What patients are saying
Overall rating
4.96
Average wait time
5.00
Bedside manner
4.96
“Dr. Ian West is a phenomenal listener and interpreter. He is very clear spoken, professional, listens to everything and bases his recommendations on a "harm reduction " (my own words) plan rather then trying to instruct patients to change behaviors immediately. He is extremely understanding and always available or will get back to you. The team is fantastic and you're never left feeling hopeless or alone.”
Amanda C.September 22, 2026Video visit
“After going through a severe mental breakdown recently, I was feeling completely overwhelmed, exhausted, and terrified about taking the step to see a psychiatrist. From the moment my appointment began today, all of that weight began to lift.
I was met with extraordinary warmth, deep empathy, and complete non-judgment. Rather than feeling rushed or treated like a diagnosis on a chart, I was truly listened to. They gave me the space to speak candidly about everything I had been experiencing, validated my distress, and gently guided me through a clear, compassionate treatment plan.
By the end of our session, I felt a profound sense of relief and genuine peace that I haven't experienced in a very long time. Walking out of that office, I finally felt hope returning and a real sense of clarity about my path forward. Taking the leap to seek help is scary, but finding a care provider like this changes everything. I could not be more grateful for their care.”
Initials hiddenSeptember 12, 2026Video visit
About Dr. Ian West
Focus areas
Academic Stress
Caregiver Burnout
Relationship Struggles
Addiction / Substance Abuse
Gambling Addiction
Burnout
New Patient Visit
Clientele seen
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)
Treatment approaches
Cognitive Behavioral (CBT)
Compassion Focused
Motivational Interviewing
Identity
Gender
MaleLanguages spoken
English
Getting to know Dr. Ian West
I aim to provide all the patients I serve the best evidence-based practice care. I pride myself in listening to the needs of the patient in working through shared decision-making to develop a treatment plan that will help address current needs. I take a holistic, person-centered approach that looks to address both medical concerns as well as social concerns. I incorporate therapeutic approaches that aim to provide well-being and promote overall health.
What is your typical process for working with clients?
I always start with a short consultation to determine if what your needs are we can provide to you.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $300 for 60 minutes
Ongoing session: $200-300 for 60 minutes
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- Columbia University School of Nursing, Doctorate in Psychiatric Mental Health Nursing
NPI number
1114609393
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
5.00
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
26 reviews
Most relevant
Dr. West is warm, compassionate and knowledgeable. He’s exactly how all doctors should be.
September 15, 2026Ebony N.Verified patientVideo visit
I saw the providers specialties and credentials. A picture with title was helpful as well.
August 12, 2026Amanda C.Verified patientVideo visit
A great listener. Very knowledgeable. I am very comfortable talking to Dr. West.
September 26, 2026LeeAnn O.Verified patientVideo visit
Dr. West has a great manner, very thorough and knowledgeable. I highly recommend.
Less than 1 month agoInitials hiddenVideo visit
September 26, 2026John K.Verified patientVideo visit
Dr. Ian West is a phenomenal listener and interpreter. He is very clear spoken, professional, listens to everything and bases his recommendations on a "harm reduction " (my own words) plan rather then trying to instruct patients to change behaviors immediately. He is extremely understanding and always available or will get back to you. The team is fantastic and you're never left feeling hopeless or alone.
September 22, 2026Amanda C.Verified patientVideo visit
After going through a severe mental breakdown recently, I was feeling completely overwhelmed, exhausted, and terrified about taking the step to see a psychiatrist. From the moment my appointment began today, all of that weight began to lift.
I was met with extraordinary warmth, deep empathy, and complete non-judgment. Rather than feeling rushed or treated like a diagnosis on a chart, I was truly listened to. They gave me the space to speak candidly about everything I had been experiencing, validated my distress, and gently guided me through a clear, compassionate treatment plan.
By the end of our session, I felt a profound sense of relief and genuine peace that I haven't experienced in a very long time. Walking out of that office, I finally felt hope returning and a real sense of clarity about my path forward. Taking the leap to seek help is scary, but finding a care provider like this changes everything. I could not be more grateful for their care.
September 12, 2026Initials hiddenVideo visit
Great communication and holistic approach.
September 6, 2026Pamela M.Verified patientVideo visit
Dr. Ian West was knowledgeable, attentive, and straightforward. He listened thoughtfully, took a proactive approach, and showed genuine understanding. I appreciate his willingness to advocate and support my situation moving forward.
August 20, 2026Lilianna R.Verified patientVideo visit
Amaziiiiing
August 13, 2026Docia C.Verified patientVideo visit
Most Caring, Extensive Knowledgeable, Dedicated Psychiatrist with immediate communication and compassion. We made a plan & got my medicine prescribed immediately.
> I have been under psychiatric care for 23 years, in just a single session, he showed more genuine care & dedication than anyone.
> His dedication is unlike anything I've experienced. He personally reached out to me before my 1st appointment—spending 40 minutes on the phone ensuring we had a clear, solid plan in place before we even met. After our appt, he continued to touch daily to check on my progress.
> He saved my life. He discovered that I was on a dangerous mix of medications that could have killed me—something no other doctor had ever taken the time to do. made sure medication/dosages were safe.
> Words cannot express how grateful I am for this doctor. I highly recommend him, even if you have a current Psychiatrist, at least book appointment because he is exceptional. I cannot recommend him highly enough ??????????
August 8, 2026Krystle S.Verified patientVideo visit
Dr. West was excellent. He actively listened to my problems and developed a multidisciplinary game plan for moving forward with treatment. One of the better doctors I've seen over the years. He's compassionate, thoughtful, and on the ball. Highly recommend
August 4, 2026Harrison B.Verified patientVideo visit
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September 23, 2026Bridge R.Verified patientVideo visit
September 19, 2026patti S.Verified patientVideo visit
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September 4, 2026Jaime D.Verified patientVideo visit
August 20, 2026Amanda C.Verified patientVideo visit
August 18, 2026Bridge R.Verified patientVideo visit
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July 26, 2026William M.Verified patientVideo visit
July 22, 2026Ashley G.Verified patientVideo visit
How soon can I make an appointment with Dr. Ian West?
Generally, Dr. Ian West has appointments available on Zocdoc within 1 week. You can see Dr. West's earliest availability on Zocdoc and make an appointment online.
Is Dr. Ian West accepting new patients?
Dr. Ian West generally accepts new patients on Zocdoc. You can see Dr. West's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Ian West accept my insurance?
Choose your insurance plan to verify if Dr. West is in-network.
Can I make an appointment with Dr. Ian West online?
Yes, you can make an appointment online with Dr. West using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Ian West work with?
Dr. Ian West works with Serenus Healthcare.
Which board certifications does Dr. Ian West have?
Dr. Ian West is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Dr. Ian West?
Dr. Ian West frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Dr. Ian West on their profile.
What languages does Dr. Ian West speak?
Dr. Ian West speaks English.
How do patients rate Dr. Ian West in reviews?
26 patients have reviewed Dr. Ian West. The overall rating for this doctor is 4.96/5. They have a 4.96/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.