What patients are saying
Overall rating
5.00
Average wait time
4.87
Bedside manner
5.00
“Easy booking, clear out of pocket pricing, and loved the appointment! She was a great listener, asked meaningful questions, actively sought solutions to what I was explaining. I'm grateful to be under her care”
Brianna H.March 15, 2026Video visit
“I feel like my doctor was a lifesaver. I couldn’t get in with a therapist near me or get prescribed meds until I had a phone assessment then a visit with therapist then I could see the doctor. So being able to use zocdoc to get something immediately to help me with my depression and terrible anxiety has helped me tremendously. ”
Elizabeth W.January 29, 2026Video visit
About Jenna Carter
Focus areas
Anxiety
Post-Traumatic Stress Disorder (PTSD)
Behavioral Problems
Psychiatric Medication Management
Depression
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Treatment approaches
Cognitive Behavioral (CBT)
Compassion Focused
Integrative
Identity
Gender
FemaleLanguages spoken
English
Getting to know Jenna Carter
DISCLAIMER: I do complete evaluations intended for use in court proceedings. I do not prescribe stimulants without in-person assessment, first.
I am dedicated to providing high-quality, compassionate care for patients of all ages starting at age 6. My approach centers on understanding each individual’s unique story, symptoms, and overall well-being. While I specialize in skilled medication management, I also believe in an integrative, holistic approach—looking beyond symptoms to address the root causes and supporting your overall health. My goal is to work collaboratively with my patients to promote lasting wellness and a brighter, healthier future.
What should a new client know about working with you?
Our Approach: Holistic, Collaborative, and Evidence-Based
Our style is rooted in a holistic and collaborative approach. This means we don't just focus on symptoms; we look at you as a whole person, considering your physical health, life circumstances, stress levels, and emotional well-being. We believe you are the expert on your own life, and we are here as your medical partner.
In practical terms, this translates to:
Integrated Care: We believe in using a broad spectrum of tools. Depending on your needs, your treatment plan may include medication management as well as recommendations for lifestyle changes and referrals for psychotherapy (talk therapy). We often encourage our patients to work with a therapist alongside our medical management.
Evidence-Based Treatment: Your care will always be based on the latest, most reliable scientific evidence in psychiatry. We will clearly explain why we are recommending a specific treatment and what the expected outcomes are.
Open Dialogue: We prioritize an open, honest, and non-judgmental atmosphere. We encourage you to ask questions, share your concerns, and actively participate in all treatment decisions.
What is your typical process for working with clients?
Our primary goal for your first visit is to listen and understand.
Comprehensive Assessment: We will spend time getting to know your personal and medical history, your current concerns, and the goals you have for your mental health.
Education and Planning: We'll discuss potential diagnoses (if applicable), review treatment options, and collaboratively build a plan that feels right for you. We will ensure you leave the appointment with a clear understanding of the next steps and the reasoning behind them.
Active Partnership: We expect you to be an active participant in your care. This includes completing forms, being honest about how medications are affecting you, and following through on agreed-upon steps.
We are dedicated to supporting you throughout your mental health journey. We look forward to meeting you and starting this process together!
Out-of-pocket fees and assistance
Initial session: $250 for 60 minutes
Ongoing session: $125 for 30 minutes
More information on payments and coverage
New Hope Psychiatry and Wellness doesn't accept insurance, however, we would be happy to provide you with a superbill that you may submit to your own insurance provider.
Office location
Jenna Carter, APRN also offers online video visits for patients
Education and background
Practice names
Education and training
- Chamberlain University - Chicago, Master's in Adult Psychiatric and Mental Health Nursing
Professional memberships
- American Psychiatric Association
NPI number
1245037316
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.87
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
21 reviews
Most relevant
Jenna was great right away. I’m not someone who is comfortable speaking to providers but felt welcome by her immediately!
Less than 6 months agoJC
Very nice
March 18, 2026Melissa H.Verified patientVideo visit
Easy booking, clear out of pocket pricing, and loved the appointment! She was a great listener, asked meaningful questions, actively sought solutions to what I was explaining. I'm grateful to be under her care
March 15, 2026Brianna H.Verified patientVideo visit
I feel like my doctor was a lifesaver. I couldn’t get in with a therapist near me or get prescribed meds until I had a phone assessment then a visit with therapist then I could see the doctor. So being able to use zocdoc to get something immediately to help me with my depression and terrible anxiety has helped me tremendously.
January 29, 2026Elizabeth W.Verified patientVideo visit
Jenna was amazing! Great listener and incredibly professional!!! I would and I will tell all my friends and family to have a conversation with her!
Thank you Jenna, im blessed to have met you!
Best, John
January 22, 2026john H.Verified patientVideo visit
Jenna Carter, APRN, was very communicative prior to our appointment. During our appointment, she was great at listening, as well as explaining everything, and really cared about my individual story. Highly recommend for anyone looking for help!
December 28, 2025Initials hiddenVideo visit
Jenna was the best psychiatric mental health provider i have ever worked with. She put me right at ease and spent time figuring out the symptoms to get right medications.
A true expert and an answer to prayer.
December 20, 2025kevin H.Verified patientVideo visit
Jenna was great! She didnt rush the appointment and actually listened to understand. She made me feel confident in a recovery I haven't had in a while.
November 15, 2025Travis E.Verified patientVideo visit
Jenna took her time and listened to all my concerns. I didn’t feel rushed during our appointment. She is very down to earth and knowledgeable.
Less than 1 year agoBS
April 8, 2026Don S.Verified patientVideo visit
Less than 1 month agoInitials hiddenVideo visit
March 5, 2026Daniel M.Verified patientVideo visit
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January 2, 2026Patrick R.Verified patientVideo visit
Less than 6 months agoInitials hidden
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Less than 6 months agoInitials hidden
Less than 6 months agoInitials hiddenVideo visit
How soon can I make an appointment with Jenna Carter?
Generally, Jenna Carter has appointments available on Zocdoc within 1 week. You can see Jenna Carter's earliest availability on Zocdoc and make an appointment online.
Is Jenna Carter accepting new patients?
Jenna Carter generally accepts new patients on Zocdoc. You can see Jenna Carter's earliest availability on Zocdoc and schedule an appointment online.
Does Jenna Carter accept my insurance?
Choose your insurance plan to verify if Jenna Carter is in-network.
Can I make an appointment with Jenna Carter online?
Yes, you can make an appointment online with Jenna Carter using Zocdoc. It’s simple, secure, and free.
What practice does Jenna Carter work with?
Jenna Carter works with New Hope Psychiatry and Wellness.
Where is Jenna Carter's office located?
Jenna Carter has 3 office locations, including in Reevesville, Watha, and Charlotte, view full addresses on Jenna Carter's profile.
What are common reasons for patients to see Jenna Carter?
Jenna Carter frequently sees patients for Anxiety, Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Jenna Carter on their profile.
What languages does Jenna Carter speak?
Jenna Carter speaks English.
How do patients rate Jenna Carter in reviews?
21 patients have reviewed Jenna Carter. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.87/5 rating for wait time. You can read individual reviews and ratings on their profile.