What patients are saying
Overall rating
4.89
Average wait time
4.93
Bedside manner
4.93
“I love Dr. Kellie Norris ??. I felt seen and heard today and that means a lot to me ??. Thank you and I can't wait for my next appointment! ”
Valerie P.November 3, 2025Video visit
“She is such a fantastic listener And there is fantastic communication between you and her. She knows how to resolve issues and work towards a new and better beginning”
ADLess than 1 year ago
About Kellie Norris
Focus areas
Anxiety Disorder
Depression
Psychiatric Medication Management
Attention-Deficit / Hyperactivity Disorder (ADHD)
Medication Management
Bipolar Disorder
Mood Disorders
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleSexuality
StraightEthnicity
White
Languages spoken
English
Getting to know Kellie Norris
KELLIE NORRIS, PMHNP-BC, is a board-certified Psychiatric–Mental Health Nurse Practitioner and proud 25-year U.S. Army veteran serving patients across Arizona.
She is dedicated to helping individuals achieve emotional balance and lasting mental-health improvement through compassionate, evidence-based care.
Kellie blends her clinical training with lived experience, using a holistic, trauma-informed approach that empowers patients to heal from within. She specializes in trauma, anxiety, depression, ADHD, bipolar disorder, and mood disorders.
Her background in the U.S. Army has instilled a deep respect for structure, accountability, and resilience—values she brings into every session at Journey Psyche. Whether you’re beginning therapy or continuing your mental-health journey, Kellie provides personalized, flexible telepsychiatry and in-person care designed to restore peace, clarity, and confidence.
What should a new client know about working with you?
My role is to provide clear psychiatric evaluation and medication management tailored to your individual needs. If medication is appropriate, I will carefully review options, discuss benefits and side effects, and monitor your response over time.
My goal is to help you feel stable, focused, and functional through thoughtful, evidence-based psychiatric care in a supportive and professional environment.
What is your typical process for working with clients?
Your first visit includes a comprehensive psychiatric evaluation and review of your medical and mental health history. If medication is indicated, we will develop a treatment plan together.
Follow-up visits focus on medication monitoring, symptom management, and ongoing adjustment to ensure the safest and most effective results. All visits are conducted through secure telepsychiatry or in person when available.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Insurance eligibility and benefits are verified prior to the appointment; however, patients are responsible for understanding their specific plan benefits, copays, deductibles, and coinsurance.
Any applicable copay, coinsurance, or patient responsibility is due at the time of service according to the terms of the patient’s individual insurance plan.
For patients seen using self-pay, payment is required at the time of the visit. Charges may vary based on the type of appointment and services rendered.
Insurance coverage does not guarantee payment. Patients are responsible for any balance not covered by their insurance carrier.
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Awards and publications
- WebMD Preferred Provider
NPI number
1912218116
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.93
Bedside manner
4.93
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
62 reviews
Most relevant
I immediately felt at ease, accepted, and understood. So happy I got in with this provider.
January 12, 2026Initials hiddenVideo visit
I have been seeing Kellie for three years now. Kellie listens to my problems and immediately provides me with a solution.
More than 1 year agoGD
Always efficient, accessible, & insightful. Office staff is friendly and professional. Look forward to office visits!
More than 1 year agoDK
Wow! Absolutely amazing! Highly recommend Dr. Norris! Best provider I have ever had! Now I am a recurring patient!
August 19, 2024John B.Verified patientVideo visit
Very nice and comforting. Listens well and remembers. Always on time. Helps with what I need. Highly recommend!
More than 1 year agoJM
Just first appointment but I felt heard. I felt accepted and I feel like I’m going to get better.
August 21, 2024Deborah S.Verified patientVideo visit
If you're a busy professional Kellie Norris is a great addition.
More than 1 year agoHT
I love Dr. Kellie Norris ??. I felt seen and heard today and that means a lot to me ??. Thank you and I can't wait for my next appointment!
November 3, 2025Valerie P.Verified patientVideo visit
She is such a fantastic listener And there is fantastic communication between you and her. She knows how to resolve issues and work towards a new and better beginning
Less than 1 year agoAD
I was really worried about having an appointment via Zoom at first. But it turned out amazing I was comfortable with Kellie ASAP! I knew she was giving me her full attention and hearing me out. Which leads to a successful plan to getting to feel better. Thank you so much!
September 23, 2024Alisha P.Verified patientVideo visit
Friendly, I like that we just had a normal conversation and she answered all my questions. It wasn’t too “clinical” if you know what I mean.
September 18, 2024Arlyn S.Verified patientVideo visit
Absolutely amazing. Life changing
September 5, 2024John B.Verified patientVideo visit
Did not show for appointment. Unsure of reason.
August 19, 2024Marjorie M.Verified patientVideo visit
Kellie is a great listener and she said that she is going to do research on my conditions as I am a complicated case. She is friendly and he seems to really want to help me. She followed up with me in less than 2 days booked the follow up through her and was put on an amazing treatment plan that now if 4 months I am feeling great again.
More than 1 year agoYD
Kellie is great. She knows medications inside and out. Very knowledgeable and she listens to your concerns. she is one of the best in his field. I’d book an appointment with him if you are looking for someone to get you on the right path to feeling good.
More than 1 year agoBL
Great listener. Practical and understanding of the great hurdles the system has created for many people with ADD/ADHD. Knows how to pace the topics during discussions well and is ultimately very helpful. Would recommend.
More than 1 year agoMD
I was reluctant to see a PA based on my condition but Kellie Specializes in Psychiatry. She was by far and more knowledgeable than my other 3 psychiatrist combined that I had to change and see. They all looked at me as a number. Kellie goes far beyond this
More than 1 year agoWJ
Kellie really takes her time to get to know you and what’s going on in your life. she’s very easy going and is open minded to new ideas. I would and have recommended her to other people
More than 1 year agoUX
I can’t say enough positive things about Kellie I came to her after a year long battle with anxiety and depression that came to a head a few weeks ago. Right off the bat we jumped in to all my history (health, family, et Z). she was so thorough and such a compassionate listener. By the end of our visit (which went way over an hour by the way) she sent my script in and I was on a new treatment plan.
More than 1 year agoMK
I thought Kellie was a great listener and made me feel calm even though I came into the appointment with a whole list of things I wanted to make sure I told her. she took extra time to do my intake so that I could get everything out. I have felt ignored/not listened to by a lot of providers in the past, and I was nervous that this would be the same. However, she went beyond my expectations.
More than 1 year agoJA
Wonderful with a warm personality. She listened carefully during our conversation and asked relevant questions gracefully. She is highly knowledgeable about the pharmacology of psychiatric meds and was able to provide helpful advice for my condition. I feel fortunate to be one of her patients.
More than 1 year agoYV
Kellie diagnosed me with ADHD through her medication and therapy plan. I feel like a new person. I am a high-level executive who always works 16 hours a day because I was not able to manage my time and tasks Kellie has been a game changer in my life.
More than 1 year agoJM
She, too has experienced trauma in her life, so it was very easy for Kellie to step in my shoes and have an amazing ability to get me as a person.
More than 1 year agoGC
If you're looking for a mental health practitioner who can truly make a difference, I highly recommend Kellie. She is a valuable asset to the mental health field, and I feel fortunate to have her as my provider.
More than 1 year agoIJ
I have never met someone so amazing. Kellie is a good listener and has a great sense of humor, which is what all my past psychiatrists needed to have. I have been seeing Kellie for over six months now and feel amazing!!!
More than 1 year agoGD
Kellie empathetic nature and profound understanding of the human psyche have had a tremendous impact on my life. Her guidance and support have helped me navigate through some of my most challenging moments with wisdom and compassion. Thanks to her, I have gained invaluable insight into myself and my mental health.
More than 1 year agoDS
Very knowledgeable and caring. Feels like working together to find right medication etc. very much appreciate her bedside manner as well. Relaxed and easy to talk to. Good listener! As always Thank you Kellie!
More than 1 year agoGK
Kellie was fantastic, I cannot wait to continue seeing her. For once I felt seen and heard by someone and she was so genuine. It really feels like she cares and wants to help. I look forward to future appointment, which is something I’ve never been able to say!
August 5, 2024Alexis E.Verified patientVideo visit
Had an amazing experience with Kellie. I felt heard and the appointment did not feel rushed at all. Booking the appointment was seamless and I felt so relieved that she listened to my needs but also gave insight and walked me through everything. Couldn’t have had a better experience.
More than 1 year agoJM
I don’t know how I would have gotten through the past couple years without having her to talk things out. Always feel like I’ve got a plan and I am Better off all around after each session
More than 1 year agoYD
Kellie is so amazing. I was going through it and she really listened to me, answered all of my questions, and cared about helping me. It's such a relief to find someone so knowledgeable and caring. I appreciate it so much!
More than 1 year agoGD
Kellie was amazing. I felt like she really listened and asked meaningful questions to get a full picture of my mental health and past traumas before deciding a plan for my mental health management. I wasn’t rushed and we went into detail of my struggles and which medication or therapies are right for me. She was also super friendly and kind. 100% recommend.
More than 1 year agoWJ
Kellie was the best medical professional I've ever met possibly, she understood my problems and concerns and got my meds back to where they were before other awful prescribers cut or reduced my dosages to a point I was doing poorly, and I believe she saved me from more possible depression, she put me at ease, and I feel better already knowing I have a new fantastic, caring provider I’d recommend her to anyone that needed help, the world needs more compassionate providers like her!??
More than 1 year agoJT
Kellie was very compassionate and understanding to my needs. She had great knowledge regarding my disorder and was extremely helpful. Highly recommend!
More than 1 year agoHR
Wow! I don’t think I’ve had a better experience with a doctor's appointment, and I’m 54 years old! Feeling blessed and grateful to have found her!!!
More than 1 year agoDT
My experience with Kellie, was absolutely amazing. I appreciate the level of professionalism and how thorough she was. Without hesitation, I would recommend anyone of my family members and friends, to set up an appointment with her ASAP!.. She is the best NP I have ever come across. This woman knows her stuff!
More than 1 year agoWM
She was very well-spoken and attentive and prioritized the patient's needs first and foremost. The conversation was easy, comforting, and informational. Great experience!
More than 1 year agoJK
Great experience. She listened to me and what I was experiencing. She was quick to respond when I needed my medication adjusted. Highly recommend!
More than 1 year agoMJ
Kellie helped me feel like I wasn't alone in the way I was feeling. And that she heard me. That it was okay and that those feeling I was having were okay but wouldn't last forever. She listened and found a solution that worked for me.
More than 1 year agoJK
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
August 6, 2025Joseph S.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
February 18, 2025Avery P.Verified patientVideo visit
February 18, 2025Brittany H.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
November 25, 2024Sydney C.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
November 12, 2024Miguel A.Verified patientVideo visit
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How soon can I make an appointment with Kellie Norris?
Generally, Kellie Norris has appointments available on Zocdoc within 1 week. You can see Kellie Norris's earliest availability on Zocdoc and make an appointment online.
Is Kellie Norris accepting new patients?
Kellie Norris generally accepts new patients on Zocdoc. You can see Kellie Norris's earliest availability on Zocdoc and schedule an appointment online.
Does Kellie Norris accept my insurance?
Choose your insurance plan to verify if Kellie Norris is in-network.
Can I make an appointment with Kellie Norris online?
Yes, you can make an appointment online with Kellie Norris using Zocdoc. It’s simple, secure, and free.
What practice does Kellie Norris work with?
Which board certifications does Kellie Norris have?
Kellie Norris is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Kellie Norris?
Kellie Norris frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Bipolar Disorder, Depression, and Psychiatry Consultation. You can see other visit reasons for Kellie Norris on their profile.
What languages does Kellie Norris speak?
Kellie Norris speaks English.
How do patients rate Kellie Norris in reviews?
62 patients have reviewed Kellie Norris. The overall rating for this doctor is 4.89/5. They have a 4.93/5 rating for bedside manner and a 4.93/5 rating for wait time. You can read individual reviews and ratings on their profile.