What patients are saying
Overall rating
4.79
Average wait time
4.93
Bedside manner
4.78
“Janie was great, she made me feel comfortable and had a kind demeanor. I look forward to working with her again!”
Kiana L.November 14, 2025Video visit
“I’m very excited to start my doctor patient relationship with Janie. I had my first appointment with her earlier today. She seemed very professional, ethical, and legitimately concerned about helping me, even if that meant that she wasn’t the right for me. Thankfully, I think she’ll be able to meet all of my needs!
We discussed my expectations and the type of services that she provided. Since she specializes in ADHD, she will be helping me manage my medication and my daily experiences with that condition.
I really appreciated how kind and understanding she was throughout our introductory meeting. It is also helpful that she can see me virtually. I always try to find doctors that are near my work so the commute is quick, but you can’t beat virtual! :)”
Sarah R.October 29, 2025Video visit
About Janie Ugwuegbu
Focus areas
Anxiety
Depression
New Patient Visit
Attention-Deficit / Hyperactivity Disorder (ADHD)
Insomnia
Psychiatry Consultation
Bipolar Disorder
Medication Management
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Treatment approaches
Christian Counseling
Interpersonal
Coaching
Mindfulness-Based (MBCT)
Cognitive Behavioral (CBT)
Motivational Interviewing
Identity
Gender
FemaleFaith
ChristianLanguages spoken
English
Getting to know Janie Ugwuegbu
Hello, my name is Janie, and I am a board-certified Psychiatric Mental Health Nurse Practitioner and founder of Promised Hope PLLC. With nearly a decade of experience in the mental health field, I have worked across various settings, including child/adolescent psychiatry, outpatient care, and crisis services.
My approach combines evidence-based psychopharmacology with compassionate, holistic care to help individuals across the lifespan thrive. I would love to work with you to prioritize your mental health needs by bringing education and awareness to any mental health condition you may be experiencing.
I offer support in exploring treatment options- whether that involves medications, psychotherapy, or both. I am experienced in evaluating and treating various psychiatric disorders, including anxiety, depression, bipolar disorder, ADHD, PTSD, OCD, personality disorders, and psychotic disorders.
Taking the necessary steps in your mental health journey can feel daunting at times, but with the right tools, resources, and mindset, you can find not only hope but also lasting success and fulfillment. I would love to support you and work with you on your journey.
What should a new client know about working with you?
I believe in creating a safe space where you feel heard and understood. My style is warm, compassionate, and collaborative. I take a holistic approach and work together with you to create a treatment plan that fits your needs. Expect open communication and education about findings and options. I am here to support you on your mental health journey. Click on photo to learn more about practice.
What is your typical process for working with clients?
About Your Care:
We collaborate to determine the root cause of your symptoms. At your first appointment, I will conduct a comprehensive review of your history and background, then provide professional recommendations on the best approach moving forward. At follow-up appointments, we will evaluate progress and make adjustments as needed.
Coverage & Insurance:
For clients using commercial insurance, all claims, billing, and insurance processing are managed securely through Headway, a trusted national platform.
After scheduling your first appointment, you will receive a secure link from Headway to enter your insurance and payment information.
Headway verifies your benefits, submits claims, and manages copays, coinsurance, and deductibles.
Any patient responsibility will be automatically processed through the payment method you provide to Headway.
This ensures your insurance is billed accurately, so you don’t need to handle claims directly with our office.
If you opt for self-pay, billing will be handled separately according to our financial policy.
Missed Appointment Policy:
Your appointment time is reserved just for you. Missed appointments or cancellations with less than 24 hours’ notice are subject to a no-show or late cancellation fee.
Fees are the responsibility of the client and cannot be billed to insurance. A card may be securely kept on file and will only be used for these non-covered fees.
Intake Documents:
All intake documents will be sent to your email within 24 hours of booking your appointment. Please complete these prior to your first session to ensure a smooth start.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $200 for 45 minutes
Ongoing session: $150 for 30 minutes
More information on payments and coverage
Out-of-Network Superbilling
If you are out of network, you have the option to use superbilling. A superbill is a detailed receipt that includes your CPT codes and diagnosis, which your insurance company uses to determine reimbursement.
Here’s how it works:
-You pay for the full visit at the time of service.
-You receive a superbill (receipt) from us.
-You submit the superbill to your insurance company.
-If eligible, your insurance company reimburses you directly.
Important: Be sure to check with your insurance provider first to confirm:
-Whether you have out-of-network mental health benefits.
-What percentage of the session cost they reimburse.
-The process for submitting a superbill for reimbursement.
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- University of Missouri, Master's in Psychiatric and Mental Health Nursing
NPI number
1336855543
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.93
Bedside manner
4.78
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
34 reviews
Most relevant
Janie was great, she made me feel comfortable and had a kind demeanor. I look forward to working with her again!
November 14, 2025Kiana L.Verified patientVideo visit
The therapist was very knowledgeable, she communicated very well, and was very timely.
September 4, 2025Initials hiddenVideo visit
I love her mannerism and ability to listen and try to understand me !!
September 3, 2025Kimberly L.Verified patientVideo visit
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November 25, 2025Joshua M.Verified patientVideo visit
I’m very excited to start my doctor patient relationship with Janie. I had my first appointment with her earlier today. She seemed very professional, ethical, and legitimately concerned about helping me, even if that meant that she wasn’t the right for me. Thankfully, I think she’ll be able to meet all of my needs!
We discussed my expectations and the type of services that she provided. Since she specializes in ADHD, she will be helping me manage my medication and my daily experiences with that condition.
I really appreciated how kind and understanding she was throughout our introductory meeting. It is also helpful that she can see me virtually. I always try to find doctors that are near my work so the commute is quick, but you can’t beat virtual! :)
October 29, 2025Sarah R.Verified patientVideo visit
Quick and easy sign up. Immediate response from provider after scheduling and at start of appointment. Very good listener and also very patient. (I needed that!)
October 23, 2025Emily T.Verified patientVideo visit
Loved her , she made me so comfortable thay I cried in front of her & now thay Im thinking about it she didn’t even say much . Amazing doctor , best doctor I have had so far .
September 7, 2025Mileena H.Verified patientVideo visit
I would definitely recommend this doctor to someone. She was so understanding and kind and she listened to everything I had to say, she even made a point to our homeopathic remedies and make sure that my health was in check before just jumping to medication. I really appreciate that in a doctor
September 4, 2025Savannah M.Verified patientVideo visit
She was very great!! She didnt just throw medication at me and say have a good day. We went over alot of personal stuff and chose from there. I am looking forward to our next appointment.
September 4, 2025Daniel T.Verified patientVideo visit
The Doctor was the most amazing one I have ever seen. Very in tune with my needs and knowledgeable. Great listener and show compassion towards my needs and followed up with solutions. Set up a plan to help and return visit to follow up in just a few weeks.
August 30, 2025John Y.Verified patientVideo visit
March 21, 2026Brock T.Verified patientVideo visit
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November 18, 2025Sarah W.Verified patientVideo visit
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September 12, 2025Taelor O.Verified patientVideo visit
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How soon can I make an appointment with Janie Ugwuegbu?
Generally, Janie Ugwuegbu has appointments available on Zocdoc within 1 week. You can see Janie Ugwuegbu's earliest availability on Zocdoc and make an appointment online.
Is Janie Ugwuegbu accepting new patients?
Janie Ugwuegbu generally accepts new patients on Zocdoc. You can see Janie Ugwuegbu's earliest availability on Zocdoc and schedule an appointment online.
Does Janie Ugwuegbu accept my insurance?
Choose your insurance plan to verify if Janie Ugwuegbu is in-network.
Can I make an appointment with Janie Ugwuegbu online?
Yes, you can make an appointment online with Janie Ugwuegbu using Zocdoc. It’s simple, secure, and free.
What practice does Janie Ugwuegbu work with?
Janie Ugwuegbu works with Promised Hope PLLC.
Which board certifications does Janie Ugwuegbu have?
Janie Ugwuegbu is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Janie Ugwuegbu?
Janie Ugwuegbu frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Janie Ugwuegbu on their profile.
What languages does Janie Ugwuegbu speak?
Janie Ugwuegbu speaks English.
How do patients rate Janie Ugwuegbu in reviews?
34 patients have reviewed Janie Ugwuegbu. The overall rating for this doctor is 4.79/5. They have a 4.78/5 rating for bedside manner and a 4.93/5 rating for wait time. You can read individual reviews and ratings on their profile.