What patients are saying
Overall rating
4.60
Average wait time
4.77
Bedside manner
4.58
“Amazing wonderful doctor who cared.. hard to find these days! Felt listened to and appointment was not rushed entire staff ensured everything taken care of..”
Claire Y.August 11, 2026
“Extremely clear and communicative. Listened to all my issues and questions and was attentive to all my needs while also being efficient! Looking forward to going back for a follow up. Highly recommend. ”
Initials hiddenNovember 12, 2025
About Dr. James Eng
If you need to cancel your appointment within 24 hours of the scheduled time, please call the office.
Dr. James Eng is a physician at Mount Sinai Doctors Medical Group. He sees patients in-person, specializing in Ear, Nose, and Throat, as well as Facial Plastic and Reconstructive Surgery. Dr. Eng earned his medical degree from Brown University and completed his residency at Baylor College of Medicine, followed by fellowship training at a cosmetic private practice in Tampa, Florida. He is currently accepting new patients. In his free time, he enjoys playing tennis, painting, and baking.
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Office location
Education and background
Practice names
Hospital affiliations
- Mount Sinai Morningside
- Mount Sinai West
Education and training
- Warren Alpert Medical School of Brown University, Doctor of Medicine
- Baylor College of Medicine, Residency in Otolaryngology
- USF Health Morsani College of Medicine, Fellowship in Facial Plastic Surgery
Languages spoken
- English
Provider's gender
Male
NPI number
1255828778
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.77
Bedside manner
4.58
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
70 reviews
Most relevant
Dr. Eng has a nice bedside manner and put me at ease during the procedure. I highly recommend him.
July 7, 2026Andrew S.Verified patient
pretty good, after he sucked out all that stuff in my ear I started feeling better
July 28, 2026Initials hidden
Didn't get a reason for my ear pain; I was told it'd be fine, but it's still very painful.
Less than 1 year agoInitials hidden
The doctor didn't rush to go through our session. He was thoughtful and engaged in my symptoms.
November 29, 2024Allen G.Verified patient
Lovely first time experience. Dr. Eng is a bright and caring physician.
November 19, 2024Ron F.Verified patient
Dr. Eng was a great listener and thorough with his exam and questions.
More than 1 year agoNatalie C.Verified patient
When I called to inquire about an appointment, the receptionist informed me that the doctor was strictly ENT, failing to mention that he also handles plastic surgery and facial laceration repairs. Based on that inaccurate information, I went to the ER and had a PA treat it. In hindsight, I had an appointment with this specialist less than 12 hours later and could have had the procedure done properly by him directly.
Less than 1 month agoInitials hidden
Professional and gentle.
September 17, 2026Zuzka K.Verified patient
Amazing wonderful doctor who cared.. hard to find these days! Felt listened to and appointment was not rushed entire staff ensured everything taken care of..
August 11, 2026Claire Y.Verified patient
Materially mis-billed my insurance for the services provided. Went for a ENT related consultation, as listed on ZocDoc, and was promptly told that’s not what he did. Very little help provided other than to say call a different doctor. May have spent 10 minutes in the room.
Less than 1 year agoInitials hidden
Extremely clear and communicative. Listened to all my issues and questions and was attentive to all my needs while also being efficient! Looking forward to going back for a follow up. Highly recommend.
November 12, 2025Initials hidden
I am happy to have found this doctor. The office was great, as was his staff. He listened to and understood me and set me off with the appropriate course of care. I have my new ENT!
February 25, 2025Brian C.Verified patient
Highly recommended ??
February 20, 2025Santiago N.Verified patient
I came specifically because I was experiencing reoccurring tonsillitis and wanted more options/advice on why it kept occurring. The ENT doctor could not help me with diagnosis or performing throat exams. His only recommendation was to see my primary. His specialty is only in surgery. If you are not looking for surgery options, it is a waste of time and money to go to this doctor. Additionally he double booked which caused a long waiting time (40) min on my part when I was asked to change my time to accommodate the office schedule. I would not recommend.
December 23, 2024Jocelyn P.Verified patient
I arrived a few minutes late and they were kind and accommodating to make sure I was able to see the doctor. I am thankful for that because I always make an effort to be punctual. This was unusual for me. Thank you!
December 12, 2024Rubén R.Verified patient
Dr. Eng is an absolutely amazing physician!!
November 27, 2024Alexander A.Verified patient
It went well
November 22, 2024Thabiti Soudjay K.Verified patient
Very helpful, wasn't rushed, took time to really make my appointment feel personalized and answered all of my questions. He's very knowledgeable!
November 21, 2024Brittany A.Verified patient
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How soon can I make an appointment with Dr. James Eng?
Generally, Dr. James Eng has appointments available on Zocdoc within 1 week. You can see Dr. Eng's earliest availability on Zocdoc and make an appointment online.
Is Dr. James Eng accepting new patients?
Dr. James Eng generally accepts new patients on Zocdoc. You can see Dr. Eng's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. James Eng accept my insurance?
Choose your insurance plan to verify if Dr. Eng is in-network.
Can I make an appointment with Dr. James Eng online?
Yes, you can make an appointment online with Dr. Eng using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. James Eng affiliated with?
Dr. James Eng is affiliated with Mount Sinai Morningside and Mount Sinai West.
What practice does Dr. James Eng work with?
Dr. James Eng works with Mount Sinai Doctors.
Where is Dr. James Eng's office located?
Dr. James Eng's office is located at 262 West 53rd Street, New York, NY 10019.
What are common reasons for patients to see Dr. James Eng?
Dr. James Eng frequently sees patients for Botox Treatment, Ear Wax Cleaning, Hearing Problems, Hoarseness, and Sinus Problems / Sinusitis. You can see other visit reasons for Dr. James Eng on their profile.
What languages does Dr. James Eng speak?
Dr. James Eng speaks English.
How do patients rate Dr. James Eng in reviews?
70 patients have reviewed Dr. James Eng. The overall rating for this doctor is 4.6/5. They have a 4.58/5 rating for bedside manner and a 4.77/5 rating for wait time. You can read individual reviews and ratings on their profile.