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Qualifications and Experience
Marlene Ana Rocha Farooq, M.D. is a very caring, compassionate family physician who listens to her patients and responds accordingly. She adds a personal touch to each visit and gives you quality care. She is Board Certified in Family Medicine and trained to take care of your entire family: male and female, from newborn to elderly. Dr. Farooq performs the following procedures: ingrown toe nail removal, skin tag removal, yearly physical exams, Pap smears, prostate exams, travel immunizations, DMV physicals, school physicals, and much more. She will assist in coordinating referrals when necessary to the best specialists in our area.
Verified Patient Reviews
very professional and explained everything in details
My daughter, who is in another state, needed to see a doctor asap, but did not want to go to an urgent care. I was able to book the appointment online, and fill out the forms online. My daughter was able to be seen, received a presciption, and was treated so well by Dr. Farooq! Thank you for taking care of my daughter while I am not there!
So glad I decided to see Dr. Farooq. After paperwork, I only waited ten minutes. She looked over my old meds from previous doc and explained the problems with it. She prescribed me new meds and explained everything. Gave me some samples, week long worth.
This doctor was horrible. Not only did she rush through exam. She was so RUDE! I would NEVER Recommend this woman for anything! This apt was a complete waste of time. One of the worst experiences ever. Dr. Marlene Rocha Farooq get a clue. Any successful business requires repeat customers/patients and be reading your reviews looks like you dont have many people saying nice things! I just wish i would of read reviews before wasting my time! Next stop yelp
She and her staff were amazing very helpful thoughtfull and knowledgable . Glad I made her as my doctor she is a very special Lady and a wonderful doctor.
Very uninvolved/concerned. I was very disappointed, will not recommend or return.
Caring thoughtful took her time to explain awsome !!
Not open minded
She seemed nice but she worked as if she was rushed or as if she didn't want to spend the time to know you. Mind you, I was a new patient, and this does not give off a good impression. The waiting room was in fact empty and I'm sure I was the last patient of the day, as I've picked the last time slot of the day. I'm a nurse so I know I was entitled to 15 minutes for an office visit, that in fact is what our insurances pay for...a fifteen minute office visit even 25 for a consult . Our conversation was lackluster and very short. She talked on and on and cut me off as I was telling her important facts about my medical history. I think a history of breast cancer in my family is important to know? Thankfully this was only an emergency prescription visit for a refill. So no, I don't have plans to visit this practice again. Her MA seemed lovely. Polite demeanor. The doctor however shows no compassion or interest in what you have to say...
Respectful of the time
I went in because my migraines have been getting worse. I know I have migraines, I let the the doctor know I knew about my migraines. My visit with her was literally 30 seconds, and her only response was "You have migraines, have a great day". My old family doctor was incredible. He at least spent more than 30 seconds with us to be courteous. Unfortunately our old family doctor closed down and I had to search for a new one.
Comfortable office and staff, also.
Very intelligent, friendly Doctor.
She was impeccably professional, knowledgeable, and friendly. She had the answers, responded to what research I had already done, and gave me precautionary measures to handle things in case things went south. She also was very cognizant of the pricing environment and recommended several options that would be equally effective. All in all, she went above and beyond all my expectations.
I was very pleased with the visit.
She is a very good person that cares about her patients. I always recommend her
Waited over an hour my appointment was at 11:45 the man behind me had an appointment at 12:00 they saw him first?? Once the doctor saw me, I asked several questions, and her answer to everything was I dunno, everyone is different. Asking her about side effects of birth control. Previously I asked if hair loss was a symptom which she said yes it's normal, and it would grow back. Than after taking the pill for 5 months, loosing an excessive amount of hair, I questioned her again about it, and her response was I've never heard or seen that happen from birth control. Asked her what she would recommend, again I dunno. Rushed me to leave bad experience. Total waist of time, learned more from Google, never coming back.
I had to go to Marlene because she was the only doctor listed on my medical plan. I haven't been to a doctor in over a year because I didn't have insurance. I was overjoyed to finally see someone to treat my needs. I walked in, she said immediately that she didn't have time to see me for a physical and basic exam (Okkkk, I thought, why did I make an appointment then?). I asked her if she could refill my medication and she said, nope! You shouldn't have this medication for acne, that is not what it is used for. I begin to tell her that I was on it for two years, and my amazing dermatologist who no longer works with Kaiser, specially recommended a treatment that worked for my face and she shut down every medication I needed a refill on. She said she would only prescribe one medication and I told her it didn't work for my face. That was the end of that. Then she told me to get blood work done at another location before seeing me for anything else. I was probably in the room for five minutes. Not friendly, not helpful, and no bed side manner at all. I will not be coming back.
Doctor Marlene was very helpful, caring and kind!! She took her time listening and explaining to me. I deffindently recommend!!
Didn't like that I had to fill out forms that I had already filled out on this app
I have a bill gtom her that according to my insurance I shouldnt have. I went in to get lab results cor a routone physical. The Do tor recused to see me and gi e me the results unless I paid all or some of this bill I shouldn't have. I was humiliated and devastated. Never again will I return to this doctor. EVER!
I loved it. ??
Dr. Farooq is an amazing Doctor. She listens really well and really cares about her patients.
Terrible, Treated like a criminal. Suffer from Migraines, No pain meds . "because you know, thats what killed Prince" yeah, the drug abuser thanks for making me feel like a criminal.
She made me feel very comfortable and when I left her office I was really comfiden that I was going get better soon and I was in good hands
Very fast and not very personalized
very professional people ,,,
Professional, nice, quick in and out!
She was very sweet at first, but then seemed very rushed. She barely spent any time with me and I hadn't been to a doctor in a while so I had a few simple questions. She was literally trying to get out of the door as i asked her things and she just told me "you can make another appointment at the front desk" I didn't really like that and it made me feel like I didn't want to see her again, so I probably won't. I'm looking for a permanent doctor since I've never had one and this didn't really inspire me to chose her.
Awesome visit. I came in having not gone to the doctor in ages and in need of a lot and she helped me with everything. The wait took no time at all (415 pm appt) and both the office staff and doctor were very nice and helpful.
Pleasant and quick.
Great experience, will definitely go back.
Excellent! Very professional and personal. I feel very comfortable with Dr. Farooq and her staff.
I've been her patient for three years. Iriabel the nurse used to make it so pleasant going to this office. Since she left its gone down hill. I drive far in rush hour traffic to see this doctor. The doctor is brilliant but she was so rude and did not care about me. She was late an hour and said to the nurse that if I want to see her I will have to wait. I waited an hour and she came in and didn't even apologize. She made it seem like I was being unreasonable. Ironically enough I was singing her praises to her nurse an hour before hand and has always given her fantastic reviews. But she basically said with an attitude and lack of care, go see another doctor. I did not fight her, but in the end she reiterated and looked me up and down like I was worth nothing and said, yes you should go to another doctor this is not going to work. Wow, I am speechless. I feel bad for her nurse now, she is so positive and sweet. She made me so mad, but maybe she was having a bad day but there is no excuse for being so unprofessional and disrespectful.
I had a great experience with Dr. Rocha Farooq. She is wonderful!
Veey professional had my paperwork ready was place in a room right away. Dr was really knowledgeable and nice and made me feel like she wanted my well being.
Very rude and clueless staff, they didn't even know how to take my blood pressure. Dr. Farooq only prescribes medication for 3 months intervals so that you constantly have to make new appointments for the same medication. She will not refill prescriptions, even for simple birth control that you've had for years, so that she can make money off your visits/ your insurance. She only see's you for 5 minutes and does not listen to your concerns. Dr. Farooq prescribed me allergy medication even though I don't have allergies and wasn't complaining about anything related to allergies. ?? what kind of sham is this doctors office?
The receptionist was horrible unprofessional. She was having a personal conversation while I stood there waiting to be checked in. I sat in the room for over 30 minutes waiting for the Doctor, who was not even in the office at the time of my appointment. She had horrible bedside manner and seemed in a rush to get me out. I would not recommend her.
Dr. Farooq is one of the more personable, approachable, thorough and kind doctors that inhale come across. I highly recommend her
Great visit she always listens and gives you all the time needed.
Love her. Very to the point but thorough.
Dr. Farooq is hands down the nicest, most sincere, best physician I've ever met and you'd be lucky to have her as your PCP. Make the switch over, she's great! Very smart and down to earthand family oriented.
It was fine but I hate how patients now have to go to separate clinics to get blood tests to finish a physical. Inconvenient! But everyone does this.
Decent parking situation,nice office, and very attentive doctor.
I like that she is very professional & kind! Her staff is also very welcoming as soon as you walk into her office. There is hardly any waiting before you see her. Love her, I am glad I found her, she make me feel at ease!
She was awesome! Seem to really care about my overall wellbeing.
I was amazed that it was so fast and easy to pre sign in and when I got to the office I was seen quickly since they had all my info. I taught that dr. Farooq was so professional and pleasant that I'm having her be my wife's and children's doctor.
She's super sweet once you have her attention, so it's difficult to get mad at her, but I'm extremely frustrated with her and her staff. I had to go in about 5 times last year for things such as annual physical, TB test, HPV shots, and birth control prescriptions. SHE DOES NOT ARRIVE TO WORK ON TIME. The earliest appointment you can make is 11am (which is when I always made my appointments). The nurse would always call her to let her know when I got there so that she could leave home and make her way to the office. The one appointment I didn't make at 11am, I made after lunch. Her nurse came and opened the office over 30 min past when they said they'd be open. One other lady and I had to wait in the hallway the whole time, wondering if they'd ever arrive. The final straw was when I needed my birth control prescription renewed. It took 3 weeks and numerous phone calls from my pharmacy and myself to get that approved. I'm finding a new doctor.
I waited almost 30 minutes to see be seen by the doctor for about 5 minutes. She seemed im a rush to get me out of her office since I was only there for an annual physical, but over all she was nice enough.
She is great! Her staff is great as well. They hear you out well and make sure everyone of your needs gets taken care of!
Dr. Farooq was very personable, attentive and patient, she took her time to over details and did not rush me out. I left with a sense of assurance that she cares! Also, her staff at the reception area was very accommodating, expeditious and very friendly!
Nice front office and good customer service
Absolutely, loved friendly, professional staff. Will recommend Dr Rocha to friends and family. Very caring yet knows her stuff 5 stars!
Dr Farooq and her staff were very friendly and knowledgable .
The office staff and the doctor were very friendly.
Very comforting, detailed and informative, patient. Will even help save your money, on your preference. Her Front desk assistant is very comforting and nice also. I feel welcomed every time
I t was first time coming there and she made me feel very comfortable
She's a good doctor
Always friendly, warm and professional.
She listened to all my issues and made a plan to help resolve each one.
Very friendly and help. Great attitude and funny
Dr. Farooq is always prompt, thorough, efficient and kind! Staff is same!
I went there for treatment of high blood pressure, and the Dr. made me feel so at ease about my situation. I am so glad that i chose her to be my Dr.
First visit was quick and not too informative. I did like the fact that she said she would not assess anything until all my lab tests were done and we could take a course of action.
Small office but very comfortable and I am very happy that I made an appointment to see her.
she is a wonderful doctor and her assisstince very helpful as well.
I had an amazing experience here! Her staff was very personable and even had a sense of humor ! Dr. Farooq was very caring and kind. She had a wonderful genuine energy about her. She addressed all my concerns and even made some informative suggestions. I will definitely be back here. It's definitely worth the drive from Redondo! Thank you to Dr. Farooq and staff for the calming and pleasant experience!
Dr Farooq has a sweet personality. She made me feel comfortable right away. She answered all of my questions and gave me useful information and advice. Her assistant was also very warm and friendly. I will definitely be going back to see Dr Farooq as my PCP! ??
She was very pleasant! Made me feel comfortable and she was very kind.
It was excellent, staff are very friendly and doctor Marlene was very friendly and asnwered all my question in a very professional manners. absolutely will recommend Doctor Marlene Rocha with my friends and relatives.
Dr. Rocha Farooq was made me feel very confortable. Her choice of verbiage made me feel at ease. Definitely coming back. :)
Even though the doctor herself was good, the follow-up is pretty bad - I couldn't get a hold of her for a prescription issue and I left many messages...
Pleasant, professional staff and office environment. Never wait for care! Highly recommend.
It seems this practice has gone down drastically over the years.
Dr farooq is a fantastic doctor,,extremely kind,,thank you
absolutely love this office. great Dr and staff, always friendly and always have a great visit.
It was great she makess you feel really comfortable
It was a very nice experience, very professional.
It's usually very quick and to the point.
She is a genuinely kind person, as is her front office staff/medical assistant. Such pleasant visits; pap smear was quick and painless. I am so, SO thrilled that I found this doctor and would recommend her to anyone. Thanks, Dr. Farooq!
I was very pleased with my visit. I was in the room less than 5 minutes when she came in. She answered all my questions and was very sweet! Her nurse was great too. I plan on being a patient of Dr. Farooq for a long time.
Always warm and friendly and very efficient. Skilled diagnosis!
Es muy atenta y paciente me gusto mucho !
es calida y atenta!!
Very efficient and pleasant visit. The office and Dr. Farooq were very friendly and professional.
Always so helpful and caring. Nice change from typical Dr visits.
She was a great doctor kind and helpful :) and her staff was friendly and polite
Easy to get in. Great service! Love Dr. Farooq! Thank you!
I was a patient of Dr. Farooq about 4 years ago. I came back because I missed her attentiveness to my issues and I left feeling much more positive and ready to start being more healthy.
I was happy with everything, front office was great, Doctor was kind concerned and patient. Went over every detail with me. Im very happy.
Always personal and professional!
I was not happy it all, she arrived late to her office and me been first time patient she didn't even introduce her self and try to explain the problem that I had, she won't listen and just said you have this take this nothing related with my pain.
I have been to her before. I have the flu and felt horrible since Sunday.She gave me meds and today I am starting to feel better! Thank you Dr Farooq!
She was very thorough , and really wanted to meet my every need . The wait time in the office was not long at all , I was in and out ! Definitely sticking with her ! & Will Be Referring my sisters :)
Caring, knowledgeable, a great doctor and person. Staff is wonderful as well.
she was very warm and friendly. explained everything. I would go back again
Dr. Farooq could write the manual on bedside manner! She was so personable and gave me more time than I ever anticipated. By far, one of the best experiences I've ever had in healthcare.
Always good customer service.
The visit was very good. She answered and addressed all of my questions and concerns and was no trying to rush me out or blow off any of my comments.
I am very happy with Dr Rocha Farooq. She is very thorough and makes sure I am clear on everything we discuss. She referred me to an excellent orthopedic doctor as well. Great receptionist too! Thanks ladies!! Deb
She is the best doctor I have ever had. I moved here almost 8 1/2 years ago and picked her out of my insurance company names on the list, and it was the best thing I have ever done. She is totally awesome and I love her.
Dr. Farooq was very personable and friendly. She also took the time to explain everything.
Great Staff, Helpful, attentive
Clean, professional, nice office. I also appreciate Dr. Farooq being so attentitive and listening to all my concerns. She also made sure that I left with all my questions answered.
Staff really helpful and quick.
It was unbelievably awful. First, I had an appointment and they rescheduled me without even calling me to a week later. I went to the appointment 15 minutes before my appointment time and was told the doctor was running 30 minutes late. I waited. I asked the receptionist if it was a last minute running late issue since I never got a call saying she was going to be late and she said the doctor had to go to the hospital to attend to a patient. Doctor got there an hour late, some patients had left but since I took time off work for the appointment I stayed instead of rescheduling. She came in and said she has some construction work being done at home! Really! She made all these patients wait and the receptionist lied about her "hospital emergency", what kind of professional does that! She tried to hurry my appointment since she had all these patients waiting, and tried to get me to go in another day for the rest of my concerns, NO, I emphasized that I needed things done today, I am not paying another copay for her not managing her time well. I would of understood if it really was a hospital emergency she had to tend to but it wasn't. They ended up saying that they would call me later that day to give me more info on my pending approval which they never called. I will definetly change my doctor!
The Doctor herself was super sweet and helpful. I didn't like waiting 35 mins to be put in a room but that could have been because I was a new patient filling out paper work. I plan to go back to her and hope that I get a better second opinion of this Doctor's office.
Dr. Farooq was very thorough with me.
The whole staff was very pleasant and my son was seen right on time according to his appointment. Dr. Farooq took her time and really seemed to care about my son and his ailment. My son has never been so comfortable as he was with this Doctor and her staff!
This review is more for the office staff than for Dr. Farooq herself, who I think does an good job (although I sometimes have felt hurried through appointments). To start, her female receptionist is so hard to understand (her English is muddled) that I constantly have to ask her to repeat herself just to make sure I have my appointment time correct. On one occasion, the double-booked my appointment time, and instead of calling to change mine (or the other person's) they just let us both show up, and I waited an hour in their tiny, cramped waiting room. If I didn't absolutely need a new BC prescription, I would've walked out and never come back. Also, don't bother calling with any questions after your appointment. I had a quick question about the BC she prescribed me, and I called once per day, three days in a row, and still got no answer from the doctor. The hard-to-understand receptionist would just give me the standard response of "I'll take a message and have her call you back" which she never did. Thankfully my pharmacy was far more responsive and helpful (thank you Medco!). There are plenty of good doctors in LA, with excellent office staff (Dr. David Shen in Naples, for example), so I would recommend seeing them and staying away from this office full of incompetent staff.
I was highly recommended to her by my Fiance who went to her earlier in the year and loved her. I'd have to agree she was very attentive and listened to all my concerns.
She made me feel comfortable and was very nice.
Amaizing Dr, had never felt so comfortable with any Dr before. Awesome staff as well.
Great all around.
Very caring and friendly! Highly recommended!
Very nice lady but she was late to the office. Also a fellow dog lover!
Excellent demeanor. Efficient and helpful.
Sometimes she's rushed but today she wasn't.
I really liked Dr. Farooq. You can tell she is very experienced and she makes you feel very comfortable. She gives you all pertinent information that you need and repeats it to make sure you remember. The only downside was the long wait (an hour) in the very small waiting room.
She was as wonderful as everyone told me she would be! She is very very knowledgable and picked up on some things other doctors have consistently missed with me for years. She wasn't rushed but spent a lot of quality time with me making sure all my questions were answered too. Incredibley impressed with her! I've been searching for a family doctor that I could trust and feel comfortable with for a while now and I am so grateful to have met Dr. Farooq.
Doctor Marlene Rocha Farooq was very nice, gentle and professional. Will definitely come back for a check up.
Dr Rocha was very friendly and thorough, she listened to my concerns and explained her treatment plan. This was my first visit as a new patient and I plan to see her again in the future.
Best doc ever
This doctor is excellent. The exam room was a little less professional looking than I am used to and there was only one medical assistant, so she was busy between the front desk, phone, and taking vitals and notes before the doctor stepped in.
She has the worst receptionist ever! I avoid her office by all means necessary because her receptionist is incredibly rude and mean. The wait time is ridiculous. Dr. Rocha Farooq is nice herself but she does not have a professional office at all.
Fantastic. The wait was long because of a miscommunication on our part, but the receptionist was completely cool about it and the Dr. saw us later the same day. She is knowledgeable, honest and compassionate. I trust her with my loved ones' health as well as my own.
I went there the first time so I could get a referral for a mammogram because I found some lumps and was having some pains, I then got my results and they came back ok but the major back pain and chest pains remained. I then scheduled an appt at 10:30 and the doctor never showed so I left and had to reschedule. I then finally saw her and she gave me all of five minutes of her time, She checked my heart and lungs and told me she would refer me to someone else. It was a 5 minute appt and $70.00. WASTE OF TIME...
As the other reviewers said, dr farooq was able to spend a lot of time with me. She explained everything to me very clearly and even brought out some pictures! I will be reccomending her to friends and family for sure
She is the best female Dr. I have had. Very caring and really listens to you. Makes you feel comfortable. And her office is very nice not your average Drs office Waiting Room very warm and inviting like a cozy living room!!!!
I was very pleased with the service that I received from Dr. Farooq. I learn so much from her that my previous physician has never shared with me. I have accepted her as my primary physician and believe we will have a long healthy relationship.
Taking the time and the intuitive to listen to a patient and give the necessary feedback and input is vitally important to an individual; Dr. Farooq thank you for making me feel comfortable.
She is by far the best doctor I have ever encountered. I came in scared due to a lump I located and she put me right at ease and didn't beat around the bush. She took her time with me and was more than willing to answer all my questions. I will not see any other doctor again other than her. My kids will also start seeing her as their primary. Thank you Dr Farooq
Nice and easy experience. I will definitely recommend her to friends.
This was a first time visit. Dr. Farooq was very kind and helpful. It's rare to find physicians that take time with you (although not too much) and genuinely seem to care. I would highly suggest her to anyone.