What patients are saying
Overall rating
4.88
Average wait time
4.89
Bedside manner
4.68
“The process was easy and convenient, and I appreciated being able to speak with a knowledgeable provider from the comfort of my home. My doctor was attentive, asked thoughtful questions, and made sure I felt heard and understood. They clearly explained my symptoms and treatment options, and I never felt rushed during the appointment. It’s reassuring to know I can receive quality care virtually. I highly recommend this service to anyone looking for accessible and professional healthcare.”
Joshua H.May 19, 2025Video visit
“I was very nervous but there was no need to be because she was very kind and easy to talk with. I would definitely recommend her!”
Phoebe B.May 18, 2025Video visit
About Kayla Hayes
Focus areas
Anxiety
Mental Health Problem
Post-Traumatic Stress Disorder (PTSD)
Depression
Obsessive Compulsive Disorder (OCD)
Social Anxiety
Insomnia
Panic Attack
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Clinical Supervision and Licensed Supervisors
Culturally Sensitive
Cognitive Behavioral (CBT)
Emotionally Focused
Compassion Focused
Interpersonal
Identity
Gender
FemaleEthnicity
White
Languages spoken
English
Getting to know Kayla Hayes
*Please note if you are seeking ADHD care, we do not prescribe controlled medications such as Adderall & Vyvanse - but can treat with proven non-stimulants such as Strattera.*
Kayla Hayes is a psychiatric mental health nurse practitioner and a doctor of nursing practice. Kayla graduated with her masters and her doctorate from Vanderbilt University. Kayla specializes in treating depression, anxiety, perinatal mood and anxiety disorders, and trauma. She has experience working with people in all stages of recovery from substance use disorders and eating disorders. Kayla is a LGBTQ+ affirming and weight inclusive provider. Kayla takes the time to listen to her patients and works with patients to develop a treatment plan that aligns the patients' goals and values. Kayla frequently integrates non-pharmacological interventions into her practice, such as setting goals surrounding increasing time spent outdoors, engaging joyful movement, and cultivating a good work-life balance. In addition to clinical practice, Kayla also lectures at Vanderbilt University School of Nursing on the diagnosis and treatment of perinatal mood and anxiety disorders. Outside of practicing psychiatry, Kayla loves going to concerts, traveling, watching the latest true crime documentary, and hanging out with her dogs.
What should a new client know about working with you?
Brightside Health is a fully online mental health practice providing life-changing care for anxiety, depression, and related conditions through personalized Psychiatry and Therapy services available to all 50 states. Named the "best online psychiatry service" for 4 years in a row by such publications as Forbes, Healthline, Yahoo, VeryWellMind and Everyday Health among others.
What is your typical process for working with clients?
After you request your appointment, you will be sent an invite link for Brightside Health. You will need to enter your insurance and payment information to confirm your appointment.During your initial consultation we will craft a treatment plan personalized to your needs, and schedule follow-up appointments as needed. You will also be able message me directly at anytime via the messaging section of your Brightside Health portal - a tool where will also track your progress, access resources, and see your treatment plan details.*Please note: If you are looking for ADHD care, I do not prescribe controlled medications like Adderall or Ritalin. However, we can support you with therapy and other medications commonly used in ADHD treatment, such as Strattera and Intuniv.*
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Education and background
Practice names
NPI number
1376159111
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.89
Bedside manner
4.68
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
52 reviews
Most relevant
Understanding and non-judgmental, quick and to-the-point but didn’t make me feel rushed.
March 4, 2026Eric H.Verified patientVideo visit
Yes I would go back, she listened to everything I said, it was very good appointment
February 5, 2026Scott D.Verified patientVideo visit
Very good appointment. She listened and put me at ease immediately.
February 7, 2026Stacy P.Verified patientVideo visit
Very Helpful, Understanding
Nice, Great Listener...
December 17, 2025Initials hiddenVideo visit
Very nice to speak to is very comfortable speaking to
September 25, 2025Arnold A.Verified patientVideo visit
I would definitely recommend and I will be back
June 7, 2025Jim C.Verified patientVideo visit
The process was easy and convenient, and I appreciated being able to speak with a knowledgeable provider from the comfort of my home. My doctor was attentive, asked thoughtful questions, and made sure I felt heard and understood. They clearly explained my symptoms and treatment options, and I never felt rushed during the appointment. It’s reassuring to know I can receive quality care virtually. I highly recommend this service to anyone looking for accessible and professional healthcare.
May 19, 2025Joshua H.Verified patientVideo visit
I was very nervous but there was no need to be because she was very kind and easy to talk with. I would definitely recommend her!
May 18, 2025Phoebe B.Verified patientVideo visit
January 18, 2026Laura S.Verified patientVideo visit
November 19, 2025sophia H.Verified patientVideo visit
November 17, 2025Todd E.Verified patientVideo visit
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June 30, 2025Kathleen H.Verified patientVideo visit
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April 25, 2025Alexander R.Verified patientVideo visit
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How soon can I make an appointment with Kayla Hayes?
Generally, Kayla Hayes has appointments available on Zocdoc within 1 week. You can see Kayla Hayes's earliest availability on Zocdoc and make an appointment online.
Is Kayla Hayes accepting new patients?
Kayla Hayes generally accepts new patients on Zocdoc. You can see Kayla Hayes's earliest availability on Zocdoc and schedule an appointment online.
Does Kayla Hayes accept my insurance?
Choose your insurance plan to verify if Kayla Hayes is in-network.
Can I make an appointment with Kayla Hayes online?
Yes, you can make an appointment online with Kayla Hayes using Zocdoc. It’s simple, secure, and free.
What practice does Kayla Hayes work with?
Kayla Hayes works with Brightside Health.
What are common reasons for patients to see Kayla Hayes?
Kayla Hayes frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Kayla Hayes on their profile.
What languages does Kayla Hayes speak?
Kayla Hayes speaks English.
How do patients rate Kayla Hayes in reviews?
52 patients have reviewed Kayla Hayes. The overall rating for this doctor is 4.88/5. They have a 4.68/5 rating for bedside manner and a 4.89/5 rating for wait time. You can read individual reviews and ratings on their profile.