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Qualifications and Experience
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Dr Sure is now offering an allergy program consisting of Asthma allergy testing and Imuno therapy treatment.
Dr. Hertzel K. Sure is a board certified internist, whose personal history and professional philosophy make him an excellent doctor to work with.
When he was thirteen, his parents decided to move him alone to the United States, in order for him to have a brighter future. Dr. Sure lived in New York with his uncle and began exploring the city, working various jobs to make ends meet. While working and supporting himself, he finished high school, and in 1992 he received his Bachelor of Science in Biochemistry from Stony Brook University in New York.
During his time at Stony Brook, Dr. Sure trained instructors to help physically and mentally handicapped individuals exercise in and enjoy an aquatic environment. In addition, he participated in research projects related to cloning DNA and the effect of restriction enzymes.
In 1998 Dr. Sure received his Medical degree from Ross University School of Medicine. While working in different medical settings and hospitals around the United States, he gained the experience needed to address the most complicated medical cases.
Dr. Sure has affiliations with North Shore University Hospital of Manhasset, Elmhurst Hospital, North Shore Forest Hill, Mount Sinai Hospital, Fairview Nursing Home and Long Island Care Center. Dr. Sure opened his private practice in Elmhurst in 2003.
Dr. Sure believes that in order to overcome a disease it takes more than medicine: the relationship between patient and doctor must provide a solid foundation for healing. His motto, which he applies in his practice, is this: the patient comes first, no matter what.
Verified Patient Reviews
I waited for more than an hour and a half and i couldnt get my medications.
Dr. Sure sure is great, understanding and with quick diagnosis. The wait was not so great, i was there for two hours after booking the appointment the middle of the night before on ZocDoc. They told me they had a lot of walk-ins. Which is good if you need to be seen right away, not so good if you have an appointment and can't be seen because of the other walk-ins. The doctor and staff are excellent, top-notch and know what they are doing. I was seen by a lot of different people which maybe added to the time. Overall they are medically great, for Sure.
Dr. Sure and his whole team are very kind and attentive. Never had a poor interaction with anyone there.
Very friendly greeting by his wonderful staff as always . Merenva is very valuable to his staff , she can multitask like nothing I've seen before . From greeting , signing in taking vitals and more. She cares about her job and patients . Sat 10 mins next to the beautiful fish tank which I find comforting and listened to the talk show on his large screen tv and seen right away . Greeted by two Dr's on staff both of whom asked every question and then some "impressive" explained my blood results in full. Gave me reff: that I asked for . Dr.Shore entered and reviewed all that went on including my blood results and medication . He's always in GREAT spirits and although familiar he's alway's the outstanding Dr that so many have come to love.. How he can remain so positive and upbeat always amazes me when one considers today that Dr's do not make much at all on account of insurance paying so little . A great Dr is truly a calling , despite how little insurance pays Dr. Shore has NEVER lost site of why he became a Dr . Lastly, the entire office is always immaculate and the other specialty Dr's available are Top in their field . Dr. Evens saved my eyesight had I not decided to have my vision checked . Thank you , Dr. Shore , for being an amazing Dr and for having Top specialist in their field available in your office .
As has been for the past year, a very positive experience.
As soon as you walk in you are greeted by the lovely staff at this office.. The doctor is just as great.. You can tell he really cares about how you are feeling and truly wants to help.. I will definitely recommend this doctor to anyone and everyone !
Visit was great; Staff and Dr. Sure were nice.
Dr. Sure is thorough, friendly....he's a remarkable practitioner. Highly recommended!!!
Extremely unorganized. I was passed off to 3 different girls for the check in process as it was my first time. The dr kept coming behind the counter and giving the girls a task to do while they were helping me or doing something else. At one point he grabbed the girl by the arm and literally dragged her away from me. Thought that was a bit extreme. In total I was there for over 2 hours, with about 3 min FaceTime with him and about 15 minutes with the nurse practitioner. He also left the door open while he discussed my condition and the prescriptions. I'll never go back there. I'm sure he's a nice guy, but he runs a very unorganized practice, second worse Dr experience I've ever had.
Probably I will change my doctor. I don't mind waiting for long time but the service was not good. Lady working over there said me to change dress and gave me patient gown ,the gown was so dirty and was blood on it. I told her this gown is so dirty and she said oh ok I gave you dirty one I will give you new one. Very unprofessional. Very poor.
DR. SURE IS ALWAYS HELPFUL AND KIND
Dr Sure is a knowledgeable and caring doctor and an amazing person. Highly recommended.
Doctor never got the appointment, went to the office and no one know about it
It was good .. comfortable and cooperative attitude of stafff
As always my wait time was short . Greeted with a smile , these woman truly multitask and very respectful of others . I went in and saw Deb , Dr. Sure's P. A . AND SHE IS BRILLIANT with a very familiar yet professional attitude . She knows what she's doing and then some . She'll put a smile on your face even if your in pain . Dr.Sure came in " I heard him from the hallway " he can be loud at times but it comes from a great place " he's passionate about his work ,patients and employee's . I get a huge kick when I hear him shouting " for lack of better words " for Martha . I've been seeing him for 15 years and he has always treated his employee's with respect and very often giving them well deserved praise . To those that have written such poor " unfair reviews" respectfully , I disagree with you . Yes , wait times can be long at times" bring a book " Insurance issues " Dr's need to get paid too and these ins companies pay almost nothing " I've heard Dr.Sure go to bat on the phone with a patients "INS COMPANY " Crowded - I would say that speaks volumes about the health care we're getting . If I wasn't happy I wouldn't be going for 15 years. Believe me when I say . I'm a neurotic lug-nut with a short fuse and that fuse has NEVER been ignited in this office.
Wonderful staff, not seemingly kind as a human doctor. I saw him yelling at his staff and he backed out on an appointment for me and two other women last minute. Both I and the two women who had arrived for their appointments before me had taken time off work to be there. Extremely unprofessional. Thank god for the kind women working for him.
I have been going to Dr. Sure for some time now and I honestly love the welcoming atmosphere of his office. The nurses are very kind and understanding, and Dr. Sure himself is the best primary Dr I have had since I had to stop seeing my original primary doctor because he couldn't see patients past 20 years of age. I was recommend to Dr. Sure and I always make it a point to recommend him to anyone looking for a understanding and insightful practitioner. He makes you feel safe and will encourage you to tell him ALL of your troubles/aches/pains, no matter how benign it may be. He also makes it a point to have your blood taken any time you make an appointment there, so I personally like that. I used to have to go to other locations to get my blood taken out and people were always so unwelcoming and not understanding of my fears. Overall, he is a great doctor and I will always be going to him no matter what.
Dr. Sure is a warmhearted, caring, and knowledgeable professional. The office is clean, and the staff is pleasant and helpful. I highly recommend him.
The wait was long but the doctor and his staff are awesome and worth the wait!!!
Very thorough and personable. His staff is also highly competent and are truly concerned in working with patients to pinpoint the underlying issues in their health.
I booked an appointment for 5:45pm and I arrive to the location on time and it's closed. Really frustrating since it's raining a lot . Nobody had the decency to call me to tell me that they were going to be closed. The least they could have done for me was to me in order to re-schedule my appointment. I have been seen this doctor for the last 5 years, he is pretty nice guy and knows his job. But little things like this really makes you think about finding another Doctor. Wait time is usually long , sometimes up to two hours. If your work during weekdays 9-5pm , their hours are not convenient. Saturdays closed too
The way this office is run is completely unacceptable. Dr. Sure is a good enough doctor (when you finally get in - wait time has been between 1-2 hours EVERY time I've had an appointment); nice and friendly. Most of the time. At my last appointment he FREAKED out on his staff because their computer system went down and was screaming like a crazy person storming down the hallway. I am an asthmatic and my last appointment was an illness appointment 6 weeks ago. He wrote me a prescription for antibiotics and also a refill of my asthma medicine. Or so I thought. 6 weeks later and my inhaler prescription still hasn't been called in. I am basically surviving on a rescue inhaler which is fantastic considering i'm pregnant. I've called the office no less than 12 times since my appointment and still nothing (sometimes the phone just rings and rings and rings until the line dies). It goes without saying that I've had to switch my PCP with my insurance and am now seeing a new doctor. My condition isn't life threatening (yet) but I would hate to think how they would handle an actual emergent situation.
Dr Sure and his crew are amazing people, they are kind and polite the service is awesome, I feel lucky to have them in my health insurance plan. Highly recommended.
My first visit at Dr. Sure Center was very good. However I am used to better. Here are my complaintts: Dr Sure is rarely in when I made a second or third appointment. I was greeted with the Physicians Assistant. The doctor was not in. So if you expect to be seen by a doctor...think again. Even if Zoc Doc says that he is available. 2. Even though they drew blood work I was never given a copy to review nor was it shared with me. I am a woman of a certain age and certain information should be shared such as cholesterol, thyroid hormone functioning, etc. 3..I called the office to obtain a refill and even though blood was drawn 2 months prior I was told that I had to come in. For what? Doctor isn't even there. Lastly Zoc Doc isn't synched with the doctors calendar. I went once and they didn't even have a record of my appointment. Sorry, I will be going elsewhere for future visits.
Very unprofessional staff
Had an appointment for 1045, it's now 11:40 and there's still a person in front of me. Why would you overbook yourself like that?
The wait it's pretty long
The staff were very kind and caring and took immediate notes of my concern. my blood work and other tests were done in a timely manner. I was left with markings of hematoma after collection of blood sample but besides that everything else was just fine. They also did an EKG test which is a plus.
Insane waiting times, however the staff and doctor are worth it. Just make sure to bring something to entertain you while you wait and account for being there 2-3 hours.
Amanzing Doctor! The only issue was I waited for 2 hours and when I went up to ask how much longer they had already crossed my name off the list as if I was already seen. I ended up being there for a little over 3 hours total. They did do a lot of test to make sure they gave me the correct diagnosis and even to check some other things which was great!
Dr. Sure has saved my Dad's life more than once. For any doctor, it is important to keep tabs on your ailments and medications and note effects to the doctor. Dr. Sure listens and is patient. That is why I switched to him! Try to go early before the office is very crowded. Otherwise in any office it is difficult when things get busy! But Dr. Sure is excellent in every way!!!
She was super nice
Everything went smoothly. It was my first visit. My wait time was about 40 mins but to be fair I arrived 30 minutes early.
DR. Sure is a highly skilled and excellent doctor who is knowledgable in everything that he does. I just wish his front office staff would be more professional with the handling of patients and less of an attitude in a field where it's so necessary to treat patients with care and respect. Other than that, this doctor is golden!
Dr. Sure and his team are professional and marvelous! What I also noticed is everyone in Dr.Sure team are always happy and smiling.
As always , Dr. Sure is a family man meaning that family is important to him and he views " us ' his patients as his family. I have called last second for an emergency appointment and NEVER turned away but rather warmly welcomed. Dr. Shore does not care about money before his patients' health. He actually saved my life and I will NEVER forget that time. He LISTENS to me with great care, even if I need to see him twice the same week. His compassion is endless and his expertise can't be matched. He get's to know his patients and gives the best care. His office is SPOTLESS and I always look for that in every office I visit. He has a community practice meaning, we come from all over and feel like a happy gathering. Always greeted with a smile when I enter regardless of how busy the girls are, " it's not an easy job " MY EXAMS ARE ALWAYS FULL EXAMS AND HIS PA'S ALTHOUGH TOP-NOTCH ARE ALWAYS SUPERVISED BY DR. SURE. I can go to any Doctor I choose and for 15 years it has been Dr. Shore. I've even seen him run out of his office to help a person in the street. god bless him and his staff
I've been Dr. Sure's patient for many years and of course I've seen others md's. His practice has grown and he hires TOP of their field. The waiting room is very clean as is the entire office and comfortable. He has made his practice feel community focused and NOT a cold ' you're just a number " . Reception are all very friendly and multitask respectfully. I have seen TOP NOTCH PA'S always supervised by Dr. Sure and we always have our one on one.. He's very careful with medications and makes certain that he knows your history. He's quick with a reff if needed , ie, he knows and works with those that he trust. I've maintained Dr, Sure as my PC all these years because he's very old school in where he cares about you and your state of being as a whole and see's to it that you get a full check up and follow up. '
The PA doctor, very nice lady was extremely professional and nice. The doctor itself did not seem too fresh or involved. It was an OK annual physical.
As a first time patient Dr Sure and his staff were extremely warm, courteous and thorough. The visit was streamlined and efficient. He even made sure I wouldn't have trouble at the pharmacy by calling ahead! Above and beyond service minded office. Highly recommended!
This would be my second time seeing Dr. Sure. After my first vist i was really floored at how great he is and the staff. I was extremely hopefully that he would be my PCP. Though he is a great Doctor, his staff is unorganized. In April, I called Dr. Sure to go over an MRI (as he instructed me to) over 10x and never received a call back. My apt today was for 5:30 PM, I arrived at 5:00PM and one of the ladies at the desk tells me that it was canceled. No one never called me. I was extremely frustrated. Dr. Sure said he would see me for a few seconds then his partner would take over because he had an emergency. I understand things come up but for no one to call me is really disappointing. The doctor is great, friendly and seems as though he cares, but his staff really makes me not want ever go again.
What a amazing Dr while on my way into Dr Sure officie i couldnt help but notice there was a eldery woman laying on the floor bleeding from her head i quickly ran into Dr Sures office to explain to him what i had saw, he immediately stopped what he was doing and ran outside to aid the woman. Dr Sure is a Doctor that cares and i recommend him with 5 stars to everyone
It was my first time at Dr. Sure office. I had a awsome experence he was very kind & sweet. I also like the office very clean. The staff was very nice & friendly. Deffenitly making Dr. Sure my primary doctor !!
Dr.Sure was very attentive and extremely through.
From the second I walked into the office I was uncomfortable. I was asked for my payment and insurance info and filled out some forms. Then I was brought back to speak to an assistant and have my Blood pressure/weight recorded. This was not in a private room, but was in full view of other staff and patients. I was sent back out into the waiting area where I sat in a plastic chair for another half hour until I was called back again for a urine test. I was handed a cup and pointed in the vague direction of the bathroom. I wasn't given a wipe or anything, and the cup didn't have my name or patient info on it. Afterwards, I came out of the bathroom to a busy hallway and had to walk around with a cup of urine in my hand until I could figure out who to give it to. After more waiting I was finally taken back into a room and met with a different doctor, who said he'd be seeing me because he was training and dr. Sure was busy. Fine. So we talk and I honestly felt like I could've gotten better advice myself from WebMD. Suddenly dr sure came into the room and had a desperate convo with his trainer before even noticing a patient was in the room...his patient. He spoke to me in a very condescending manner, and he even came over and patted me on the head like I was a child. I'm 30years old. At the end of my "appointment", he said "ok you have to go home and write me an amazing review please. Say I am the best doctor and you had a wonderful time. You'll do that, ok?" I mumbled "sure" and got the hell out of there. I will never go back and his office should be ashamed that they are telling their patients to write good(false) reviews.
I was without a doctor for the past year. I was searching for a while, somewhere I felt comfortable and safe. I was forced to book an appointment due to a recent bone fracture, and it might've been the best thing that happened to me. The service was exceptional, the staff is very knowledgable. Dr. Sure made me feel like family, I felt the genuine interest when he spoke to me, and we touched on a lot of things aside from the issues I was there for. As a young adult I felt his expert and experienced advice were appreciated. If you wants Genuine care, visit Dr. Sure. -Bryant C
Great doctor! He's very nice..
Very thorough. Parking at LeFrak made this location very easy.
Dr Sure and his team go to great lengths to make sure you are comfortable and well taken care of. He's a fantastic doctor. Only downside is the wait time. I would go early morning if you can.
One of the best doctors out there in that community.
Awesome caring doctor and staff
1) yells out to administrative what patients' issues are. I heard about 2 patients with cancer and he yelled out what specialist I should be seeing. people in the waiting room and in the checkup rooms can hear it. 2) he bribes people for referrals & reviews. He comes off as desperate for new patients. I even heard him discount a patient if he promised to send a referral. 3) for my follow up session, he got a personal phone call and instead of talking to me, he chatted on his phone with his family for about 10 minutes.
I wasn't sure why this guy had such great reviews so I checked it out my self. I went in with some serious concerns and finally facing up to my depression. I told him I would really like to speak to someone about my depression and if he can please refer me to an orthopedic. This man dismissed my requests and never gave me as little as a number or name to point me to. He told me I was to handsome to be depressed. I will not return here, nor do I recommend him. He actually told me to please write a beautiful review on zocdoc. Unbelievable.
Dr. Sure was great. He made me feel comfortable. He was funny and seemed as though he really cared. I didnt feel rushed and he always asked me if I understood or if I had any questions. His staff is very professional. Though the office was full the wait time was short. I would definitely recommend him.
Went here because of the great ratings and I see why! ALL the staff were very friendly and professional. They're very thorough and I met with another Dr. as well as Dr. Sure and both were great. I'd definitely recommend this place!
Great doctor and staff , first visit, doctor made me feel comfortable and answered all my questions
This doctor is a scammer who scams the medical system despite his very good reviews. He gave me a B12 shot before telling me it's gonna cost me some cash equivalent to a nice meal for 2. Yes he demands cash than asking my insurance company to take care of the matter. I report him to DOH and never got a bill for the shot. Be aware! Good reviews can deceive you. This doctor exploits his good reviews for cash. Sounds ugly but it's real.
Very professional and helpful. I would recommend to friends.
Warning: parking is a giant issue. I knew this and left early and still ending up parking about a mile away and had to jog in the ran to the office and arrived 10 minutes late. The staff was super nice. I went for an annual exam so they asked questions, drew blood, took a urine sample, etc. Everyone who helped me was nice and listened to what I was saying. I was even able to get a referral for an eye exam & dermatologist visit. Dr. Sure was also courteous and well informed and went over all of the information that the nurse/other doctor had taken from me.
I got there 20 mins prior since i wasn't sure where i was going on, but i was driving around for another half hour looking for parking space. I never found one, never made it to the appointment. I wish they would make a note on the situation of parking so if its a busy area to come with enough time.
The best Dr ever! Very friendly and kind. He's great!
I really want to give 10 stars if I can, he's humoris, friendly, very nice personality and I love to come back and see him again for next appoitment. Highly recomanded ??
Muy buen sitio y atención
Dr sure is the best
Dr. Sure was very profession. He as an endearing demeanor and by the end of the visit I felt like I had been coming here for years. He made sure that I understood what is going on in my medical. His plans seemed up to date and backed by recent literature. I will surely recommend him to others.
I have been living here for about a year and haven't found a primary doctor I liked until today. The most amazing experience I've ever had. Everyone was very friendly and honestly cared about my health and wellbeing. They asked questions in great detail and did a lot of tests to make sure I was okay since this was my first visit with them. Dr. Sure was funny and definitely cared about getting me back to 100% health! The only issue was parking, I did have to rush out since I was in metered parking but it was worth it. I'm glad I finally found an amazing doctor! Thank you!
Dr. Sure is really one of the best doctors. He is caring and really passionate about helping everyone. I won't be going anywhere else. He is thorough and very knowledgeable. The girls in the front desk need to be better organized and better with the clients.
Dr. Sure is an experienced doctor who knows what he is doing and informed me of my treatment options after I had been in a car accident. He showed care and concern for my well being and was honest and open with me during my visit.
I was seen by Dr. Sure and his team within 10 mins of signing in. The office is clean and modern and the staff is great and knowledgable. After today's first visit I will definitely make Dr. Sure my primary Doctor.
WOW! This was the most positive experience I have had with a physician in the 4 1/2 years I have been in NYC. Dr. Sure's staff is very friendly and will make you feel comfortable from the time you enter the office. I had a complete physical. Knowing what goes into the process, I arrived early and expected to wait some time to get everything completed. The office was busy, but everyone was handled in a reasonable time. I could not believe that after walking out on two previous appointments with other doctors in the area, I would find the best Dr. in the area. Dr. Sure was on my 2015 insurance and I made sure he is on my 2016 insurance as well. This practice is a keeper!!
Wait time was average but I like the fact that he can be seen on the same day and not have to wait a month to be treated. Highly recommended
As a new patient I had a very comfortable conversation regarding my health on my first visit. About 30mins into my waiting time I was called by one of his MA's - took my V/S, urine. Then had to wait at the waiting room again for another 30 mins. Seen by one of his NP and PA, they asked me about my health condition/ issues. MA did EKG, draw my blood then finally seen by Dr. Sure, very nice Dr. I did not feel awkward telling him/ his PA/ NP my issues/ health history. It was a very pleasant first visit! I waited an hour but I expected this since I used to work in a private clinic. Yes, I would definitely recommend him!
DR SURE IS A VERY GREAT DOCTOR I RECOMMED ANYONE TO GO THERE HE IS VERY PLEASENT AND HELPFUL ALSO HIS STAFF ARE WONDERFULL.HIGHLY REOMMENED.
He is the BEST!!
The office staff didn't know I had an appointment when I arrived. I arrived for the earliest appointment at 9am, which I had booked days in advance. The waiting room was already full when i arrived. I was called into the room at 11:30am, the non-emergency walk ins were seen before me. When I was called in I was told to wait outside again because they didn't realize another patient was in the exam room. This happened twice. When I finally was seen I spoke to three different nurses where I reiterated at least five times that I was not there for a checkup, I was there for a follow up blood test. NOT results, a blood test I take every three months to monitor a condition. I even repeated this three times to the same nurse. It appeared that they were not listening at all. It took three hours to see the doctor, and he spoke to me for 5 minutes. In those three hours I did witness the nurse/office staff order, receive and eat their breakfast order and walk away from their desks to get coffee. Dr. Sure even seem frustrated, during my exam the office staff came in repeatedly to ask questions about another patients insurance. It is routine to hear him yell through the halls that he needs their help and to pay attention. I do like the demeanor of Dr. Sure but the disorganization, unprofessionalism and incompetency of his staff makes it impossible for me to come back to his office in good faith. I will be finding another doctor in my area, because that last experience was unforgivable.
Very friendly. Very interested in what is causing symptoms. Recheck in one week
Dr Sure was professional yet a little too friendly. I didn't like the fact that he kept holding my hands and such. Also, I had to make an appt to receive my test results which I understand but I have Never been charged a co-pay just hear test results. That's a complete rip-off. Changed my doctor.
Very friendly, funny, yet professional. Will visit again and again
Wow, Where do I start! When choosing a doctor from a site that specializes in doctors from different fields, for the first and second time, it can be nerve wrecking. On ZocDoc, there are so many different doctors to choose from, it's almost like having a final Report to do that is 20 pages and having to search and search for the right information to use for it. Some doctors I saw on there had better qualifications than others and more of course as well. I had spent about an hour or so looking for the right dermatologist and after a few that I saw that I had liked, came upon Dr. Hertzel Sure, and boy was it a good choice! When I first arrived to his office, I was greeting by two young and very friendly and attractive women. One was the receptionist and the other was the Medical Technician in training. After finishing paperwork with the receptionist, I sat for about 15 minutes or so until I was called by another technician in training who worked alongside with the original one who greeted me when I first got there. I will say this, there are some workers that have it, and some that don't and I can sure say this, the original Technician is going to be really good and a great asset to whom ever she works for. She was courteous, kind and made you feel relaxed. She did the blood work and other tests that needed to be performed without any issues. Lol if it weren't for Dr. Hertzel, I could end this here. After the tests were finished, I then saw a doctor who was very professional and pretty nice as well just before seeing Dr. Hertzel. He explained certain things that they were looking for with the different examinations that they did. After talking with him, it was time to meet Dr. Hertzel to see for myself if the things that I read about him being one of the most compassionate doctors around were true and may I say, before I even told him about how I discovered him on ZocDoc, I saw that what was written on there was true. The minute you meet this guy, its a burst of liveliness and energy. Usually with doctors you can get that uncomfortable feeling but not with him. He'll answer your questions if you have any, your concerns with whatever if there are any and more. After finishing with a procedure I needed to get done with him, I still felt at ease which is never the case when going to any doctor's office. In the end, I can say that this was probably in my top 5 of doctor's visit where I can say that I didn't feel worried and would easily go back again. Thanks Dr. Hertzel!! I recommend him to anyone who is in search of a dermatologist.
He is polite and very helpful.
New primary care doctor!!!!
Awesome guy .
Amazing doctor with friendly staff
I was very impressed, the staff was great. I even changed him to my primary health care provider. If more doctors were like him, it would be easier for people to get medical attention.
Such a happy Dr. A treat to be around. Very knowledgable and friendly
Very nice and understanding doctor!
I have been a patient of Dr. Sure for quite sometime now. Though I moved across the state and my commute is about 2 1/2 hours long .I wouldn't stop seeing him. He is easy to talk to, a great listener, cares about my well being , takes his time with me. He gives great advise and makes you feel Comfortable when explaining what is the reason for your visit. He was able to provide relief by referring me to a specialist who was able to figure out why I was having all these symptoms. Dr. Sure has great and consistent communication with my specialist, which only promotes improvemnt to my problem. I would recommend him to anyone. Great staff through the years and always giving opportunities of training to his new staff members.
Prompt response, he administered my Physical very well,
Dr. Sure was knowledgeable, courteous, and to the point.
Hertzel was sweet, caring and I really enjoyed him. The office was a little chaotic though, and even with an appointment I waited over an hour. All of the staff were very nice as well. The thing I'm not super thrilled about is that I have to go back to get the test results in person, I guess they refuse to do it over the phone. Normally I wouldn't mind, but my appointment ended up taking so long (with the wait) that I'm not looking forward to waiting again. But again, Hertzel himself was great. I think if they were just a bit more organized, it would be a better experience.
I recommend Dr Sure. He truly cares for his patients.Professional and caring. His staff was prompt and attentive.He maybe me feel very comfortableand and listened to on my concerns. Thank you Dr Sure
Easy to talk to, great listener very informative.
He's great and everyone who works for him in his office. "May God bless him richly" - !
He was very qualified. His office staff was wonderful
Hes an OK doctor, his office is very poorly ran. Staff is really irresponsible and rude. Completely unreliable. I feel bad cuz he seems like a nice guy, his resident Dr and Nurse Practitioner were nice too, but his front desk just makes his office look bad, and its such a hassle. Prob wont be coming back.
I highly recommend Dr Sure. He is a Doctor who truly cares for his patients.Professional, caring, fast acting when it comes to make good decisions for all of his patients.He knows your health chart even without even looking at it. Thank you Dr Sure you save my life!
He is the best DR and Highly recommend him. He has been my DR for 15 years. I love DR SURE.
As always Dr Sure is very professional and despite the fact he may have 100 things to do, he still manages to sit and really listen and not rush you out of his office.
The first time I came I was seen half an hour late. It’s mandatory that they take your photo to keep on file- you can’t refuse. Multiple times various people entered my exam room without knocking to borrow materials or machines or even people. Finally this happened when I had my shirt off. They’re lucky I’m a relaxed person because that was unbelievably inappropriate. During the course of our meeting Dr. Sure wanted to put me on antidepressants for occasional chest pain. He also didn’t let the issue go after I declined, and I had to convince him that no, I do not need to be on antidepressants. When my test results came back they made me come in- and refused to give me my results over the phone. Extremely inconvenient. Sure enough, this visit for my test results had me being seen a full hour after my scheduled time. My results showed I had an infection and was prescribed meds. I feel better but then my symptoms return, so I called the office. But Dr. Sure doesn’t call me back, another doctor who works there does only to inform me that I never had this infection and should see another doctor. I ask how this happened and why I was given medication for a condition I don’t have, and all she can say is that given the situation it’s not uncommon to make a mistake. Why isn’t MY doctor telling me this? But she sounded short with me and in a rush, and I was not in the mood to argue. In fact, I’m not in the mood to come back. For the record, Dr. Sure is SUPER friendly. It’s a shame, he really does seem to care deeply about this patients, but given the circumstances I can’t in good judgment return.
Not very professional. He would let his interns do all of the work for him and would only see for about 2 minutes before he is gone again. Would not recommend.
i would 110% recommend Dr. Hertzel Sure he the most friendly doctor I ever visited his staff is great he's excellent very friendly nice good conversation. I almost forgot I was at the doctors office this was my first visit along with my wife, and we are pretty sure that we will see Dr. Hertzel Sure for many years to come.
First doctor I've seen in years who actually seemed to care about me as a person, who was interested in the quality of my life and what we need to do to improve it. Very refreshing after years of clinicians who process patients like cattle in a slaughterhouse. Went with "probably" rather than "highly" simply because it's only one visit. I have already recommended him to a friend though...
I waited almost an hour and a half with an appointment. this is unacceptable. they are the slowest doctor office i have ever been too. looks like they are overstaffed with nurses and front desk attendants but extremely slow at taking patients. would not go back here.
It was worth the long wait, I understand the long wait was due to his numerous patients, he is a great compassionate doctor which is a rare finding and to me is precious. Excellent in diagnosis, I usually dont fill out these but I had to, to share my good experience
I love Dr. Sure. Unfortunately the wait was a bit long but it is flu season and I got the appointment the day before. Luckily they were able to fit me in. I made my appointment online and it was quick and received a prompt confirmation. The staff is nice and attentive. The facility is clean. It doesn't matter how sick I am when I come in, Dr. Sure can always make me laugh. His sense of humor is great.
He was very personable and makes you feel very comfortable. Definitely a keeper.