What patients are saying
Overall rating
4.84
Average wait time
4.74
Bedside manner
4.83
“Dr. Liew was patient, knowledgeable and took his time in explaining everything to me. I had been dealing with ear pain for two months and he helped me immediately. Right after the procedure everything fell back to normal. The staff was very helpful and I got in right away. There wasn’t hardly any wait time. It was a great experience overall.”
Vachon B.February 9, 2026
“My experience was good and I would recommend Dr. Liaw. However, the jury is still out. We don’t know what was wrong with me or how to prevent reoccurrence. We’re in a fact finding or education phase as my problem had resolved itself by the time I saw Dr. Liaw. He has my labs now and I’m waiting for follow-up.”
Robert H.February 7, 2026
About Dr. Jeffrey Liaw
Dr. Jeffrey Liaw completed his undergraduate degree at the College of William and Mary, earned his medical degree at Drexel University College of Medicine, and completed residency training at Penn State Hershey Medical Center. He pursued a fellowship in Advanced Otology at the University of Missouri and is Board Certified in Otolaryngology–Head & Neck Surgery.
Specializing in complex ear conditions, Dr. Liaw treats chronic ear disease, Meniere’s disease, otosclerosis, and cholesteatoma. His expertise includes advanced hearing rehabilitation surgeries, such as BAHA implants, stapes surgery, and cochlear implantation. Since joining us in 2023, he has collaborated with our audiologists to launch a cutting-edge Cochlear Implant Program, providing innovative care for hearing loss.
Now based in Northern Virginia, Dr. Liaw enjoys spending time with family, traveling, cooking, reading, and watching films in his free time.
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Office location
Metropolitan ENT & Facial Plastic Surgery
6355 Walker Ln, Ste 308, Alexandria, VA 22310
Education and background
Practice names
Hospital affiliations
- Inova Alexandria Hospital
- Inova Fairfax Hospital
Board certifications
- American Board of Otolaryngology - Head and Neck Surgery
Education and training
- Medical School - Drexel University College of Medicine, Doctor of Medicine
- University of Missouri College of Medicine, Fellowship in Otology, Neurotology, and Skull Base Surgery
- Penn State Health Milton S. Hershey Medical Center, Residency in Otolaryngology and Head and Neck Surgery
Professional memberships
- American Academy of Otolaryngology-Head and Neck Surgery
Languages spoken
- English
- Chinese (Mandarin)
Provider's gender
Male
NPI number
1912438086
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.74
Bedside manner
4.83
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
146 reviews
Most relevant
My experience was positive and my questions were answered. Dr. Liar listened and offered advice.
March 26, 2026Janice D.Verified patient
Excellent experience! The doctor and staff were great to work with! I’ve honestly never had a better visit with a doctor!
July 2, 2025Philip M.Verified patient
Great doctor who was on time and the staff was nice and it was easy to check in. I really liked the provider.
August 19, 2025Sheri D.Verified patient
Great experience overall. Professional approach. All my issues were addressed. Much appreciated!
November 4, 2025Anna P.Verified patient
Very professional and knowledgeable about my condition. Recommended no needed procedure or testing.
September 8, 2025Initials hidden
Dr. Liaw asked questions and listened. He explained everything so I understood and explained the way forward.
February 12, 2025Michele P.Verified patient
Great experience and excellent service! Will be back for any future issues
November 17, 2025Matthew M.Verified patient
This is not my first visit. First visit was not as good for scheduling delay.
June 30, 2025Initials hidden
Fast service, friendly staff and received what I needed.
January 6, 2026Initials hidden
Dr Liaw is amazing! Go see him if you need an ENT!
February 5, 2026Allison C.Verified patient
The doctors was quick and asked all of the right questions
November 16, 2025Kasai O.Verified patient
Dr. Liau is so nice, caring and professional! I felt very comfortable in his care.
January 28, 2025Patricia U.Verified patient
Super fast and friendly staff. Clean areas also. Easy Parking
September 4, 2025Maria M.Verified patient
This is a great group of ENT docs. They are all excellent.
September 16, 2025Patricia U.Verified patient
Good
March 13, 2026Noor Ul Saba Q.Verified patient
Dr. Liew was patient, knowledgeable and took his time in explaining everything to me. I had been dealing with ear pain for two months and he helped me immediately. Right after the procedure everything fell back to normal. The staff was very helpful and I got in right away. There wasn’t hardly any wait time. It was a great experience overall.
February 9, 2026Vachon B.Verified patient
My experience was good and I would recommend Dr. Liaw. However, the jury is still out. We don’t know what was wrong with me or how to prevent reoccurrence. We’re in a fact finding or education phase as my problem had resolved itself by the time I saw Dr. Liaw. He has my labs now and I’m waiting for follow-up.
February 7, 2026Robert H.Verified patient
The staff was very friendly and professional. Dr. Liaw was very kind and gentle. He listened as I explained my symptoms and didn't rush me. He was very clear about what needed to be done first. I would definitely invite anyone to visit this ENT office.
January 13, 2026Maretta J.Verified patient
I was a new patient for the practice. The office staff were professional and caring. The doctors were patient caring and professional. Explained everything in terms that I could understand.
November 18, 2025Joyce C.Verified patient
Doctor Liaw showed exceptional care and dedication during my visit yesterday, and I'm truly grateful for his expertise and kindness. His professionalism and attention to detail made a significant difference in my experience.
October 28, 2025Ahmed R.Verified patient
I went there because there might be a bone stuck in my throat. My experience was great with Dr.Liaw and his assistant. He was very knowledgeable
October 28, 2025Rong L.Verified patient
Just go see a regular doctor if you have sinus disease. He won't take you seriously and will tell you to get expensive scans from other doctors. This office just wants to convince you to get a nose job, and doesn't care about actual ENT issues.
Less than 1 year agoInitials hidden
Doctor Liaw was great. Very patient, ran his tests quickly, discussed options with me, answered questions patiently even when asked multiple times, and was not at all pushy. Highly recommend. The location has ample parking and free valet parking.
August 27, 2025Initials hidden
All forms sent to me to fill out beforehand, made the check-in process smooth. I was seen very quickly, and my issue was diagnosed and remedied very quickly. I have already recommended the practice to a friend.
August 25, 2025Kathleen M.Verified patient
Actually I did not see a doctor, I saw P.A. Diego. He was so thorough. Answered every question plus some. I felt very at ease when I left.
August 14, 2025Grace D.Verified patient
My experience with the doctor and the staff was very professional and courteous. All of my concerns were recognized and attended too. I would definitely recommend this ENT office.
August 11, 2025Leslie D.Verified patient
Great visit
August 7, 2025Michael L.Verified patient
Dr. Liaw was friendly and thorough in his assessment of my problem. He offered treatment options, starting with the least invasive. I appreciate that.
August 5, 2025Mary B.Verified patient
Dr. Liaw is a great and knowledgeable Doctor. He also shows empathy and understanding from a patients prospective. He is able to explain any questions relating to your visit with clarity. Definitely relieved me from my worries and anxiety. Thank you for this experience.
August 4, 2025Initials hidden
The service was great, the ladies at the front were attentive, approachable, and professional. The wait time wasn’t long, I was seen maybe 5 mins after my appointment time. Dr. Liaw and his staff were excellent. Dr. Liaw was able to identify the issue almost immediately and provided me with a course of action to help resolve the medical issue. Im looking forward to my follow up appointment.
July 17, 2025Jazmyn H.Verified patient
Dr. Liaw is a very good communicator, I felt so heard and validated with my concerns and he never made me feel foolish for asking questions. I definitely recommend him :)
July 16, 2025Lul S.Verified patient
Dr. Liam was professional and knowledgeable.
July 16, 2025Rintaro C.Verified patient
The doctor was on time, friendly and efficient.
July 10, 2025Susan W.Verified patient
Front desk two thumbs up
Less than 1 year agoInitials hidden
Great office and doctor
June 24, 2025Coleen K.Verified patient
Dr. Liaw was able to give me the treatment I needed to totally fix my problem. I will definitely come back to him if I ever have any other issues in the future. He was gentle and kept me informed during the procedure.
June 24, 2025Maria C.Verified patient
Very reassuring staff. Doctor Liaw is a professional and handled my concerns with the upmost care. Gave me solid solutions and recommendations. Will definitely come back if needed.
June 12, 2025Christopher H.Verified patient
How fast I got in and how well I was handled. The doctor and assistant were great, they listened to my concerns and made me feel comfortable as they took care of my ear.
May 19, 2025Jasmine J.Verified patient
Dr. Liaw is amazing doctor and diagnosed and treated my ear infection. Amazing staff, and I would recommend him to my colegues especially in the Airline Industry.
April 30, 2025Maria B.Verified patient
Dr Liaw was very spot on with his assessment. He helped me understand his assessment and provided me with the right recommendations and he has my respect for that.
April 27, 2025Ananya O.Verified patient
Dr Liaw was great! He assessed my ear problem and performed a clinical procedure that gave me relief. He thoroughly explained my condition and its cause and laid out a clear course of treatment, answering all of my questions. I am happy to establish an ongoing relationship with him as my ENT.
April 7, 2025Ellyn D.Verified patient
Yes, I will go back
More than 1 year agoInitials hidden
Grand experience. I appreciated the time the Dr took with me to explain everything and all my options. Greatly appreciated him
March 13, 2025Ann S.Verified patient
Dr Law explained everything that was going on with my ear problem. He patiently answered all my questions. His assistants were helpful and pleasant. I highly recommend Dr Law.
February 7, 2025Initials hidden
Wonderful experience! Very friendly staff. Took me right away. Dr. Liaw was thorough, knowledgeable, and compassionate. I have been dealing with my health issue for months. This is the first time I see a path forward. Definitely recommend.
January 29, 2025Alexis N.Verified patient
April 1, 2026Ggregory M.Verified patient
March 27, 2026Edward C.Verified patient
Less than 1 month agoInitials hidden
Less than 1 month agoInitials hidden
March 23, 2026David S.Verified patient
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How soon can I make an appointment with Dr. Jeffrey Liaw?
Generally, Dr. Jeffrey Liaw has appointments available on Zocdoc within 1 week. You can see Dr. Liaw's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jeffrey Liaw accepting new patients?
Dr. Jeffrey Liaw generally accepts new patients on Zocdoc. You can see Dr. Liaw's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jeffrey Liaw accept my insurance?
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Can I make an appointment with Dr. Jeffrey Liaw online?
Yes, you can make an appointment online with Dr. Liaw using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Jeffrey Liaw affiliated with?
Dr. Jeffrey Liaw is affiliated with Inova Alexandria Hospital and Inova Fairfax Hospital.
What practice does Dr. Jeffrey Liaw work with?
Where is Dr. Jeffrey Liaw's office located?
Dr. Jeffrey Liaw's office is located at 6355 Walker Ln, Alexandria, VA 22310.
Which board certifications does Dr. Jeffrey Liaw have?
Dr. Jeffrey Liaw is certified by American Board of Otolaryngology - Head and Neck Surgery.
What are common reasons for patients to see Dr. Jeffrey Liaw?
Dr. Jeffrey Liaw frequently sees patients for ENT Consultation, Hearing Problems, Rash, Sinus Problems / Sinusitis, and Sleep Problems. You can see other visit reasons for Dr. Jeffrey Liaw on their profile.
What languages does Dr. Jeffrey Liaw speak?
Dr. Jeffrey Liaw speaks English and Chinese (Mandarin).
How do patients rate Dr. Jeffrey Liaw in reviews?
146 patients have reviewed Dr. Jeffrey Liaw. The overall rating for this doctor is 4.84/5. They have a 4.83/5 rating for bedside manner and a 4.74/5 rating for wait time. You can read individual reviews and ratings on their profile.