What patients are saying
Overall rating
4.80
Average wait time
4.67
Bedside manner
5.00
About Jessica Francois
Focus areas
Anxiety
Insomnia
Obsessive Compulsive Disorder (OCD)
Attention-Deficit / Hyperactivity Disorder (ADHD)
Life Transition
Stress
Depression
Medication Management
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Person-Centered
Solution Focused Brief (SFBT)
Relational
Psychological Testing and Evaluation
Strength-Based
Psychodynamic
Identity
Gender
FemaleLanguages spoken
English
Getting to know Jessica Francois
Hi, I’m Jessica, a Board-Certified Psychiatric Nurse Practitioner serving clients in Massachusetts. I support individuals experiencing anxiety, depression, and sleep issues, and those seeking guidance through life coaching.
With 10 years of nursing experience and psychiatric training from Wilkes University, I’m passionate about destigmatizing mental healthcare, and together with my colleagues at Lavender Psychiatry, I’m on a mission to create a world where feelings are felt, respected, and cared for.
What should a new client know about working with you?
PLEASE NOTE, I’M IN-NETWORK WITH AETNA, BLUE CROSS BLUE SHIELD, CIGNA, MAGELLAN, OXFORD, UNITED HEALTHCARE, HARVARD PILGRIM HEALTH CARE, TUFTS HEALTH PLAN, AND POINT32 HEALTH. I DO NOT ACCEPT MEDICARE OR MEDICAID.
My style is warm, engaging, and personable. I value forming a strong alliance with each client, and collaborating on all treatment decision-making. I work with people from diverse cultural backgrounds and many different walks of life, including students, parents, professionals, trades, service industry, retail, entrepreneurs, creatives and tech experts.
Starting treatment can be a scary and intimidating process, I’ve successfully treated many people who are new to psychiatric care.
What is your typical process for working with clients?
Booking Process:
My office will email you a self-assessment to ensure I’m able to help you.
If we’re a fit, we’ll reach out to confirm a new appointment time.I always keep slots available each week for new clients.
Your First Visit:
The initial session is a comprehensive, one-hour evaluation which allows me to understand your current symptoms and difficulties, and learn about important aspects of your past psychiatric, medical, social, educational, and family histories. At the end of the session, we’ll determine the best treatment course. Session frequency ranges from weekly to monthly depending on the type of treatment you’re looking for.
If you’re already seeing a therapist, I’m happy to collaborate with them while guiding the medication aspect of your treatment. However, many of my clients see me for both therapy and medication management.
My practice, Lavender Psychiatry, is founded and fueled by board-certified psychiatric nurse practitioners who create therapeutic journeys that are kind, convenient and transparent so that people can flourish. We have a fantastic team that works together to ensure our clients are well taken care of. This includes our care concierge team who is available 7 days a week between your appointments, to help answer questions and assist with any issues regarding coverage and prescriptions etc. We also have covering providers in case I’m away and an urgent matter arises. I look forward to meeting you and helping you in your journey to a brighter future!
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
If you use your insurance with us, we can reduce out-of-pocket expenses and still offer high-quality care. You may not have any cost related to your visit with us, depending upon your insurance plan. Most patients pay a small copay per visit, subject to any deductible or coinsurance that your health plan has.
Education and background
Practice names
Education and training
- Wilkes University, Master's in Psychiatric Mental Health Nursing
NPI number
1003359993
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.80
Wait time
4.67
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
20 reviews
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May 28, 2025Margaret D.Verified patientVideo visit
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May 8, 2025Carl O.Verified patientVideo visit
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August 28, 2024Laurence B.Verified patientVideo visit
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More than 1 year agoInitials hiddenVideo visit
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April 18, 2024Hayley M.Verified patientVideo visit
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More than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Jessica Francois?
Generally, Jessica Francois has appointments available on Zocdoc within 1 week. You can see Jessica Francois's earliest availability on Zocdoc and make an appointment online.
Is Jessica Francois accepting new patients?
Jessica Francois generally accepts new patients on Zocdoc. You can see Jessica Francois's earliest availability on Zocdoc and schedule an appointment online.
Does Jessica Francois accept my insurance?
Choose your insurance plan to verify if Jessica Francois is in-network.
Can I make an appointment with Jessica Francois online?
Yes, you can make an appointment online with Jessica Francois using Zocdoc. It’s simple, secure, and free.
What practice does Jessica Francois work with?
Jessica Francois works with Lavender - Massachusetts.
What are common reasons for patients to see Jessica Francois?
Jessica Francois frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Jessica Francois on their profile.
What languages does Jessica Francois speak?
Jessica Francois speaks English.
How do patients rate Jessica Francois in reviews?
20 patients have reviewed Jessica Francois. The overall rating for this doctor is 4.8/5. They have a 5/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.
Zocdoc›Adult Psychiatric & Mental Health Nurse Practitioners›Jessica Francois, MSN, PMHNP, PMHNP-BC, NP