What patients are saying
Overall rating
4.94
Average wait time
4.56
Bedside manner
4.94
“Staff was cordial and I was attended at the appointed time, Monica was thorough in the consultation and answered all my questions. I did not feel rushed, the facilities were accommodating and there was ample parking in the morning. This was my first consultation and I appreciate that they provided a tablet so I could make the appointment for blood work. ”
Emmanuel Z.August 28, 2026
“This doctor was so kind and such a great listener. She was in no rush to have me out the door, which is what I usually experience with other doctors. She took her time to make sure I was taken care of and that all my concerns were addressed. I loved the fact that she has open availability compared to other doctors who you usually have to wait months to see. Definitely reccomend!”
Giselle B.June 18, 2026
About Monica Arellano
Monica Arellano, MSN, FNP-BC, provides compassionate, patient-centered primary care to individuals and families in the El Paso, TX area at Primary Care Complete. Fluent in both English and Spanish, she is committed to making high-quality healthcare accessible and comfortable for patients from diverse backgrounds. She earned her Master of Science in Nursing as a Family Nurse Practitioner from Texas Tech University in Lubbock and brings a thoughtful, personalized approach to every visit.
Ms. Arellano offers comprehensive in-person and telehealth services, including preventive care, wellness visits, chronic disease management, acute illness treatment, and patient education. She believes in taking time to listen to her patients, understand their concerns, and develop individualized care plans that support both immediate needs and long-term health goals.
Her practice is rooted in a holistic and evidence-based approach, focusing not only on physical health but also on overall well-being. Ms. Arellano strives to build lasting relationships with her patients by providing professional, respectful, and welcoming care that helps them feel supported at every stage of life.
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In-network insurances
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Aetna
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Office location
Education and background
Practice names
Education and training
- Texas Tech University Health Sciences Center, Master's in Family Health Nursing
Languages spoken
- English
Provider's gender
Female
NPI number
1154968733
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.56
Bedside manner
4.94
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53 reviews
Most relevant
I had a great experience, Doctor and staff were friendly, there was no wait! Highly recommend!
September 3, 2026Jasmine B.Verified patient
Seen quickly and everyone was very nice and professional. Glad to have a new primary care doctor.
August 12, 2026Katlen W.Verified patient
Everyone was friendly. Dr. Arellano explained everything and made me feel at ease.
September 8, 2026Rodolfo A.Verified patient
All staff was very kind, the Doctor listened to me and made sure I was comfortable.
June 25, 2026Initials hidden
I wasn’t able to get help for booking my next appointment for a different location
May 30, 2026Fernando A.Verified patient
Very friendly people, and helpful ?? best Dr. I seen so far,
Less than 3 months agoInitials hidden
La atención de lo mejor y muy profesional Muy recomedable
Less than 6 months agoYH
Everything was above and beyond, actually excellent.
June 11, 2026Raul G.Verified patient
She listens and takes her time, excellent provider!
Less than 6 months agoMA
Staff was cordial and I was attended at the appointed time, Monica was thorough in the consultation and answered all my questions. I did not feel rushed, the facilities were accommodating and there was ample parking in the morning. This was my first consultation and I appreciate that they provided a tablet so I could make the appointment for blood work.
August 28, 2026Emmanuel Z.Verified patient
Great staff, all around.
July 13, 2026Christian M.Verified patient
This doctor was so kind and such a great listener. She was in no rush to have me out the door, which is what I usually experience with other doctors. She took her time to make sure I was taken care of and that all my concerns were addressed. I loved the fact that she has open availability compared to other doctors who you usually have to wait months to see. Definitely reccomend!
June 18, 2026Giselle B.Verified patient
My appointment went great!
The nurse practitioner and rest of staff were so helpful and kind! I felt respected and cared for. Overall pretty safe environment!
Less than 6 months agoInitials hidden
This is the best experience I’ve ever had with a provider. Ms. Arellano is a great listener, I did not feel rushed at all, she dis not dismissed any of my concerns, she made sure I didn’t have anything else to report or something else I would like to look into regarding my overall health. I was seen within a reasonable time from the time of my arrival. Recommend her practice 100%
April 28, 2026Andrea M.Verified patient
Very friendly Dr office from the moment you walk in until you leave. Very clean. Monica listened to my concerns. 3rd time I have been there. I left my other Dr. of 15 years. I wish I would’ve left a long time ago. So far I like this office. It’s ran very efficiently. ??
Less than 6 months agoPM
Excellent care.
April 27, 2026Lisabeth A.Verified patient
All staff was kind and courteous during my visit. I was seen right away and had a very thorough initial intake. The facility is well lit and very clean. NP Arellano was absolutely wonderful and I highly recommend her practice!
Less than 6 months agoMM
Todo excellent
Less than 6 months agoOP
August 29, 2026Aliyah L.Verified patient
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How soon can I make an appointment with Monica Arellano?
Generally, Monica Arellano has appointments available on Zocdoc within 1 week. You can see Monica Arellano's earliest availability on Zocdoc and make an appointment online.
Is Monica Arellano accepting new patients?
Monica Arellano generally accepts new patients on Zocdoc. You can see Monica Arellano's earliest availability on Zocdoc and schedule an appointment online.
Does Monica Arellano accept my insurance?
Choose your insurance plan to verify if Monica Arellano is in-network.
Can I make an appointment with Monica Arellano online?
Yes, you can make an appointment online with Monica Arellano using Zocdoc. It’s simple, secure, and free.
What practice does Monica Arellano work with?
Monica Arellano works with Primary Care Complete.
Where is Monica Arellano's office located?
Monica Arellano's office is located at 5733 Cromo Dr, El Paso, TX 79912.
What are common reasons for patients to see Monica Arellano?
Monica Arellano frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, ENT Consultation, Illness, and Psychiatry Consultation. You can see other visit reasons for Monica Arellano on their profile.
What languages does Monica Arellano speak?
Monica Arellano speaks English.
How do patients rate Monica Arellano in reviews?
49 patients have reviewed Monica Arellano. The overall rating for this doctor is 4.94/5. They have a 4.94/5 rating for bedside manner and a 4.56/5 rating for wait time. You can read individual reviews and ratings on their profile.