“I am so happy to have found Helen. She is a fantastic listener and very caring. I haven't felt this at ease in a doctor's office maybe ever. ”
TAYLOR C.September 28, 2026
“Dr. Hardy was wonderful. I haven't had an annual physical in 3 years because I have some anxiety around Doctors and how I've been treated by them in the past. This visit felt like a full 180 from those past experiences. Dr. Hardy & her staff were welcoming, kind, and approachable, and had incredible bedside manner. And I was able to get in quickly! I'm so glad I found them.”
Sarah L.September 21, 2026
About Helen Hardy
**Please note that I do not prescribe controlled substances at this time
**The self-pay rate is $100 per sick visit and $150 per annual physical, payable at the time of service.
I am a Nurse Practitioner originally from Yorkshire, England. I have lived in the USA for the past 21 years.
My journey in healthcare has been shaped by a passion for listening, advocating, and partnering with patients, especially those facing chronic conditions and barriers to care
My experience includes working with vulnerable populations, from individuals experiencing homelessness to those with development disabilities. Most recently I have worked with Medicare/Medicaid patients managing chronic diseases like hypertension, diabetes, asthma, and COPD.
Outside of work I spend a lot of time with my family. I am a proud nana to six amazing grandchildren. I love to travel to visit my family in both England and Ohio when I can.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
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200+ more in-network plans
Popular visit reasons
Annual Physical
Arthritis
Bladder and Bowel Management
ENT Consultation
Ear Infection
Eye Inflammation
Hearing Problems
Illness
Annual Physical
Arthritis
Bladder and Bowel Management
ENT Consultation
Office location
Helen Hardy, APRN, FNP-BC also offers online video visits for patients
American International College, Master's in Family Health Nursing
Becker College (Associate's)
American International College (Bachelor's)
Languages spoken
English
Provider's gender
Female
NPI number
1417623463
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.98
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
74 reviews
Most relevant
She was very friendly and a great listener. Her advice was very helpful and I am happy to go back and see her again.
May 21, 2026Amanda M.Verified patientVideo visit
Quick and thorough appt, I’m very please with the availability. I was able to make and have my appt within hours!
March 25, 2026Initials hiddenVideo visit
Great experience. She was a great listener and explored all avenues of my underlying problem.
August 14, 2026John E.Verified patientVideo visit
Helen was great and provided suggestions and treatment that really addressed my needs.
August 23, 2026Catherine L.Verified patientVideo visit
Dr. Hardy was very quick but very diligent. Excellent care, highly recommend!
October 2, 2026Ian B.Verified patientVideo visit
Great bedside manner and was happy to answer all my questions.
September 23, 2026Initials hiddenVideo visit
What a lovely doctor and person in general. Thank you so much for your help.
May 26, 2026Jacqueline C.Verified patientVideo visit
Helen was helpful, mindful and knowledgeable, 10/10
Less than 1 year agoBC
I am so happy to have found Helen. She is a fantastic listener and very caring. I haven't felt this at ease in a doctor's office maybe ever.
September 28, 2026TAYLOR C.Verified patient
Dr. Hardy was wonderful. I haven't had an annual physical in 3 years because I have some anxiety around Doctors and how I've been treated by them in the past. This visit felt like a full 180 from those past experiences. Dr. Hardy & her staff were welcoming, kind, and approachable, and had incredible bedside manner. And I was able to get in quickly! I'm so glad I found them.
September 21, 2026Sarah L.Verified patient
Helen Hardy and her medical assistant were friendly, patient, kind and helpful. They answered all my questions and concerns. Their office is extremely convenient in a nice building with plenty of parking. Would recommend them if you need a primary care provider. ??
August 31, 2026Helen S.Verified patient
My experience with Dr. Helen was professional and informative. James was also extremely accommodating and kind while I was waiting to see the doctor. They both made me feel comfortable and listened to my thoughts and theories with sincerity. I would highly recommend to friends/family.
August 31, 2026Katherine B.Verified patient
Helen is hands down unlike any other physician out there. She takes the time to listen, she doesn’t decide things on your behalf, and she TRULY cares. I have spent my entire life hoping there was someone out there like Helen, and I couldn’t be happier to have found her.
July 28, 2026David T.Verified patientVideo visit
Great
May 12, 2026Renaldo B.Verified patientVideo visit
Dr. Hardy was wonderful. She was so knowledgeable, personable and willing to go at my pace. I felt very comfortable and confident that I was talking to someone who was experienced yet did not push me into exams or tests that I was not ready to do. I’m so glad she’s my new PCP
April 29, 2026Tracey O.Verified patientVideo visit
She was very attentive and understanding. I felt validated after my appointment and appreciated the effort that was put in to ensure the appointment went seamlessly.
April 20, 2026Anisha D.Verified patientVideo visit
So lovely! She actually took the time to listen and walk me through some options, which no other doctor has done for me with this particular situation. Really highly recommend.
March 29, 2026Initials hiddenVideo visit
Highly Recommend Thanks again!
March 23, 2026Matthew W.Verified patientVideo visit
She was so empathetic, knowledgeable, and made me feel so comfortable! I struggle with a lot of anxiety around going to the doctors and she really listened to me and made me feel so heard and respected. If you are nervous, please give her a try, you won't regret it!
March 23, 2026Faith M.Verified patientVideo visit
I’ve gone to Helen myself as well as had my parents utilize her services. Helen has been amazing and understanding at every encounter. I felt like she was actually listening to my concerns rather than just pushing me off as another number.
She always shows great care and empathy and goes above and beyond for her patients. I would definitely recommend Helen!
Less than 1 year agoKP
I had such a positive experience with Helen. She is incredibly kind and has a way of making you feel truly heard. She listens without rushing, takes your concerns seriously, and genuinely values your input when discussing your care. It never feels like a one-sided conversation. She includes you in the decision-making process and explains everything in a way that feels supportive and empowering.
It’s rare to find a provider who combines compassion, professionalism, and collaboration so naturally. I’m grateful to have found someone who treats patients with this level of respect and care.
Less than 1 year agoHS
NP Helen Hardy is exactly the kind of provider I have been searching for for years. She is attentive, thorough, and truly present during each visit. You feel listened to—not like just another number or a rushed appointment. I never felt dismissed or that my concerns were overlooked.
What I value most is her respect for my preference for a holistic, natural approach to care. In the past, I often felt judged by medical professionals for this. With NP Hardy, my choices were genuinely heard and thoughtfully considered. She provided balanced guidance, offering traditional medical recommendations alongside natural options, clearly explaining the benefits and risks of each.
This level of care and follow-up is something I haven’t experienced in years. Helen Hardy is truly exceptional when it comes to patient-centered care. If you are looking for an attentive nurse practitioner who takes the time to listen, I highly recommend her.
Less than 1 year agoKB
Absolutely wonderful! Helped me with what I needed in a timely manner AND I got a referral out of it. I could not have gotten a better visit. Thank you!!! I wish she was in network I'd have made her my pcp in an instant
January 29, 2026April L.Verified patientVideo visit
It’s convenient and helpful.
Less than 1 year agoInitials hiddenVideo visit
It took me over 10 years to find a PCP I truly trust, and I’m so grateful I found Helen! She's warm, easy to talk to, and genuinely listens, I never feel rushed. She's very responsive with follow-ups and I never have an issue getting a appointment. So happy I switched to Helen, highly recommend!
Less than 1 year agoJF
Helen is an amazing PCP. She’s extremely attentive and thorough. I don’t feel rushed in my appointments- she takes her time to explain different treatment options and takes my opinion into account. I know that she sees me a person and not just another appointment slot to fill. She checked in frequently around a new medication she prescribed vs most other practices where you’d typically have to call, leave a voicemail, and wait or a follow up or play phone tag to relay concerns. I’m really happy with her care and my husband is also switching to have Helen become his PCP. Cannot recommend her enough!
Less than 1 year agoJH
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September 21, 2026Lisa V.Verified patient
September 17, 2026Leah D.Verified patientVideo visit
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September 16, 2026Kylie H.Verified patientVideo visit
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July 30, 2026Jackson A.Verified patientVideo visit
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June 30, 2026Vanessa M.Verified patientVideo visit
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Frequently asked questions
How soon can I make an appointment with Helen Hardy?
Generally, Helen Hardy has appointments available on Zocdoc within 1 week. You can see Helen Hardy's earliest availability on Zocdoc and make an appointment online.
Helen Hardy has 2 office locations, including in Pittsfield and Westborough, view full addresses on Helen Hardy's profile.
Which board certifications does Helen Hardy have?
Helen Hardy is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Helen Hardy?
Helen Hardy frequently sees patients for Annual Physical, Arthritis, ENT Consultation, Hearing Problems, and Illness. You can see other visit reasons for Helen Hardy on their profile.
70 patients have reviewed Helen Hardy. The overall rating for this doctor is 4.89/5. They have a 4.95/5 rating for bedside manner and a 4.98/5 rating for wait time. You can read individual reviews and ratings on their profile.