Dr. Hania Alaidroos, MD

Family Physician

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17610 Preston Road, Dallas, TX, 75252

Qualifications and Experience

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Professional Statement

Dr Alaidroos is board certified in Family Medicine and is locally trained through the UT Southwestern Residency Program at Methodist Healthcare System, here in Dallas, Texas. She was the Chief Resident of her program and also received top awards for Academic Excellence as well as Research and Scholarly Activities. She has been a physician since 1990 and thus has several years of experience behind her. She is currently the Section Chief of Family Medicine at Medical City Hospital, Dallas and Clinical Assistant Professor at USTW. Dr Alaidroos maintains privileges at several area hospitals including Medical City Hospital, Baylor Hospital at Plano, and Richardson Methodist Hospital.

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Verified Patient Reviews

(Verified Patient)

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Prettt good

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Dr. Alaidroos is a shining example of a high quality primary care physician. If pay for performance ever gets going she'll be making a TON!

(Verified Patient)

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Dr. A has been my Doc for a number of years now. She has been Awesome as a Doc, and her staff has always provided best service. As far as wait times go..... well sometimes there is a wait , but that is due in large part to her care and concern for her patients. I would not want anyone else as my Primary Care Doc.

(Verified Patient)

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I was in and out and got everything I needed in a timely and professional manner. I would definitely go back.

(Verified Patient)

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Dr. Alaidroos was very professional and courteous. She wasn't just a doctor who would write you a prescription and send you out the door. She wanted to get to know me not just as a patient but a human being, a person she cared about and very concerned. I highly recommend Dr. Alaidroos. You can't go wrong with her.

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It is not unusual to wait at least 45 minutes to one hour to see the doctor. Sometimes it is more than an hour before she walks in the room. Not one time in the last four years since I have been seeing the doctors in this office have I had a wait less than this. Many times it is well over an hour. It would sure be great if they could somehow plan their appointments better. I have considered changing doctors because of the wait. It takes at least an hour and a half to arrive, wait, see the doctor, and leave.

(Verified Patient)

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Longest wait I've ever had. POOR.

(Verified Patient)

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I have been seeing Dr. Alaidroos and Dr. Koppel for many years for hypertension and a variety of minor illnesses and injuries. I always get excellent care and excellent referrals. Dr. A adjusted my blood pressure meds during my first visit and I've been more active and losing weight since making that change.

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Friendly office staff. Clear instructions. Dr. A lets the patient be a full partner in their care.

(Verified Patient)

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Great doctor!

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Dr Alaidroos is great! She took her time, listened to my concerns. I would recommend her to everyone looking for a great Primary Care Doctor. The guy at the front desk is so nice and went above and beyond to help me with my insurance issues. What a great office.

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Love the doctor, but staff is awful. Not welcoming, make you feel like you're a bother to them. unprofessional. Woman from LabCorp is an exception-she was very nice, efficient and good at drawing blood.

(Verified Patient)

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I really like when I see Hania Alaidroos she always take the time to listen to all your needs and very friendly.I can talk to her about anything.

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Both staff and physician were dismissive and seemingly uncaring/inattentive; rushed svc; bad wait time; overall unprofessional attitude.

(Verified Patient)

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I been going there for about 4 years and I am very pleased with all my visits.

(Verified Patient)

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Dr. A is amazing, honest, listens to concerns and issues. She finds and advised the best health plan and ways to get better. She is one of the best Doctors I've been too.

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I met with Dr. Kopel but she was very professional and courteous. She listened to my concerns and then acted in what I found was a cautious and helpful manner.

(Verified Patient)

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Great experience as always.

(Verified Patient)

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I have been seeing her for several years. Even though there is sometimes quite a long wait, I will continue to see her for minor things.

(Verified Patient)

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After a long wait i heard a lecture about not writing down my perscriptions. Then i was told when checking out the dr didn't sign up for my insurance program so i will be paying a large part of the bill.

(Verified Patient)

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She was very attentive, actually listening get to me...she's home eat and upfrint...a great visit

(Verified Patient)

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She's very patient and courteous great doctor

(Verified Patient)

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Dr. Alaidroos is amazing! She was very kind and informative. Her office staff is very polite. Awesome place.

(Verified Patient)

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She's very intelligent and clearly puts her life into what she does. The wait time is a bit ridiculous. I wish I had paid attention to reviews before I wasted 2 hours in a waiting room.

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I appreciated the way the doctor was with my kids. They were getting squirmy and she kept them at ease. Being the in the medical field myself, I would say the front office could use a little help. I wasn't greeted when I walked in..(the receptionist was on their cell phone)..I was handed clip boards with out any direction...(I knew that I had to fill them out but it would've been nice if someone had said "would you mind filling these out, please?"...At the office I actually sit down with the patient and fill it out with them. I was also addressed by just my last name..there was no Mrs. I know that seems trivial but, I like in the world of customer service and its so important. Overall we did like the doctor. Thank you

(Verified Patient)

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I really liked her bedside manner. She was great at answering my questions. I was only disappointed when I made an appointment the second time for my annual and another doctor seen me. I was not told this was going to happen. So make sure you ask when making appointment.

(Verified Patient)

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Good and easy visit, lots of people so the wait time was expected.

(Verified Patient)

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Absolutely love Hania and her staff!

(Verified Patient)

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It took her almost two hours to see me! By that time all I wanted to do was to go back home. Then she attempt to tell me about what my insurance wanted her to do for me. I told her that I was okay with my weight and she got upset and told me if I can't do what they want me to do then I need to cancel my insurance. I said well I guess I do. How to death she said that she no longer want to be my doctor

(Verified Patient)

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She really looks at the overall care of her patients, and how things are going in their life on a personal basis. Then making sure the medications are right, the dosage is right and if there's anything else that can be done outside of medicine can be done to help. Highly recommend her!

(Verified Patient)

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I would recommend this doctor at any given time though the wait time is too much.Dr Hania is really good she gives her time and listens to her patient n explains everything properly.

(Verified Patient)

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Love her! Will only see her! She is great!

(Verified Patient)

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dr. alaidroos, is great. smart, concerned about not costing me money. gives a plan to move forward and includes the patient. I have already recommended her.

(Verified Patient)

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Been going for years!

(Verified Patient)

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even though there was a wait I loved how she was thorough she was, she took the time to find out about ME I am very comfortable with her as my doctor

(Verified Patient)

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If you value your own time, or appreciate the idea that you will be promptly acknowledged and seen within within a reasonable time frame, do not go to this clinic. Ever. My family has been seeing Dr. Alaidroos for some time and this used to be an excellent practice. I do not know what has happened, but I do know we will be seeing a new doctor. Today's experience was simply awful. I arrived a few minutes before my scheduled 9AM appointment and no one was at the reception desk. I signed in and sat down; several people walked past the desk into a back room but no one stopped at the desk save one nurse who answered one call and then disappeared. Finally the normal attendant appeared and, at 9:25AM, acknowledged my presence and asked me for my insurance card. After giving this to him and sitting down, I waited...and waited. Watched as nurse after nurse disappeared into a back room for several minutes at a time, often two of them together chatting away, as I and several other patients waited. By 9:45AM I had decided enough was enough and I left, disgusted and rather saddened that a good practice had fallen so far. Dr. Alaidroos, if you read this, your practice has gone from excellent to awful and it is not specifically the "doctoring" that is the problem. You are, however, the CEO of this practice and you need to fix these issues, if you care about the patient experience. You need to replace the front desk staff; he is nice but clearly not customer service focused. You need better time management and an emphasis on showing that the team cares about time- for example, have a nurse come to the waiting room to tell everyone that you know each of us is busy and that we will be seen. Perhaps the people who have chosen Arbor Green can afford to sit for an hour or more waiting for a simple blood test and general physical exam; I cannot. My time is valuable. If I no-show the appointment I am charged; am I able to do the same to your practice for the time, my time, you've wasted? I understand that medicine is not something that can be done in measured blocks of time- doctors run late, especially if they take time to listen to the patient. With that said, the staff must be aware of the waiting room, and you need to make them understand that it is in fact a part of their job to see to it that people feel as though they- the face of the practice when you walk in- are important and that the practice understands that their time is valuable. I wish you the best of luck- my family will be moving on to a new physician whose practice is capable of delivering a modicum of service.

(Verified Patient)

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Dr alaidroos is great, she is the only reason I have continued to go to her office, but the other doctor, nurses and front desk are far from great and sadly are the reason I will not go back in 2017.

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The family doctor the whole family trusts and likes.

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Wait time was 1 hour and 40 minutes. It would be nice if the staff would notify you that the doctor is running behind. There needs to be more communication from the nurses/staff when booking appointments. I was told I needed to ask for certain tests to be done. I said u needed a full physical and pap exam. I would assume that STD testing would be done. The nurse/staff should ask if a patent wants those exams when booking the appointment. I think they are rushing through patients and not taking the time to ask all questions.

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Great doctors! very considerate.