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Qualifications and Experience
Awards and Publications
Dr Alaidroos is board certified in Family Medicine and is locally trained through the UT Southwestern Residency Program at Methodist Healthcare System, here in Dallas, Texas. She was the Chief Resident of her program and also received top awards for Academic Excellence as well as Research and Scholarly Activities. She has been a physician since 1990 and thus has several years of experience behind her. She is currently the Section Chief of Family Medicine at Medical City Hospital, Dallas and Clinical Assistant Professor at USTW. Dr Alaidroos maintains privileges at several area hospitals including Medical City Hospital, Baylor Hospital at Plano, and Richardson Methodist Hospital.
Verified Patient Reviews
Very professional and took the time to explain everything.
Dr Alaidroos is an excellent physician. She is dedicated to her patients and their health! I wouldn't go to anyone else.
I love Dr. Alaidroos, she is so perceptive!!
Everytime i visit, the doctor(s) are professional and interested in explaining, solving or referring you properly. The staff is similarly trained.
Great doctor. Highly recommend!
The staff is very professional and they are well organized. The whole visit took about an hour. I don't think the waiting time was that long considering the amount of people coming in. There were an average of 7 people in the waiting room. I think it is a reasonable time, 20 min less would be a lot better though. Thumbs up to Dr. Alaidroos and her staff, they were always smiling and they were very polite. I would definitely recommend them.
Awesome. Friendly staff, minimal wait. Very quick visit.
Nurse staff is awful. Very unprofessional.
Dr. Alaidroos is the absolute best doctor! I was very fortunate to find Arbor Green shortly after moving to Texas from Tennessee. I would definitely recommend Dr. A to anyone who wants to be taken care of and treated like an extension of her own family. Sincerely, Derek Carter
Very focused and solution oriented which I really appreciate. Left with specifics to cure my problem with next steps if necessary.
It was great!!
Dr. Alaidroos is the best!!! She is really a kind and sweet Doctor that listens to her patients.
Dr Alaidroos is extremely professional and very astute and able to diagnose issues when other Drs. were unable to. I highly recommend her and I travel 3 states to get to her since she is the only one I truly trust with my medical care!
Was a good visit, however I didn't feel like she listened to my complaints instead she stated what she wanted which was more important than my concern.
She was very professional and made my visit very comfortable.
Dr. Alaidross is a great doctor. I would recommend her to all my family and friends.
Every good she is really great. She listens to you. And the checkups are very quick.
She/They take care of me professionally & quickly and by saving much we can in insurance.
She's an amazing Dr who is very intelligent and professional!
I finally a doctor I can trust with my health care.
Hania is a very pleasant and competent physician, she took care of me right away and got my paper work completed on the same visit. Thanks! Kevin
This was a good visit. I was looking for a new doctor and I was a little apprehensive about seeing a new one because my other doctor had retired. Dr. Alaidroos was friendly and efficient. My time was as important as hers and she showed insight into some issues I had. Her staff was pleasant and efficient also. I would recommend this doctor to anyone I know.
I like that she listened to my problems. I think she really cares.
It was excellent, detail oriented. The doctor listened to my concerns and made very professional decisions.
Dr. Alaidroos is great. wouldn't go to anyone else!
She is always so amazing. I believe she really cares, more than most of my other doctors.
I missed my appointment due to forgetting to set an alarm, but the receptionist was able to accommodate me with an appointment the same day. He's friendly and a very helpful guy. And Dr. Alaidroos is always smiling and happy to see me. My visits to her are infrequent, but she always remembers me and pronounces my crazy last name correctly.
Dr. A is awesome!!!! I can always count on her to be truthful and very helpful.
It is great to have a doctor with last minute appointments available even for non urgent matters. Less than 10 minutes in the waiting room yesterday. Thank you Dr. Alaidroos and staff. P.S. - great selection of lollipops at the receptionist desk.
She is very friendly and professional. Only thing that could be improve is the wait time
I continued to find myself coming back to Dr Alaidroos after changes to other family medicine practices due to insurance changes and moving residence. I'll keep coming back as the exceptional service and convienice outweighs the drive and cost for out of network services.
Office staff was also rude to other patients in the office and over the phone.
The Cost was good and the doctor was very attentive to my situation. i spent over a hour in the room just waiting for the doctor to come in. i also needed a referal sent to my nuerologist which has yet to be done.
Visit went very well. She was very insightful, made some valid recommendations, and arranged for a referral promptly in a specialty. Staff is very helpful and prompt,
Dr. Alaidroos is a shining example of a high quality primary care physician. If pay for performance ever gets going she'll be making a TON!
Dr. A has been my Doc for a number of years now. She has been Awesome as a Doc, and her staff has always provided best service. As far as wait times go..... well sometimes there is a wait , but that is due in large part to her care and concern for her patients. I would not want anyone else as my Primary Care Doc.
I was in and out and got everything I needed in a timely and professional manner. I would definitely go back.
Dr. Alaidroos was very professional and courteous. She wasn't just a doctor who would write you a prescription and send you out the door. She wanted to get to know me not just as a patient but a human being, a person she cared about and very concerned. I highly recommend Dr. Alaidroos. You can't go wrong with her.
It is not unusual to wait at least 45 minutes to one hour to see the doctor. Sometimes it is more than an hour before she walks in the room. Not one time in the last four years since I have been seeing the doctors in this office have I had a wait less than this. Many times it is well over an hour. It would sure be great if they could somehow plan their appointments better. I have considered changing doctors because of the wait. It takes at least an hour and a half to arrive, wait, see the doctor, and leave.
Longest wait I've ever had. POOR.
I have been seeing Dr. Alaidroos and Dr. Koppel for many years for hypertension and a variety of minor illnesses and injuries. I always get excellent care and excellent referrals. Dr. A adjusted my blood pressure meds during my first visit and I've been more active and losing weight since making that change.
Friendly office staff. Clear instructions. Dr. A lets the patient be a full partner in their care.
Dr Alaidroos is great! She took her time, listened to my concerns. I would recommend her to everyone looking for a great Primary Care Doctor. The guy at the front desk is so nice and went above and beyond to help me with my insurance issues. What a great office.
Love the doctor, but staff is awful. Not welcoming, make you feel like you're a bother to them. unprofessional. Woman from LabCorp is an exception-she was very nice, efficient and good at drawing blood.
I really like when I see Hania Alaidroos she always take the time to listen to all your needs and very friendly.I can talk to her about anything.
Both staff and physician were dismissive and seemingly uncaring/inattentive; rushed svc; bad wait time; overall unprofessional attitude.
I been going there for about 4 years and I am very pleased with all my visits.
Dr. A is amazing, honest, listens to concerns and issues. She finds and advised the best health plan and ways to get better. She is one of the best Doctors I've been too.
I met with Dr. Kopel but she was very professional and courteous. She listened to my concerns and then acted in what I found was a cautious and helpful manner.
Great experience as always.
I have been seeing her for several years. Even though there is sometimes quite a long wait, I will continue to see her for minor things.
After a long wait i heard a lecture about not writing down my perscriptions. Then i was told when checking out the dr didn't sign up for my insurance program so i will be paying a large part of the bill.
She was very attentive, actually listening get to me...she's home eat and upfrint...a great visit
She's very patient and courteous great doctor
Dr. Alaidroos is amazing! She was very kind and informative. Her office staff is very polite. Awesome place.
She's very intelligent and clearly puts her life into what she does. The wait time is a bit ridiculous. I wish I had paid attention to reviews before I wasted 2 hours in a waiting room.
She is amazing and her connectivity and accessibility on line is awesome!
I appreciated the way the doctor was with my kids. They were getting squirmy and she kept them at ease. Being the in the medical field myself, I would say the front office could use a little help. I wasn't greeted when I walked in..(the receptionist was on their cell phone)..I was handed clip boards with out any direction...(I knew that I had to fill them out but it would've been nice if someone had said "would you mind filling these out, please?"...At the office I actually sit down with the patient and fill it out with them. I was also addressed by just my last name..there was no Mrs. I know that seems trivial but, I like in the world of customer service and its so important. Overall we did like the doctor. Thank you
I really liked her bedside manner. She was great at answering my questions. I was only disappointed when I made an appointment the second time for my annual and another doctor seen me. I was not told this was going to happen. So make sure you ask when making appointment.
Good and easy visit, lots of people so the wait time was expected.
Absolutely love Hania and her staff!
It took her almost two hours to see me! By that time all I wanted to do was to go back home. Then she attempt to tell me about what my insurance wanted her to do for me. I told her that I was okay with my weight and she got upset and told me if I can't do what they want me to do then I need to cancel my insurance. I said well I guess I do. How to death she said that she no longer want to be my doctor
She really looks at the overall care of her patients, and how things are going in their life on a personal basis. Then making sure the medications are right, the dosage is right and if there's anything else that can be done outside of medicine can be done to help. Highly recommend her!
I would recommend this doctor at any given time though the wait time is too much.Dr Hania is really good she gives her time and listens to her patient n explains everything properly.
Love her! Will only see her! She is great!
dr. alaidroos, is great. smart, concerned about not costing me money. gives a plan to move forward and includes the patient. I have already recommended her.
Been going for years!
even though there was a wait I loved how she was thorough she was, she took the time to find out about ME I am very comfortable with her as my doctor
If you value your own time, or appreciate the idea that you will be promptly acknowledged and seen within within a reasonable time frame, do not go to this clinic. Ever. My family has been seeing Dr. Alaidroos for some time and this used to be an excellent practice. I do not know what has happened, but I do know we will be seeing a new doctor. Today's experience was simply awful. I arrived a few minutes before my scheduled 9AM appointment and no one was at the reception desk. I signed in and sat down; several people walked past the desk into a back room but no one stopped at the desk save one nurse who answered one call and then disappeared. Finally the normal attendant appeared and, at 9:25AM, acknowledged my presence and asked me for my insurance card. After giving this to him and sitting down, I waited...and waited. Watched as nurse after nurse disappeared into a back room for several minutes at a time, often two of them together chatting away, as I and several other patients waited. By 9:45AM I had decided enough was enough and I left, disgusted and rather saddened that a good practice had fallen so far. Dr. Alaidroos, if you read this, your practice has gone from excellent to awful and it is not specifically the "doctoring" that is the problem. You are, however, the CEO of this practice and you need to fix these issues, if you care about the patient experience. You need to replace the front desk staff; he is nice but clearly not customer service focused. You need better time management and an emphasis on showing that the team cares about time- for example, have a nurse come to the waiting room to tell everyone that you know each of us is busy and that we will be seen. Perhaps the people who have chosen Arbor Green can afford to sit for an hour or more waiting for a simple blood test and general physical exam; I cannot. My time is valuable. If I no-show the appointment I am charged; am I able to do the same to your practice for the time, my time, you've wasted? I understand that medicine is not something that can be done in measured blocks of time- doctors run late, especially if they take time to listen to the patient. With that said, the staff must be aware of the waiting room, and you need to make them understand that it is in fact a part of their job to see to it that people feel as though they- the face of the practice when you walk in- are important and that the practice understands that their time is valuable. I wish you the best of luck- my family will be moving on to a new physician whose practice is capable of delivering a modicum of service.
Dr alaidroos is great, she is the only reason I have continued to go to her office, but the other doctor, nurses and front desk are far from great and sadly are the reason I will not go back in 2017.
The family doctor the whole family trusts and likes.
Wait time was 1 hour and 40 minutes. It would be nice if the staff would notify you that the doctor is running behind. There needs to be more communication from the nurses/staff when booking appointments. I was told I needed to ask for certain tests to be done. I said u needed a full physical and pap exam. I would assume that STD testing would be done. The nurse/staff should ask if a patent wants those exams when booking the appointment. I think they are rushing through patients and not taking the time to ask all questions.
Great doctors! very considerate.
I think that this Dr is the best MD I have ever seen. I can't say enough about her professionalism, quality of care she gives, acuity to detail, and most importantly her friendly manner.
Everytime i went to this location the wait was very long. I will not be returning.
As always, Dr. Alaidroos is very professional and knowledgeable, and has a great rapport with patients., She is very intelligent, and gets to the problem(s) expeditiously.
Dr Hania may be one of the few doctors that actually listens to her patients. She is genuine and relates to people very easily. I would recommend her!
Very knowledgeable and professional.
She is best! When I go see her I know what ever problem I'm having will be well
She is simply the best! We are lucky to have her taking such great care of every member of our family.
Very professional. Listened to my concern. Explained results and reason for her suggestions. Took her time to her my health plan moving forward and helped me to understand the importance of consistency. I would recommend Dr Alaidroos.
I absolutely love her and her office. Appointments are easy to schedule. There isn't a long wait. Both doctors are very kind and compassionate.
She went over a complete review of a lot of items on previous visits and scheduled a complete annual physical and it was not a visit on the rush.
My visit went well and she is always making everything is ok before I leave.
She's awesome, very down-to-earth and easy to talk to.
I appreciate my doctors hard work and dedication to the profession.
She's awesome treats you as if you are here only patient.
Dr. Alaidroos is a true family doctor with excellent medical knowledge and she honestly cares about her patients. I couldn't imagine anyone doing better than she does.
Everything went smoothly.
I have been going to Dr. Alaidroos for over 5 years. She is very professional, thorough, and friendly. Her office is conveniently located and the office hours are excellent with evening and Saturday appointments. I highly recommend her!
She's a great Doctor with a great staff, but the wait is a bit much..
Arrived at the Dr office at 11:42am, appointment scheduled for 12 noon. Saw the Dr at 1:36pm. Over 1 1/2 hr wait. Are all Dr offices like this?
Love Dr. A, highly recommend!
Polite office staff.
Very personable, thorough and answered all my questions.
Wait time too long, otherwise it's fine.
The wait time is too long. Even for the vaccine shot, they forced me to pay for the doctor appointment. After getting the appointment, the doctor spent less than 2 minutes.
She listened to me and didn't rush me out. She is a kind person and I feel she has my best interest in mind as my Dr.
Friendly and genuinely interested in my health. She made sure I understood everything and that I was comfortable.
Very nice Doctor and polite, competent for sure, i selected her as my familly doctor. XX
Wait too long, assistants worked well.
Everything was great besides nurse who took my blood did not do it right and my arm got sore and swallen.
As a primary care practitioner and my Dr Alaidross and Dr Kopel are the best. They are also rated the highest with insurance companies on their capabilities as well as their patient charges. I've been a patient for over 3 years and wouldn't go anywhere else.
Dr A is a skilled physician and even better human being.
Dr. Alaidroos is OUTSTANDING.
The assistant at the front desk was extremely rude, and much more interested in ordering their lunch and Dr Alaidroos' "Island Girl". He neither spoke to me, nor acknowledged my presence. I waited for over an hour. Dr Alaidroos was not called away for an emergency, but rather visited with a sales rep right outside my door. She obviously values her time much more than her patients. This was the second time I've had an appointment like this with Dr Aladroos. It is definitely my last
She is an excellent doctor treats you as if you are here only patient
Very FRIENDLY profession
Very long wait time. Other than that everything was excellent.
She explained the result of my test thoroughly and advised me on how to continue taking good care of myself. She is the BEST.
Great as always! I recently moved to Austin but still make the drive to Dallas to see her. Well worth it!
Dr. Alaidroos is fantastic! Very kind, helpful, and most importantly informative. Really seemed like she cared for her patients. I highly recommend her.
Great visit with good news. She explained my progress and happy with the way things are going for me. I am very fortunate to have a found a good doctor like her.
I always love my Vist to see doctor A
Very knowledgable and really cares for her patients well being. Would recommend her to all my family and friends
I have been going to Dr. A for years. She's great, so I put up with the wait time, which is a chronic problem.
Dr. Alaidroos is professional and always takes time to assess the issue and ask questions to better clarify the appropriate next steps in treatment. The wait time is generally longer than 30 minutes to see her. That needs to be considered when making the appointment. The fact that she does not rush the time with each patient is a plus so expect that.
Dr. Ailadroos is an excellent doctor! She is very thorough and takes time to understand her patients needs and concerns. Dr. Kopel is also very thorough and kind. The office staff is very nice as well. Ryan is always pleasant to talk to. I would 100% recommend Dr. Ailadroos and the Arbor Green Clinic practice to all of you!
Love the Dr., just not the small office setting. Don't like the "alcove" you step into for BP and weight and initial assessment. Feels like an invasion of privacy since anyone sitting waiting for their appointment can hear your vitals. Otherwise the doctor is very good and personable.
She's the best,shes in with you,takes care of business,and you're on yr way
Great doctor! Very personable and makes time to really get to know her patients.
First time visit. Dr. Alaidroos was very professional.
I appreciate Dr. Alaidroos' warm personality and efficient service. Thank you for a very pleasant physical.
She is a great professional, very knowledgeable and personal. She explained my problem in a very simple way and knew right away what was wrong. I would highly recommend her!
As always, Dr. Alaidroos is the best ever. Great Office staff and prompt attention to my recent health problem and update.
Quick and easy!
Any wait is worth it to see Dr. A. I have been blessed to find Dr. A available to assist me in all my medical needs.
She's always been understanding attentive and she listens and hears everything that you say I would recommend anyone to go see her I've been with her for 10 years and have not had any issues with her I think she's great!
Dr. Alaidroos is awesome. Shes always been helpful and she's definitely the cutest Dr. I've ever had... !!!
I think she is a great physician!
My visit is good everytime. Am aways treated nice every time I go for a visit.
I've been here multiple times. I've waited over 2 hours and was late for work. Shortest was 35 min to get blood taken. Dr. Kopel seems nicer and will listen to your needs.
Dr Alaidroos is great!! She is always in a great mood, very personable and a great Doctor!!
It took 1 hr 45 mins to see the doctor.
I recently moved to TX. I was assigned a Dr. through my health insurance providor. I found her staff not very friendly. The person who took my vitals never said hello, introduced herself or even smiled. After my vitals were taken, I sat in a room for an hour to see my Dr. No one came in during that time to check on me or to let me know approximately how much longer the Dr will be. When the Dr came in she introduced herself asked me few question. The Dr. recommended a physical and blood work and got up and was headed out the door.
She is a wonderful doctor however plan to set aside two hours for any appointment, does not matter what time of day.
I have had lots of doctors growing up in the military and moving around, and again when I married a marine. She is one the second doctor I have met tht I instantly knew she had my best interest first. She takes her time and genuinely wants to YOU. She's brilliant and personable. I can finally say I have found the best doctor in Dallas.
Doc was kind, and had a well-liked personality. Staff seemed shorthanded or something because there weren't that many patients in, but still took a while before I got to see the doc.
I aways have a good visit, if it's good are not.
I love her explanation of medical issues/resolution. Great bedside manner!
Quick and quick witted, down to business. However, didn't leave much room for talking about other topics of interest. But, I expect this was from being behind schedule a bit...
Very Professional, knowledeable, quick and courteous. Helped with my issue and gave some other health insights since it has been awhile since I had a full checkup.
2 Days after my exam and labs were done I received a call from your nurse to schedule a follow up regarding some results that came back. Not sure if you've had time to research my chart but we had this same issue last year in which i went through a long drown out process where I went back for a follow up, then was sent to a specialist for a procedure, then went back for a follow up again to get my results - being hit with a co-pay each time on top of the specialist's charges. In the end the extravagant prognosis was for me to loose weight, which I haven't done. So I just don't see the need to go back for a follow up again when we know the issue is already. I understand you make a living in the medical profession but some things can be talked about over the phone. I don't see it necessary for me being charged co-pay after co-pay for discussions. Unless there's more test/procedures that you deem necessary, I won't schedule a follow up to be told what I already know and can be discussed over a phone call. Thanks!
She was very nice & personable. I really enjoyed her.
Went very well. Quickly assessed problem, and provided solution.
I liked the physicians and felt they were thorough and professional. However, I felt misled and demeaned by the staff who seemed either to dislike their jobs or seriously resent talking to patients. It is frustrating to talk with people who make false attributions to nonexistent regulations to excuse their mistakes. Their only possible defense is that this does seem to be a practice that seeks to churn volume at the expense of smooth operations.
I enjoy Dr. Alaidroos, she was very energetic and personabl . She listened to me and was very knowledgeable of my prescriptions. I would definitely recommend her to my friends.
Dr Hania was nice as is usual whenever i see her. The other staff members were not polite. They didnt bother to greet anyone that came in or even smile.
Great Doctor. Just long wait times.
I have always loved Dr A. She has always been very patient with me and my million questions/comments.
I love Dr Alaidroos but the wait times are crazy. I have never waited less than an hour for my appt. Usual wait time is over 1.5 hours.
Dr Alaidroos was beautiful, kind and professional. :)
I have nothing but high regard for Dr. Alaidroos and Arbor Green Clinic. She is very knowedgable and personable. She truly cares about her patients. I have been a patient there for 6+ years.
Very politely and attentive; have recommend family and friends to visit!
Dr. Alaidroos is always so personable. I feel relaxed and comfortable at every visit.
It was good she was able to get me started on medication for my ADHD problem
Waiting for an hour and 10 minutes past your scheduled appointment time is unacceptable. Office assistants are not supporting the Dr. when they just let patients sit for over an hour, not communicating anything to them as they sit in a rather uncomfortable waiting room. This situation leads to irritation of people, who may not be feeling well, and it reflects poorly on the whole practice in general. If patients are notified they will have to wait, especially over an hour, then they can make a decision to reschedule or at least sit in their car, which would have been more comfortable than the hot office! They have a system to remind patients about their appointments, then use this to "page" patients to let them know the status of their wait! The Doctor is welcoming, but the office help need to be more proactive In customer service.
Excellent, as always. She's very busy, but always take time to ensure her patients get the best care. Though there is generally a bit of a wait, it is well worth it.
She is caring and a great doctor. Always asks how your doing not just how are you feeling. Great doctor and always a pleasant experience.
Other than the wait, it was a good visit. Competent staff. Good location. Office could use a little facelift.
Wonderful I left feeling better
It was great! Dr Alaidroos is very professional and caring. She always takes good care of me.
Everything was good besides wait time. I waited one hour to get in the room and than 28 minutes for her to come inside and I was naked with that gown on to get checked and got really cold inside. What is the point of appointment when u are waiting hour and half? Horrible experience
She's very professional, nice, cares about the well being of her patient!
Great..she took care of my problems as if i were her only patient . She cares about her patients
Thorough and caring.
Despite the long wait due to a very busy office, the doctor seemed well composed and took the necessary time for the discussion of possible treatments. She made good recommendations for further treatments.
Dr Alaidroos was very warm and friendly; as I am very nervous while in-office. She was able to calm me down and get an accurate diagnosis of my symptoms and prescribe the right dosage and time frame.
Love Dr. A! She's thorough, very patient and communicates well.
I have white coat syndrome something fierce, and I felt immediately comfortable with Dr Alaidroos... Her good cheer and sense of humor was very disarming. Office staff was professional and attentaive and the office was located in a great area.
Great! My girlfriend recommended her and I had a great first visit. I recommend her too!
She really knows her patients and gives them the best treatment.
She understood my asthma issues very well compared to others in the past. And didn't hesitate to get me what I needed. Truly cares...u can see it easily during ur interactions.
Very short and rushed.
Dr. Alaidroos has been our trusted family practioner for years. She is one part Physician, one part Detective, and one part Movie Star, as even our local media channels and universities regulalry seek out her advice on health trends and newsworthy medically-related community issues. Hania is a brilliant doctor, and she has a heart bigger than Texas. Her skillset and bedside manner reflects a mother's love with patients of all ages and ailments. We trust our family's health to Dr. Hania Alaidroos. She has the right knowledge base, and the right network to care for anything and everything that might arise.
I have been going to Dr. Alaidroos for a number of years and she is the best ever. The office staff is readily available for any questions and help.
Her staff was rude right from the beginning. I waited over an hour to see the doctor. She was not helpful, brash and rude. I would not recommend her and I won't be going back.
they were running behind so the wait was a bit long. When meeting with her,I felt a bit rushed. I was a new patient and just didn't feel her connecting with me because the office was so behind. Hopefully my next visit will be better.
I really love this doctor. She asks great questions and makes recommendations that really help. She takes time to answer my questions too. There is usually a wait but I always appreciate the time she gives me and know she is doing the same for others. For that reason I will wait for the quality time she gives!
I really like the doctor but not so much the office staff.
My first visit with Doctor Alaidroos went very well. She was very attentive and seemed genuinely concerned about my well being. She did not tell me what I wanted to hear but was very matter of fact about the choices I was making with regard to my nutrition intake. I had high cholesterol and triglyceride levels and told me that I needed to cut the junk food out and get serious about my health. When I switched insurance plans I specifically picked the one that would allow me to keep her as my primary care physician. I have had doctors that are very arrogant and seem as if they are just trying to move to the next patient. This was not my experience with her. She sat and conversed with me about my results, was very personable, and gave me the sense that she really did care about my overall health.
I love Dr. A! She has great doctor patient relationship.
We always love seeing Dr. Alaidroos! She's been our primary care physician for our family of 4 for 8 years. We drive down from Frisco just to go see her. Why go anywhere else, when you THE BEST CARE IN DALLAS!
Honestly, I think so highly of Dr. Alaidroos, but when working full time and taking time off to see her and be punctual for my scheduled appointment, I find it so frustrating to wait so long every time.
Dr Alaidroos is a wonderful doctor and also very compassionate .
After years of having her as my primary physician, She refused to see me because I'm now on Medicare. They waited to tell me this after I arrived and had been waiting for 20 minutes. When I called and made the appointment, I could have been told then but they let me waste my time, gas, and money to show up for my appointment to tell me this .I'm really disappointed in her. She has taken such good care of me over the years. Now I have to find yet another new doctor and a stranger. I will miss her.
I saw Dr. Kopel today and she was wonderful. (Dr. Kopel did her residency at Harvard's Boston hospital) Very bright, good bed side manners, good listener, caring doctor. Both her and Dr. Alaidroos are great doctors.
Dr. Alaidroos is an excellent doctor that my family has used for years. At times she has also referred us to specialists that have proven to be some of the tops in their fields. I would refer her to anyone - she is intelligent, compassionate and knowledgeable.
Dr. Alaidroos is a wonderful doctor. I have been going to her for about 5 years and she is very professional everytime. The staff is very friendly and respectful. Great Environment and very clean.
She is very nice and wants to make sure all of your issue are addressed. I really appreciate her and I'm glad I chose her as a Dr
She is wonderful!
Dr. A was exceptional. She listened to my concerns and addressed them all, even scheduling a follow up. She always has time for her patients and treats everyone fairly
Rediculous. In all 3 visits she never took the time to address my issue. I won't be coming back.
My appointment was at 4:15pm. I was in the lobby until 4:50pm and then finally went into the room and waited there until 5:35pm... and no one came into the room to let me know it's going to take long. The doctor is very professional and super friendly but the staffs aren't very professional
She's a great doctor, and as more people find out wait time gets longer
Waited 30 minutes for a 5 minute consultation and all I got was a prescription for antibiotics. I don't even know why I'm sick. I got no feedback from her. It's like she was on a timer to see how quickly she could get me out of her office. Probably won't visit her office again.
Very pleasant and thorough. It was my first time to see her and I felt very comfortable.
Through, careful, concise evaluation of my medical information.
Always professional and personable.
everything was great except for My appointment was scheduled for 5 I was not seen till 6. This was due a software issue the office was experiencing. Probably a one time thing. Not something I would expect on a return visit. Other than I loved the doctor. She had a great sense of humor and was very through with my exam.
I waited well over an hour for my scheduled appointment. Dr A spent all of about 90 seconds with me. I'll go back to get my test results and give her one more try......
Average waiting time of over an hour. Four appointments, two different patients. Doctor was acceptable.
I had just moved to Dallas from Austin, and looking for a new doctor was really frustrating. I wanted the same small clinic/family doctor experience that I had in Austin. After reading about Dr. Alaidroos I was really excited, but what was great was that I was able to see her within a week. She is very nice, professesional, and down to earth. I'd highly recommend her.
Great office staff - no hassles. In and out in no time.
We love Dr. Alaidroos. She had been treating my son and I for four years. She is always do on point and yet gentle with her prognosis. My little guy loves her, and so I!
The wait time was the only issue that I had. Other than that the M.A. was nice and had a good personable impression. The Doctor was pretty straight forward and to the point. I was a little skeptical because almost everyone looked a little stressed out, due to over scheduling, however I decided why not give it a try. Word of advice: Don't schedule your appointments on Monday's!
She is the best!!!
In my opinion she is one of the best primary care doctors in North Texas. I would highly recommend her and the other doctor at this clinic to anyone ,and certainly to a new comer moving to North Texas looking for a doctor.
Always have and always will appreciate and recommend Dr A.
Dr A has a very pleasant bed side manner, she was very thorough, went over my complete medical history and answered all my questions and concerns. I would higmy reccomend Her to everyone I know
She was quick in diagnosing
Shes a great doc... she making me take care of myself by getting a physical soon. So thanks for caring !!
She was nice. No wifi available which is a minus.
She and the other doctor are great.very swert, polite, and always listens and ready to hear what you think! Nurses are great, sweet. Very polite. Desk staff has a lady and a man. The lady answers the phone and i immediately sigh of relief that she answered and not the male. He is rude, rolls his eyes at you, puts you on hold while youre still talking, is very loud with personal business, but can whisper or talk under his breath as you walk away. Will talk to you and other customers as villians, not patients. Puts a black mark on such great drs and staff!!
Amazing, she shows a genuin interest in our family's well being. I would wait hours to see her if I had to. There is a reason she is on the Dallas best list year after year. She is the best.
Love these doctors. Even though I am a man, they don't make you feel out of place. Smiles and a positive atmosphere. I love Dr Alaidroos and her staff!!!
I've been seeing Dr. Alaidroos for about 5 years. I trust her to give me the best care, and the best advice.
My appointment was at 11:00. I did not see the Dr. until after 12:00 the whole visit took me about 1 1/2 hrs. The night before we filled out the questionnaire that was texted to us (my husband also had an appointment). When I went in for the visit they handed me the same paper work to fill out I told them I already did it and then they printed it out for me to sign. I then told them that my husbands was already done also but when he went in he had to fill it all out again (he didn't think to tell them that it was already done). There were also other issues but I won't go into everything. The Dr. is great the staff needs some training...
I really liked the Dr. She was friendly and took time to get to know me first thing. That was awesome!
SHE is great, however, I won't be returning. They are ALWAYS behind schedule. I've had appointments where I'm waiting and then I see her (the Dr.) pull in the parking lot 30 minutes after my appointment time. Why have an appointment time if you have to wait so long? (especially annoying when you have been fasting) In addition, her front office staff is unprofessional to say the least. Loud hip hop music playing, texting on their cell phones and they way the speak to sick patients could use some coaching (more so the guy, than the girls. He must be family). In a nutshell, if you've got all the time in the world and not bothered by the inner workings of a place, then you've found your girl.
Dr. Alaidroos is a very caring and compassionate medical care giver with current and accurate medical knowledge. I have gone to Dr. A for over 10 years and would not go to anyone else!
short & sweet and will work on an attack plan to handle different concerns
The wait to see Dr. Alaidroos is always long - often over two hours, but she's worth the wait. She listens, asks questions, then explains why she thinks her diagnosis is correct. It's nice to have a doctor who explains things. What's better, is in my case, she's always been correct.
Dr did not know who I was. Had to wait 1 1/2 hrs. 1 hrs undressed and freezing
Dr. Alaidroos and Dr. Kopel are not the problem. The problem is an intensely frustrating issue with the office staff. I was specifically informed by a member of their staff that my refill of my prescription would be given by this person directly to my pharmacy, and that a request would be given to them to contact me when the prescription was ready. (Scrip was not for simply some common ailment. It was for anxiety issues.) At the close of day, yesterday when I called the staff back to ask why my scrip had not been filled, I was told a doctor's assistant left me a message later in the day that I would have to come in to the office to get authorization for a refill. There was in fact no message and no call from the assistant because I have a full record of any calls that come in. After discussing this issue with another staff member at close of day, (who at one point told me there was doubt about my story), I decided to go to the office to discuss the matter with the doctor there. I then realized this same problem, with the same individual, had happened just 2-3 months before. I was simply incredulous concerning the false and inconsistent information that I was getting, which also wasted much of my time. Also, no one called me or followed up with me to check out my story. Essentially they did nothing about it. Instead, I had the certain details of my experience dismissed. So...the doctors may be excellent, but because of this second situation, I am going to file a complaint with BCBS, and find another primary physician immediately. If anyone goes with this clinic I advise strongly to get a name, date and in writing if necessary what you are told about very important meds and/or procedures.
I have been using Dr. A for over 15 years. She has helped me raise my children. When my husband died from brain cancer, she called regularly to check on me. When I needed her for emergencies, she was always there even on the weekends. I find Dr. A to be the most competent family doctor that I have encountered and I highly recommend her!
The doctors are extremely knowable and friendly!
She's very nice and thorough, the staff is professional as well!
She is absolutely amazing!
Everything was fine except having to wait. I believe the point of having an appointment is so you don't have to wait more than 10-15 minutes at maximum. I waited over 45 minutes--unacceptable. And my entire exam lasted no more than 10 minutes, I should not have had to wait for something that knowingly would not take much time.
The Doctor was very nice and professional.
I was searching for a referral for a previously un-diagnosed elusive medical condition. Dr. Hania listened, taking notes as I presented my story in historical format, sharing my arguments and analysis. Dr. Hania started her private investigation interrogation of me. Based upon the available evidence, a proper diagnosis was concluded whereby a list of referral doctors was immediately provided to me so that I am able to obtain the correct verification of my suspected condition.
The wait was long, but she was great.
I thought I was going to see a OB/GYN as that is how I found this doctor through ZocDoc. When I arrived I found out she was a Family Doctor. I waited over 30 minutes before being seen and figuring out I should probably go to a regular OB/GYN. Was hopeful that this would be a good experience but sadly I wasted my time. ZocDoc gave me a $5 gift card for my trouble.
Great Doctor! Excellent bedside manner.
She is awesome and very explains everything well. I am very happy with her and her professionalism.
Dr.A' has always been great to me, never a problem.
Always is straight to the point and friendly. Knows her craft well.
Dr. Alaidroos doesn't let you elaborate on your symptoms. She appears rushed probably because she has such a long wait in the patient area. Overall, she lacks bedside manner and I will not be going back. Also, the MA staff is very unprofessional and rude.
Dr. Alaidroos is, and always had been, the best doctor. She is very flexible and accommodating and this allows me to schedule my office visits around my hectic travel schedule. No matter where i am, or where I go, I will go out of my way to have Dr. Hania Alaidroos take care of all of my primary healthcare needs.
Truthfully, When I make my appointments from now on... I would prefer to only see Dr Alaidroos. She makes time for me and actually took the time to answer my concerns as well as reviewed my chart with me regarding my past visits. I LOVE MY DOCTOR
Dr. Alaidroos is a great Doctor. She always listens to her patients and takes the time with you. Highly recommended!!
It was good They accepted me as a new patient and as a walk -in,that is amazing. Waiting time was not bad i was bad because they have verify insurance .The Dr was friendly .I am glad i went there and i will recomend people to go there.
Always a pleasure! Love Dr. A and her staff!
I have always had a great visit with her, everyone is so nice. No complaints.
Excellent Doctor but the wait was long.
I've been a patient of Dr. A's for over 10 years. She is extremely caring and attentive. Her diagnosis are on point and her recommendations to specialists are excellent. Her staff is top notch and m
Great visit but the wait was a little longer than anticipated but we'll worth it. I will return without hesitation.
Dr. Alaidroos always listens to me and remembers my past concerns. She cares about her patients but is very professional at the same time.
Knowledgeable and caring.
She is awesome!!!
I love Dr. Alaidroos and Dr. Kopel. They are both really friendly, informative, and caring. I have been going to them for a couple years and I drive at least 30 minutes- 1 hour everytime I go just because I trust them. There is always a long wait time and the staff isn't always friendly, but overall it's always worth the trip knowing your doctor has your best interest in mind. Once I'm seen, I'm usually out of there rather quickly.
Dr. Alaidroos and Dr. Kopel are excellent doctors who show that they care about their patients.
Very pleased with the service, staff is very professional.
Dr. A is always amazing! I recommend her every chance I get. My wait time is normally not that long but apparently some people needed extra time which is ok. She is only one amazing person! I don't mind waiting for her.
My first appointment to pick a PCP, I expected paperwork so I arrived 40 minutes early. I still waited an hour and received horrible care, inattentiveness and indifference. I returned for lab work and picked first appointment of the day which was 8:15am. I arrived at 8:00. I got in at 8:45 with no other patients ahead of me or in the waiting room. This was my worst experience in my life with a physician of any sort. Absolutely uncaring and rude. I would not go to this doctor if she had water in a desert.
She is very dynamic, friendly, personable, professional, quick and smart and has excellent manners without being stiff or unapproachable. The nursing and reception staff, however, is neither fast, efficient, nor particularly engaged.
Dr Alaidroos has a great bedside manner and listens well. She is both capable and insightful. A great family physician.
Excellent she addresses the patient needs right away.
Disliked everything except for one young indian nurse. Everybody was rude, and didn't seem genuine. And for some reason, their choice of music really irks me. We're at a family practice in Dallas County, not at a rave.
This doctor was not willing to listen. At all!!! I understand that doctors see many people. However, there is no way any doctor can feel or know the pain and experiences of all their patients.So listening is key For doctors as it is in all professions. In the 14 yrs of my history of cancer and miss diagnosis, I tend to express mild mannered frustration. Dr Alaidroos's with her cockyness after only our 3Rd visit, she failed to listen and resort to the show of concern, empathy or sincere effort to resolve or encorage me to have faith in her. Instead, she expressed to me that she thought my problem may be my inability to communicate, then boldly and surprisingly she suggested that I seek another PCP. I was shocked to the point that didn't even reply. However it very well may be the best remedy or prescription she could have written me.
My appointments with DR. Alaidroos are always good. Today hardly had to wait. She always when needed sends me to a great specialist. As what happened today and I never givewhp it is a second thought.
Dr Aiaidroos treats me I feel from her heart. She is a good listerner. During my first visit to her office I found out I had high Blood pressure and she told me she was going to help me handle it. I found a Doctor that likes her work. A couple years ago on a Saturday I had a vision problem happen and called Dr. Aiaidroos office and she answered her own phone . I have a lot of confidence in Dr. Aiaidroos. I have not responded before to other surveys because it took some time how to figure out how to do it. Hunt and peck on a key board takes a lot of time
I felt rushed and she spent less than 2 minutes with me. Will not be returning. Also her front desk person is rude!!!!!!!!
I love Dr. A. Been seeing her for years. My only and greatest disappointment is the wait time. She's chronically behind schedule, which is very frustrating. I've learned to expect it, but it doesn't make it any less annoying.
I really do not understand how she got 4.5 rating. This is the worst clinic I have ever visited.
I believe she is a good doctor but I will not go back there ever. I waited an hour and a half to be seen for 5 minutes. She was in a hurry to get out and seemed like she wasn't listening to me. The guy at the front desk is rude and has no customer service skills. They lost one patient and the friends that recommended her said will not go back
Worst expericance of wait time.
I would highly recommend this doctor leaving aside the wait time it always takes two to three hours before seeing the doctor.I think they should do something about it..........
Made me feel comfortable and genuinely cared about my well being. Made me feel like a person and not just a patent. I was really impressed
I was very comfortable with Dr. Alaidroos.
Finally saw the Dr an hour and half after my set appt time, 1 person walked out so that left 3 people in front of me plus full rooms...Lots of my time was wasted on waiting as I only spent 5mins with her. Not sure why this seems to happen everytime unless I make the 1st appt of the day then its great! Very disappointed. Front desk was watching a video or listening to club type music on the computer that just felt inappropriate for a Drs office.
First visit and unfortunately it was on a day after the Dr had been out for several days and therefore the office was very busy. I was recommended by a friend who is very happy with her treatment and diagnosis over the last year. I feel confident in her as my doctor and like her bedside manner.
Waited almost 1hr 45 min just to get into an exam room. Have had this issue in the past and try to ask for the 1st apt in the morning. My time is important too....
I would of liked to know what she diagnosed me with and reason for the prescription. She was very friendly.
Dr. A listens and takes her time with you. The long wait times are because she spends time with her patients. I can wait my turn when I know she will spend quality time listening to my concerns.
Other than the wait time Dr Alaidroos is great!
I've been going to her for several years. I ha e moved out of the area her office is located but I will make that drive. She is the best doctor I have ever been to. I do not plan on changing!!
Wait time was over 30 minutes. Consultation was around 5 minutes. When I said why I was there, instead of listening to me she interrupted me several times, had to book another appointment with a different physician. Also, was very rude & unprofessional in her demeanor. I wouldn't recommend her to anyone. Sorry, was a waste of my time.
The office staff could be a little bit unpleasant and uncaring. I know its Saturday but at least they have a job
She was very rude! She threatened to "cut me loose, then I can go torture another Doctor." (her exact words) if I wasn't going to be willing to follow the plan that she had outlined for me. Because, I had not returned in 2 weeks, like she asked me to, after my 1st visit (those were the days when it iced and snowed DFW in for days). I had made an appointment but due to the snow & ice, had to reschedule. She has no idea (I am not even sure she really cares) what kind of things that I am dealing with at home and that I suddenly had no way to get to my next appointment, because the car is not in my name. She sees too many people way too quickly to even remotely know who they are or how life may affect their health. On my 1st appointment she told me she isn't after what she makes from me, "she sees forty - forty five patients a day"! Well, I think it is what she can get from her patients because if it wasn't she would take the time with each patient and find out more about them and how their life may be a direct factor in many aspects of it, instead of being so wrong and quick to judge. I will not be going back, she was very rude and wrong for how mean she was and it was very unprofessional, I have never been treated like I was a problem and basically told that I didn't care about my own health, ever!!
Wait time has become almost 2 hours..,,,unexceptable...this is NOT a one time occurrence!
I think it was good, it just took a long time to be seen.
Dr. Alaidroos is absolutely wonderful. Would definitely recommend her to anyone looking for a primary care physician. She is extremely knowledgeable and thorough. However, the attending nurse was very rude and seriously needs to improve her bedside manners.
dRDr. Alaidroos talked to me one on one about my health history. I have been going to her for less than a year. I am very thankful she listen to my health complaints and gave sincere suggests.
I have been a patient for year!! Have recommended her several times! Love her! Think she is Fabulous!!! Dr. Kopel is wonderful , also!!!
Waited 1hour and 30 minutes to only give a urine sample. No one seemed to know what I was in for when the follow up visit was scheduled at their recommendation...
Dr. Alaidroos keeps me educated about my health and takes the necessary steps to ensure that I am well. She is excellent!!
Good thorough overal health exam. However in the four years ive come here i have never recieved any sort of pelvic exam and as a 34 yr old man who has had a brother with testicular cancer, i would at least expect a check for any abnormalities would be done.
Dr. A. Hania is very nice and good Doctor
I was initially told by the receptionist/male nurse that I was not in their system and when he finally found me he advised that I owed significant back charges. I told him there was no way and finally got that sorted out but still had to pay an excessive deductible for the office call before being seen, which was new. I then had to wait for over an hour to be seen by the Dr. When she finally arrived, she seemed rushed and did not want to listen to the specifics of my ailments but instead gave me a couple prescriptions and suggested I see a specialist if my problem persisted. She certainly did not seem very sympathetic or empathetic to my pain or issues!
She is the greatest Doctor I have ever been to. She is sweet, happy and always positive. I am very grateful to be back in Dallas and able to go to Dr. Alaidroos. I would highly recommend both her and Dr. Kopel.
I love Dr. Alaidroos. She is so personable and easy to talk to. She always makes you feel like you are very important and really, truly cares about you. The wait time can be long at times but she is always worth the wait!
Dr is very nice and down to earth. She took time to get my background and find out all my concerns.
She is very professional, yet personable. She explains things where you can understand what she is talking about. She is very thorough. I like her a lot. So much so, that if I ever moved out of Dallas, back to Fort Worth I would make the drive to see her.
The front desk staff are rude. I have visited this doctor twice and never have I been sent it at the time of my appointment. The wait time is too much. Co-pay is also high for every visit.
Extremely disappointing - wait was terrible - someone that arrived 30 min after me was seen before me - she must have spent 2 min with all in all - felt so rushed
Very professional and caring! Quick visit and she cared for all my needs.
Dr. Hania has a great bedside manner and she address the issue that you have at that time. Thumbs up to Dr. Hania!!
Quick and efficient
I wish the wait wasn't so long because I really like her.
Dr. Alaidroos has been my doctor for three plus years and I would HIGHLY recommend her to anyone. She is the best!
Dr. Alaidroos and staff are in sink when it comes to communication. I observed that each of her staff members is give a position to perform and they do it well. After being out in the Southern Helmand Province of Afghanistan, I am very grateful have found an MD. in which, I can not have my annual physical with and count in providing me with any and hopefully all of my urgent care. Semper fidelis, Joe
For years I have gone to Alaidroos and received great service. Lately, the wait is long and the staff is rude. As much as I have appreciated her service today it feels more like a low income clinic that takes longer than the parkland emergency room.
My only negative comment is that I always have to wait more than an hour past appointment time.
I went in with more questions than i left with. Cannot complain about that. I had reservations regarding a previous prescription and the doctor sensed that and worked accordingly. Highly recommend this doctor. Very smart lady.
This visit I was seen much quicker than in the past. I appreciated it.
My biggest problem is ZocDoc - the office does NOT use any of the information from ZocDoc so my insurance has been wrong for over 1 year - resulting in a charge (the office is working with insurance to reverse). I recommend you just call to schedule an appointment.
I was very comfortable talking to Dr. Alaidroos. She is straight forward and I appreciate that type of communication.
Dr. Alaidroos is very thorough and is open to questions and further explanation for any concerns. She is a professional who has a well run office with friendly and competent staff. I consider her one of the finest medical professionals in Dallas.
I always have to wait at least one hour (or more) before seeing the doctor or the nurse before her! too much waiting and then it only took 5 or 10 minutes with the doctor
She is GREAT! I have been a patient for over 15 years!
She's awesome! The wait is irritating but worth the wait.
My wife and I have been patients of Dr. Alaidroos for many years. She has always been very professional, insightful and personable. Here diagnoses and recommendations are excellent. We certainly would recommend her to anyone looking for a top PCP.
I don't see why everyone is complaining about the wait time. I showed up 15 minutes before my appointment, filled out my paperwork, and then only waited 10 minutes. Once I was in a room, I only waited another 10 minutes for the doctor. She was knowledgeable, understanding, and straight to the point. I look forward to visiting her again in the future.
Pleasant as always
Waited for about an hour until they took my vitals. Then waited for another 20 minutes to see the doctor. When I asked the receptionist if it's going to take much longer they mentioned the Doctor has not gotten back from lunch (it was way past 2pm). Dr. Alaidroos was very pleasant and diagnosed me quickly, but the wait time and reason for it are too much.
Too long of wait with an appointment time.
I was treated very well from check in to bedside manner. Dr. "A" is very attentive and cares a great deal for each and every one of her patience
Staff is amazing! They always go out of their way to take care of you. Dr. Alaidroos is amazing. Super sweet and amazing doctor.
She is always fantastic, great bedside manor, super thorough and I feel like she is always really interested in me and how I am really doing.
Dr. A. is a professional. She is concern about my health and condition. She is pleasant to be around.
She is awesome, caring, so up on things. Best doctor ever.
Love love love her!! Always so great!
12/5/2014 I went in for an abnormal lab work follow up because apparently, they do not give them over the phone. First visit on 11/20/214 was my physical and I was a new patient. Wait time wasn't too bad just 30 min. Doctor was friendly. I was feeling good about finally finding a new doctor. Fast forward to 12/5/2014, I had an appointment at 4:15 pm... I get there earlier and only 3 people in front of me. 40 min later, I'm still in the lobby area waiting to be called back. I asked the nurse how much longer because I had to take my son to his driving classes by 7 pm... mind you it's Friday and traffic is crazy. She says oh let me take your vitals and take you back. She takes me back and puts me in a room. Tells me doctor will should be in shortly. 35 min passes by and I'm pissed as hell so I walk out. I tell the guy at reception, how rude it is to have an appointment and having to wait for an hour and 20 min to just get some lab results. He looks at me and says sorry. He asks me to reschedule. REALLY?? No thank you, I will not be coming back. I'm fed up with doctors abusing our time. If we are late, we are rescheduled and a fee is imposed. Advice, FIND SOMEONE ELSE.
Dr. Alaidroos is extremely knowledgeable. She has a great bedside manner and treats you as a person, not just a patient. There does tend to be at least a half an hour wait from your scheduled appointment time, so make sure you bring a book to read or something to entertain yourself! The nurses are very nice as is the female receptionist. The male receptionist is kinda gruff and rude though.
Arrived a few minutes before my 12:15 appointment. They did not see me until 1:15. I became irate over the long wait. Their response was to have me wait even longer. Ended up seeing the doctor 2 hours after my scheduled appointment to go over lab results that were normal. WHAT A COMPLETE WASTE OF TIME AND MONEY!!!
I love Dr A! However, every time I am in the office it takes FOREVER to see the doctor. I usually wait at least an hour.
She is intelligent with an excellent bedside manner. She listens to you and communicates her thoughts as well. Her staff is courteous, professional and well trained. The office is clean, very well thought out as far as procedures(labs) it makes sense and is very efficient. I feel blessed to have found this office and to have found a doctor like her.
She is a very good doctor. They are really hard to find now days
Was first told about an outstanding balance from 8/2014 that I have never been billed for. Receptionist was stating words-to-the-effect, that I could not see the doctor unless something was paid against this balance. Doctor over ruled this and I was allowed to see the doctor. Receptionist said words-to-the-effect that they would look into the outstanding balance and call me on my cell phone. Next day, I received a call on my home phone. Next, was suppose to have blood drawn. Nurse was unable to find a vein and said I was dehydrated. Doctor saw me and apologized for wait. I was asked to come back next day in morning to have a lab tech (not a nurse) draw blood. Next day, same nurse (not lab tech) tried unsuccessfully to draw blood and said that I was still dehydrated. Told nurse that I "did not have time for this." Nurse then suggested that I go to Labcorp to have blood drawn. Went to Labcorp where, within 5 minutes, blood was successfully drawn. At this point, I would recommend the doctor, who has office hours beyond 5pm and on Saturday, but not the staff.
Dr.A is the best doctor I've ever had! I'm so lucky to have found her. She has caught issues other doctors didn't because she cares and takes the time to understand and is just one smart lady! Love her!
As an older patient and one who has only recently been able to obtain insurance I have been dealing with a number of issues. Dr. Alaidroos has been very helpful in helping me navigate my way to solutions.
I love Dr A -she remembers everything and has the personal touch and your best interest at heart. However, this past visit I waited 20 minutes to get into a room and then over an hour to see her. The visit before, it was one hour to get into a room and almost 2 hours in the room. I even checked in through ZocDoc and filled out everything and arrived 10 minutes early. The wait is getting a little out of hand.
She was 50 minutes late and I felt like her answers were very generic.
Great doctor and staff.
It is an honor to be a patient of Dr. Hania Alaidroos . She is a dedicated doctor and an absolutely amazing person ! She gives the best advice, treatment, and is an extremely caring individual who contributes to the excellence of her patients. She is enthusiastic about what she does, she is hard working, and she builds strong relationships with patients like she is their own family member. Her bed side manners are out of this world ! She has lots of patience and is incredible in what she does ! Love her and her attitude. I would highly recommend her if you need a new doctor, and I am so blessed to have her in my life.
Besides the wait, which happens EVERY TIME, I like the doctor.
She was very professional and personable. I was in and out the office within an hour!
I thought the doctor was very nice, and professional. It was a good first visit for being sick. I arrived 10 minutes before my appointment and submitted all my insurance info. on zocdoc and she didn't varify until I got there, so that increased my wait time by about 15 minutes. I waiting probably another 10 and went back, and I waited in my room about 10-15 minutes. The only issue I had is that there was only one patient in front of me when I got there, and one other patient came out, so I'm not sure how extensive the other appointments were, I would not want to be there on a busy day.
Was seen by Dr. A on Tuesday afternoon for an earache and was told my ear looked fine but strep was going around. I was not given a strep test but sent away with antibiotics. During this 5 minute visit she didn't even have my chart or file with her. I have now been on very strong antibiotics for 4 days and have not improved even slightly. I called this morning (Friday) at 8:10 am and was told to leave a message for the nurse. At 12:45 pm I still hadn't received a call back so I called again. I was told that Dr. A was determining if I needed a refill or to be seen again in the office, but I should keep my appointment. I DON'T HAVE AN APPOINTMENT, HENCE THE REASON FOR THE CALL! I was assured that I would be called back today and would be seen immediately if another office visit was needed. I explained that I leave work at 5:00 pm and would need a call prior to that. It is now 4:15 pm and no call. I will now be stuck feeling miserable and sick all weekend because no one could be bothered to return a call or schedule an appointment. I will be finding a new doctor on Monday.
Very professional as always, answered my questions, and was responsive to any concerns.
She's a brilliant doctor and she's very caring!
Super fast, and she's always incredibly friendly. Honestly the best doctor I've had.
The staff and Doctor were great. I came in from a stressful with my daughter and they saw us right away and were very professional and personable. I will definitely come back.
Love the Doc! Wish wait time was better but can't really complain when coming in as a walk-in. Appreciated receptionist letting me know I could leave and come back. Wait would have seemed much longer without this info.
I think she is awesome. I became a patient after moving to Dallas, about 6 years ago. I found her and it is a little bit of a drive, but I like her so much I will not change.
Dr. A was great! She was not only empathetic but also honest and realistic with my situation, which I very much appreciated.
The doctor took time to explain my condition to me so I could understand. She is fantastic!
Very good. Always pleased with the service. Wait time is shorter if you book early morning appointments.
I love Doctor A. I was referred to her 4 years ago by a friend and I continue to feel confident with her care.
She's a great doctor!
I am always pleased when seeing Dr A or Dr K. I was seen quickly & all my concerns were addressed.
It was great! She was really interested in what I had to say!
Dr. Hania is the best doctor ever. She is caring and spend time with the patient to understand their needs. Her staffs are wonderful and friendly. Clinic is very clean. I have been seeing her more than 10 years. I highly recommend her. Tri
I started seeing Dr. Alaidroos as my primary care physician several years ago. She has since treated me for numerous minor illnesses, infections, injuries, burns, etc and I couldn’t be happier with her as a primary care physician. During this visit she patiently answered my questions about three different medical conditions, wrote me a prescription and had me in and out of the office within about 20-minutes. Her staff also recognized that I had a positive balance on my account, so they did not charge a co-pay for this visit.
Great , except the wait time
Very glad to have Dr A. As our family Dr. She is an excellent doctor.
I have been seeing Dr. Alaidroos for two years now and HIGHLY recommend her! she is a terrific doctor!
I was told my blood work came back abnormal and the doc needed to see me the next day. After worrying all night and waiting almost an hour to see the doc, i saw the doc for less than 1 minute and was told my vitamin D was low and prescribed the doc's preferred brand of American-made OTC vitamin supplement. Waste of time. And copay.
Dr. A. is an awesome doctor. Been going to her for over 6 years.
I love Dr. Alaidroos. She listens to my concerns and takes them seriously.
I have gone to Dr. A for years and absolutely love her. She thinks outside of the box and is very thorough!! I genuinely appreciate the fact that they take walk-ins, will work you in when you really need to see her and you can't find another doctor that is open until 8pm and on weekends (including Sundays :0). I have recommended her to all my friends and they now go to her and love her as well. Thank you Dr. A and staff (they are great too)
Love her! Been going about a year. Very interested in getting any ailments taken care of. Couldn't ask for much more. Have some wait time issues at times, but not enough to make me switch docs!
She is always great! She listens!
Fast follow-up appt. Made appt on zoc doc - no wait today.
First time visit, but she was awesome with everything so far.
Very impressed with Dr. A! Though there was a wait, it was not excessive - and what I would have expected for a first time visit.
I love Dr. A., but the wait time in her office is rarely less than 90 min. This is the norm, not the exception. She is an awesome doc though! :)
Dr. "A" is a wonderful doctor. She really cares about her patients, and she is a good listener. Dr. "A" never gives her patient a "rushed" feeling. She has always taken her time with me and discussed my medical problem in clear easy to understand language. This is not some big assembly line doctor's office where you feel like a cattle call. Sometimes there is a wait, but I assure you Dr. "A" is worth the wait.
I've been seeing Dr. Alaidroos for about 3 years now, and she's taken care of me well every time. She's friendly, knowledgeable, and sometimes motherly (in a good way).
It was great and her staff was awesome as well. I will be making her my pcp.
Dr A is an awesome Doctor! Very knowledgeable and courteous. She's the first doctor that I have felt comfortable talking about personal issues and she remembers me.
I love Dr. Alaidroos! She had gotten stuck in traffic the day of my appointment but I don't even mind waiting for her. She is the best!
Dr. Janis was very courteous and considerate. She is wonderful person. This was my second visit since moving here. I have recommended her to my daughter as her primary physician too.
The receptionist was not particularly friendly. He seemed extremely bored and uncaring.
I always feel confident that I am in good hands when it comes to my medical care. Dr. Alaidroos and the other Doctor in the Office are very competent, friendly, and knowledgeable. I will continue to come back.
Wonderful doctors! Wait time is usually only drawback. Today - I was in the lobby for 10 minutes - waiting in the exam room for 20. In and out in 45 mins. Better!
Dr, Alaidroos is always kind, professional and cares about getting you better ASAP. The staff is wonderful and reflection of the caring doctor they work with.
Dr. Hania is a great doctor. It was longer than usual today, but always worth the wait..
Liked the doctor but not the small office st up. Don't like having my vitals taken with strangers looking at me. Makes my bp rise.
Always takes the time to listen. She remembers personal health conditions and is concerned about the patients health costs.
Straightforward, honest manner. Great people skills.
Very long wait time, Very happy with doctor's treatment and bedside manner.
was fine, a pretty good wait time, no other patients in the lobby.
Dr. Alaidroos takes the time to answer questions and has a wonderful way of explaining and educating regarding concerns I may have at the time. I appreciate that she listens, clarifies and doesn't rush her patients.
She was very personal. I love the office because you can get the blood test and all your exams done at the same place.
Besides, the waiting. I like everything about the Doctor.
We have been coming to see Dr. Alaidroos since before she even opened this office. She is a wonderful doctor. The ONLY thing not first class about the visits is the wait time. I waited 30 minutes in the lobby before going back. But, then I waited 40 minutes for her to come in the exam room. I know things can happen to take a doctor's schedule off track, and I'm pretty patient about it, but this is pretty consistent here.
Was friendly and quick in and out
Great! We live farther away now than when we first started going to her. She is professional and kind, and can normally see us the same day or next day!
She is the most caring doctor, and makes everyone feel special.
I was there to go over lab results. My appointment was at 9:45 and I didn't see the doctor till 11:05am, I didn't appreciate waiting for over an hour and no acknowledgment or apology for the long wait.
My visit with Dr. A' is good every time I visit her, I fill so relaxed with her.....A good thing
Dr. Ala is such an amazing person and she helps me through out all my struggles! She is a person who cares deeply about her patients n I thank her off all she has done.
I love Dr. A. She is always personable and is a good listener.
She acted like she was attentive, but one my second visit I found out they had it all wrong. Called in the wrong RX twice even though I had them listed on my documents. She then got defensive and basically told me it was my fault.
My ONLY complaint is not being able to schedule an appointment and expect it to be on time. I am used to waiting at least an hour; today I was there 2 hours before I saw the doc. I don't understand why an accurate appointment time can't be given. If I didn't like the doctors so much, I would change (because of the routine tardiness).
While she is a very good doctor...to have a 2:30 appt and to have to wait to almost 3:30 to be seen is unacceptable!
Excellent all around.
Great as usual !!
Love them they are the best
Dr. Alaidroos is a great Doctor , I like her a lots !
She is the best!!!
She is an excellent doctor - very knowledgable and worth the wait
She's a great doctor - experienced and personable. The wait time was a little long, but I suspect that's because she's so popular.
Very nice person,smart ,give time,no hurries,soft spoken,I will highly recommend to others.
That's my Dr...
Everything is perfect except the wait time. Way too long
I was slightly nervous before going because I have generally had bad experiences at the doctor but Dr. Alaidroos was wonderful. I did not feel rushed and she took the time to answer all my questions.
I absolutely LOVE Dr. Alaidroos. She is caring and takes your concerns seriously. The only complaint I have is the wait time. I was at her office for 2 hours before I was seen.
I think Dr. Alaidroos is a fantastic, dedicated primary care physician and caring human being. She works tirelessly six days a week for her beloved patients. Hip-Hip-Hooray for Doctor "A".
My favorite doctor- I drive pretty far to see her which definitely says something!
I love her she has the best bedside manner an she really cares about her patients she takes the time to listen thank you
Wait was an hour and a half - way too long - no one came to update me on how much longer it was going to take
My visit with Dr.A is always pleasant. I will always refer people to her because the level of professionalism of Dr. and staff. Oh, added bonus is that my wife loves it also. Dr. A has this family for life.
I am so glad to have Dr. Alaidroos as my Family Doctor
This is the first time ever Dr.really examine me within half hour.I aS in terrible pain but now feeling much better. I would suggest trim horrible waiting period of 1 to 2 hours even if appointment has been made,so that's little irritating. Staff & doctor give good service though.
Doc moves very fast between rooms, so she doesn't seem to genuinely care about your issue. I feel rushed when I visit this office.
Dr A has taken very good care of bothy daughter and me.
She's very personal and laid back and really helps with with med recommendations and sometimes free meds if you don't have insurance. Love her. Been going to her for over 15 years :)
I went to Dr. Hania Alaidroos for annual physical. She took all tests, but she did not check took Neurological, Dermatological, and Extremities exam, which I consider are essential parts of physical exam. I am not sure if she took abdominal exam. My blood pressure was also on slightly high side, I guess 138/88. The nurse didn't repeat it and the doctor didn't mention if my blood pressure was on high side. After one week, I just received lab reports and a call from doctor's office if I would like to see the doctor (with new consultation charges) as one of my measurements was out of normal range. I am not sure what are standard deliverables of an annual physical, but common sense suggests I should have also received doctor's remarks on overall physical exam, which I didn't.
Very good doctor.
Excellent and very comforting!
I have searched for a great doctor for a very long time. My mother past away from cancer and if shr had went to a doctor that truly cared 6 months would not have gone by without detection. With that being said I have always looked for a doctor who cared about there patients and I have found one. Been with Dr Hania for 2 years and I drive 40 minutes for my appointments but I wouldnt change that for nothing in the world. Shes a great doctor who cares about your life and I always have a piece of mind when I leave. Best decision I have ever made.
Dr was excellent! She took care of my many complaints and educated me about my issues.
She puts on Aetna website (she is speaking Arabic), put she doesn't!!
Very nice an super thorough over all the best since I've been in Texas
I have been to multiple doctor's over the years and all around the world and I can truly say that Dr. Hania Alaidroos is by far head and shoulders above the other offices. Dr. Hania Alaidroos and her staff make each visit a pleasant and comfortable experience for you and the whole family.
Genially seems concerned about your overall health. Very through in her exams and questions. Doesn't stop until she find the answer to the problem.
I love Dr. A. She is awesome and really listens
Great doctors here. Wait times can be long but worth it when you get to be seen by one of the best doctors in Dallas.
My only problem is sitting with people who were coughing and obviously ill - I was only there for a blood pressure check...otherwise no problem!
Dr. Hania Alaidrooss is one of the most caring doctor. I have been seeing her almost 8 years. She spent enough time with the patient. She is very knowledgeable. The staffs are wonderful and friendly specially Ryan. I recommend her to everybody. She is the best. Tri
She is a great Doctor.
I love Dr. Alaidroos, she is a very positive and nice person!
Dr. Alaidroos is a FANTASTIC doctor, medically and "bedside manner" considered. She listens, she hears you, and she takes your thoughts and concerns into consideration as she works to arrive at a solution to whatever your medical issue. Any complaints about her timing are just silly- what would you prefer, a doctor who is perfectly on time because he or she spends precisely the right amount of time to keep a schedule or a doctor that listens and takes extra time even at the expense of her schedule? My wife and I have used her for years and would only choose a different doctor if she MOVED.
Great doctor! Wait time was longer than what I would like, however I was given the option to leave and run errands instead of waiting in the office.
She is amazing! She is relatable and so kind!
I always know I am in good hands with Dr. Alaidroos
Best Primary Care Physician I Know
I love my doctor. I just wish a 3 pm appt started closer to 3 pm especially when you take the time in advance to fill out the paperwork online. When you're feeling sick, over an hour wait is a really long time.
Dr. Alaidroos was able to see me the same day for my ailment. She was calm, professional, and extremely knowledgeable. I would definitely recommend her. She was very detailed in explaining the plan for treatment and was easy to understand. Her offices were clean, and nicely updated. Her office staff was a little bit unprofessional and off-putting as far as being short with their responses and tone. I would mention that to a friend just so they knew when they met Dr. Alaidroos it would be worth putting up with them for her professional bedside manner.
Great visit. She listen to my cry and gave me various solutions and options. She is a very genuine person.
Overall, fantastic. We have very good communication with each other. I value her enormously as my trusted physician.
Dr. A. is AWESOME!!!! I have been a patient for several years, I have referred several coworkers and family members.
I think she's a great doctor , very caring and welling to help me the my goals to a much better and healthier me!
Always pleasant, quick and thorough.
She's wonderful and goes above and beyond to address your concerns.
Personalable, thorough, kind, caring and a good listener. Whenever a specialist has been referred, they have exceeded my expectations and have reminded me of the phrase " you are as good as the people you surround yourself with."
Very professional. Plus she answered all my questions.
Wonderful doctor! No doubt she is competent and compassionate. I always feel heard and understood. The wait is my only concern. I don't go to the doctor often, but every time I do the wait is always an hour plus.
I thought she was very friendly and helpful. I was very impressed with the bedside manner.
I really enjoyed the visit as you can tell the Dr. Hania really cares and listens. You can tell you are not just another $$$$ in her eyes like most places recommended on ZocDoc. Great Doc!
she was to the point very professional and courteous. although she refused to see me due to my health concerns. She gave her reasons why, answered all my questions and I totally agreed with her. Our meeting ended on positive note and I would recommend her to anyone.
Dr. Alaidroos always makes me feel at ease. Listens to all that is said, very easy to talk to. Her staff has been very friendly and helpful. Glad I found her.
It is greate to have her as my family Doctor
Every thing went well
Doctor actually cared about me.
My appt. was at 10:30am, The doctor didn't come into my room until 12:00pm. All to tell me that they didn't do the procedure that I need which the website stated they did. And I was still charged for my visit.
Made me feel very comfortable and she was very informative. Would DEFINATELY recommend her to family and friends.
I've been going to her since I moved to Dallas in 2005....She is the BEST,Love her much
She is extremely helpful and willing to answer questions you have. took her time and Doesn't make you feel rushed.
Very thorough. Listened to concerns and explained treatment very well. Highly recommended!
I've been coming to this doctor for years, but their time management skills need to improve. After booking an appointment and waiting for an hour even when their not busy, is frustrating.
Extremely nice and willing to answer all your questions. Takes the time to explain her diagnosis and explanations. Very friendly
She is a rare & valuable find in the healthcare profession. Her compassion, expertise & treatment approach are some of the best I've found in her field. I will & have referred numerous patients to her, all with similar opinions.
Love Dr A but the wait was too long, no apology offered and she was in a hurry when she got to me because she was behind schedule and had to leave. Considering finding another MD That will be more attentive to my needs.
I thought she was very professional, knowledgeable with a "take-charge" kind of an attitude.....but I did not like the wait to see the physician!
Dr. Alaidroos is always very helpful, knowledgeable and understanding! Their entire staff is very friendly and prompt! I would recommend her to anyone :)
I think she is very attentive to me and shows a true concern and care for my well being. She does not rush her time with you and I would HIGHLY RECOMMEND her to all my friends and family.
I went in with elbow pain, and after sitting in her waiting room for over an hour, got rushed into her. She said it was tennis elbow, and when I asked her how to treat it, she told me in no uncertain terms to "google it". Thanks lady, you were really worth the copay. Webmd.com could have done more for me.
Very friendly dr, love her
She was worth the wait
I love my dr but this application cause me to have to wait because I booked an appointment for Tuesday the 19 and it showed up in their system for Monday the 18. So when I arrived on Tuesday I had a long wait!!!!
She is an incredible physician--knowledgeable, kind and passionate about what she does. I'd recommend her to anyone. Her non-judgmental stance, genuine empathic nature, and compassion make her a great doctor. She also has incredible hours, making it easier for patients to see her outside of work schedules.
Informational and genuinely caring
As a new patient I established care with Dr. Alaidroos. She is a very friendly and thorough physician I felt comfortable with and am happy to go back to!
I thought the nurses were very nice. The man at the front desk seemed unprofessional and unwelcoming. They also did your medical overview just outside the waiting area. For privacy purposes I'd prefer to do this in the room. I also had to wait almost 1 hour to be seen. The doctor spent maybe 5 min with me. Although she was nice, I wasn't even apologized to for my wait. I don't think I'll go back to be honest.
Very nice and personal experience
Waited right @ two hours to see Dr. Alaidroos. Had been in the Dr.'s office about 4-5 other times and have seen her 2 times. She was nothing but nice on previous visits. Dr. Alaidroos for my visit this time never apologized for the wait time. She was very short with me. She ignored my questions and concerns. I was only in the room with her for maybe 4 minutes. I felt very rushed. . . Its not my fault she was backed up and running behind and if you re having a bad day Dr. there is no need to take it out on me. I will go ahead and switch back to my Dr. that I was seeing before who was about 8 miles away further. At least I know that is a Dr's office and Staff that cares about there patients and will go above and beyond and will treat their patients with professionalism!
I really like her. She always has a smile and listens when you talk. However, I did wait about an hour and a half to simply see her for about 3 minutes.
It went well.
Professional and caring.
Smart, kind, straightforward, compassionate. Interested in the welfare of her patients.
Very helpful friendly. Listened to all of problems and concerns.
Great doctor and staff, friendly and polite.
Good doctor. I am only disappointed with the loooong waiting time
Dr. Alaidroos is so sweet and dr. Coppell is very to the point which I like ! But the wait is ridiculous ! Waited over an hour for them to see me for about a min and felt rushed and couldn't talk to her about other concerns I had.
Dr Hania is a very sweet doctor and she makes me feel comfortable talking with her. I highly recommend her. Even though i had to wait a little before being seen, I will never fault a doctor for that or get mad with them for that. My dad is a doctor and I know that they are extremely busy professionals. It is best if we are all patient with them and let them do what they know how to do best and that is -take care of their patients. Thank you Dr Hania and please keep being the sweet Doctor that you are.
As always, wonderful.
Girl & guy at the front desk were unprofessional. Kept flirting with each other while I was trying to give them my information. Had loud techno music playing on the radio behind the desk, which is more appropriate for a club, not a doctor's office. Took over an hour to see the doctor & only 2-3 people in the waiting room the whole time I was there. Doctor wasn't a good listener & tried to be more of a therapist than a doctor. I took my daughter in for 2 things, but she would only discuss one with me & ignored the other. I will never return to this doctor.
Best doc in Dallas! Attentive and so caring. Definately one of a kind care with heart. Ive seen her and Doc Coppell for two years and they always make you feel welcomed.
I think this is an excellent doctor's office
She seems very knowledgeable and actually listens to what you say, unlike so many doctors. She's got a good head on her shoulders.
Dr Alaidroos is extremely into complete wellness. I felt that she cared for not only my physical health but my mental and emotional health. It made me feel incredibly comfortable and I would highly recommend her.
She is so personable and so easy to talk to. I drive an hour to see her!
Staff was very knowledgable and helpful!
Dr A is great! She is very understanding and really listens.
I love this doctor. She is very personable and helpful
Amazing and super fast this time!! I have been going there for over a year and I really love this office. It is out of my way, but I love Dr. Alaidroos so it's well worth the drive!
Very great Doctor. Cared a lot.
Waiting time was over an hour and they just kept on taking walk-ins the whole time I was waiting. Glad I had an early appt or the wait could have been 2+ hours. Doctor spent no more than 2 mins in the room with me - no exam - just listened to my heart for probably 10 secs and asked a couple of questions. I won't go back.
As always I enjoy my visit with one of the best docs in North Texas. I consider myself lucky to have a doctor of her caliber.
Di. Aliandroos is awesome, she is so personable and comforting. Her front desk staff, however, is extremely rude and snarky, however she is a true professional and smart.
I was pleased with the quick and thorough diagnosis of my condition!
I think shes wonderful and she really take time to hear what your saying and need. She's heaven sent.
She is an excellent doctor and I just love her bedside manners !!!!!!!! She rocks!!!!!!
She did a very good job making sure my daughter was comfortable. I would recommend her to friends.
Excellent service, kind office staff.
Dr Alaidroos is very professional and provides great service.
Dr. Alaidroos was very professional and made me feel very comfortable even though I get real nervous around doctors. The wait time could be better but she explained to me the complexity of her cases and was real sincere when apologizing for the wait.
Always a pleasure meeting with Dr. Alaidroos. She is respectful of privacy, comforting and knowledgeable. She was very informative.
I was very comfortable with her.
Now I know why Dr. Alaidroos has made D magazine' s top physician listing for so many years! She listens to you, makes sure you are up to date on everything. She truly cares about her patients!
I have been looking for a new PCP. I was very impressed with Dr Alaidroos. I found her through the convenience of zoc doc. Thank You.
ill never go back due to the long wait i experienced( even though i had an appointment) and the dr spent all of 2 minutes with me...
It was definitely worth it. She didn't sugar coat anything.. She was straight to the point and really nice and professional
I waited for over an hour for my appointment. I understand doctors get busy so I'm willing to schedule another one but they wouldnt allow me to leave and just told me she'll be with me in a second. I just had a follow up appointment to go over my results, which took 10 minutes. Seriously. Not coming back again.
waiting time was way to long for having an appointment and only see her for like for 1 minute when she got to the room.appointment was for 1130 finally went back to room at 12:45 nurse need to work on being friendly and talk to people very dissatified with NURSE. love how dr makes and made my little girl feel but nurse just plan SUCKED
Dr. Alaidross is wonderful, out going personality. I would highly recommend her. She is always takes time to talk with you, regarding any questions you need answered. Dr. Alaidross is the best! I drive 50 minutes just to see her at her office. :)
Great, but long wait time if you go after 5.
Both doctors here are awesome. They are efficient, and with routine matters they get you in and out very quickly. But if you have any questions, or concerns, they slow down and will take whatever time is necessary to make sure your questions are answered and all concerns are addressed.
The visit was good--the office recommended I see a cardiologist the same day as my visit to Arbor Green and even set up an appt. for me. The Dr. works from 2 different offices (Medical City and Baylor Plano). I was told to go to Medical City and when I checked in at that location I was told the Dr. I was to see was working at the Baylor Plano location that day. It took me 45 minutes to get to the correct office---It was amazing to be able to get an appt. with a cardiologist the same day, but frustrating to be sent to the wrong location.
So rude. Has no idea what is even going on with me. Needs to review my charts before consulting with me. I'm too old for her to speak to me as if I'm 12 years old. She told me she was "too busy" well I'm busy as well and last time I checked this was HER JOB to listen and treat me accordingly
She's the best!
I've been several times because it's convenient to my home, but It's not worth it. Last time was my first visit with Dr. Alaidroos herself (I had seen her partner before) and she was...weird. When going over lab results she latched onto one and just started rambling about it without pause for breath. I couldn't tell if she was telling me I had a condition or if I was at risk for one, and she wouldn't stop talking long enough for me to ask. She even talked over me at one point. I feel like every time I've been there I've been treated like a body and not a person. Not to mention that they take your weight, BP, and ask you why you're there in an alcove off the waiting room where everyone can hear your private business. And the wait time really is awful.
Wait time is usually right at half an hour and I get the feeling that everyone in that office does their best not to make it that long as it only happens during peak times/days. Not only is Dr. Alaidroos funy and explains things super clearly, you can tell she's trained her staff to do the same. My only real complaint would be about their location, which is a bit of a pain if you're driving south on Preston (have to make a u-turn to drive in) and their parking lot isn't the best.
It was ridiculous that I had to wait 1.5 hrs for the doctor to give me a prescription and talk to me for about 2 minutes.
Extremely pleasant and knowledgeable woman.
Dr Alaidroos was amazing! She was fast and showed that she actually cared about my situation instead of talking all over me! I Would definitely go back and refer others!!
Nothing less then expected. I've seen Dr. A for years, I am yet to be disappointed. Very little wait time, staff is super friendly, and the hours make it easy to see my doctor.
May want her as my primary
Great doctor. I've been twice, and once waited 35 minutes, but the second time waited 10 minutes. Worth the wait, especially as most doctor's office have atleast a 15-20 minute wait. Very willing to find the right treatment plan for your condition/ailment.
She was the best doctor I have ever had in any medical field. She was incredible, knowledgable, helpful and professional. I felt a nurturing vibe from her that made her easy to talk to. The wait was not long at all, and she make the check up as comfortable as possible. The room was chilly and her nurse brought in a little heater. Things like that matter to me as a patient because it goes beyond what I visited for, it shows her office as a whole cares about their patients. I have recommended her to every member of my family by sending a mass email.
I like the doctor and staff, however, I do not know why I bother to make an appointment when I never get since that the time I schedule. It is a bit annoying because I am trying to go to work after my morning appointment.
The wait is always over an hour!
Dr. Alaidroos is very good and a no-nonsense, compassionate doctor.
I waited an hour and a half to see the doctor and once she came in she seemed hurried and somewhat annoyed. It was like night and day to the Dr. A I have seen in the past.
Kind and caring professional. I would recommend her and will return to her office.
I only had to wait 15 minutes. The staff was very friendly and helpful.
Dr. A is very nice and has great bedside manner when she has time to listen. Time at this facility is a big problem! I think an hour is the quickest I have ever waited to see her (always with an appt, not a walk in.) The waiting game is pushing me to find somewhere else to go. I highly recommend this office if you have the time to wait, if not be prepared to be there for at least an hour and a half with a two minute sit with the doctor.
Very rushed. Seemed to brush off my concerns.
Dr. Hania Alaidroos did a excellent job! Although, I only came to get a shot for school. They recommend that I get a full physical to make sure I was healthy they were fast, friendly and patient so I would definitly go back.
Incredible! She is the absolute best EVER! Thank you Dr. Alaindroos.
My appointment was excellent all staff working there were very good. Thank you.
Very knowledgeable and attentive doctor. She seems very passionate about her profession & her patients.
She was very comforting about my previous lose of medical insurance.
Excellent doctor that does take time with you as other reviews states. Wait time though was almost 2 hours which to me is unacceptable but if you want a doctor that really does care then she's the one.
As always, she very helpful to me.
I really liked her personally. The listens well, is thorough, discusses alternative treatment like herbs. She is a very open-minded doctor. VERY friendly and personable. The only negative was the long office wait.
i have been 3 times now...each time i think the long wait is a fluke. now i know...its not. i probably will not be back. there were only 2 people in front of me...and she is only with me for about 5 minutes every time i go so i assume she is quick with everyone else too. i just dont get it.
The service needs some adjusting. I needed a pediatric dr. and your site did not let me know that the pediatric dr. was not in the office today. I still love the office, even
Love Dr. A! Wait is always fairly lengthy though.
Dr. Alaidroos is a great doctor! She was very proffesional amd nice. She knows what she is doing!
Very professional staff and understanding.
everyone was very nice but it it just too hard to sit and wait for an hour and a half when all you want to do is get into bed.
She was incredibly knowledgeable and also very sweet. She actually hugged me when we discussed my possible diagnosis and was very sweet.
Nothing less then steller. Dr A and Dr K make going to the doctor fun!
The appointment was so awkward. I felt she didn't want to even touch my stomach and after a few quick questions, had me out of there saying she didn't think I had a problem. She was not reassuring and referred me to the most expensive place in town to get 3 ultrasounds! When I shopped around for a cheaper place to have them done, her staff would not tell me the specifics names of the ultrasounds I needed done, because they wanted to agree to a cut with the facility first. At least they admitted to that but is that standard practice??? To top it all, they took forever to send the file/page to my lawyers handling my auto claim and insisted on being paid a ridiculous amount for the patient file.
Wait time was absolutely absurd. There were no patients in the waiting area upon my arrival- signed in 15 minutes early for my appointment and it still look over a complete hour before the doctor came to my room. All in all the combined time I was at the office was over 2 hours. The whole point of scheduling an appointment is to make my daily schedule flow more efficiently.
Dr. A is always ready with a smile on her face. She takes the time to address my concerns and leaves me completely satisfied.
SHe is very pofesional and gives good advices about your health.
the staff are horrible, the wait times are atrocious, in the 3 times we have been to that office I was seen in 35, 1:42, and 45 minutes. I took my daughter in on a Monday morning and had to wait 45 minutes (there was 1 other patient in the waiting room when I arrived, they weren't busy at all) Dr. A is awesome but I don't think worth the wait
My big complaint is that I had an appointment which was scheduled 4 days in advance and ZOCDOC made the appointment with the doctor for 2 weeks later which left me sitting in a waiting room with a 7 year old son for almost 2 hours. In my opinion, that is not acceptable.
be prepared to wait :)
The wait was long, maybe because this was my first visit, but Dr. Alaidroos was very nice and was quick without rushing.
Dr. A is the best!
Waited way too longer
I get very nervous when meeting a new doctor, but Dr. A made me feel so comfortable assuring me she would take care of me nomatter what my history was. I can see myself with her for a long time just because she seemed like she really cared.
Never go back
Excellent facility, she was courteous and helpful, though this appointment was brief, so I didn't get an in-depth experience. Only real problem was the wait, but I've rarely had short waits at a doctor's office.
She is great, very understanding. :)
She was extremely nice and very time effecient. She knew exactly what she was talking about and helped tremendously!
Everything about this office awful! Stay away if you actually want to be diagnosed and treated like a patient.
Dr. Alaidroos is excellent. The long wait time was very unusual - probably just a hectic day for Arbor Green.
Another great appointment! Good to go for next 6 months. Dr. Alaidroos has changed my life and helped me get my health completely under control. Thank you!!
She is very thorough and goal oriented and follows through with a plan to better your health. She is honest and wants to help you live a productive life. The best doctor I have had and respected.
Dr. Alaidroos is a very professional doctor, educated, and very pleasant. Thanks,
Receptionist is not very friendly
Definitely a caring and honest doc.
Everything went well, all my questions were answered!
Very professional and straight to the point on subject matter.
Ridiculous, all I need to say.
The lovely and talented Dr. Alaidroos is knowledgeable, patient, and takes the time to explain what's going on. Far, far superior to my previous (quite useless) doctor. Recommended.
I thought Dr. Lawson was very informative and made me feel very comfortable.
Always extremely personable and willing to listen. She obviously genuinely cares for her patients and knows how to diagnose and treat your symptoms correctly. I highly recommend her to anyone!
Very Compassionate, smart, actually takes the time to listen (what a concept), I really like her. Highly recommend her.
Very sharp, personable. Inspires confidence. Staff is extremely courteous and responsive.
She's very nice and understands that just because you may have the same symptoms as someone else, the issue may be totally different in your case.
She's a good doctor, nice personality, and great appointment hours are offered; however, I've seen her three times and the first two times the wait was an hour each and the last time was almost two hours wait before seeing her. Very frustrating and the only reason I wouldn't refer any friends to her and also why I probably will find another doctor. Unfortunate.
Very friendly nice and welcoming she will be my primary doctor
She was very personable. She asked a lot of questions, really made an effort to get to know me
...Love Dr. A!!!
Great staff, doctor seems competent and very pleasant but also preoccupied and rushed. Follow up visit necessary to find out what can be done about my condition.
This was my first visit to the Arbor Green Clinic. Dr. Alaidroos was very professional and took the time to answer my questions. I felt comfortable during the whole consultation, and she explained what she was doing as she went. Overall a good experience!
My wife and me got to know about her some years ago when by fortune we visited over there and she was the doctor to work on us. We have never been so greatful and bless. When the health industry is going downhill and doctors don't care much about their patients; Dr Hania brought new light to the Doctor--Patient relationship with us. She really does a good job and care for her patients. We are grateful for that. Thank you Dr. Hania, God Bless You!