What patients are saying
Overall rating
4.69
Average wait time
4.67
Bedside manner
4.68
“We absolutely LOVE Dr. Thompson (Nurse Jackie). She is kind, considerate, authentic, compassionate, and understanding! One of our favorite things about her is how she takes the time to answer questions and explain things in a way we understand. We actually followed her from Grow Therapy to her own private practice...why??? Because she is absolutely incredible! We are very thankful to Dr. Thompson for all of her support, encouragement, and guidance. ”
Initials hiddenLess than 1 month agoVideo visit
“Nurse Jackie was extremely down to earth and compassionate about my situation. She was very knowledgeable about medications and very easy to talk to. ”
Shanta M.March 9, 2026Video visit
About Jacqueline Thompson
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Identity
Gender
FemaleFaith
ChristianEthnicity
Black or African American
Languages spoken
English
Getting to know Jacqueline Thompson
Jacqueline Leeann Thompson, NP, PMHNP-BC, is the esteemed founder and owner of Pathos P Consulting, a leading provider of mental health services in Greensboro, NC. With a passion for improving the mental well-being of her community, Jacqueline has dedicated her career to offering personalized, evidence-based care that fosters holistic healing.
As a Nurse Practitioner in Psychiatry (NP, PMHNP-BC), Jacqueline brings nearly two decades of invaluable experience to Pathos P Consulting. She earned her Master’s in Family Psychiatric and Mental Health Nursing from Walden University, which laid the foundation for her specialized practice. Her journey in psychiatric nursing began in 2019, marking the genesis of a practice that has since become synonymous with compassion, expertise, and innovation in mental health care.
Pathos P Consulting embodies Jacqueline’s unwavering dedication to establishing a safe and transformative space for individuals embarking on their mental health journey, underpinned by a commitment to personalized, evidence-based care. With a strong emphasis on holistic wellness and mental health equity, the practice offers a comprehensive range of mental health services tailored to meet diverse needs. From mental health therapy to substance abuse treatment and medication management, Pathos P Consulting prioritizes individualized care and compassionate support, setting itself apart through its comprehensive approach. Jacqueline’s practice emphasizes emotional intelligence and empathy, fostering a supportive environment where clients feel valued and understood.
What should a new client know about working with you?
1. Personalized, Evidence-Based Care
I prioritize individualized treatment plans that are evidence-based and tailored to your unique needs. I take the time to understand your history, concerns, and goals before recommending treatment options.
2. Medication Management Focus
I specialize in both medication management and therapy. While I provide guidance on mental health strategies, my primary role is to assess, prescribe, and adjust medications to help optimize your mental well-being.
3. A Collaborative Approach
Your input is crucial to your treatment. I encourage open communication about how you're feeling, any side effects, and what works (or doesn’t) for you. This helps us make informed decisions together.
4. Virtual-First Practice
Most of my appointments are conducted virtually, offering convenience and flexibility. I do have office locations in Raleigh and Greensboro, along with in-person visits.
5. Transparent and Supportive Care
I value honesty and transparency. If a particular medication or approach isn’t right for you, I will explore alternatives and discuss the best path forward. My goal is to ensure you feel heard, supported, and empowered in your mental health journey.
6. Consistency and Follow-Up
Mental health treatment is an ongoing process. Regular follow-ups allow us to track your progress, make adjustments as needed, and ensure you’re getting the best possible outcome.
If you have any questions or concerns, I’m here to help. My goal is to make your experience as smooth and effective as possible while supporting you every step of the way.
What is your typical process for working with clients?
My Typical Process for Working with Clients
I follow a structured yet personalized approach to ensure each client receives comprehensive and effective mental health care. Here’s what to expect:
1. Initial Consultation (First Appointment)
• The first session is a comprehensive psychiatric evaluation (typically 45–60 minutes).
• We discuss your mental health history, current concerns, symptoms, medical background, and treatment goals.
• If applicable, we will review any past medications, what has worked (or not), and any side effects you’ve experienced.
• If medication is appropriate, I provide education on treatment options and develop a personalized plan.
2. Medication Management & Treatment Plan
• If medication is prescribed, we start at the lowest effective dose and adjust as needed.
• I educate clients on potential side effects, expected benefits, and how to monitor progress.
• If therapy, lifestyle changes, or additional resources are beneficial, I will discuss those options as well.
3. Follow-Up Appointments
• First follow-up (2-4 weeks later):
o We assess how the medication is working.
o Adjustments may be made based on symptoms, side effects, or response to treatment.
• Ongoing follow-ups (every 1,2, 4,6,8 weeks or as needed): Based on what medications are being prescribed.
o Monitoring progress and making necessary adjustments.
o Ensuring medication remains effective and addressing any concerns.
o Reviewing overall mental health, lifestyle factors, and coping strategies.
4. Long-Term Management & Stability
• My goal is to help clients stabilize and maintain mental well-being over time.
• As progress is made, follow-ups may become less frequent, shifting to maintenance mode.
• If discontinuing or changing medications, I guide clients through a safe and gradual process.
5. Collaborative & Transparent Care
• I encourage open communication—if something isn’t working, we explore alternatives.
• I am solution-focused, prioritizing evidence-based treatments
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $125 for 30 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
Please note there is a $70 cancellation and No-Show fee. This does not apply to Medicare and Medicaid Participants or Members.
Popular visit reasons
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Pediatric Tics / Tourette Syndrome
Psychiatry Consultation
Psychotherapy
Psychotherapy Intake / Initial Visit
Sleep Problems
Young Adult Issues
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Pediatric Tics / Tourette Syndrome
Psychiatry Consultation
Office location
Jacqueline Thompson, PMHNP also offers online video visits for patients
Pathos P Consulting Mental Health Services
2302 W Meadowview Rd, Ste 105, Greensboro, NC 27407
Education and background
Practice names
Education and training
- Walden University, Master's in Family Psychiatric and Mental Health Nursing
Professional memberships
- American Psychiatric Association
NPI number
1356982797
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.67
Bedside manner
4.68
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
98 reviews
Most relevant
Jacqueline was great. She was easy to talk to, efficient, knowledgeable, and professional. I really enjoyed my appointment.
Less than 1 year agoDebbie G.Verified patientVideo visit
Friendly and helpful, got an appointment pretty quickly after I scheduled and a follow up already set :)
Less than 6 months agoAuvrey P.Verified patientVideo visit
The provider was wonderful and we would recommend this service to anyone needing help or to talk to someone.
March 13, 2025Aleigha C.Verified patientVideo visit
My follow up appointment was great. To the point, friendly, not wait times or delays :)
November 27, 2025Auvrey P.Verified patientVideo visit
She was very present and made me feel comfortable with the experience I would highly recommend her to anyone.
January 6, 2025Nathaniel P.Verified patient
She was very kind and such a good listener to each thing I had to say. I felt very comfortable taking to her.
More than 1 year agoCierra P.Verified patient
She is Amazing and listens and understands! Highly recommend
April 2, 2026Talia M.Verified patientVideo visit
Extremely helpful for my specific needs and knowledgeable about my situation.
Less than 1 year agoTyriell B.Verified patientVideo visit
It was a great first time appointment. She was very nice and felt she listened as well as rellated to me.
More than 1 year agoInitials hidden
Really easy to talk to, she asked relevant questions and took my needs seriously.
July 25, 2024Samantha M.Verified patient
This doc was great she's a good listener l loved her
January 12, 2025Crystal M.Verified patient
We absolutely LOVE Dr. Thompson (Nurse Jackie). She is kind, considerate, authentic, compassionate, and understanding! One of our favorite things about her is how she takes the time to answer questions and explain things in a way we understand. We actually followed her from Grow Therapy to her own private practice...why??? Because she is absolutely incredible! We are very thankful to Dr. Thompson for all of her support, encouragement, and guidance.
Less than 1 month agoInitials hiddenVideo visit
Nurse Jackie was extremely down to earth and compassionate about my situation. She was very knowledgeable about medications and very easy to talk to.
March 9, 2026Shanta M.Verified patientVideo visit
She was wonderful — friendly, patient, and easy to talk to. I felt heard and respected during my appointment, and she took the time to answer my questions. Overall, a very positive experience!
February 7, 2026Drew K.Verified patientVideo visit
This doctor is an amazing person. I thank God for sending her to me. She has a beautiful personality and she actually listened to my concerns. She genuinely cares about you and what’s going on in your life. I would recommend her over and over. 10 out of 10! ??
February 3, 2026Kimberly P.Verified patientVideo visit
I don't think I would use Zocdoc again for booking anything. The provider didn't show up to the appointment. I was contacted many times by this provider's "office" requesting intake forms and reminding me of my appointment. I also got similar messages from Zocdoc, reminding me as well. I had an appointment at 5:30PM. I showed up at 5:25PM and waited for 30 minutes until 6:00PM and the provider never showed up. I was not contacted via phone or email either. I would not recommend this provider.
January 19, 2026Initials hiddenVideo visit
Jacqueline was great! She was warm, honest, professional, and well-informed. She debunked some myths I had and was super helpful. Highly recommend!
January 14, 2026Initials hiddenVideo visit
Did not get my prescription
January 9, 2026James B.Verified patientVideo visit
She Was very nice
Less than 6 months agoKellen R.Verified patientVideo visit
Great listening
December 20, 2025Michael W.Verified patientVideo visit
Excellent care highly recommend
December 18, 2025Caitlyn R.Verified patientVideo visit
Nurse Jackie has really helped me get back into taking care of my mental health. I took a long break from treatment due to insurance issues and anxiety, but it has been so beneficial. She is real, human, kind and very honest. I would recommend her to anyone I know. Thank you so much :)
November 8, 2025Gabriella R.Verified patientVideo visit
very helpful and friendly
October 1, 2025Susan B.Verified patientVideo visit
The provider was prompt and patient; they were also able to accommodate me when I running ten minutes late to our scheduled appointment time! I felt they were thoughtful and thorough in their questions, and took the time to address any concerns I had. Most of all, they provided quick and efficient treatment! I plan to continue meeting with this provider in the future.
September 9, 2025Lauren S.Verified patientVideo visit
Ms Thompson was very professional but also congenial. She uses a human approach such that I was immediately comfortable talking about myself and my problems. I would have no problem recommending her to a friend.
July 27, 2025Robert M.Verified patientVideo visit
Ms. Thompson
Was very thorough and helpful,
July 18, 2025Shirley F.Verified patientVideo visit
Jacqueline Thompson was very friendly, direct, and helpful. It was very easy to talk to her, and she explained everything I needed to know in clear, honest terms. 10/10 I like her.
June 18, 2025Jaden C.Verified patientVideo visit
Wonderful experience! I recently had a very difficult experience working with a psychiatrist and this was like a breath of fresh air! Great listener who actually helped me find a solution that would work for me. Cannot express how much I would recommend!
June 17, 2025Jackson H.Verified patientVideo visit
The video on the app was breaking up so we agreed to do the visit via phone call. The provider treated me very well and made it absolutely comfortable opening up about the reasons that led me to seek mental health help. I'm actually looking forward to the next appointment!
February 13, 2025Arianna P.Verified patientVideo visit
Took a while for her to join the visit then claimed she couldn’t see me and i couldn’t see her and that she was going to figure it out and send me something to reschedule but i never received anything.
February 12, 2025Hailey B.Verified patientVideo visit
Ms.Thompson is a wonderful provider. She’s been my provider for a few months now and has helped me significantly.
She’s very understanding, professional, supportive, knowledgeable, compassionate, and diligent.
She helped me through my hardest moments without judgement. She has a beautiful personality that makes it easy to build a positive connection. I couldn’t ask for a better provider. She’s the best! I look forward to continuing to work with her.
January 26, 2025Angelyse C.Verified patient
Jackie was very friendly, made me feel comfortable and really listened to my health history and concerns. She formulated a plan and provided feedback to ensure my needs were met and that I was comfortable with the plan.
December 19, 2024Melynda C.Verified patient
Jacqueline was very helpful, understanding, and human. It was nice to feel like someone was actually addressing my concerns. I'm happy to be a patient of hers!
December 18, 2024Cody F.Verified patient
The provider didn't show for my first scheduled appointment and even worse, didn't show for the second appointment either. Now I'm out of one of my meds. I highly do not recommend this provider.
December 14, 2024Jennifer H.Verified patient
I enjoyed how personable Jackie was during our meeting. She allowed me to discuss my concerns, gave me a course of treatment but did not rush me in the process. Highly recommend!
December 9, 2024Initials hidden
Great listener.
December 6, 2024Initials hidden
Dr Jackie listened to my concerns and assessed me. She was very clear, empathetic, and kind with her feedback and knowledge. When I ran into a pharmacy issue, she was swift and clear with her instruction. I booked my follow up and I am excited to add Dr. Jackie to my care team.
November 20, 2024Brea L.Verified patient
I had to find a new Provider for medication management after moving states and Jackie has been absolutely wonderful so far. She made me feel comfortable from the very first appointment and am very thankful for that!
November 9, 2024Sarah N.Verified patient
She is absolutely amazing! She listened with empathy and no judgement. I was able to open up to her and share my mental health struggles. She truly cares about helping others!! I look forward to my next visit with her.
More than 1 year agoBrooke B.Verified patient
An absolutely wonderful health care provider! I cannot recommend her enough! She really listens to your concerns and works with you to address them. I had some issues getting a prescription filled and she quickly worked with me to get my medication.
October 26, 2024Initials hidden
I was nervous for my appointment but Dr. Thompson was amazing. She was nice, understanding, and very informative. She helped calm my nerves and made it seem like more of a fun, easy conversation rather than a formal doctors appointment. I’d recommend her to anyone
October 20, 2024Makayla H.Verified patient
Just perfect!
More than 1 year agoInitials hidden
April 15, 2026Christopher M.Verified patientVideo visit
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March 23, 2026Cedrick G.Verified patientVideo visit
March 5, 2026Janet B.Verified patientVideo visit
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How soon can I make an appointment with Jacqueline Thompson?
Generally, Jacqueline Thompson has appointments available on Zocdoc within 1 week. You can see Jacqueline Thompson's earliest availability on Zocdoc and make an appointment online.
Is Jacqueline Thompson accepting new patients?
Jacqueline Thompson generally accepts new patients on Zocdoc. You can see Jacqueline Thompson's earliest availability on Zocdoc and schedule an appointment online.
Does Jacqueline Thompson accept my insurance?
Choose your insurance plan to verify if Jacqueline Thompson is in-network.
Can I make an appointment with Jacqueline Thompson online?
Yes, you can make an appointment online with Jacqueline Thompson using Zocdoc. It’s simple, secure, and free.
What practice does Jacqueline Thompson work with?
Where is Jacqueline Thompson's office located?
Jacqueline Thompson has 2 office locations in Greensboro, view full addresses on Jacqueline Thompson's profile.
What are common reasons for patients to see Jacqueline Thompson?
Jacqueline Thompson frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Jacqueline Thompson on their profile.
What languages does Jacqueline Thompson speak?
Jacqueline Thompson speaks English.
How do patients rate Jacqueline Thompson in reviews?
98 patients have reviewed Jacqueline Thompson. The overall rating for this doctor is 4.69/5. They have a 4.68/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.