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Dr. Jayaprada Potla, MD

Family Physician, Primary Care Doctor

Professional statement

**Welcome to Macarthur Urgent & Family Care!** We are conveniently located near India Bazaar at Valley Ranch area. Fast, Quality and Compassionate Care Macarthur Urgent & Family Care offers Cost-effective, Alternative to the ER For Non-Life Threatening, Emergencies and Acute illness always fast, always friendly Physical exam for all age groups. Chronic disease management Diabetes, Hypertention, Hyperlipedemia, Asthma, COPD, Osteoporosis Menopause, HRT Contraception Minor surgical prodecures Minor Emergencies, Abscess, Allergies/rash, Insect Bites Falls Injuries, Broken Bones, Muscle strain and sprain, Lacerations Fever/Cough, URI/Bronchitis, UTI/Pneumonia, IV Infusions, Abdominal Pain OUR OFFICE REGULAR HOURS: MONDAY-FRIDAY 10 AM - 5 PM EXTENDED HOURS: MONDAY-FRIDAY 5 PM - 7 PM SATURDAY 10 AM - 6 PM

In-network insurances

  • Aetna
  • Anthem Blue Cross
  • Anthem Blue Cross Blue Shield

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Education and training

  • Greenville Health System, Greenville Memorial Hospital, Residency in Family Medicine
  • Medical School - Guntur Medical College, Bachelor of Medicine, Bachelor of Surgery

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English
  • Hindi
  • Kannada
  • Telugu

Provider's gender

Female

NPI number

1659383966

Office locations

Jaya Potla

8787 North MacArthur Boulevard, Ste 120 B

Irving, TX 75063

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 290 reviews

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I think Dr. Potla is very responsible and has sound clinical judgement. Her office front desk is very polite and communicates well with patient.
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She was very nice, polite and clear with her diagnosis and instructions on what medicines I should be taking. She patiently answered follow up queries as well. Very nice doc!
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Very professional and nice doctor and other staff.
Less than 1 month ago
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Don’t care if patient sickness and not worthy of physical test.
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She is very nice ??????
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This eas my first time coming to be seen and it wont be my last! Service was great ! They were able to get me in next day
Less than 3 months ago
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Great service amd professional staff!
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Average experience. Checked thoroughly, Asked for tests. Overall not a bad experience.
Less than 3 months ago
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Very detailed and caring doctor. Very much comfortable and satisfied!
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Good
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Super rude and never once made eye contact! The nurse on the other hand was wonderful and seemed very generous and cared for your presence.
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Maybe good urgent care for families but not a good PCP for families.
Less than 6 months ago
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I was stuck 2 times an never felt a thing
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She is really awesome ????
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Such a great experience. Very friendly staff and compassionate nurse and doctor. Took all the time to go over my questions. I left the clinic already feeling much better. Thank you!”
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I will say, Dr. Potla was perfectly nice once I engaged her with conversation about how she was doing, but before that, my experience was not great. I was definitely treated like an inconvenience. To be fair and to add context,my appointment was towards the end of the day and on the weekend (and I got the feeling it was especially tough day for the office), but it was made very obvious by all the staff that they were frustrated and ready to go home (which I understand) - but did not make my appointment enjoyable. Again, I understand a tough day, but I will be finding another doctor and office in the future.
Less than 1 year ago
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I filled out papers online before coming in, was asked if I was male or female. Then my sexual orientation. Not sure how that was prevalent. When I asked questions about my back...I was ignored. She told me I should haveprobably just went to a pain specialist and not her. I'm pretty sure you need a referral to even get to a pain management doctor. Didn't feel like the doctor cared. Will not be back.
Less than 1 year ago
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She is one of the best doctor!
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Really sweet doctor.
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I have been seeing Dr. Potla for about 2 years!!! She never disappoints!!!She has a great heart always smiling and happy !!! She is a hardworking, genuine, attentive, caring, and knowledgeable Doctor who takes her time to understand ones concernand diagnose accordingly!!! She is professional yet friendly and caring, and remembers all my previous visits and evaluate my progress and advice accordingly!!! Best Doctor ever, very accurate in diagnosing my illnesses; I highly recommend her to anyone looking for a Doctor, because her mission is to get you healed, and her hours are great too!! She has great staff; every visit makes me feel like I have known her and her staff forever!!! I thank you so so much Dr. Potla!!!
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I was not happy with my visit to the doctor since she was not able to treat any of my conditions. I visited her thrice for different problems and have been disappointed all the times. She gave me medication(steroid) which Icontinued for about 3 weeks for my skin eczema without any positive results. The same problem was treated by another doctor ( 1 visit) and I was fine in a week. My other visit to her was with acidity problems which she was not able to address. She dismissed them as acidity problems and just termed it as a cycle of events. I would not recommend her to anyone
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I was wheezing and she didn't even address that issue and minimized my symptoms. The doctor was unfamiliar with medical forms as well. I found her to be incompetent and uncaring. I would not recommend.
More than 1 year ago
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She was very professional and answered all of my questions with patience.
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Grt
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Dr was very calming and reassured me that everything would be OK. She gave me ease of mind
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Dr. Jayaprada has a soothing voice which can calm down the anxiety in a patient. She gave me many tips regarding my issues and explained everything in an understandable manner. She spends time with us..not in a rush for another patient.She gives enough time for each patient. I would refer her to my friends for sure.
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Superb and very detail oriented, as always!
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The first doctor I've seen in Texas since moving here and she made me feel very comfortable and welcomed. Definitely will be my doctor moving forward! Thanks Dr. Potla!
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It was a pleasant meet with her. She's really kind.
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It was done all smoothly, Doctor was so friendly and helpful and provides very good suggestions.
More than 1 year ago
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The lady at the front desk wasn't friendly and the doctor seemed irritated. Sad to say but I won't be going back
More than 1 year ago
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I am not satisfied with the doctor visit as my purpose of visit is not satisfied and It was not upto my expectation. Probably I would not visit again.
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very polite..highly recommended
More than 1 year ago
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She is a good doctor for me and l told many of my friends and relatives to visit her if they hava any health problems .
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She is really a nice doctor.
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I went the establishment was told that she does not prescribe medication for adhd medications. Ok fine can I be seen for sleep issues she said yes however, she does prescribe that medication either. I ask how can you be adoctor and dont prescribe medications. My experience was bad put on your bio does not prescribe medications save peoples time and money.
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Great
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Really very good treatment. She understood the problem clearly and provide treatment based in this. I like her way if treatment very much.
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Dr. Jaya is the best doctor for family care. I like her caring and supporting to the patient.
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Dr. Potla has tremendous knowledge and experience; she was able to clearly articulate Highly recommended family physician.
More than 1 year ago
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Was thorough... spent time with me
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Nice doctor..
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The visit was amazing. I expected a wait because it was close to the lunch hour. There was no wait and Dr. Portla and her staff were very friendly.
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She is both professional and delightful. There were many signs of someone who cares about her patients.
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Great
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It is like homely treatment.
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She was very nice and very helpful and had knowledge of the diagnosis and prognosis I needed.
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The doctor talked to someone in the hall for 45 minutes about non medical things. Horrible service from front desk, even made me resend my insurance card even though I had sent it through zocdoc. Even the doctor was rude andshort when she came in. Questioned my preexisting condition which was literally asthma amd was condescending the entire time.
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She's a great doctor, soft spoken kind, and I really feel like she cares about her patients well being.
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I was in a car wreck and I went to her for a checkup as a precaution. I entered that information when I created my appointment as well as with the forms I had to fill out when I first gotthere. When I got inside the room she asked me again about the wreck and before I could even finish she got very rigid and in an extremely stark manner said, "I DON'T DO CLAIMS. I WILL NOT DO CLAIMS, IF THAT'S WHAT YOU NEED I CAN'T HELP YOU." Talk about a doctor relating to a visitor! I reassured her that I wasn't involved in any lawsuits, I was concerned about my own well being. She reiterated that fact multiple times throughout the appointment and pretty much rushed through, I truly felt like she just wanted me out of there. As she was wrapping up she asked me what I did for a living, I told her I help manage an eCommerce Retail Store, she actually laughed at me and shook her head. This doctor laughed at me for my job, how disgusting and smug! After not only feeling insulted and very brushed off I left. I'm not here to deter anyone else, but I am very honest and as blunt as possible about my experience so that people know what they are walking into. Had I known beforehand I would have made sure to visit someone with a bit more candor, especially during such a tumultuous time in my life.
Source: Zocdoc
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