What patients are saying
Overall rating
4.66
Average wait time
4.69
Bedside manner
4.70
“Using Zocdoc was amazing! I was able to search for doctors within network and book appointments through this site. So easy. ”
Initials hiddenLess than 6 months ago
“Great dermatologist! Listens to my needs and concerns. prescriptions can be shipped and there is a friendly professional staff.”
Tori M.March 25, 2025
About Dr. Malcolm Pyles
With Stanford Medical School as his alma mater, Dr. Pyles’ medical foundation was enriched during his residency at the esteemed Cleveland Clinic, where he discovered his true passion for skin of color and cosmetics. A committed researcher and educator, Malcolm contributes to the evolving field, illuminating dermatology’s diverse landscape through lectures, presentations and numerous publications in the leading dermatology journals.
Beyond the clinical realm, Dr. Pyles also possesses a passion for interior design and architecture. This unique fusion of creativity and medical insight fuels his patient-centered approach, where aesthetics seamlessly merge with well-being. With a keen eye for detail honed through his love for design, Malcolm is committed to tailoring skincare solutions that celebrate the rich diversity of skin tones. His dedication to advancing inclusivity ensures each patient feels not only cared for but also confident, elevating dermatology into a realm of holistic care, beauty, and empowerment.
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Office location
Education and background
Practice names
Board certifications
- American Board of Dermatology
Education and training
- Medical School - Stanford University, Doctor of Medicine
- Cleveland Clinic, Residency in Dermatology
Professional memberships
- American Society for Dermatologic Surgery
Languages spoken
- English
Provider's gender
Male
NPI number
1023570041
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.66
Wait time
4.69
Bedside manner
4.70
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
241 reviews
Most relevant
Using Zocdoc was amazing! I was able to search for doctors within network and book appointments through this site. So easy.
Less than 6 months agoInitials hidden
I highly recommend Dr. Pyles and the Berman Skin Institute. Very happy with my experience and I feel well taken care of.
September 23, 2024Tiffany P.Verified patient
Short wait, was seen quickly by the doctor. He was clearly knowledgeable and addressed my issue quickly.
More than 1 year agoInitials hidden
He was great and efficient. Will be back in the future.
March 11, 2026Randall P.Verified patient
He is professional, kind and listening to my concerns! I’ve found my new dermatologist!
July 11, 2024Tori M.Verified patient
The one problem is their health app is difficult to receive and to complete.
March 15, 2024Margaret C.Verified patient
Deeply appreciated the care and the treatment by Doctor and staff
October 21, 2024Jukta B.Verified patient
The staff was very friendly and they answered all of my questions!
May 17, 2024Initials hidden
Great doctor! Listened to me and we had an easy appt
More than 1 year agoOlivia M.Verified patient
Relatable, down-to-earth, professional experience.
November 2, 2024Daniel J.Verified patient
Everything went nicely, thank you everyone involved.
February 7, 2024Patrick M.Verified patient
Overall a great experience! Would definitely recommend
November 11, 2023Lakshmi Poornima E.Verified patient
I’m writing this as someone who is extremely uncomfortable writing negative reviews, but I believe it would be unsafe for others if I did not leave one. I came in to see Dr. Pyles twice and he sent me home twice for what turned out to be a malignant melanoma.
On my second visit to check the same mole, he told me for the second time that the mole looked normal, and I had to insist that he biopsy it. He said results would be in two weeks; they didn’t arrive for eight weeks, despite my calling the office 2-3 times weekly and never getting past reception. After two months he finally called to tell me I was positive for melanoma, but presented the information vaguely, making it seem like a later-stage cancer, and then passed me to the next person.
Dr. Pyles’s negligence in care and communication caused me months of fear and anxiety. Dr. Pyles should not be seeing patients for skin checks; if you are seeing him for a skin check I urge you to see someone else.
August 8, 2025Initials hidden
Great dermatologist! Listens to my needs and concerns. prescriptions can be shipped and there is a friendly professional staff.
March 25, 2025Tori M.Verified patient
Everything was great!
March 20, 2025Dina B.Verified patient
My experience was efficient and professional. My questions and concerns were answered. I just wish (1) Dr. Pyles was a bit more attentive and (2) the staff was more personable.
More than 1 year agoInitials hidden
The office experience wasn't quite what I had hoped - the whole appointment felt very rushed (10 mins max) and I didn't feel like I got what I came for. The full body skin exam was short, definitely shorter than other exams I have received. The doctor was very nice, but I didn't feel he gave me many recommendations for my concerns. I would've preferred if he gave brand/product recommendations, but nothing was written down, etc. The staff were short and unpleasant, and also felt like they were in a rush. This office also charges a hefty amount for annual skin exam/check-up even if your insurance was covered, which didn't seem correct. Overall the experience was fine, but it did not meet my expectations, it felt very dismissive and rushed.
More than 1 year agoInitials hidden
Great experience.
November 12, 2024Nicasio I.Verified patient
great - would surely go back. Efficient and kind.
October 9, 2024Initials hidden
I had a great experience getting answers for my questions about my skin.
I highly recommend Dr. Pyles and plan to go back myself.
September 25, 2024Pamela O.Verified patient
I had an amazing time at my appointment. Everyone I interacted with was so kind and the nurse and Dr. Pyles took the time to listen to my concerns and questions. I felt seen and heard and was offered many options to achieve my skin goals. HIGHLY RECOMMEND
August 4, 2024Rebecca G.Verified patient
I found staff at this office very friendly, but I wouldn't reccomend this dermatologist to someone who wants a thorughout appointment. We only spoke for about 5 minutes, and he just gave a general solution without asking many follow-up questions or details about my experience. It is clear that more urgent issues are likely prioritized, but I think more care and attention should be given to anyone coming in for any reason.
July 26, 2024Initials hidden
My experience with the doctor was not the issue. I had gone to this office last fall and had a great experience. This time was different as when I was checking in they made me pay my copay (expected) and cover the deductible I have yet to reach (unexpected) ahead of them talking to insurance. They explained this was new policy and that they would reimburse me if insurance covers this visit (which my insurance does as this is an annual checkup). I was confused by this and ended up paying it but I'm not confident that I should have and now I'm worried I won't get that money back and it was a lot of money I was not expecting to pay. They should have reached out ahead of the appointment to explain this so I could call my insurance and understand if this is legal.
July 18, 2024Initials hidden
Very efficient, friendly, and straightforward. I went in for a skin check and even though it's clear the practice offers lots of cosmetic procedures and treatments, the staff was not pushy about them at all (which has been troublesome for me at other derm practices). The staff were friendly and knowledgeable and sent me off with a goody bag of skincare to address my concerns we had discussed.
July 18, 2024Madeleine C.Verified patient
Doctor only saw me for 3 mins. Didn’t even examine me. I had to ask all the questions about my medication and then separately I had to speak to a pharmacist because I wasn’t sure I had gotten all the information from him. Very disappointing
July 12, 2024Aranya R.Verified patient
Dr. Pyles is fantastic, always glad to see him, unfortunately no one seems to be able to answer the phone or call back when important questions need to be answered, so I will need to go somewhere else in the future.
Again, I definitely recommend Dr. Pyles, he has been very helpful, professional, and easy to talk to, thank you Dr. Pyles.
More than 1 year agoInitials hidden
The doctor was oppositional about writing a recommendation to the insurance company to authorize a procedure. He stated he would do so after being convinced, but he never actually did. I confirmed with the insurance company, and Cigna never received any documentation from Dr. Malcolm Pyles.
July 7, 2024Thomas W.Verified patient
Dr. Pyles was really warm and kind, he made me feel very comfortable during my mole check. He also told me how to verify if moles on my body were healthy. Also always great to see a dermatologist who has good skin himself. He was glowing at the ripe hour of 7:30 AM!
July 3, 2024Amy A.Verified patient
Awesome
More than 1 year agoInitials hidden
The doctor seemed to be in a rush. He immediately diagnosed me without really getting into depth about it. I asked a few questions but felt like he was just waiting to leave. Would have been nice if he took some time to discuss it with me and check on the condition a bit more in depth.
June 27, 2024Initials hidden
I was never able to contact them to get my prescription sent. The assistants put you on hold and never come back. Truly unprofessional office staff.
June 21, 2024Initials hidden
Dr. Pyles was amazing. He was able to diagnose my issue right away and left room for me to ask questions. I had gone to a different dermatologist before who completely misdiagnosed me and also was extremely dismissive and impatient. We need more doctor like Dr. Pyles.
June 13, 2024Jiaxi C.Verified patient
I found this doctor to be lazy with his diagnosis, having immediately prescribed me an antibiotics cream for what ended up being a fungal infection. If a dermatologist can’t put in the effort to properly ID a fungal infection from bacterial, and dismissively tries to give you antibiotics within five minutes of your appointment (which would have made this infection far worse, had I taken it), that’s a pretty poor derm experience for an extremely basic problem. I would see another doctor.
February 13, 2024Initials hidden
Dr. Pyles is extremely knowledgeable, thorough and kind. The clinic itself offers a wide array of services to explore! Very satisfied with an easy process.
January 30, 2024Chloe C.Verified patient
Quick and efficient appointment. Took time to talk through and happy to set up quick follow up if treatment plan wasn’t successful.
January 4, 2024Initials hidden
Nice, good communication, and made me feel comfortable. Desk staff is very friendly as well. The assistant was very nice and went above and beyond for me, even helping me find a pharmacy near my home.
December 29, 2023Katrina A.Verified patient
Dr. Pyles was great! Very personable and made me feel comfortable right away. He listened to my concerns and had quick and easy solutions. I’ve already recommended him to a friend.
More than 1 year agoInitials hidden
A lot of information to provide & fill as a first-time patient. Otherwise, it was a good experience. Dr. Pyles was patient and answered all my questions. Staff was very friendly and helpful.
December 9, 2023Initials hidden
Great doctor & overall amazing staff, I would recommend to anybody.. very friendly, great listener, and very knowledgeable, able to dial in and work to resolve my skin issues!
More than 1 year agoInitials hidden
Nurse assistant was very sweet and helpful
October 3, 2023Baylee H.Verified patient
Very friendly staff, sorta easy to find since I had to ask the front desk of building because there was no directory. You have to pay for parking and parking entrance is on post street. Otherwise extremely quick and helpful, very nice and would recommend
September 27, 2023Vincent C.Verified patient
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July 22, 2025Mia B.Verified patient
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June 30, 2025Sadie M.Verified patient
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How soon can I make an appointment with Dr. Malcolm Pyles?
Generally, Dr. Malcolm Pyles has appointments available on Zocdoc within 1 week. You can see Dr. Pyles's earliest availability on Zocdoc and make an appointment online.
Is Dr. Malcolm Pyles accepting new patients?
Dr. Malcolm Pyles generally accepts new patients on Zocdoc. You can see Dr. Pyles's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Malcolm Pyles accept my insurance?
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Can I make an appointment with Dr. Malcolm Pyles online?
Yes, you can make an appointment online with Dr. Pyles using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Malcolm Pyles work with?
Dr. Malcolm Pyles works with Berman Skin Institute.
Where is Dr. Malcolm Pyles's office located?
Dr. Malcolm Pyles's office is located at 1 Daniel Burnham Ct, San Francisco, CA 94109.
Which board certifications does Dr. Malcolm Pyles have?
Dr. Malcolm Pyles is certified by American Board of Dermatology.
What are common reasons for patients to see Dr. Malcolm Pyles?
Dr. Malcolm Pyles frequently sees patients for Acne, Allergy Consultation, Annual Skin Screening, Dermatology Consultation, and Sexually Transmitted Infection (STI). You can see other visit reasons for Dr. Malcolm Pyles on their profile.
What languages does Dr. Malcolm Pyles speak?
Dr. Malcolm Pyles speaks English.
How do patients rate Dr. Malcolm Pyles in reviews?
241 patients have reviewed Dr. Malcolm Pyles. The overall rating for this doctor is 4.66/5. They have a 4.7/5 rating for bedside manner and a 4.69/5 rating for wait time. You can read individual reviews and ratings on their profile.