What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
About Kelly Austin
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleSexuality
StraightEthnicity
White
Languages spoken
English
Getting to know Kelly Austin
My name is Kelly Austin, and I am the founder of Brookside Family Therapy. My first career was as a teacher, but I found I wanted to do more to help families, which is why I became a Marriage and Family Therapist. I figured if the family was doing better, the children would be able to concentrate more in school. I have always had an entrepreneurial spirit, so having my own counseling business was a no-brainer for me. Then, having others join me first as interns and residents soothed the teacher side of me.
In 2013, I graduated with my master's in Marriage and Family Therapy from Capella University Campus Center. Throughout my career, I have worked with addictions, depression, anxiety, ADHD, and couples' concerns. I work from a collaborative point of view because clients know their own stories better than I do. We work together to form a plan to help you achieve your goals in a way that makes sense to you where you are in your life.
Providing a safe space for anyone to bring up the issues concerning them is most important to me. I am body positive and LGBTQ+ friendly. I believe we all live in a glass house, so we had better not throw rocks around!
Clinical supervision is a passion of mine. Finding a place to do my internship was difficult, so I pledged to myself that I would be there to help others. I provide supervision for practicum students and interns as well as to those seeking licensure as LPCs or LMFTs. We are currently hybrid, doing both online and in-person sessions. Some therapists are only online. We use Zoom to do both group and individual supervision sessions.
What should a new client know about working with you?
My preferred method of treatment is based on the needs of the client rather than on my needs as a therapist. I believe it is important to remain flexible in my approach. I can provide you with many types of coping skills using CBT, DBT, and mindfulness to name a few. We offer animal assisted therapy with golden retrievers and virtual therapy for everyone in the Commonwealth of Virginia.
What is your typical process for working with clients?
My first sessions can either get right to business or can be about making the client feel more comfortable about the therapy process by getting to know one another more. I have found it varies greatly based on whether or not someone has participated in therapy in the past. In the future sessions will concentrate on things that have gone well and things that haven't so we can proceed to tailor the therapeutic experience to your needs as a couple or an individual.
Therapy is very much client-led as you know your life better than I do. I ask that we start weekly and can move to biweekly and monthly after things stabilize.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $220 for 50 minutes
Ongoing session: $200 for 50 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
We accept the following insurnaces:
Blue Cross/Blue Shield ( any variety)
Care First
Cigna
Aetna
United Health Care/Optumn
Sentara/Optima (coming soon)
We require a credit or FSA, HSA card to be put on file when you make your appointment. We charge your card after insurance has returned so that we have the most up-to-date information on your copay, deductible, and coverage. We do charge for no-shows and late cancellations without contacting you first. This is in the paperwork so you know upfront it will happen. We are usually leniant if we are given a reason.
Office location
Kelly Austin, LMFT also offers online video visits for patients
Education and background
Practice names
Education and training
- Capella University Campus Center, Master's in Marriage and Family Therapy
Professional memberships
- American Psychological Association
NPI number
1508216631
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1 review
Most relevant
More than 1 year agoInitials hiddenVideo visit
How soon can I make an appointment with Kelly Austin?
Generally, Kelly Austin has appointments available on Zocdoc within 1 week. You can see Kelly Austin's earliest availability on Zocdoc and make an appointment online.
Is Kelly Austin accepting new patients?
Kelly Austin generally accepts new patients on Zocdoc. You can see Kelly Austin's earliest availability on Zocdoc and schedule an appointment online.
Does Kelly Austin accept my insurance?
Choose your insurance plan to verify if Kelly Austin is in-network.
Can I make an appointment with Kelly Austin online?
Yes, you can make an appointment online with Kelly Austin using Zocdoc. It’s simple, secure, and free.
What practice does Kelly Austin work with?
Kelly Austin works with Brookside Family Therapy.
Where is Kelly Austin's office located?
Kelly Austin has 2 office locations, including in Manassas Park and Bobtown, view full addresses on Kelly Austin's profile.
What are common reasons for patients to see Kelly Austin?
Kelly Austin frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Couples Therapy, New Patient Visit, and Therapy. You can see other visit reasons for Kelly Austin on their profile.
What languages does Kelly Austin speak?
Kelly Austin speaks English.
How do patients rate Kelly Austin in reviews?
1 patients have reviewed Kelly Austin. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.