What patients are saying
Overall rating
4.90
Average wait time
4.91
Bedside manner
4.99
“I love seeing Lisandra she is so considerate and always listens to my concerns. Lisandra makes sure to always addresses my concerns and makes an active effort to check in on not just the medications efficacy but on how it has contributed to positive changes in my personal life. Lisandra should serve as an example to all in her field.”
Katherine M.December 21, 2023Video visit
“Highly recommend Dr. Cruz, she's a great listener and is easy to communicate with in a timely manner! ”
Initials hiddenMore than 1 year ago
About Lisandra Hernandez Cruz
Focus areas
Anxiety Disorder
Depression
Panic Attack
Attention-Deficit / Hyperactivity Disorder (ADHD)
Insomnia
Perinatal Mental Health
Bipolar Disorder
LGBTQ+ Counseling
Clientele seen
Young adults (18-24)
Individuals
Families
Adults (25-64)
Couples
Seniors (65+)
Groups
Treatment approaches
Attachment-based
Compassion Focused
Cognitive Behavioral (CBT)
Culturally Sensitive
Cognitive Processing (CPT)
Emotionally Focused
Identity
Gender
FemaleLanguages spoken
English, Spanish
Getting to know Lisandra Hernandez Cruz
Lisandra Hernandez Cruz was born in Cuba and moved to the United States in 2006. She earned her Master’s in Nursing and Post-Master’s Certificate in Psychiatric Mental Health Nursing from the University of Miami. With over five years of practice, Lisandra is double board certified by the American Academy of Nurse Practitioners as a Family Nurse Practitioner and by the American Nurses Credentialing Center as a Psychiatric-Mental Health Nurse.
Patients seek Lisandra for a wide range of mental health concerns. She communicates fluently in English and Spanish and understands the needs of her patients, treating them with the compassion, respect, and attention they deserve. She is committed to delivering high-quality care.
As a Psychiatric Mental Health Nurse Practitioner, Lisandra finds purpose in serving the mental health needs of the community.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $300 for 45 minutes
Ongoing session: $150 for 30 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
Office location
Lisandra Hernandez Cruz, NP also offers online video visits for patients
Education and background
Practice names
Board certifications
- American Academy of Nurse Practitioners National Certification Board
Education and training
- University of Miami, Master's in Nursing
- University of Miami, Post-Master's Certificate in Psychiatric Mental Health Nursing
NPI number
1487263802
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.91
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
105 reviews
Most relevant
Excelente doctora! Me senti buen atendida escuchada y respetada y lo mejor encontre la solución a mis problemas actuales
More than 1 year agoAS
She is amazing, she doesn’t rush through the session and she asks all the questions I need to be asked and more ?
April 11, 2023Jessica G.Verified patientVideo visit
Highly recommend Dr. Cruz, she's a great listener and is easy to communicate with in a timely manner!
More than 1 year agoInitials hidden
One of the best doctor I had. She made sure that I was at ease and provided me with great care.
More than 1 year agoInitials hidden
Dr Cruz was kind and caring. I appreciated her compassion and that she truly listened to me.
March 1, 2023Heather D.Verified patientVideo visit
Everything was great. The attention from the assistant and the doctor. Great communication.
December 30, 2022Florencia C.Verified patient
Lisandro is amazing. the first doctor i’ve ever felt comfortable with.
November 26, 2023Hannah E.Verified patientVideo visit
I felt safe, comfortable, and seen speaking with Dr. Hernandez :)
May 2, 2023Madison Y.Verified patientVideo visit
She made me feel very comfortable and cared for. Wonderful!!!
February 19, 2023Grace U.Verified patientVideo visit
I love seeing Lisandra she is so considerate and always listens to my concerns. Lisandra makes sure to always addresses my concerns and makes an active effort to check in on not just the medications efficacy but on how it has contributed to positive changes in my personal life. Lisandra should serve as an example to all in her field.
December 21, 2023Katherine M.Verified patientVideo visit
extremely grateful and so appreciative for mrs. cruz she has really made such a positive impact in my life i don’t know where i would be without her
August 7, 2023Andrew M.Verified patientVideo visit
Provider is warm, professional, and thorough. Lisandra has dual specialties and shares her practice with her husband, an internist. This is worth mentioning bc it feels like having struck gold to have both providers in the same office, as they will be able to coordinate my care. This is important to me so I highly recommend if you feel the same.
August 4, 2023Aryn W.Verified patientVideo visit
Love her!
July 26, 2023Gabriella P.Verified patientVideo visit
She is amazing!
June 16, 2023Genesis A.Verified patientVideo visit
The dr is very ?OnPoint and understanding.
May 8, 2023Jessica G.Verified patientVideo visit
great!
April 18, 2023Diego S.Verified patient
Very professional and I felt very comfortable
March 14, 2023Brooke S.Verified patientVideo visit
I was turned away from other psychiatric offices because they say they no longer deal with insurance companies and it was going to be extremely expensive. I am so happy I found this place! The doctors and staff were very helpful and give me the feeling that I am cared for. Thank you all!
March 7, 2023Ryan C.Verified patientVideo visit
I was happy with the service received.
March 2, 2023Maria Z.Verified patient
I am so grateful to have found Dr. Hernandez. She provided me with multiple solutions for the concerns I was having, which was a huge relief. She was very kind, professional, knowledgeable and compassionate. I would highly recommend.
February 24, 2023Initials hiddenVideo visit
she diagnosed my bipolar disorder that I didn't even know I had. she got me the right medication and got me out of psychosis. thank you so much. I look forward to another visit.
February 17, 2023James W.Verified patientVideo visit
Front desk help was an excellent communicator. Everything was very prompt and by text instead of phone call which made it easier. The Dr. Was prompt on time and made the televisit easy and not awakened; I highly recommend!
February 15, 2023Austin W.Verified patientVideo visit
Dr. Lisandra took her time to listen and make me feel heard. First doctor to not go straight to medication and actually made a game plan.
More than 1 year agoJR
Dr. Cruz provides the type of care I was looking for. She is knowledgeable, kind and supportive. I feel that she genuinely cares for my recovery. I would highly recommend her services for those looking for real care.
More than 1 year agoGL
This was the best experience I have had all year. Dr.Cruz is amazing. I was so nervous to find someone and start this process and she made me feel so comfortable and had clear communication. Even the front desk receptionist was so sweet. The whole experience made me feel grateful to be alive truly. Thank You!
December 28, 2022Katrina B.Verified patient
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August 30, 2023Ashley R.Verified patientVideo visit
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August 13, 2023Jonny G.Verified patientVideo visit
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How soon can I make an appointment with Lisandra Hernandez Cruz?
Generally, Lisandra Hernandez Cruz has appointments available on Zocdoc within 1 week. You can see Lisandra Hernandez Cruz's earliest availability on Zocdoc and make an appointment online.
Is Lisandra Hernandez Cruz accepting new patients?
Lisandra Hernandez Cruz generally accepts new patients on Zocdoc. You can see Lisandra Hernandez Cruz's earliest availability on Zocdoc and schedule an appointment online.
Does Lisandra Hernandez Cruz accept my insurance?
Choose your insurance plan to verify if Lisandra Hernandez Cruz is in-network.
Can I make an appointment with Lisandra Hernandez Cruz online?
Yes, you can make an appointment online with Lisandra Hernandez Cruz using Zocdoc. It’s simple, secure, and free.
What practice does Lisandra Hernandez Cruz work with?
Where is Lisandra Hernandez Cruz's office located?
Lisandra Hernandez Cruz has 3 office locations in Miami, view full addresses on Lisandra Hernandez Cruz's profile.
Which board certifications does Lisandra Hernandez Cruz have?
Lisandra Hernandez Cruz is certified by American Academy of Nurse Practitioners National Certification Board.
What are common reasons for patients to see Lisandra Hernandez Cruz?
Lisandra Hernandez Cruz frequently sees patients for Depression, New Patient Visit, Psychiatry Consultation, Psychotherapy, and Sleep Problems. You can see other visit reasons for Lisandra Hernandez Cruz on their profile.
What languages does Lisandra Hernandez Cruz speak?
Lisandra Hernandez Cruz speaks English and Spanish.
How do patients rate Lisandra Hernandez Cruz in reviews?
105 patients have reviewed Lisandra Hernandez Cruz. The overall rating for this doctor is 4.9/5. They have a 4.99/5 rating for bedside manner and a 4.91/5 rating for wait time. You can read individual reviews and ratings on their profile.