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Qualifications and Experience
Dr. Shim is board certified in both gastroenterology and internal medicine. She has been in private practice since 1997 and sees patients at two offices, Manhattan, New York and Fort Lee, New Jersey. Her practice is limited to gastroenterology and hepatology. She is a member of American Society of Gastrointestinal Endoscopy (ASGE) Dr. Shim’s office is certified with Joint Commission Office Based Surgery. Endoscopic procedures (upper endoscopy and colonoscopy) are performed safely and painlessly with anesthesiologist at Westside GI. Dr. Shim received her bachelor of arts degree from Williams College where she graduated with honors in chemistry. She started at Harvard School of Dental Medicine and went on to complete her medical school education at Washington University School of Medicine. After graduation, she finished an internal medicine internship and residency at Mount Sinai Medical Center. She then went to St. Luke’s-Roosevelt Hospital Center for gastroenterology fellowship and Mount Sinai Medical Center for hepatology fellowship. She is affiliated with Lenox Hill Hospital, located in the upper east side of Manhattan, New York.
Verified Patient Reviews
She was kind !
She’s a rotten lady. Her carelessness, the lack of respect and the way she speaks to you is just awful. Rule of thumb when they have to many available appointments you know patients don’t want to see her
She was very knowledgeable
The doctor doesn't listen. She just want to finish the toutine questions and end the appointment asap.
Friendly staff and a very approachable doctor. She was clearly engaged, asked thorough questions and gave great advice.
Loved her she is so sweet!!!
Dr. Shim was professional and personable as was the receptionist. What I really appreciated was that she took the time to answer my questions and give me more background on my symptoms and diagnosis so I could better understand what was happening and what I should do to feel better as soon as possible.
After reading some previous reviews, I was initially a little worried about my appointment with Dr. Shim, but I actually had a very good experience. She was a good listener and seemed to take thorough notes. I thought she had a very pleasant demeanor and good sense of humor.
I saw this doctor this week for heartburn and everything about the experience was unpleasant. They didn't take me for TWO HOURS. I said to the front staff, it would've been courteous to let me know when I called that you were running behind. She said we can't predict a doctor running behind. No, you can't, but TWO HOURS BEHIND was is enough to know she's going to be late. The doctor is completely bizarre. She talks to you through a mirror and rushes your story along (bare in mind again, i waited two hours to get to see her and paid in advance, which i always find really sketchy and greedy) and she barly listened. She kept saying 'and then? " to try to get me to speed up my story. She was NOT knowledgable of any of the supplements I take, told me I was too skinny, and by and large was completely weird. Refused to look at me face-to-face, only through a mirror. It was unlike any doctor experience I've ever had. In the end her advice was off-base and she refused to listen to my concerns. I would never ever EVER see this person again.
I walked in and out and she did absolutely nothing then I had to pay my co pay
Dr. Shim is a thorough and gentle mannered doctor. I appreciated her down to earth nature, and her effort to fully understand my medical history to give an accurate current diagnosis. I will use Dr. Shim for all future issues she can help me with.
She is very personable and friendly. I felt very comfortable talking to her, extremely enjoyable experience. She also made sure I understood the process I would be undergoing.
Overall extremely positive
This was my first visit with the doctor. The wait time wasnt bad however, Dr. Shin was very brief with the appointment. I didnt feel like she was listening to how I was feeling and was quick to diagnose. She recomended an over the counter medication that helped relieve some symptoms.
Very thorough history taken and exam.
The Dr. was very helpful.
She is a perfect doctor.... she's super friendly . She find out what I have after 1 year and 6 months I was going to different doctors they made me to do surgery and so many things. And doctor Shim find out right way thanks
Dr. Shim was courteous and also friendly. I read other reviews that mentioned she didn't look at the patient while doing the interview. That was not the case with me. Dr. Shim made eye contact during the interview, listened to my answers, and responded in a warm but professional manner.
Excelent professional.. highly recommended
Dr. Shim listened to my description of issues, asked claryfying questions and had a comfortable and practical approach.
She's so far awesome! SO patient, she listens, she treats... what a concept!!
Racist doctor whose racism actually affects your medical care. She said I could not have the particular issue that I have because I was white. First, I am not white. Second, that is not a valid reason for her opinion; white people have this issue all the time, admittedly less prevelently. She was also dismissive of my symptoms and changed her diagnosis three times within the span of five minutes without fully hearing me out. It doesn't matter how nice and friendly a doctor is if she doesn't listen to your symptoms and judges your diagnosis based on race.
This was a revisit and I find Dr Shim to be thorough in looking for solutions that are conservative in treating a long term issue, explains a plan B approach and offering simple lifestyle modifications to try.
Dr. Shim was very personable!
Great! Wonderful doctor!
Thorough, friendly, straight to the point:
Straight foward and on-time. Thank you Dr. Shim
She's very direct and informative. I really appreciated her insight and the time she took to explain my condition and provide simple solutions for me to try before suggesting prescriptions and uncomfortable tests.
A little too informal. No eye contact. A little too rude and blunt. Claimed to know exactly what my problem was after 10 minutes of speaking during my first visit. Told me she knew how to treat it and basically suggested a single medication that I know doesn't work for me. I left feeling confused and weird.
don't even want to waste my time to write the review for her.
Dr Shim always takes the time to listen carefully and doesn't rush. Really appreciate that!
While Dr. Shim was warm, she was unprofessional during a consultation and asked me an inappropriate question regarding a sensitive part of my medical history. Would not recommend.
She was positive and made me feel comfortable. I would go to her again.
great doctor.. very friendly and communicates very well. anytime I have a stomach issue, she's the only I will deal with
Was genuinely concerned about me. She was extremely knowledgeable and gave me great insight on what further steps I could take. I recommend her to anyone.
Great lady and great doctor. very nice and competent.
Great doctor . I will recommend her to anybody, great manners and very human.
She was lovely...however the office setup was a bit non-traditional and informal...I would probably prefer to go to see her for future visits at one of her alternative locations.
Very caring, knowledgeable and sincere in wanting to help.
I have been having a lot of GI problems, and upon my visit, I told Dr. Shim "I know I should probably try the elimination diet, but it's cumbersome and I'd like to avoid it" to which she replied "What you just said makes no sense. And do you want me to do my job, or would you like to do it?". I told her I was concerned about her bedside manner, and she replied "It goes both ways. Plus, not everyone can love me, right?". Not to mention, this is all while she was looking at me through her mirror as opposed to directly. At the end of the visit she told me to take some magnesium and just schedule time every morning to go to the bathroom. Thanks. I'm a Registered Dietitian and have worked and been trained at 4 hospitals, and I have never seen nor experienced this type of treatment in my life or in my career. I am disgusted by the way I was treated yesterday, and took the day off of work for absolutely nothing other than to be degraded.
The best doctor visit ever!
Doctor was very friendly and knowledgeable, but the office was DIRTY. I need to go back for a check up, but honestly, I am hesitating thinking I will catch something there.
This doctor was very hands off at first then to some degree she connected to me. Then after she sent me to do a song she never followed up. I tried contacting her office with no avail. Her secretary that was there, informed me that she was only part time and that she would send an email to the doctor and she provided me with the doctor's email. I tried emailing the doctor and it bounced back. It is now over 3weeks and I still haven't heard from her. She is not a physician for a speciality such as GI where it is important that one follow-up. I ended up going to another GI doctor in order to begin treatment because my issue was that serious. Will never go there again.
Dr. Shim was very nice and explained everything to me in a very easy and understandable manner. Was seen right away and did not have to waitm
I was very disappointed with the visit. After giving my full history of the severe issues I was/am dealing with I felt as if she brushed my concerns aside because I was "too young." It felt like the kind of visit where the doctor is just going through the motions of their daily routine and like there wasn't an actual concern for what has been going on with me. Overall it was an extremely disheartening experience when one seeks medical counsel on a chronic illness one expects to be validated and assisted. I have been hospitalized in the past for this condition and the Doctor just did not seem concerned with the amount of pain I was in.
Dr. Shim was excellent. She was very kind and caring. She listened to what I had to say and gave me very helpful explanations. I would definitely recommend her.
Dr Shim was very kind and she definitely listened to what I had to say. I felt very comfortable with her. She was very personable and knowledgeable, and gave explanations easy to understand. The front desk was also very friendly and the office was very clean.
Dr. Shim was one of the kindest medical professionals I have dealt with in my life. She was extremely attentive and helpful and helped resolve my issue!
Dr. Shim is very warm and knowledgeable. She listens carefully and answers/explains questions with the necessary details.
Doctor was so rude AND late. Couldn't get her computer to work when she finally showed up. Spoke to me like I was an imbecile. Never going back.
Dr. Shim made me feel very comfortable... She's One Of the Best doctors in NYC.
I met with her years back at her other location in Fort Lee, NJ. She was exactly how I remembered her. She is very personable and truly takes her time to understand what problem you're currently having and create a plan to treat you. The most important thing for myself with physicians is the care and time they take to speak with you. She also gave a great explanation to breakdown what I might be experiencing and what happens to my body.
Great GI. Really listens to you. Genuinely concerned and provides you with a clear plan. Honest and holistic in her treatments.
Very good bedside manner. Was thorough and really listened to my symptoms / complaints. Definitely trust her and am willing to return for any future issues.
Highly recommend even with wait. Also, came during holidays which could have been the reason for wait.
I enjoyed my visit. She was very professional understanding, listened and addressed all my concerns.
She was extremely thorough and easy to talk to! I would highly recommend her
dr shim was sweet and smart! She gave me tons in information in a way that I was able to leave feeling better and not overwhelmed.
Dr. Shim isn't terrible, but her bedside manner left MUCH to be desired. I have tried everything for chronic digestive issues that interrupt my life - cutting out food groups, probiotics, mindful eating, yoga, allergy testing, you name it and I've done it. So one day I finally made the decision to see a gastroenterologist. I tried to tell Dr. Shim my whole history from the beginning so she could get an accurate picture of my health, but she kept interrupting and cutting me off to get to the point. She also spent the bulk of the appointment looking at me in a mirror while on the computer. Can I tell you how alienating it is to speak to a doctor's REFLECTION? Finally, I incorporate ayurvedic practices into my life, and when I mentioned one in particular she was EXTREMELY dismissive. If she didn't need to see me again for an exact diagnosis, I probably wouldn't go back, and I definitely wouldn't recommend her to anyone.
Dr. Shim was rude, did not listen, and was generally dismissive. Particularly would not recommend to anyone who struggles with weight issues, as she was extremely insensitive and actually kind of confrontational about it.
little information was given to me about the colonoscopy procedure and they asked me to read a piece of paper they gave me. Felt rushed to get me out of the office and visit the next person.
Dr. Shim was very nice, personable, and seemed very knowledgable.
Just like what the other reviews said, Dr. Shim did the consultation through the reflection of mirror most of the time. Her bedside manner was not really "rude," but definitely not making me feel comfortable. During the consultation, I felt that I went back to elementary school and was questioned by one of the meanest teachers for doing something bad. Overall, I wouldn't say this is a very bad experience, but I probably will not recommend Dr. Shim or even go back anymore.
Dr. Shim took the time to explaine the procedure in detail and saw me right away.
I have waited 2 months for my doctor to call me about my endoscopy test results.
This was the worst medical experience of my life. She was shockingly uninformed about common illness, was incredibly cold and rude. On a positive note, I was seen very quickly. For expedited awful service, Dr. Shim is the doctor for you!
Dr. Shim is very friendly and down to earth. She's also very knowledgeable and is always honest with her feedback and recommendations. She is great with follow up appointments and there's rarely ever a wait.
Very pleased with Dr. Shin, very professional and to the point.
It was great. She actually is a good doctor and is trying to help your health, not take your money.
Dr. Shim was great!
Dr. Shim is very caring, knowledgeable, and thorough. She listened to my issues and came up with an appropriate fast action plan. Thanks Dr. Shim!
Typed all notes on computer while looking at patient through a mirror, not face to face. Smiled and laughed a lot while I was discussing symptoms and potential causes-unprofessional and uncomfortable. Quick to prescribe medication without getting full understanding of patient issues.
Great office! Very pleased with my visit. Had no wait time and the Dr was perfect! Very happy!
Dr. Shim is very thorough and professional yet personable and approachable, which is very helpful with sensitive issues. She went above and beyond to address all my concerns and she kept me in the loop by explaining the relevance of her questions and suggestions.
Excellent treatment from the staff and the doctor. Don't bother to fill the forms at zocdoc; you will have to fill them again there.
She was very unprofessional when I shared with her a information about my personal eating disorder. Her response was "stop doing that". She seems like she's just out for the money. I've never been in a doctors office that requires payment prior to seeing patient (she wouldn't even see me unt the payment was cleared).
Very professional and assuring.
For the first time in 7 months I feel like I'm actually going to get help.
Front desk staffer was great. He was very professional and attentive. Dr. Shim on the other hand was rude and impatient. I will follow her recommendations for treatment but I will not be going back to seek her medical help again.
My visit went very well. Dr. Shim is always pleasant and makes you comfortable. She is very attentive to questions and complaints. Her bedside manners is excellent. She makes sure you leave her office comfortable and content.
Waste of my time and money. She did not sound knowledgeable at all. I felt I knew more based on my online research than she was.
Dr. Jan Shim is great. I'm one of those nervous patients when it comes to gastro issues, I loathe any procedure that makes an "entrance" out of my "exit". That said, Dr. Shim made me feel very comfortable, and I'm expecting the procedure to go very well and stress-free now that I have met her. I was apprehensive at first - she shares an office with a pediatric doctor, so there were quite a few wailing babies. Also, you don't fill out paperwork - you stand at a hallway computer and fill out a digital questionnaire. That's one thing I'd change with them - they should make that process more private, and turn the light on in that hallway, because the computer screens were scorching bright. The great news - any lab work and procedure results can be sent to your email - neat and private - I like that.
I enjoyed her candidness and bedside manner.
Dr. Shim is very nice and made me feel totally comfortable, even though we had to discuss some uncomfortable things.
Great doctor! Very efficient and able to get to the important matters right away without having you feel rushed.
Dr. Shim was very clear, thorough, and non-judgemental. She explained everything that was happening and made me feel very comfortable. Her staff is also kind and helpful.
Dr. Shim listened to my concerns and gave immediate, thorough next steps. I didn't have to wait long to see her and it was easy to book follow up appointments.
The doctor took her time to listen to all my concerns and recommended necessary tests. She was very kind.
Great visit. Thorough, careful, and thoughtful. Highly recommend
Dr. Shim was very friendly and approachable and took the time to really understand my issues and concerns. Office space was a bit confusing and crowded but not the end of the world.
Dr. Shim was very pleasant and she took her time. She explained everything and was very sweet.
Dr. Shim was great. Spent a lot of time with me trying to figure out what was wrong and made me feel a lot better.
Dr. Shim was pleasant and easy to speak with regarding my symptoms.
I would totally recommend her! Great bedside manner, clean office (right next to the park), saw me immediately, and was very understanding/kind. Glad I found her.
I was shocked at the lack of empathy and care that this doctor showed. She was not warm or welcoming, didn't smile. She seemed impatient and eager to leave the room. She also pinned my diagnosis on something that made zero sense- now, I'm not a doctor but I do think you should try to help your patient understand what's going on before they leave the room and when I was asking questions saying I didn't understand she just kept giving me quick one or two word responses. I will never go back here and I'm really frustrated that I wasted my time and copay on this lady.
She's great! Funny, friendly, listens to you clearly, and explains things to you clearly. She's definitely helped solve my esophagus issues.
Dr. Shim was wonderful. Answered all of my questions and was super friendly. Great doctor!
I was over the moon with Dr. Shim's care, and would say that even if I hadn't had shoddy visits to urgent care and the ER before finally finding her on ZocDoc and making an appointment. She does type up everything when you are going through your symptoms and/or timeline of events, which could be off-putting to some patients but shouldn't be. She is ensuring the proper information is documented and I was comforted by the fact that everything was on paper. From the get-go, I knew I was going to get proper care and a resolution to my issue. She was extremely attentive, detail-oriented and clearly outlined next steps and expectations.
Dr. Shim is very nice and showed patience and genuine concern for me and my health. I'm glad I chose to see her. It's nice when you have a female doctor that cares and can relate to female issues. Because in my experience I've found men to be very insensitive and unconcerned. I'm happy so far with Dr. Shim, she's great. :-)
Dr. Shim was very sweet, thorough with her assessment, good bedside manner, and easy to talk to.
Dr. Shim was pleasant, knowledgable and easy to talk to. She listened well and asked lots of questions to make sure she had a complete understanding of my background and what I needed to feel better.
She was lovely and very helpful! Great service at the office, everyone is very kind and attentive.
She was wonderful, caring, and so very nice. Made me feel very comfortable.
She's was very helpful answered all my questions. Wonderful bedside manner a down to heart doc!!
Dr. Jan Shim was polite, sweet, and patient. She asked me thorough questions to truly see what was the issue, as well as discussing what to do and how to fix it. I would highly recommend her!
Competent, efficien and knowledgeable. Answers to questions clearly.
Dr. Shim made me feel comfortable within minutes of meeting her, and helped to set my mind at ease. She was able to quickly pinpoint what she suspected I was dealing with and gave me solutions. I also really appreciate the fact that she didn't balk at my crunchy granola ways (I don't like taking meds, prefer natural ways of healing and alternative medicine.)
She was very attentive and took time with me, which I really appreciate.
I was very pleased about how well the appointment went.
Dr. Shim was very thorough and concerned about my total well being.
Great doctor! Wonderful, warm bedside manner.
Excellent -- straightforward, helpful and professional.
Great. GI issues aren't exactly pleasant but Dr. Shim was straight forward, funny, and nice. She answered all the questions I had.
My visit was a good experience for the most part. The front desk staff was friendly. The wait was long but Dr. Shim was friendly, attentive and thorough.
Enjoyable to speak to, knowledgeable, deliberate in her diagnosis, not susceptible to irrelevant information.
personable and honest. thorough history. didn't resort to tests/drugs first. found her funny!
She knows her stuff but doesn't have the best bedside manner.
I went in for a basic consultation. Dr. Shim was very warm and funny, and helped to put my worries at ease. She made some helpful suggestions and I look forward to seeing her for my follow up.
She was very informative and sympathetic to any discomfort I had. I was really nervous about this appointment, and she made me feel very comfortable.
She was incredibly kind and very prompt. She listens and makes you feel like an individual and not a number. I highly recommend going to her as a Gastroenterologist.
She was great! She got to the point and she was extremely informative. It's always good to get a second opinion and I got that from her.
Dr. Shim was nice enough but I feel like she was not taking me seriously. It was if she thought my symptoms are in my head or something. Dr. Shim will type every word you say, which can be quite annoying when you are trying to tell what's going on and having to stop every few seconds. Also, I was the first appointment and the only one there yet I still waited over 30 minutes to be put in a room.
Seemed to be in a hurry. Was not thorough enough to understand the results of the procedure done.
Typical gastro - very nice lady
Friendly, to the point. Didn't waste my time.
Great Appointment as always !
She is sensitive and attentive.
Receptionists were constantly giggling and gossiping. Appointment was initially rescheduled, and I had to wait almost an hour for my appointment once I arrived. Dr. Shim was kind, but not as thorough as I would have liked.
Dr. Shim connected with me on a personal level, where I felt comfortable talking to her about my health and life in general. She is an excellent doctor and I highly recommend her to anyone seeking her professional expertise as a gastroenterologist.
Dr. Shim was direct, kind, and funny in her approach. She is pro-active and thorough, all while being efficient.
Dr. Jan Shim is the most thorough gastroeneterologist I have ever seen. She first takes the patients full and detailed medical history, which is very important. I highly reccomend her!
Dr. Shim was excellent.
My experience was a positive one....The doctor is a good listener and she gave me very good advice.
Extremely helpful, friendly and conscientious. She sought out preventative measures and attempted to understand me and my specific context. Instead of recommending invasive or expensive procedures, Dr. Shim looked first for environmental or personal causes, then pursued more significant medical interventions. All in all, she was extremely welcoming, personable and knowledgable.
She is very serious but she smiles once in a while. Haha. She certainly knows her stuff and you feel better about your health knowing she's taken a look.
Knows her stuff. Great sense of humor!
Great doctor . Best in the city
Dr Shim was imperturbable and funny made me feel very relax answered all my questions.Highly recommended.