What patients are saying
Overall rating
4.89
Average wait time
4.82
Bedside manner
4.91
“Staff was really friendly. I didn’t even wait that long to see my doctor . My appointment was 11:30 I got there 11:18 and was seen at 11:28. I did not spend 1 hr there. The doctor was very nice she listened to me attentively. It was a great experience overall.”
Karessa J.July 9, 2026
“Dr. Osbourne was very pleasant and listened to all my concerns. She didn’t try to rush the appointment, she took time to listen. Her office was also very calm and quiet and the staff was amazing.”
Kim G.June 19, 2026
About Dr. Jennifer Osbourne
Jennifer Osbourne, MD, earned her Doctor of Medicine from the American University of Antigua and completed her Family Medicine residency at Baton Rouge General - Bluebonnet. She has nearly a decade of post-residency experience caring for patients of all ages in both urgent care and primary care settings.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Lower back pain
Rash
Bronchitis
Upper respiratory Infection (URI)
Acute skin infection
Acute urinary tract infection
Lower back pain
Rash
Bronchitis
Upper respiratory Infection (URI)
Office location
Optum Medical Care P.C. - 164-50 Cross Bay Blvd, 2nd Fl
164-50 Cross Bay Blvd, 2nd Fl, Queens, NY 11414
Education and background
Practice names
Board certifications
- American Board of Family Medicine
Education and training
- Medical School - American University of Antigua, Doctor of Medicine
- Baton Rouge General - Bluebonnet, Residency in Family Medicine
Languages spoken
- English
Provider's gender
Female
NPI number
1154766467
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.82
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
369 reviews
Most relevant
Dr. Osbourne has always been a peak professional when I’ve gone to see her. Simply awesome! So happy I found her!
June 17, 2026Initials hidden
Excellent staff, very friendly, they help you in everything, their attentions are wonderful. The exceptional doctors .
Less than 6 months agoInitials hidden
The doctor had great bedside manner, she was attentive and kind. She explained her self clearly and was a keen listener.
January 24, 2026Cerikea W.Verified patient
The office staff was wonderful. Dr. Osborne took her time and listened. I would definitely recommend this office.
Less than 6 months agoKathleen C.Verified patient
Dr. Osbourne listened and addressed all my concerns. Her staff were very efficient and welcoming which I appreciated.
October 25, 2025Lucrecia S.Verified patient
Yes I really recommend the office Doctor very nice and listening to you the staff is great
May 29, 2026Myrtha B.Verified patient
Absolutely seamless and professional very articulate and accommodating will recommend without hesitation
January 26, 2026Ingrid B.Verified patient
I finally found a doctor I am comfortable with ! She explained everything well that was concerning me.
February 13, 2026Alicia T.Verified patient
Great listener, didn’t feel rushed even though it was closing time. Staff were friendly and worked efficiently.
November 3, 2025Jhana J.Verified patient
Yes I would go back because I believe the doctor is very aware of my health and knows how to treat my issues.
August 28, 2025Shirley J.Verified patient
Super friendly and listened to my concerns. I would definitely recommend Dr Osbourne for anyone looking for a new PCP.
April 23, 2025Alima K.Verified patient
The experience was professional and appreciated not waiting to see the doctor,.
June 12, 2026Terri G.Verified patient
It was a great experience. Wasn't crowded, Dr Osbourne listened to my health history and made no judgements.
August 8, 2025Shanaaz Y.Verified patient
Very great doctor who will listen to all your concerns and address the problem this office is very clean
Less than 1 year agoLashawn D.Verified patient
Dr. Osbourne is amazing! She's a great listener and addressed all of my concerns.
April 27, 2026Jennifer R.Verified patient
Dr Osbourne was pleasant, patient and attentive. I look forward to future visits
March 24, 2026Gah Yin W.Verified patient
Very warm and welcoming. She listened to my concerns and addressed them and went over what I didn’t understand
April 1, 2025Rhonda L.Verified patient
It’s was a great experience. Every thing was on point. The Doctor listened to me.
March 6, 2026RUDDIAN S.Verified patient
Very nice experience. The doctor was very thorough and explained things. Very good bedside manners.
August 13, 2025Kendra G.Verified patient
Definitely recommend, Dr. Osborne was super sweet and listened to all my concerns.
February 16, 2026Initials hidden
Very prompt appointment. She listened to what I had to say, acknowledged and addressed any concerns.
July 18, 2025Diedra K.Verified patient
Dr. Osborne was very knowledgeable she was polite she communicated well I'm happy I found her
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September 8, 2025Tardasha C.Verified patient
Dr. Osbourne was amazing! She listened and then gave options that were best suited for my needs.
July 1, 2025Mervin N.Verified patient
It went great. Straight to the point. Talked about my concerns and they were addressed.
Less than 1 year agoInitials hidden
Dr. Osborne was great. She spoke with respect and concerns and made the necessary recommendations.
April 18, 2025Ieasha M.Verified patient
Dr Osbourne was very pleasant and fully addressed my concerns . Totally satisfied with her care.
May 15, 2025Claudette W.Verified patient
She was very attentive and addressed all my concerns… definitely going back
January 15, 2026Sashonika D.Verified patient
Great office all the staff was nice and friendly. I got there early and was seen before my time.
April 23, 2025Shireen B.Verified patient
Dr. Osbourne and all of the staff are delightful. A pleasant and informative visit.
October 16, 2025Cherette W.Verified patient
Very happy to have found a great doctor close to home and that has parking!
December 19, 2025Anjelica C.Verified patient
Very nice staff ,clean office quick quality service highly recommended
January 22, 2026Leslie G.Verified patient
There experience I had was very satisfactory, I would definitely recommend
November 18, 2025Elijah S.Verified patient
Very clean office. Nice staff! The doctor seems. The Dr. is very knowledgeable
September 24, 2025Jazmin P.Verified patient
Great service in a timely manner. Staff was awesome. Facility was spotless.
September 10, 2025Initials hidden
I have to say professional great staff amazing doctor
April 17, 2026Carmine C.Verified patient
Dr. Osbourne was personable and friendly. The office and rooms were clean.
September 11, 2025Initials hidden
Doctor listened and was thorough.Receptionist was professional.
Less than 1 year agoInitials hidden
Wonderful office . Dr and staff members were terrific
December 10, 2025Jennifer M.Verified patient
Nice and professional and yes I will definitely go bacm
October 20, 2025Alan M.Verified patient
Awesome experience. Seen right away. No issues. Pleasant staff.
March 27, 2025Danique W.Verified patient
Quick got called in less than 10 minutes nice staff
August 1, 2025Wilson G.Verified patient
Great doctor who is straight to the point and helpful!
June 9, 2025Ramona J.Verified patient
Very friendly staff very professional great experience
May 24, 2025Carmine C.Verified patient
Staff was really friendly. I didn’t even wait that long to see my doctor . My appointment was 11:30 I got there 11:18 and was seen at 11:28. I did not spend 1 hr there. The doctor was very nice she listened to me attentively. It was a great experience overall.
July 9, 2026Karessa J.Verified patient
Dr. Osbourne was very pleasant and listened to all my concerns. She didn’t try to rush the appointment, she took time to listen. Her office was also very calm and quiet and the staff was amazing.
June 19, 2026Kim G.Verified patient
Excellent job , I highly recommend this place.
June 5, 2026Ishor G.Verified patient
This is my second visit for my yearly check up and all my concerns were answered like before. I feel heard with my concerns as well. Great experience.
Less than 3 months agoInitials hidden
I’ve been looking for a Black doctor close to home that was attentive, answered questions, without a long wait time and score! The front desk and nurse was just as friendly as Dr.Osborne. I will most certainly see her again!
June 1, 2026Leslie V.Verified patient
Dr. Osbourne is wonderful. She’s friendly and a great listener. She’s empathetic and seems to really care about her patients. I’d recommend her to family and friends and anyone who wants a doctor who is knowledgeable and pro active. Zoc doc recommended her and I’m satisfied.
May 29, 2026Nakia C.Verified patient
I had a great first visit. The front desk was friendly and got me in on time. The doctor was even better patient, knowledgeable, and really took the time to understand my concerns instead of just running through a checklist. I felt respected and well cared for. Would recommend to anyone looking for a doctor who actually listens.
April 30, 2026Delson L.Verified patient
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How soon can I make an appointment with Dr. Jennifer Osbourne?
Generally, Dr. Jennifer Osbourne has appointments available on Zocdoc within 1 week. You can see Dr. Osbourne's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jennifer Osbourne accepting new patients?
Dr. Jennifer Osbourne generally accepts new patients on Zocdoc. You can see Dr. Osbourne's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jennifer Osbourne accept my insurance?
Choose your insurance plan to verify if Dr. Osbourne is in-network.
Can I make an appointment with Dr. Jennifer Osbourne online?
Yes, you can make an appointment online with Dr. Osbourne using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Jennifer Osbourne work with?
Dr. Jennifer Osbourne works with Optum Medical Care, P.C..
Where is Dr. Jennifer Osbourne's office located?
Dr. Jennifer Osbourne's office is located at 164-50 Cross Bay Blvd, Queens, NY 11414.
Which board certifications does Dr. Jennifer Osbourne have?
Dr. Jennifer Osbourne is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Jennifer Osbourne?
Dr. Jennifer Osbourne frequently sees patients for Annual Physical, General Consultation, Illness, Pediatric Consultation, and Sleep Problems. You can see other visit reasons for Dr. Jennifer Osbourne on their profile.
What languages does Dr. Jennifer Osbourne speak?
Dr. Jennifer Osbourne speaks English.
How do patients rate Dr. Jennifer Osbourne in reviews?
369 patients have reviewed Dr. Jennifer Osbourne. The overall rating for this doctor is 4.89/5. They have a 4.91/5 rating for bedside manner and a 4.82/5 rating for wait time. You can read individual reviews and ratings on their profile.