What patients are saying
Overall rating
4.99
Average wait time
4.89
Bedside manner
4.99
“First checkup since moving to HTX and I have no complaints. She was so nice and friendly. Great bedside manner. I didn’t feel dismissed when I brought up concerns. And I was in and out in less than an hour. Would definitely recommend! Thank you Dr. Kwong :)”
Desiree B.October 7, 2026
“The moment I walked into the office, it was clean and spread out, which I like. The staff was very friendly and welcomed me as soon as I walked in the door I was taken to the back maybe 10 minutes after I arrived. My weight was checked as well as my vitals. The nurse and I went through family history and current problems. That took maybe 5-10 minutes. She left the room and I waited on the doctor which came in. Before I could finished filling out my transfer of information paperwork the doctor came in. I found her to be very delightful and energetic. She immediately shook my hand and welcomed me to her office. We went through several problems that I was having answered my questions and concerned she had excellent bedside manners and listened very well. We mapped out a plan of action and I look forward to going back to her for a follow up. Total wait time plus getting my blood work done was approximately 45 mins.”
VANESSA R.August 27, 2026
About Dr. Krystal Kwong
Dr. Krystal Kwong earned her undergraduate degree in biochemistry and molecular biology from Houston Christian University and her medical degree from the University of the Incarnate Word School of Osteopathic Medicine in San Antonio. She completed her residency in the CHRISTUS Santa Rosa Family Medicine Program in San Antonio.
Dr. Kwong is a board-certified family medicine specialist who sees pediatric, adult and geriatric patients. In addition to board certification, she holds certificates in basic life support, pediatric advanced life support, neonatal resuscitation, advanced life support in obstetrics and advanced cardiovascular life support.
She treats both acute conditions and chronic conditions such as depression, anxiety, hypertension and diabetes. One of her primary clinical interests is preventative care, and she provides routine screenings, obesity counseling, contraceptive care and general wellness exams.
Her approach to care centers on valuing patient autonomy and working collaboratively to design a comprehensive treatment plan. She wants her patients to view her as a physician who listens carefully so, as a team, they can navigate through any health concerns patients have.
Dr. Kwong is a member of the American Academy of Family Physicians and the Texas Academy of Family Physicians.
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In-network insurances
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Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Office location
Memorial Hermann Medical Group Greater Heights CCC
1431 Studemont St, Ste C2: 400, Houston, TX 77007
Education and background
Practice names
Education and training
- Medical School - UIW School of Osteopathic Medicine, Doctor of Osteopathic Medicine
- CHRISTUS Santa Rosa Family Medicine Program, Residency in Family Medicine
Professional memberships
- American Academy of Family Physicians
- Texas Academy of Family Physicians
Languages spoken
- English
Provider's gender
Female
NPI number
1407420219
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.99
Wait time
4.89
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
182 reviews
Most relevant
Doctor was great! Super sweet and caring. Her nurse was a little short with me, so I'll be asking for another next visit.
April 24, 2026Carmen P.Verified patient
Dr. Kwong is a great listener and explains things really clearly! I had a great experience and highly recommend her!
February 5, 2026Initials hidden
Always such great bedside manner and makes me feel very comfortable during my appointments.
Less than 3 months agoInitials hidden
Received several notifications before my appointment as reminders. Staff was friendly and doctor was informative and friendly
September 5, 2024Initials hidden
I had a great first experience at this office and everyone was helpful. Dr. Kwong was extremely professional and thorough.
October 2, 2024Michael G.Verified patient
The doctor was very thorough and listened to all of my concerns and explained everything very well without dismissing me.
August 29, 2024Seth B.Verified patient
She was fast, efficient, and knowledgeable! She listened to my concerns and addressed them! She is one of the best!
October 2, 2024Tamara C.Verified patient
Extremely warm and friendly, nonjudgmental, and thorough. I was looking for a new PCP and she is perfect.
More than 1 year agoCharlotte M.Verified patient
Dr. Kwong was extremely personable, professional and caring. I had a great experience and recommend her.
January 23, 2025Sarah H.Verified patient
Excellent provider and addresses all concerns! Will thoroughly screen you, be aware of your own health hx!
More than 1 year agoInitials hidden
Very professional and approachable. Answered all of my questions. 10/10 experience. Highly recommend.
January 6, 2025Leticia C.Verified patient
Dr. Kwong was great! She took the time to explain everything, communicated clearly and was comforting.
More than 1 year agoInitials hidden
Dr. Kwong and staff were very friendly and the process was very efficient.
June 25, 2025Sean H.Verified patient
My doctor was very kind, knowledgeable and very attentive.
September 11, 2025Martin C.Verified patient
Very professional and understanding all around. So happy to find them!
January 28, 2025August B.Verified patient
Dr. Kwong made me feel very comfortable and safe during my appointment.
More than 1 year agoInitials hidden
Very easy and Doctor Kwong was extremely pleasant and helpful.
October 10, 2024Christy T.Verified patient
Kind professional discreet sensitive humor incredible
October 23, 2024Fabrice M.Verified patient
First checkup since moving to HTX and I have no complaints. She was so nice and friendly. Great bedside manner. I didn’t feel dismissed when I brought up concerns. And I was in and out in less than an hour. Would definitely recommend! Thank you Dr. Kwong :)
October 7, 2026Desiree B.Verified patient
The moment I walked into the office, it was clean and spread out, which I like. The staff was very friendly and welcomed me as soon as I walked in the door I was taken to the back maybe 10 minutes after I arrived. My weight was checked as well as my vitals. The nurse and I went through family history and current problems. That took maybe 5-10 minutes. She left the room and I waited on the doctor which came in. Before I could finished filling out my transfer of information paperwork the doctor came in. I found her to be very delightful and energetic. She immediately shook my hand and welcomed me to her office. We went through several problems that I was having answered my questions and concerned she had excellent bedside manners and listened very well. We mapped out a plan of action and I look forward to going back to her for a follow up. Total wait time plus getting my blood work done was approximately 45 mins.
August 27, 2026VANESSA R.Verified patient
Dr. Kwong was so kind, bright, and friendly. She took my concerns seriously and displayed clear intentionality and dedication to finding out what was going on. She went the extra mile with my care and treated me with genuine empathy, compassion, and professionalism. I am so glad I found her!
August 23, 2026Natalie D.Verified patient
Dr. Kwong and her staff were super friendly! I waited maybe 4 minutes at most! Dr. Kwong was super informative about my needs and I felt like she genuinely cared that I understood everything we discussed, 10/10 would recommend to anyone!
July 14, 2026Miguel G.Verified patient
Dr Kwong carries a friendly and steady demeanor that gives you the calm and confidence that you are in good hands. Excellent bedside manners and I genuinely felt listened to and cared for. It was an immaculate first visit and I look forward to returning to see her.
July 10, 2026Lilian W.Verified patient
The doctor was very professional. She asked questions and gave me time to answer and or explain if needed. She was clear on her recommendations and explained the steps to follow. Staff was kind and the service was exceptional. I booked an appt in the past and had to cancel. My only regret now was not keeping the appt.
May 20, 2026Cynthia F.Verified patient
Dr. Kwong was fantastic! She was kind, empathetic, patient and all the positive qualities you’d find in a dear friend but with the professional acumen and expertise of a doctor. I loved my visit and I’m grateful that I’ve found my new doctor!!
May 12, 2026Melodee F.Verified patient
Krystal is very knowledgeable, professional, and easy to talk to. I came in for a routine check-up and had lots of questions. Krystal answered them all and laid out all of my options (and side effects) in a way that was easy to understand.
Highly recommend!
April 12, 2026Initials hidden
Very friendly, professional and listens to all your needs, made sure if I had any questions or concerns, would recommend her, nicest doctor I ever had
February 11, 2026Marsha B.Verified patient
Really like the doctor; we talked for like 30/40 minutes about my concerns and align on a plan together. She even order my blood work that same day vs. having to book another appointment for my physical which was very convenient and easy.
February 6, 2026Evelyn G.Verified patient
Loved Dr. Kwong! She was so sweet, great at listening and asked for consent during the entire physical. Told her about my smoking habits and she recommended I get a Pneumonia vaccine that would last me until I’m 50. Super caring, you can really tell she loves her job and cares for her patients.
I was in and out super quickly, and they even have a Quest Diagnostics in the building so if I had fasted I would have been able to get my blood work done right after my appointment.
Less than 1 year agoInitials hidden
Yes, I will be going back because I want her to be my primary doctor and she is a great listener and a very beautiful young woman
February 2, 2026Darrius M.Verified patient
Lovely doctor, and staff, very professional and listened well to all my concerns. Moved to Houston 4 months ago and was looking for a Primary Care doctor, would recommend Dr Krystal and her team.
January 16, 2026Euné D.Verified patient
Dr. Kwong was amazing and so lovely! She listened to everything I shared and really cared. It was very refreshing! Nicest doctor I’ve ever had. Also very knowledgeable!!
January 5, 2026Roxanne W.Verified patient
I am glad that I found Dr. Kwong. She's very thorough. SInce it's my first time seeing her, she went through all my previous medical record in detail. She listened to all my concern and answered them all. I appreciate that she takes her time and really listen to all my concern. From now on, she'll be my primary care doctor.
October 31, 2025Vera Y.Verified patient
Dr. Kwong was amazing. She was a great at listening to my concerns, and was very friendly and non-judgemental. The nurse, Marissa, as well as everyone else at the office were also very friendly and professional.
March 31, 2025Dong Joon S.Verified patient
Dr. Kwong was friendly and very efficient. Then the nurse, Mrs. Galenda, who drew my blood was the best nurse to do so in 20 years. Highly recommend.
More than 1 year agoInitials hidden
Excellent doctor, very kind and very attentive. He asked me many questions about my health. It made me feel comfortable and safe. I listen very carefully to what he answered. Very concerned and professional. I really loved how his attention was at all times.
March 17, 2025Shirley A.Verified patient
Dr. Kwong was wonderful! She is so personable and friendly. Throughout the appointment she provided great explanations and took the time to listen as well. Her medical assistant Marissa was great as well. The front office was friendly and efficient. Another bonus was being able to do labs immediately after in the same office! Definitely visit Dr. Kwong if you’re in need of a PCP!
February 26, 2025Stacey D.Verified patient
Dr. Krystal Kwong is fantastic. She is carefully taking care of you and does provide you with suggestions and recommendations. Very professional!!
February 6, 2025Initials hidden
Dr. Kwong was great. She came in the exam room at exactly my appointment time to greet me, shake my hand, thank me for choosing them (I'm a new patient), and tell me she was finishing up with another appointment and would be in soon. Throughout my appointment, she asked my permission before doing anything (could I raise your shirt a bit, do you mind lying down, etc). She explained my options, what was recommended, and then asked me what I wanted to do. Wonderful doctor with equally wonderful staff.
February 5, 2025Tracie F.Verified patient
I can’t explain how it feels to have a person be genuinely pleasant within their demeanor. you can tell she loves her job and this was the best visit i’ve ever had. Her and her office were so efficient I was in and out for a physical with blood testing in 45 minutes and I did not feel rushed at all! She recommended some testing and kept a smile on her face. Attentive is not even the word, she feels like my doctor soulmate LOL it was truly a pleasure and I hope to stay her patient for years to come
January 14, 2025Summer W.Verified patient
Best doctor and helpful in guiding what steps were next in my treatment.
Excellent communicator as
well as listener.
Highly recommend….
December 18, 2024Margaret D.Verified patient
Dr. Kwong has an incredible bedside manner. She is there to listen and make sure she understands your concern and what steps to take next.
December 10, 2024Initials hidden
Dr. Kwong was absolutely wonderful. I was coming in for my annual physical, but I was also in the market for a new PCP and annual exam provider and I am so thrilled that I found Dr. Kwong. She had wonderful bedside manners, was really informative and took the time to answer my questions. I didn’t feel like just a number. Would highly recommend!
November 27, 2024Briana B.Verified patient
The doctor was friendly and warm. She had a great personality. It was informative and used plain language, which I feel is important when talking about health as a nonhealthcare professional.
More than 1 year agoAntoinette C.Verified patient
Very nice and easy.
October 31, 2024Initials hidden
Doctor was very sweet and thorough!
More than 1 year agoInitials hidden
Building had plenty of free parking and the office was very clean. Front desk had all of my information and checked me in quickly. I was called back maybe 2 minutes after my appointment time and was seen by the doctor quickly after being put in the room. She was very friendly and knowledgeable. Great visit and will be back next year for my annual physical.
September 24, 2024Jason H.Verified patient
Dr. Kwong is amazing!! If you’re new to Houston and need a primary care doctor she’s your girl! She’s kind, very intelligent and made me feel very comfortable. This office is also the most efficient doctor’s office I’ve EVER been to. As long as you show up on time, they get you in and out very quickly. This was my second visit thinking the first time was a fluke, nope! It was just as fast, if not faster. I didn’t feel rushed either. I’ll be going to Dr. Kwong from now on! Thank you!!
September 19, 2024Jill C.Verified patient
Dr.Kwong was very polite and friendly. Made me feel welcomed and comfortable. She answered any question I had with patience and knowledge.
September 18, 2024EDGAR E.Verified patient
I never leave reviews but I absolutely had to for Dr. Kwong. Everyone in the office was polite but she was beyond kind and I felt safe to properly communicate with her. I recommended her to all of my girlfriends! I've never had such a great dr appointment/experience! So thank you!
September 6, 2024Kalynn J.Verified patient
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How soon can I make an appointment with Dr. Krystal Kwong?
Generally, Dr. Krystal Kwong has appointments available on Zocdoc within 1 week. You can see Dr. Kwong's earliest availability on Zocdoc and make an appointment online.
Is Dr. Krystal Kwong accepting new patients?
Dr. Krystal Kwong generally accepts new patients on Zocdoc. You can see Dr. Kwong's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Krystal Kwong accept my insurance?
Choose your insurance plan to verify if Dr. Kwong is in-network.
Can I make an appointment with Dr. Krystal Kwong online?
Yes, you can make an appointment online with Dr. Kwong using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Krystal Kwong work with?
Dr. Krystal Kwong works with Memorial Hermann Medical Group.
Where is Dr. Krystal Kwong's office located?
Dr. Krystal Kwong's office is located at 1431 Studemont St, Houston, TX 77007.
What are common reasons for patients to see Dr. Krystal Kwong?
Dr. Krystal Kwong frequently sees patients for Annual Physical, Arthritis, Hearing Problems, Illness, and Sleep Problems. You can see other visit reasons for Dr. Krystal Kwong on their profile.
What languages does Dr. Krystal Kwong speak?
Dr. Krystal Kwong speaks English.
How do patients rate Dr. Krystal Kwong in reviews?
182 patients have reviewed Dr. Krystal Kwong. The overall rating for this doctor is 4.99/5. They have a 4.99/5 rating for bedside manner and a 4.89/5 rating for wait time. You can read individual reviews and ratings on their profile.