“I arrived early to my appt as I have a new insurance provider and didn't know if I'd completed all the pre-appointment paperwork (sent ahead of time, it was great) correctly. The nurse was able to bring me back to begin my evaluation right away, even though I was early. Dr Hoiland was friendly and personable. Helped talk me through the transition to a new clinic, and obviously knew a lot and loves what she does. 5 stars”
Anna S.January 7, 2026
Patients often return
More patients return than other providers in the area
Highly recommended
91% of patients gave this doctor 5 stars
Excellent wait time
99% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
Book an appointment for free
The office partners with Zocdoc to schedule appointments
“I arrived early to my appt as I have a new insurance provider and didn't know if I'd completed all the pre-appointment paperwork (sent ahead of time, it was great) correctly. The nurse was able to bring me back to begin my evaluation right away, even though I was early. Dr Hoiland was friendly and personable. Helped talk me through the transition to a new clinic, and obviously knew a lot and loves what she does. 5 stars”
Anna S.January 7, 2026
“Very polite and listen to my concerns. Was really helpful on making sure I knew what to expect going forward ”
Charissa J.Less than 3 months ago
About Melanie Hoiland
I enjoy meeting and providing care to patients of all ages. It is an honor spending time with each of you, and I find I learn as much from you as you do from me. I especially have a soft spot in my heart for teens and young adults. I earned my Bachelor's degree from the University of Wisconsin, La Crosse, and completed my Bachelor's in Physician Assistant Studies at the University of Wisconsin, Madison. When I'm not caring for patients, I'm usually planning my next gardening project. I'm always trying to figure out how to redesign the landscape and get more flowers and vegetables in my yard. In addition to gardening, I enjoy hiking and camping with my family. One of our goals is to visit as many National Parks as possible.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
200+ more in-network plans
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
National Commission on Certification of Physician Assistants
Education and training
University of Wisconsin, Madison, Bachelor's in Physician Assistant Studies
University of Wisconsin, La Crosse (Bachelor’s)
Languages spoken
English
Provider's gender
Female
NPI number
1013998020
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.92
Bedside manner
4.89
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384 reviews
Most relevant
Very polite and listen to my concerns. Was really helpful on making sure I knew what to expect going forward
Less than 3 months agoCharissa J.Verified patient
Dr was great and friendly and I haven't been to a Dr's office in a long time and would 10/10 recommend them!!
November 24, 2025Mike F.Verified patient
Melanie is very thorough and follows up on all labs taken. I highly recommend to anyone needing to vist northwest family.
April 2, 2025Michael O.Verified patient
Absolutely the best !! Listened to my concerns was genuine, compassionate through and a great communicator.
June 30, 2025Todd Z.Verified patient
She was knowlegable. Listened to my issues. Up to date on medical info. Very nice. Felt good when I left.
May 6, 2025Mary N.Verified patient
Overall good experience. Amanda (I believe is her name) was extremely welcoming.
December 29, 2025Initials hidden
I walked in and was seen right away. Doctor Hoiland was kind, attentive, and addressed my needs!
Less than 1 year agoJoanie G.Verified patient
I hope to have her as my regular practitioner because I felt comfortable with her.
November 11, 2025Initials hidden
Very good experience The whole staff was very kind and did their role very professionly.
September 10, 2025George L.Verified patient
She was very thorough and made some good suggestions regarding my healthcare going forward.
August 7, 2025David G.Verified patient
Some trouble filling my prescription with incorrect instructions on label. other than that, prompt and precise care.
October 22, 2023George H.Verified patient
I would recommend this provider. I have been with this P.A. for a long time and have developed a trusting relationship.
September 7, 2022Kristine D.Verified patient
My previous doctor retired and Melanie Hoiland 'inherited' me. I'm very happy with everything she has done for me so far.
July 20, 2022Cindi D.Verified patient
Friendly. Thorough. I would probably go back if needed.
February 5, 2026Jamshed U.Verified patient
Melanie is such a great provider. I almost hate for word to get out, I don’t want her to be too busy! ??
October 20, 2023Leigh S.Verified patient
Friendly provider and staff. Provider was efficient, listened and took care of all my concerns!
April 8, 2024Shelly A.Verified patient
Melanie was warm, professional, and answered all of my questions. I highly recommend her as a provider!
April 18, 2023Ruth G.Verified patient
NW Family Clinic provides excellent care, I really appreciate Melanie's thoroughness!
June 27, 2024Kristi F.Verified patient
I’ve been going here for over 30 years and have always had a great experience.
September 25, 2024Dawn K.Verified patient
I am never waiting long to be seen at this clinic and Melanie is always thorough and considerate.
August 15, 2022Initials hidden
I have been going to this clinic for about 4-5 years.
I really like my doctor
June 5, 2024Barb H.Verified patient
I would recommend this clinic as well as Melanie 100%!
June 16, 2025Wendy E.Verified patient
NW Family gas been our family doctors for over 20 years. A fantastic group of trusted doctors!
March 2, 2022Lauren S.Verified patient
Have always had positive experience at this clinic. Everyone is helpful and friendly.
More than 1 year agoInitials hidden
Everyone was so helpful and friendly! So glad to have found them through the app!
August 30, 2023Abigail F.Verified patient
Melanie is awesome. She listens, works with you on plans of care.
July 10, 2024Lynn D.Verified patient
Melanie is very knowledgeable and easy to talk to. Good listener.
April 3, 2024Sherry R.Verified patient
A pleasant and very efficient visit. It’s always a pleasure to meet with Melanie.
October 7, 2021Florinus K.Verified patient
Provider was really great! Understanding, interested and super nice.
May 6, 2023Leslie K.Verified patient
I feel really comfortable with Melanie, and she seems very knowledgeable.
More than 1 year agoInitials hidden
I feel like she was in a rush and my time or I; wasn't important.
August 2, 2023Kayla N.Verified patient
It was a good experience, they listened well and answered my questions.
March 22, 2022Georgia H.Verified patient
Everyone is very friendly and the wait was minimal.
August 8, 2024Barb H.Verified patient
They were kind and understanding and not judgmental
June 28, 2024Nicholas P.Verified patient
Melanie Hoiland is a wonderful caregiver. She listens and responds
October 13, 2021Marsha B.Verified patient
Excellent doctor in every aspect. I am very thankful!
October 25, 2023Wendy E.Verified patient
Dependable and caring. Great choice for the whole family!
April 5, 2023Henry K.Verified patient
First time I was seen at this clinic. Great experience!
February 2, 2023Laura K.Verified patient
everyone was friendly, helpful and knowlegeable...
August 2, 2021Georgia H.Verified patient
I arrived early to my appt as I have a new insurance provider and didn't know if I'd completed all the pre-appointment paperwork (sent ahead of time, it was great) correctly. The nurse was able to bring me back to begin my evaluation right away, even though I was early. Dr Hoiland was friendly and personable. Helped talk me through the transition to a new clinic, and obviously knew a lot and loves what she does. 5 stars
January 7, 2026Anna S.Verified patient
Great clinic and Doctors, and staff!!!!!
November 4, 2025Linda H.Verified patient
I have been seeing the same provider at the same clinic for about 25 years. I have never had a bad experience or any complaints. I am very well taken care of. The staff are always nice and accommodating. I always get in on time. I have never had anything done that wasn't necessary. I'm so grateful for everyone there. Thank you. Sharon
October 23, 2025Sharon J.Verified patient
Melanie has always been my favorite if I need to go to the clinic for anything. She’s a good listener, answers my questions and explains things well. She seems to understand the aging process and what should be looked into and what’s a side effect of growing older.
July 15, 2025Sherry R.Verified patient
Melanie Hoiland is a very kind, caring individual. She listens to my problem and formulates answers. I may need lab tests, or may need to see a specialist but she formulates a plan to get to the bottom of what is bothering me.
June 18, 2025Betty R.Verified patient
Melanie Holland is a great communicator & excellent care provider. I learned so much about my current situation & future needs.
June 17, 2025Initials hidden
Ava the person came get me was very sweet, very friendly and know what she doing . Melanie was care , asked a lot about my health, very happy with my appointment.
May 29, 2025Bachnhan L.Verified patient
Love these guys been going here for years.
May 28, 2025Leigh S.Verified patient
Melanie Hoiland is one of the best health care providers I have had in my 53 years. She is thoughtful, provides information and resources, has a terrific bedside manner.
May 15, 2025Stephanie H.Verified patient
We have been going to this clinic for over 30 years and have always found working with the staff very easy. The staff from the moment you walk in the door is attentive, friendly and ready to help, I have seen various doctors, although I have my primary, Sagedahl, but it makes no different, all have listened to whatever ailment I come in with and explain so that I can easily understand. Northwest Family Physicians is like family and after 30 years they know me pretty well.
May 14, 2025Dennis L.Verified patient
Melanie is such a wonderful provider. She seems to love her work as well and her knowledge depth and breadth is really impressive. I'm so grateful for her! Jill S
May 5, 2025Jill S.Verified patient
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Frequently asked questions
How soon can I make an appointment with Melanie Hoiland?
Generally, Melanie Hoiland has appointments available on Zocdoc within 1 week. You can see Melanie Hoiland's earliest availability on Zocdoc and make an appointment online.
Which board certifications does Melanie Hoiland have?
Melanie Hoiland is certified by National Commission on Certification of Physician Assistants.
What are common reasons for patients to see Melanie Hoiland?
Melanie Hoiland frequently sees patients for Annual Physical, Arthritis, Hearing Problems, OB-GYN Consultation, and Sleep Problems. You can see other visit reasons for Melanie Hoiland on their profile.
384 patients have reviewed Melanie Hoiland. The overall rating for this doctor is 4.84/5. They have a 4.89/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.