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What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Jen let me know that she was not the best fit to help me with what I needed and referred me to a peer of hers who doesn’t seem to be excepting new clients currently. That was disappointing but I appreciated her honesty and her bedside manner was great. I hope I am able to secure a therapist who can help me. ”
Initials hiddenLess than 1 month agoVideo visit
“Very professional and friendly, she has been very direct at helping me tackle my issues and is absolutely a delight to have as a clinician. Highly recommend if you're looking for a clinician who can help you tackle your issues head on.”
DILess than 1 month ago
About Jennifer (Jen) Madu
Focus areas
Adolescent / Teen Issues
Obsessive Compulsive Disorder (OCD)
Sleep Problems
Anxiety
Psychiatric Medication Management
Depression
Psychotherapy
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Teenagers (13-17)
Treatment approaches
Coaching
Culturally Sensitive
Cognitive Behavioral (CBT)
Compassion Focused
Solution Focused Brief (SFBT)
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Jennifer (Jen) Madu
NO MEDICARE OR MEDICAID. CONTROLLED MEDICATION ONLY IN TENNESSEE.I am a holistic psychiatric nurse practitioner who helps people with depression, anxiety, and other mental health concerns. I believe care is more than just medication. My goal is to help you feel better in whatever stage of life you are in—all from the comfort of your home. Treatment may include medication when needed, but we also work on daily coping skills to manage stress, emotions, and life challenges. We work together to improve your overall well-being and help you build a better, healthier life. I see you as my equal, not someone I am above. I believe in being honest, supportive, and caring so you can grow.
I provide medication management, mood enhancement supplementation, weight loss, genetic testing, and therapies. I accept UHC, Aetna, BCBS, Cigna, and Oscar. No medicaid or medicare. Please be aware any controlled medication are only prescribed in Tennessee.
Nobody is invincible. We all need help at some point in our lives. Take the first step. I am here to help.
Telehealth Etiquette:
For a smooth and personable telehealth experience, please ensure you are at home in a private, quiet, and well-lit space, with only you in the room. Dress appropriately and minimize background noise. If the environment is disruptive or unsuitable, the session may be rescheduled.
What should a new client know about working with you?
NO MEDICARE OR MEDICAID. NO CONTROLLED MEDICATION IN ARIZONA. WE DISCOURAGE CONTROLLED MEDICATION IN TENNESSEE. ANY CONTROLLED MEDICATION IN TENNESSEE IS LIMITED AND IS PRESCRIBED ON A CASE BY CASE BASIS.
A former mentor once shared a profound piece of advice that guides my practice to this day: "You have to treat them like your own family."
What I do is more than a profession; it's a life mission. Serving you is not just a job—it's my purpose, deeply rooted in my faith. Regardless of who you are, when we meet virtually, there's no room for ego. I firmly believe in treating my clients as equals. I don't perceive myself as superior. I'm here to serve you.
I'm committed to honesty because I genuinely care about your well-being. If at any point you feel I've erred, I'm not hesitant to apologize. What truly matters to me is your journey to wellness.
Thank you for allowing me the privilege to serve you on this meaningful path.
What is your typical process for working with clients?
NO MEDICARE OR MEDICAID. CONTROLLED MEDICATION ONLY IN TENNESSEE.
Dear [Patient],
To schedule an appointment, please access my calendar on Zocdoc.
Once scheduled:
Expect a call or text from me. I'll provide additional details and grant access to a HIPAA-compliant portal for our video visits (please note, video visits are external and not within Zocdoc).
Your time matters. During our sessions, I prioritize spending adequate time with you. Initial visits are allotted 60 minutes, while follow-ups are scheduled for 30 minutes. Rushing through appointments isn't my style, and I aim to ensure you never feel hurried.
Thank you for entrusting me with your care.
Warm regards,
Jen Madu, Psychiatric Nurse Practitioner
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $200 for 60 minutes
More information on payments and coverage
*NO MEDICAID OR MEDICARE IS NOT ACCEPTED. CONTROLLED MEDICATIONS ONLY PRESCRIBED IN TENNESSEE.
Tennessee: Aetna, Cigna(Evernorth), Oscar, United Health Care(Optum), MINES & Associates
Arizona: Aetna, Cigna(Evernorth), Blue Cross Blue Shield, United Health Care(Optum), and Magellan, MINES & Associates
Self pay for TN and AZ:
New patient visit $200.00
Follow up visit $130.00
Add on 30 min therapy: $75.00 extra
$200 new patient visit for medication management only
$130 for follow up visit medication management
$75 for a 30 min add of talk therapy to medication management
Office location
Jennifer (Jen) Madu, PMHNP-BC also offers online video visits for patients
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- Frontier Nursing University, Post-Master's Certificate in Psychiatric Mental Health Nursing
- Samford University, Doctor of Nursing Practice
Awards and publications
- HCA I-CARE Award: For excellent patient Care and Collegial Teamwork
NPI number
1952705501
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
49 reviews
Most relevant
Jen let me know that she was not the best fit to help me with what I needed and referred me to a peer of hers who doesn’t seem to be excepting new clients currently. That was disappointing but I appreciated her honesty and her bedside manner was great. I hope I am able to secure a therapist who can help me.
Less than 1 month agoInitials hiddenVideo visit
Very professional and friendly, she has been very direct at helping me tackle my issues and is absolutely a delight to have as a clinician. Highly recommend if you're looking for a clinician who can help you tackle your issues head on.
Less than 1 month agoDI
She’s awesome truly! She made a formal situation feel so casual and like she actually cares to make you feel better. I couldn’t recommend her enough.
Less than 3 months agoInitials hiddenVideo visit
Mrs Jennifer( Jen) madu is definitely the Doc that would recommend for insomnia like she was right on the the point of treating mines first time with her she was very honest and most of all really wanting to treat my insomnia and instead of just taking my money cause there’s many doctors out here youhonest and most of all really wanting to treat my inside and instead of just taking my money cause there’s many doctors out here you have to watch out for that will take your money and give you the same stuff that other doctors such as MAC and Stong will not do for you, but keep billing ur insurance knowingly the medication is not ur fit or the right one an she also has a phone number for on going s supervised while under medication
Less than 6 months agoLD
I can’t say enough good things about Jennifer Madu. She’s compassionate, knowledgeable, and truly listens. I felt seen and understood from our very first session. Jennifer helped me navigate some of the most difficult times in my life with patience and care, and I never felt judged. Her guidance and support have made a real difference in my mental health and overall well-being. I’m so grateful to have found her. Highly recommend to anyone looking for a provider who genuinely cares.
Less than 1 year agoMF
Jennifer was amazing to work with. She is so friendly and comfortable to talk to. I wish I wasn't moving so we could continue to work together!
More than 1 year agoMB
NP Madu is so awesome. She's knowledgeable, thorough, compassionate and professional. I felt heard. I'm so grateful for her support. I highly recommend her.
More than 1 year agoIB
Working with Jennifer is great. She’s an excellent listener and proficient practitioner. Very much, looking forward to working with her in the future.
March 22, 2025Bridget P.Verified patientVideo visit
I am so thankful and fortunate to be treated by Jen Madu. I was struggling with anxiety which led to OCD. On our first visit she kindly asked me about my life, job, and family. She determined that the anxiety is related to my specific job and helped me get through it.
Her diagnosis was spot on. She helped me get through it with medication and counseling. My anxiety is pretty much non existent at this point, and my life is so much better from the help she provided. I cannot say enough good things about Jennifer Madu.
More than 1 year agoRH
I did my treatment with Jen Madu for a very severe depression and anxiety episode I had last year. She was extremely professional, caring, paid attention to all my needs in detail.
I will be forever grateful for the care she provided me. If I’m here well and healthy today s because of her!!!!
She’s very intelligent and competent for what she does. I highly recommend her for any mental health issues you might be experiencing.
More than 1 year agoNK
Jennifer is very knowledgeable and kind!
More than 1 year agoRT
June 24, 2026Virginia C.Verified patientVideo visit
June 3, 2026Kayla E.Verified patientVideo visit
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January 25, 2026Julius C.Verified patientVideo visit
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How soon can I make an appointment with Jennifer (Jen) Madu?
Generally, Jennifer (Jen) Madu has appointments available on Zocdoc within 1 week. You can see Jennifer (Jen) Madu's earliest availability on Zocdoc and make an appointment online.
Is Jennifer (Jen) Madu accepting new patients?
Jennifer (Jen) Madu generally accepts new patients on Zocdoc. You can see Jennifer (Jen) Madu's earliest availability on Zocdoc and schedule an appointment online.
Does Jennifer (Jen) Madu accept my insurance?
Choose your insurance plan to verify if Jennifer (Jen) Madu is in-network.
Can I make an appointment with Jennifer (Jen) Madu online?
Yes, you can make an appointment online with Jennifer (Jen) Madu using Zocdoc. It’s simple, secure, and free.
What practice does Jennifer (Jen) Madu work with?
Where is Jennifer (Jen) Madu's office located?
Jennifer (Jen) Madu has 3 office locations, including in Nashville and Supai, view full addresses on Jennifer (Jen) Madu's profile.
Which board certifications does Jennifer (Jen) Madu have?
Jennifer (Jen) Madu is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Jennifer (Jen) Madu?
Jennifer (Jen) Madu frequently sees patients for Depression, New Patient Visit, Psychiatry Consultation, Psychotherapy, and Sleep Problems. You can see other visit reasons for Jennifer (Jen) Madu on their profile.
What languages does Jennifer (Jen) Madu speak?
Jennifer (Jen) Madu speaks English.
How do patients rate Jennifer (Jen) Madu in reviews?
49 patients have reviewed Jennifer (Jen) Madu. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.