he listened carefully, answered all my questions & then took the time to explain & educate. This is exactly how a physician should be.
Doctor Tsai was great. Will recommend him to others.
Thank you for helping Mr Williams
A great consultation and treatment with Dr. Tsai; Very professional, friendly and communicative, no delay and looking forward to my next visit in two weeks - I couldn't say that about most hospital appointments! Dr. Tsai is highly recommended for any ENT issues or concerns you may have.
Great approach, he explain me why not to do a surgery for my nasal polyps, showing his prudent approach.
Professional and kind. Answered all of my questions and did not feel rushed and gave time to explain my case to me.
He was good but the wait was a bit long.
A very long wait, nearly an hour to be seen, was I got to the Doctor it was fine.
Dr. Tsai is one of the most informative doctors I have ever had the pleasure of meeting. I went in because I couldn't breath due to a cold (and normally have congestion anyway). He taught me how congestion works, drew pictures so I completely understand and left relieved. He appreciated my homeopathic nature and gave me excellent remedies without medication. He's amazing!
The office staff were friendly and accomodated me being late. The wait time was very short and Dr. Tsai took the time to address all of my concerns. I would highly recommend him.
Wait time was about 30 minutes but worth it - Dr. Tsai was extremely friendly, patient and helpful. He listened to all of my concerns and took the time to explain things in a way that was easy to understand. I highly recommend his services.
I saw Dr. Tsai as a specialist for a condition that my regular ENT could not treat. He was very pleasant and no-nonsense, straight to the point and no chit-chat. He explained the procedure thoroughly, with diagrams, and was going to schedule me for a procedure. He contacted me several days later to inform me he was unable to procure the necessary equipment. He then suggested names of other physicians in the area who could possibly help me, one of which I made an appointment with. I really appreciate his honesty and assistance with finding another doctor. The office staff was very good as well and I hardly had any wait before I was seen.
Fantastic experience! My ear felt clogged for the last week. I saw Dr. Tsai and within 10 minutes he fixed the problem. My wait time was longer than expected, but they were very thoughtful and politely explained that there was an emergency during the appointment before mine. His personality and "bedside manner" were great. I highly recommend him.
Dr.Tsai was very professional and was able to explain my condition througly, draw a diagram and answer my questions. I would highly reccommend him to family and friends.
Very thorough. Gave a lot of background info and explained what I can expect through the healing process. Would definitely visit again if I needed to.
Excellent doctor! Extremely knowledgeable and helpful. Highly recommend as one of the top ENT's I've been to.
I LOVE this service! ZocDoc is my new buddy. This doctor was fine. Not the cleanest facility but whatever. It's New York City. He was down to business. No sweet talk. Just addressed the issues with speed and conviction.
Very professional. Saw me promptly, reviewed medical history and asked appropriate questions. Explained fully his opinion and answered all of my questions. Would see him again if needed.
when I arrived the receptionist said my appointment was not in the computer, but she arranged for me to see him...please take note.
Great communication,highly recommended!
Very personable. Listened to my issues concerning my ear and possible hearing loss. Found cerumen (ear wax)in opposite ear another M.D. had said was clear. Removing wax is not painful but I was a bit jumpy, we then moved to another room with microscope and he effectively did what he needed to do.
Dr. Tsai is very attentive to what the patient is saying and very caring with a great bedside manner. He also takes his time to explain everything. The visit to his office was very useful and productive.
Great bedside manner and seemed concerned. Knowledgeable about the situation and had fancy devices that I haven't seen before with other ENTs! I liked that he wanted me to follow up via e-mail or phone if my prescription didn't work.
Dr. Tsai is both personable and knowledgeable. He diagnosed me quickly and answered all of my questions. Plus he is experienced in treating divers with ear issues, so I will return if I suspect scuba related problems in the future.
Quick service. Everyone there was very professional. The doctor was very informative and detailed explaining what was wrong and what I needed in order to get better. Even in explaining the medicine, side effects, etc. Told me what I needed to hear (it'll get better in time), and not what I wanted to hear (you will get better quick!) :-). So it helped cause now I know what to expect and to be patient. What I appreciate the most is that he told me if I have any questions in reference to my condition or the medicine, I can call him or even email him which not many doctors offer that. I highly recommend this Doctor!
He was extremely knowledgeable and made me feel comfortable:)!
Dr. Tsai is a really wonderful ENT. He reached out before my appoinment to gather additional information as well as asked excellent questions during my visit. He was attentive and explained all procedures before he began. Explained throughly the medications he was prescribing. And he finished the visit by offering to be available by email if I wasn't feeling better or if I had additional questions. It is without hesitation I would recommend Dr. Tsai!
Disappointed.. although front staff was really friendly and upbeat!
Dr. Tsai was very courteous and explained everything that I needed to know to help out with my condition (clogged ears). Told me what I can do try to do so it will not happen again or at least for the pain to subside. He's a great ENT.
Very nice. Explained all the side effects of the prescriptions. Answered all my questions and makes himself available via email. Highly recomended.
Very nice doctor
He's good because he checked everything I needed and he explained everything I needed to know. I felt he's trustworthy.
Dr. Tsai was extremely professional. He showed interest in my condition, asked many questions, made a thorough examination, recommended treatment with explanation, and explained what I should do if my illness persisted.
i thought staff was excellent and doctor's bedside manner were excellent - brought my 97 year old in to see him and he was kind and patient
The office staff was professional and pleasant. The Doctor was thorough and took the time to make sure I had no concerns or questions before ending the appointment.
Besides seeming to be double booked, all good.
Very helpful - would go back very professional
Very professional Doctor! The most intellectual and concerned specialist I've ever had. Dr. Tsai takes his time to establish a plan of care and his overall ability to provide quality healthcare is unsurpassed.
Real professional. Explained everything in details. Gave perfect recommendations.
He's a good doctor, it's just that he has so many patients and you have to wait and it's hard to get his time.
He Was very efficient courteous
Doctor Tsai was very patient explaining what was ailing me and seemed very knowledgeable in latest technology. He did not push me to do the procedure that other two doctors were too eager to perform and explained why it was not neccessary at this time. I felt that he had my best interest in mind.
Very professional, direct. Very good.
Dr Tsai and Susan were great today. Professional, courteous, efficient and very helpful. I would highly recommend Dr Tsai and his team. Thank you!
He was very professional and courteous. The front desk had minor issues, but were still friendly.
very patient and professional
Dr.Tsai was wonderful. He made me feel at ease and explained the reasons for my symptoms in layman's terms. I felt very comfortable with his recommended course of treatment.
Dr. Tsai was great and knowledgeable. I felt very comfortable with him and felt relieved after my appointment, which covered all the thorough exams that I needed to be reassured everything was okay.
Very thorough and nice. I will go back to him for all my ENT needs.
Dr Tsai seems nice, I have no serious complaints about him. I was here twice. Both times, I waited over 1 HOUR for my appt. and oth times, I waited in the exam room, not even on a couch or comfortable chair in the waiting room. Unreal. For this, I would never recommend this office. Plus..the front staff is very rude.
Extremely thorough exam providing very good input all the way through. No hesitation at all recommending Dr. Tsai. He's one of the best!
Excellent doctor with impeccable bedside manner. Saw me right away, and thoroughly went over everything to make sure I understood my prognosis. Five stars!
He was friendly, listened attentively, and seemed like a great diagnostician. He explained the procedure, showed me what it entailed using diagrams, and even let me look through his endoscope, which really eased my anxiety. I would highly recommend him.
Dr. Tsai initially seemed to be less attentive than the reviews indicated, but I soon learned he was willing to listen to everything. He did his best to give me the care I needed.
I have been to see Dr. Tsai before and that's why I went back. He is an excellent professional who follows through on your health as well as the medicine he prescribes. I like that in a doctor. He doesn't forget you as soon as you leave his office. He follows through.
I was impressed by the professionalism and attentiveness of Dr. Gregory Tsai. He was thorough and understanding. The office staff are friendly and efficient. I would definitely highly recommend Dr. Tsai as a highly professional doctor. Many thanks
Great visit with Dr. Tsai. He was a little bit late for the appointment, but I guess he had to run over to the West side from the East. He made up for it by being extremely professional, efficient and effective. He identified the issue quickly and thoroughly explained it to me in an easy to understand manner.
Dr Tsai is super good and very patient and professional. Highly Recommend!
Professional and great with people. Seems very intelligent.
Fast and painless! Dr. Tsai's bedside manner was both professional and empathetic.
Incredible bedside manner. Listens to you, does a thorough examination, then explains to you what's going on with helpful diagrams. Highly recommended. One piece of advice, fill out the forms his office sends you before your appointment day. The nurses will be impressed!
First of all, 2 big thumps up for the ZocDoc App!!!!! I can't believe i got an appt with the doctor the FOLLOWING DAY!!!!! Usually it's next week or after 2 weeks. I didn't have to wait to see the doctor, as a matter of fact, it' the doctor who was waiting for me, as I was filling out the forms for the first time, as a new patient!!! Now for the doctor, I would highly recommend. Dr Gregory Tsai is very professional, polite, efficient and he LISTENS to what you have to say, not like other doctors. I am glad I found him!!!!
I am highly pleased with my first visit with Gregory Tsai, particularly because I have visited other specialists about this same issue and didn't have anywhere near as good an experience in the past.
Very thorough and efficient without rushing through the appointment. Makes sure you understand the problem and solution.
He was thorough and explained everything well. I have had just one apponintment thus far, but have a really good feeling about his abilities as a doctor and his friendly bedsid manner.
Dr. Tsai was attentive and thorough. Did not rush me through the appointment. I'll definitely go back the next time I need to see an ENT doctor.
This was my second appointment with Dr. Tsai. He is very professional and answered all of my questions. He really listens. I highly recommend him to all my friends and I am sending my mother to see him.
Great! Efficient. Competent.
Very friendly and knowledgeable. Explains everything thoroughly. Ignoring the discomfort from my illness, a good experience.
This was my first visit and he was very helpful. I have been dealing with an ear wax problem for many months and another ENT doctor was unable to help me. I went to Dr. Tsai and he fixed my problem immediately! He's awesome!
Great Doctor, very informative. Took the time to properly explain everything and answer all my questions. Will definitely use him again.
Was put at ease and more important, my problem was resolved. Very thorough and helpful, talked me through the process. Offered good feedback, recommendations to prevent or stop further problems, and gave possible reasons for my problem. Nice attitude and manner. I will be back. Thanks!
Very thorough examination and explanation. Feel very comfortable through the whole process. Both the doctor and staff are super friendly. Highly recommend.
Great doctor, knowledgeable and caring.
Doctor was vey thorough and sat to explain everything. Also encouraged questions never felt like he was rushing me out of the office. Would definitely recommend.
Clear, friendly, to the point. Acid test is whether the treatment works!
Dr. Tsai obviously had a full schedule but he took the time to explain my condition in detail, even drawing pictures - much appreciated!
Great and very thorough.
i'd highly recommend dr. tsai.
Great doctor! Explains everything detailed to you and takes his time! You won't feel rushed. Highly recommended!
He is a very good doctor.
Good. He's very nice and took time to answer questions. The only downside was the wait time but I imagine it was b/c I was squeezed into his schedule.
Dr. Gregory Tsai was very professional and responsive. He appeared knowledgeable and helpful in all aspects. I would definitely recommend him to others.
Excellent! Fast service, friendly doctors and office staff.
Dr. Tsai is a wonderful doctor and his staff is very accommodating. The only thing negative worth mentioning, if you go through zocdoc apparently the time you schedule is not the time you get in. I had a 1:30 and did not get in to see him until 2:30 - supposedly because I booked through ZocDoc.
Very attentive and thorough
He is the best doctor and surgeon ever seen. he is very responsible, likes his job and his patients. he has a very professional bedside manner,vey smart and knowgeable, he knows what he is doing. I had two surgeries in one year with him, I trust him, I would recommend him to anyone.
Helpful, thorough, and reassuring. Took the necessary time to talk with me and walk me though the diagnosis and treatment, even though it was a minor issue.
he is a very kind and calming man who listens intently to whats wrong and takes the time to FULLY explain his diagnoses
Dr. Tsai was very thorough and fixed my earache within 20 minutes! I was very happy and appreciated that he took the time to explain what was wrong.
Couldn't have asked for a better experience. Would def see Dr. Tsai again and would readily refer him to friends and colleagues.
My visit was excellent and will difenately use Dr Tsai again if needed
Provided immediate relief, for which I'm grateful.
Excellent service. very short wait time.
Dr. Tsai is wonderful; staff was very nice, too. Not rushed, took his time and listened to me when I explained my throat symptoms, and explained each procedure he was taking to get a diagnosis/ cause of problem. Very thorough! Will highly reccommend.
Dr. Tsai was great, I plan to continue to see him and would recommend him to others. The office staff was very friendly and efficient too.
Great! Very professional.
Dr. Tsai was excellent. He was patient, thorough, and explained everything he did and was seeing. The office was clean and the staff relatively helpful and friendly.
Dr. Tsai was extremely knowledgeable and thorough during my visit. He made sure to answer all of my questions. I never felt that he was rushing to finish my office visit. I would definitely refer him to friends and family.
It was better than I expected
Dr. Tsai was very sincere and knowledgeable.
The receptionist was very helpful and friendly.the doctor was very educationally and very informative on my options..great, smart, professional staff.doctor explained everything and was very nice. felt very comfortable.clean and great atmosphere.
I booked an appt with Dr. Tsai after seeing the great review on ZocDoc.com. Well, I must say I was alittle disappointed with his bedside manner. He was in and out, no real friendliness, and I didn't even have a chance to ask any questions -he just left me in the room when he was done! Anyway, I probably would not go back Dr. Tsai after today's visit.
He was very nice and thorough. He great effort to explain all the tests and medications to me and what I could expect. I recommend him highly!
Dr. Tsai was very nice and spent time explaining things to me. He also was very gentle. I would recommend him! Another plus- the office was clean!
Very patient and thorough during the consultation. Many thanks.
dr. tsai is extremely knowledgeable and helpful - and probably one of the most understanding doctors i have ever met with (he came right in once he was told that i was under strict time constraints)....and i highly recommend him for someone who doesn't need to get in & out the door quickly- but i wouldn't recommend him for someone who has to be in & out in at the time scheduled (i realize i may have too highstandards here..)
My experience with Zoc Doc and Dr. Tsai was wonderful. I wok up at 12:30 AM with a horrible sore throat that I had ignored for a few days. I decided to go on Zoc Doc and see if I could find someone on my insurance for first thing the next morning. I was able to see Dr. Tsai at 9:30 the next morning. He was very attentive, explained everything and answered all my questions. All the recommendations were accurate. I couldn't be more pleased. What a great service!! Thank you!!
I thought he was wonderful and he calmed my fears considerably. I've had some very bad experiences with doctors in the past, so I'm quite skittish about them in general. (I also rarely see doctors for anything unless something seems TRULY wrong; like once every 15 years.) I'm recommending him to my father and, of course, all of you.
Great Doctor! Very Thorough! And I love ZocDoc, Everyone should be on this!!
Very nice doctor. I totally recommend him.
Dr. Tsai was very helpful and informative. He took time to explain my condition and the preventative measures I could take. I wholeheartedly recommend him!
Great doctor. I've seen a lot of ENTs and this was the first who actually listened to everything I had to say, explained everything clearly so that I understood it, repeatedly asked if I had any questions, and DIDN'T push me to have elective surgery like all the others. I waited maybe five minutes in the office and he spent over half an hour with me. Definitely recommend.
Dr. Tsai is the best ENT I have ever been to.
Fabulous doctor. Informed, thoughtful, friendly and warm. I would recommend him highly.
Mr. Tsai was very knowledgeable and professional. He did a great job of explaining to me everything that I needed to know. Unlike the other doctor that I visited regarding my condition, who recommended surgery after talking to me only twice, Mr. Tsai advised me to wait and made clear to me that surgery might not solve all of my problems. I will definitely visit him again.
on this date of january 08, 2010 my visit with dr. tsai was totally impressive!dr. tsai should be recognized as a "super doctor" because he is really intelligent and extremely helpful. i' ve been suffering from sinus/allergy conditions for a very long time only to lose my hard earned money to specialists that didn't care and with luck i found dr. tsai through zocdoc. i can finally say that my health and life will improve extremely due to dr. tsai's intelligence and care. the receptionist has a very loving and friendly heart. i would strongly recommnd this office to be advertisted on all major new york city television media and newspapers. thank you zocdoc and dr. tsai for your help and i can't wait to visit the office again within two weeks for further treatment. best wishes 2010, david price
Dr Tsai was polite, attentive and explained in detail the causes and treatments for my sinus condition.
One of the best physicians I have seen in a long time (and I'm a physician myself!). Dr. Tsai was extremely knowledgable, professionally, and polite. I highly recommend him.
I could not be more pleased with Dr. Tsai. I tend to avoid doctors' offices like the plague, but will not hesitate to call this office next time I feel under par. I was seen by the doctor immediately following my completion of the forms. He explained, in layman's terms, how each of my symptoms related to my diagnosis, and how each would be treated by the prescribed medication. The office was clean and orderly, the receptionists were warm and helpful, and I was in and out in about 35 minutes.
I thought Dr Tsai did a great job treating me. He really explained the functionality of the medicine I was taking and explained what was causing my vertigo symptoms. He talked me through what I should expect and how to speed along the process. I will definitely return to him with any further ENT-type issues.
I found him thorough, knowledgeable and he explained everything during my visit. I'd definitely see him again if I needed to.
The doctor was wonderfully sympathetic, expert in his area of specialization, and best of all, I was able to get an appointment with him on short notice for a condition that needed immediate attention. Wonderful. He will definitely be my regular ENT.
Dr. is very good ; listening ,explaining everything to the pt. also very good in his consultation .
The office was professional, I was called within 10 minutes of signing in and Dr. Tsai walked in almost immediately and began the consultation. He's obviously younger than many of the older doctors I've seen but I found comfort in the fact that we were closer in age. He had a vast knowledge of my problem and I've already recommended him.
He was the best doctor I have ever been to... He took the time and explained everything,v. Professional & knolegeable.. He used a camera to look down my throat and took a culture too explaining first how it will feelhe is v gentle and the best Dr....absolute deliight the entire visit!!!I left feeling happy & taken care of. Thank u!!!!
Very knowledgeable and informative.
Doctor Tsai was very warm and open to my problem - diagnosed the problem right away and sent me off on my way happily.
Dr. Tsai was great. Very friendly, explained everything he was going to do, informative and thorough. As a first time patient, I was very pleased.
Dr. Tsai seems like a very good doctor even if i only spoke with him for 30 minutes. He is very knowledgeable & didn't want to jump into surgery like some other ENT's I had gone to see. Thank you Dr. Tsai
On time, pro, all you can expect from a doc.
I was more than an hour early for my appointment, it was my first visit, i went in signed the usual papers and the doctor called me in, he was thorough, professional and explained every single detail to me, he then referred me to another specialist for a test by the time i got home the specialist called me about the referral. I will refer Dr. Tsai to anyone.
Great doctor - did not rush, and took the time at the end to explain the problem and causes - highly recommended!
Dr. Tsai is great. He listens very well, explain things in detail, and has a approachable style that makes you feel comfortable if you want to ask questions. He's also knowledgeable, friendly and does not make you feel rushed. An excellent doctor, one I would highly recommend.
Dr. Tsai was courteous, polite and professional. I appreciated his concern with the problem that I was experiencing and would highly recommend him to anyone who needs an ENT specialist.
How refreshing to not feel as though I am not on an assembly line during a visit, particularly as a new patient who booked last minute with an emergency. I am a musician, so I need my ears to earn my living; on the day of my visit, my ears were so clogged that I knew I couldn't play my matinee that day. I booked my visit via the internet just hours before, after finding Dr. Tsai on ZocDoc. I selected Dr. Tsai mostly by his proximity to the theater, in case he were running behind. I was taken on time, but not hurried, and Dr. Tsai took the time to discuss my medical and personal history before proceeding. I was impressed that he had also read and received my " "cry-for-help" e-mail via ZocDoc, which I really didn't expectwould happen; normally, one is asked to fill out forms and write things and it goes no further. Dr. Tsai cleaned my thoroughly clogged ears quickly and painlessly, always checking my comfort level in the process. He also checked my nose and throat - a bonus exam! I appreciated being treated as a patient and not a number, and have already recommended Dr. Tsai to colleagues.
Very attentive doctor with great knowledge of scuba diving medicine. Would recommend him to anyone but divers especially.
very professional and attentive. Found a great doctor!!!!!!!
Dr. Tsaid is very professional and knows what he is doing. I am definitely coming back to him.