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Qualifications and Experience
Awards and Publications
Dr. Tsai provides ear, nose, and throat care to adults and children for: hearing loss, vertigo, sinus disease, allergies, hoarseness, and swallowing problems. His interests include: head and neck surgery, including surgery of the thyroid, parathyroid, and salivary glands; sleep medicine - both non-surgical and surgical treatment; and scuba diving medicine. He is board certified in both otolaryngology and sleep medicine. He is on the DAN (Divers Alert Network) referral list for scuba diving medicine.
Verified Patient Reviews
He was running late due to a surgery he was in before my appointment, but the receptionist keep me in the loop with his status. When Dr. Tsai did arrive, he saw me immediately and was attentive to my needs. Afterwards, he followed up with an email which made me feel as if I was not just another patient. Definitely recommended!
Dr. Gregory Tsai was great! He was highly knowledgable about my ear issue due to diving and gave me some great pointers to use for my next dive. I would highly recommend him.
Dr. Tsai was very thorough and very patient. He didnt just throw a diagnosis at me but really took the time to think about my symptoms. Although my issue is still unresolved, I have a plan forward.
I felt comfortable since he was very careful. I had a clogged ear which he took care of with a suction since that was my wish. I could tell he had great experience.
Solid and professional.
Very professional, great "bedside manners." Felt very comfortable and confident in his expertise. Would see him again!
Dr Tsai was very professional, however the staff was not. They made it seem as if my presence was bothering them. I also did not receive call backs from either Dr Tsai or his assistant. I was even told that they did not have time to show me how to use a machine that they said I needed to use at home. I have never experienced such a unprofessional scenario with any doctor my entire life.
Super professional, great touch with delicate procedures. Very efficient. Maybe a bit hurried for time...
Dr. Tsai is excellent. Highly recommend!
I thought Dr. Tsai was great. This was my first ENT appointment and had been battling a bad sinus infection for three weeks. I feel significantly better after one day-which he told me I would. He's very knowledgeable, informative and caring. My primary physician recommended him and so thankful he did!
Pleasant, thorough, and knowledgeable! Was a quick and easy visit, feeling better already!
Dr. Tsai was very professional and thorough. I had a lot of questions and he helped answer all of them for me. He explained, even drew out a diagram, the cause of my problem and offered solutions. I would highly recommend him as a ENT.
Good visit, took time to look at all issues and communicated vry well.
Fantastic and highly recommend!
In n out fab experience
He was great--- would go back.
He was wonderful and informative.Would see him again if I need a ENT.
Dr. Tsai was able to detect what has been going wrong with me the past 2 weeks. Very patient and very thorough. He answered all the questions and seemed to be very opened in answering more. He explained everything clearly. It's nice to have a physician who take their time and really walk you through.
no complaints, very professional, friendly and fast
Trustworthy and caring ENT, takes the time to discuss results. Referred me to his Audiologist colleague who right away gave me a consultation. Most efficient and comprehensive doctor visit I have had in Manhattan.
Very friendly, softly spoken, explained things clearly.
The reason I chose to visit Dr. Tsai was because of his emphasis on education. I don't know much about the inner-workings of the ears, nose, or throat and I really wanted someone who would take the time to educate me on what's going on inside my head. I appreciated how Dr. Tsai utilized graphs and made drawings to explain things. I did, however, feel a tad rushed -- which is one of my biggest pet peeves with medical professionals.
Very professional and informative
Very quick, efficient and thorough. Facilities had all the necessary equipment to assist with the diagnosis. Dr Tsai was very nice, knowledgable and appropriately diagnosed and resolved the problem. Highly recommend.
Dr. Tsai was very attentive, personable and thorough.
Dr. Tsai was thorough, personable, and assured in his observations. I felt very comfortable and happy with the whole process.
Courteous, professional, and knowledgeable. Very satisfied .
Listens well, and explains his decisions in detail. Overall, very efficient office.
I am always happy after I see Dr Tsai. He is the most professional, knowledgeble doctor aver seen in my entire life. I will recommend him to anyone and I did to some of my friends. Dr Tsai is the Angel Doctor.
I would highly recommend Dr. Tsai. He was professional, yet friendly; easy to communicate with & quite competent. I especially liked that he listened carefully, answered all my questions & then took the time to explain & educate. This is exactly how a physician should be.
Doctor Tsai was great. Will recommend him to others.
Thank you for helping Mr Williams
A great consultation and treatment with Dr. Tsai; Very professional, friendly and communicative, no delay and looking forward to my next visit in two weeks - I couldn't say that about most hospital appointments! Dr. Tsai is highly recommended for any ENT issues or concerns you may have.
Great approach, he explain me why not to do a surgery for my nasal polyps, showing his prudent approach.
Professional and kind. Answered all of my questions and did not feel rushed and gave time to explain my case to me.
He was good but the wait was a bit long.
A very long wait, nearly an hour to be seen, was I got to the Doctor it was fine.
Dr. Tsai is one of the most informative doctors I have ever had the pleasure of meeting. I went in because I couldn't breath due to a cold (and normally have congestion anyway). He taught me how congestion works, drew pictures so I completely understand and left relieved. He appreciated my homeopathic nature and gave me excellent remedies without medication. He's amazing!
The office staff were friendly and accomodated me being late. The wait time was very short and Dr. Tsai took the time to address all of my concerns. I would highly recommend him.
Wait time was about 30 minutes but worth it - Dr. Tsai was extremely friendly, patient and helpful. He listened to all of my concerns and took the time to explain things in a way that was easy to understand. I highly recommend his services.
I saw Dr. Tsai as a specialist for a condition that my regular ENT could not treat. He was very pleasant and no-nonsense, straight to the point and no chit-chat. He explained the procedure thoroughly, with diagrams, and was going to schedule me for a procedure. He contacted me several days later to inform me he was unable to procure the necessary equipment. He then suggested names of other physicians in the area who could possibly help me, one of which I made an appointment with. I really appreciate his honesty and assistance with finding another doctor. The office staff was very good as well and I hardly had any wait before I was seen.
Fantastic experience! My ear felt clogged for the last week. I saw Dr. Tsai and within 10 minutes he fixed the problem. My wait time was longer than expected, but they were very thoughtful and politely explained that there was an emergency during the appointment before mine. His personality and "bedside manner" were great. I highly recommend him.
Dr.Tsai was very professional and was able to explain my condition througly, draw a diagram and answer my questions. I would highly reccommend him to family and friends.
Very thorough. Gave a lot of background info and explained what I can expect through the healing process. Would definitely visit again if I needed to.
Excellent doctor! Extremely knowledgeable and helpful. Highly recommend as one of the top ENT's I've been to.
I LOVE this service! ZocDoc is my new buddy. This doctor was fine. Not the cleanest facility but whatever. It's New York City. He was down to business. No sweet talk. Just addressed the issues with speed and conviction.
Very professional. Saw me promptly, reviewed medical history and asked appropriate questions. Explained fully his opinion and answered all of my questions. Would see him again if needed.
when I arrived the receptionist said my appointment was not in the computer, but she arranged for me to see him...please take note.
Great communication,highly recommended!
Very personable. Listened to my issues concerning my ear and possible hearing loss. Found cerumen (ear wax)in opposite ear another M.D. had said was clear. Removing wax is not painful but I was a bit jumpy, we then moved to another room with microscope and he effectively did what he needed to do.
Dr. Tsai is very attentive to what the patient is saying and very caring with a great bedside manner. He also takes his time to explain everything. The visit to his office was very useful and productive.
Great bedside manner and seemed concerned. Knowledgeable about the situation and had fancy devices that I haven't seen before with other ENTs! I liked that he wanted me to follow up via e-mail or phone if my prescription didn't work.
Dr. Tsai is both personable and knowledgeable. He diagnosed me quickly and answered all of my questions. Plus he is experienced in treating divers with ear issues, so I will return if I suspect scuba related problems in the future.
Quick service. Everyone there was very professional. The doctor was very informative and detailed explaining what was wrong and what I needed in order to get better. Even in explaining the medicine, side effects, etc. Told me what I needed to hear (it'll get better in time), and not what I wanted to hear (you will get better quick!) :-). So it helped cause now I know what to expect and to be patient. What I appreciate the most is that he told me if I have any questions in reference to my condition or the medicine, I can call him or even email him which not many doctors offer that. I highly recommend this Doctor!
He was extremely knowledgeable and made me feel comfortable:)!
Dr. Tsai is a really wonderful ENT. He reached out before my appoinment to gather additional information as well as asked excellent questions during my visit. He was attentive and explained all procedures before he began. Explained throughly the medications he was prescribing. And he finished the visit by offering to be available by email if I wasn't feeling better or if I had additional questions. It is without hesitation I would recommend Dr. Tsai!
Disappointed.. although front staff was really friendly and upbeat!
Dr. Tsai was very courteous and explained everything that I needed to know to help out with my condition (clogged ears). Told me what I can do try to do so it will not happen again or at least for the pain to subside. He's a great ENT.
Very nice. Explained all the side effects of the prescriptions. Answered all my questions and makes himself available via email. Highly recomended.
Very nice doctor
He's good because he checked everything I needed and he explained everything I needed to know. I felt he's trustworthy.
Dr. Tsai was extremely professional. He showed interest in my condition, asked many questions, made a thorough examination, recommended treatment with explanation, and explained what I should do if my illness persisted.
i thought staff was excellent and doctor's bedside manner were excellent - brought my 97 year old in to see him and he was kind and patient
The office staff was professional and pleasant. The Doctor was thorough and took the time to make sure I had no concerns or questions before ending the appointment.
Besides seeming to be double booked, all good.
Very helpful - would go back very professional
Dr. Tsai is a great doctor. He was able to quickly (but thoroughly) diagnose my illness, where others had been able to. He is also makes sure to listen to you and ask the right questions. I highly recommend him.
Very professional Doctor! The most intellectual and concerned specialist I've ever had. Dr. Tsai takes his time to establish a plan of care and his overall ability to provide quality healthcare is unsurpassed.
Real professional. Explained everything in details. Gave perfect recommendations.
He's a good doctor, it's just that he has so many patients and you have to wait and it's hard to get his time.
He Was very efficient courteous
Doctor Tsai was very patient explaining what was ailing me and seemed very knowledgeable in latest technology. He did not push me to do the procedure that other two doctors were too eager to perform and explained why it was not neccessary at this time. I felt that he had my best interest in mind.
Very professional, direct. Very good.
Dr Tsai and Susan were great today. Professional, courteous, efficient and very helpful. I would highly recommend Dr Tsai and his team. Thank you!
He was very professional and courteous. The front desk had minor issues, but were still friendly.
very patient and professional
Dr.Tsai was wonderful. He made me feel at ease and explained the reasons for my symptoms in layman's terms. I felt very comfortable with his recommended course of treatment.
Dr. Tsai was great and knowledgeable. I felt very comfortable with him and felt relieved after my appointment, which covered all the thorough exams that I needed to be reassured everything was okay.
Very thorough and nice. I will go back to him for all my ENT needs.
Dr Tsai seems nice, I have no serious complaints about him. I was here twice. Both times, I waited over 1 HOUR for my appt. and oth times, I waited in the exam room, not even on a couch or comfortable chair in the waiting room. Unreal. For this, I would never recommend this office. Plus..the front staff is very rude.
Extremely thorough exam providing very good input all the way through. No hesitation at all recommending Dr. Tsai. He's one of the best!
Excellent doctor with impeccable bedside manner. Saw me right away, and thoroughly went over everything to make sure I understood my prognosis. Five stars!
He was friendly, listened attentively, and seemed like a great diagnostician. He explained the procedure, showed me what it entailed using diagrams, and even let me look through his endoscope, which really eased my anxiety. I would highly recommend him.
Dr. Tsai initially seemed to be less attentive than the reviews indicated, but I soon learned he was willing to listen to everything. He did his best to give me the care I needed.
I have been to see Dr. Tsai before and that's why I went back. He is an excellent professional who follows through on your health as well as the medicine he prescribes. I like that in a doctor. He doesn't forget you as soon as you leave his office. He follows through.
I was impressed by the professionalism and attentiveness of Dr. Gregory Tsai. He was thorough and understanding. The office staff are friendly and efficient. I would definitely highly recommend Dr. Tsai as a highly professional doctor. Many thanks
Great visit with Dr. Tsai. He was a little bit late for the appointment, but I guess he had to run over to the West side from the East. He made up for it by being extremely professional, efficient and effective. He identified the issue quickly and thoroughly explained it to me in an easy to understand manner.
Dr Tsai is super good and very patient and professional. Highly Recommend!
Professional and great with people. Seems very intelligent.
Fast and painless! Dr. Tsai's bedside manner was both professional and empathetic.
Incredible bedside manner. Listens to you, does a thorough examination, then explains to you what's going on with helpful diagrams. Highly recommended. One piece of advice, fill out the forms his office sends you before your appointment day. The nurses will be impressed!
First of all, 2 big thumps up for the ZocDoc App!!!!! I can't believe i got an appt with the doctor the FOLLOWING DAY!!!!! Usually it's next week or after 2 weeks. I didn't have to wait to see the doctor, as a matter of fact, it' the doctor who was waiting for me, as I was filling out the forms for the first time, as a new patient!!! Now for the doctor, I would highly recommend. Dr Gregory Tsai is very professional, polite, efficient and he LISTENS to what you have to say, not like other doctors. I am glad I found him!!!!
Very thorough and efficient without rushing through the appointment. Makes sure you understand the problem and solution.
He was thorough and explained everything well. I have had just one apponintment thus far, but have a really good feeling about his abilities as a doctor and his friendly bedsid manner.
Dr. Tsai was attentive and thorough. Did not rush me through the appointment. I'll definitely go back the next time I need to see an ENT doctor.
This was my second appointment with Dr. Tsai. He is very professional and answered all of my questions. He really listens. I highly recommend him to all my friends and I am sending my mother to see him.
Great! Efficient. Competent.
Very friendly and knowledgeable. Explains everything thoroughly. Ignoring the discomfort from my illness, a good experience.
This was my first visit and he was very helpful. I have been dealing with an ear wax problem for many months and another ENT doctor was unable to help me. I went to Dr. Tsai and he fixed my problem immediately! He's awesome!
Great Doctor, very informative. Took the time to properly explain everything and answer all my questions. Will definitely use him again.
Was put at ease and more important, my problem was resolved. Very thorough and helpful, talked me through the process. Offered good feedback, recommendations to prevent or stop further problems, and gave possible reasons for my problem. Nice attitude and manner. I will be back. Thanks!
Very thorough examination and explanation. Feel very comfortable through the whole process. Both the doctor and staff are super friendly. Highly recommend.
Great doctor, knowledgeable and caring.
Doctor was vey thorough and sat to explain everything. Also encouraged questions never felt like he was rushing me out of the office. Would definitely recommend.
Clear, friendly, to the point. Acid test is whether the treatment works!
Dr. Tsai obviously had a full schedule but he took the time to explain my condition in detail, even drawing pictures - much appreciated!
Great and very thorough.
i'd highly recommend dr. tsai.
Great doctor! Explains everything detailed to you and takes his time! You won't feel rushed. Highly recommended!
He is a very good doctor.
Good. He's very nice and took time to answer questions. The only downside was the wait time but I imagine it was b/c I was squeezed into his schedule.
Dr. Gregory Tsai was very professional and responsive. He appeared knowledgeable and helpful in all aspects. I would definitely recommend him to others.
Excellent! Fast service, friendly doctors and office staff.
Dr. Tsai is a wonderful doctor and his staff is very accommodating. The only thing negative worth mentioning, if you go through zocdoc apparently the time you schedule is not the time you get in. I had a 1:30 and did not get in to see him until 2:30 - supposedly because I booked through ZocDoc.
Very attentive and thorough
He is the best doctor and surgeon ever seen. he is very responsible, likes his job and his patients. he has a very professional bedside manner,vey smart and knowgeable, he knows what he is doing. I had two surgeries in one year with him, I trust him, I would recommend him to anyone.
Helpful, thorough, and reassuring. Took the necessary time to talk with me and walk me though the diagnosis and treatment, even though it was a minor issue.
he is a very kind and calming man who listens intently to whats wrong and takes the time to FULLY explain his diagnoses
Dr. Tsai was very thorough and fixed my earache within 20 minutes! I was very happy and appreciated that he took the time to explain what was wrong.
Couldn't have asked for a better experience. Would def see Dr. Tsai again and would readily refer him to friends and colleagues.
My visit was excellent and will difenately use Dr Tsai again if needed
Provided immediate relief, for which I'm grateful.
Excellent service. very short wait time.
Dr. Tsai is wonderful; staff was very nice, too. Not rushed, took his time and listened to me when I explained my throat symptoms, and explained each procedure he was taking to get a diagnosis/ cause of problem. Very thorough! Will highly reccommend.
Dr. Tsai was great, I plan to continue to see him and would recommend him to others. The office staff was very friendly and efficient too.
Great! Very professional.
Dr. Tsai was excellent. He was patient, thorough, and explained everything he did and was seeing. The office was clean and the staff relatively helpful and friendly.
Dr. Tsai was extremely knowledgeable and thorough during my visit. He made sure to answer all of my questions. I never felt that he was rushing to finish my office visit. I would definitely refer him to friends and family.
It was better than I expected
Dr. Tsai was very sincere and knowledgeable.
The receptionist was very helpful and friendly.the doctor was very educationally and very informative on my options..great, smart, professional staff.doctor explained everything and was very nice. felt very comfortable.clean and great atmosphere.
I booked an appt with Dr. Tsai after seeing the great review on ZocDoc.com. Well, I must say I was alittle disappointed with his bedside manner. He was in and out, no real friendliness, and I didn't even have a chance to ask any questions -he just left me in the room when he was done! Anyway, I probably would not go back Dr. Tsai after today's visit.
He was very nice and thorough. He great effort to explain all the tests and medications to me and what I could expect. I recommend him highly!
Dr. Tsai was very nice and spent time explaining things to me. He also was very gentle. I would recommend him! Another plus- the office was clean!
Very patient and thorough during the consultation. Many thanks.
dr. tsai is extremely knowledgeable and helpful - and probably one of the most understanding doctors i have ever met with (he came right in once he was told that i was under strict time constraints)....and i highly recommend him for someone who doesn't need to get in & out the door quickly- but i wouldn't recommend him for someone who has to be in & out in at the time scheduled (i realize i may have too highstandards here..)
My experience with Zoc Doc and Dr. Tsai was wonderful. I wok up at 12:30 AM with a horrible sore throat that I had ignored for a few days. I decided to go on Zoc Doc and see if I could find someone on my insurance for first thing the next morning. I was able to see Dr. Tsai at 9:30 the next morning. He was very attentive, explained everything and answered all my questions. All the recommendations were accurate. I couldn't be more pleased. What a great service!! Thank you!!
I thought he was wonderful and he calmed my fears considerably. I've had some very bad experiences with doctors in the past, so I'm quite skittish about them in general. (I also rarely see doctors for anything unless something seems TRULY wrong; like once every 15 years.) I'm recommending him to my father and, of course, all of you.
Great Doctor! Very Thorough! And I love ZocDoc, Everyone should be on this!!
Very nice doctor. I totally recommend him.
Dr. Tsai was very helpful and informative. He took time to explain my condition and the preventative measures I could take. I wholeheartedly recommend him!
Great doctor. I've seen a lot of ENTs and this was the first who actually listened to everything I had to say, explained everything clearly so that I understood it, repeatedly asked if I had any questions, and DIDN'T push me to have elective surgery like all the others. I waited maybe five minutes in the office and he spent over half an hour with me. Definitely recommend.
Dr. Tsai is the best ENT I have ever been to.
Fabulous doctor. Informed, thoughtful, friendly and warm. I would recommend him highly.
Mr. Tsai was very knowledgeable and professional. He did a great job of explaining to me everything that I needed to know. Unlike the other doctor that I visited regarding my condition, who recommended surgery after talking to me only twice, Mr. Tsai advised me to wait and made clear to me that surgery might not solve all of my problems. I will definitely visit him again.
on this date of january 08, 2010 my visit with dr. tsai was totally impressive!dr. tsai should be recognized as a "super doctor" because he is really intelligent and extremely helpful. i' ve been suffering from sinus/allergy conditions for a very long time only to lose my hard earned money to specialists that didn't care and with luck i found dr. tsai through zocdoc. i can finally say that my health and life will improve extremely due to dr. tsai's intelligence and care. the receptionist has a very loving and friendly heart. i would strongly recommnd this office to be advertisted on all major new york city television media and newspapers. thank you zocdoc and dr. tsai for your help and i can't wait to visit the office again within two weeks for further treatment. best wishes 2010, david price
Dr Tsai was polite, attentive and explained in detail the causes and treatments for my sinus condition.
One of the best physicians I have seen in a long time (and I'm a physician myself!). Dr. Tsai was extremely knowledgable, professionally, and polite. I highly recommend him.
I could not be more pleased with Dr. Tsai. I tend to avoid doctors' offices like the plague, but will not hesitate to call this office next time I feel under par. I was seen by the doctor immediately following my completion of the forms. He explained, in layman's terms, how each of my symptoms related to my diagnosis, and how each would be treated by the prescribed medication. The office was clean and orderly, the receptionists were warm and helpful, and I was in and out in about 35 minutes.
I thought Dr Tsai did a great job treating me. He really explained the functionality of the medicine I was taking and explained what was causing my vertigo symptoms. He talked me through what I should expect and how to speed along the process. I will definitely return to him with any further ENT-type issues.
I found him thorough, knowledgeable and he explained everything during my visit. I'd definitely see him again if I needed to.
The doctor was wonderfully sympathetic, expert in his area of specialization, and best of all, I was able to get an appointment with him on short notice for a condition that needed immediate attention. Wonderful. He will definitely be my regular ENT.
Dr. is very good ; listening ,explaining everything to the pt. also very good in his consultation .
The office was professional, I was called within 10 minutes of signing in and Dr. Tsai walked in almost immediately and began the consultation. He's obviously younger than many of the older doctors I've seen but I found comfort in the fact that we were closer in age. He had a vast knowledge of my problem and I've already recommended him.
He was the best doctor I have ever been to... He took the time and explained everything,v. Professional & knolegeable.. He used a camera to look down my throat and took a culture too explaining first how it will feelhe is v gentle and the best Dr....absolute deliight the entire visit!!!I left feeling happy & taken care of. Thank u!!!!
Very knowledgeable and informative.
Doctor Tsai was very warm and open to my problem - diagnosed the problem right away and sent me off on my way happily.
Dr. Tsai was great. Very friendly, explained everything he was going to do, informative and thorough. As a first time patient, I was very pleased.
Dr. Tsai seems like a very good doctor even if i only spoke with him for 30 minutes. He is very knowledgeable & didn't want to jump into surgery like some other ENT's I had gone to see. Thank you Dr. Tsai
On time, pro, all you can expect from a doc.
I was more than an hour early for my appointment, it was my first visit, i went in signed the usual papers and the doctor called me in, he was thorough, professional and explained every single detail to me, he then referred me to another specialist for a test by the time i got home the specialist called me about the referral. I will refer Dr. Tsai to anyone.
I've seen Dr. Tsai twice now, and he's been excellent both times. Very attentive, listens to your concerns and is very thorough. I had a bit of issue with wait time at the second appointment - I waited for over an hour - but I think that was mainly the fault of the reception staff rather than Dr. Tsai. I would go back to see him again.
Great doctor - did not rush, and took the time at the end to explain the problem and causes - highly recommended!
Dr. Tsai is great. He listens very well, explain things in detail, and has a approachable style that makes you feel comfortable if you want to ask questions. He's also knowledgeable, friendly and does not make you feel rushed. An excellent doctor, one I would highly recommend.
Dr. Tsai was courteous, polite and professional. I appreciated his concern with the problem that I was experiencing and would highly recommend him to anyone who needs an ENT specialist.
How refreshing to not feel as though I am not on an assembly line during a visit, particularly as a new patient who booked last minute with an emergency. I am a musician, so I need my ears to earn my living; on the day of my visit, my ears were so clogged that I knew I couldn't play my matinee that day. I booked my visit via the internet just hours before, after finding Dr. Tsai on ZocDoc. I selected Dr. Tsai mostly by his proximity to the theater, in case he were running behind. I was taken on time, but not hurried, and Dr. Tsai took the time to discuss my medical and personal history before proceeding. I was impressed that he had also read and received my " "cry-for-help" e-mail via ZocDoc, which I really didn't expectwould happen; normally, one is asked to fill out forms and write things and it goes no further. Dr. Tsai cleaned my thoroughly clogged ears quickly and painlessly, always checking my comfort level in the process. He also checked my nose and throat - a bonus exam! I appreciated being treated as a patient and not a number, and have already recommended Dr. Tsai to colleagues.
Very attentive doctor with great knowledge of scuba diving medicine. Would recommend him to anyone but divers especially.
very professional and attentive. Found a great doctor!!!!!!!
Dr. Tsaid is very professional and knows what he is doing. I am definitely coming back to him.