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Dr. Nancy Lau, MD

Gastroenterologist

New York, NY

About Dr. Nancy Lau

Dr. Nancy Lau graduated Magna Cum Laude with an M.D. degree from SUNY Health Science Center at Brooklyn. She was a former Clinical Assistant Attending in Gastroenterology at Memorial Sloan-Kettering Cancer Center, and at St. Vincent's Medical Center. Her practice includes general gastroenterology, colon cancer screening, upper endoscopy, irritable bowel syndrome, and liver diseases.

In-network insurances

  • AARP
  • Aetna
  • American Republic Insurance Company

Specialties

  • Gastroenterologist

Practice names

Hospital affiliations

  • Beth Israel Medical Center - Petrie Division
  • NYU Langone Health

Board certifications

  • Gastroenterology (Internal Medicine)

Education and training

  • Medical School - State University of New York, Downstate Medical Center, Doctor of Medicine
  • NewYork-Presbyterian Hospital / Weill Cornell Medical Center, Internship in Internal Medicine
  • The Mount Sinai Hospital, Residency in Internal Medicine
  • Columbia University, Saint Luke's-Roosevelt Hospital Center, Fellowship in Gastroenterology
  • The Mount Sinai Hospital, Fellowship in Hepatology

Professional memberships

  • Fellow, American Gastroenterology Association (AGA)
  • American Association for the Study of Liver Diseases

Awards and publications

  • The American Medical Women’s Association, Achievement Award
  • Member, Alpha Omega Alpha Honor Medical Society
  • Patients Choice Awards

Zocdoc awards

See you again
Scheduling hero

Languages spoken

  • English
  • Spanish
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Provider's gender

Female

NPI number

1144208794

Overall rating
4.7
Recent reviews
I deeply appreciate working with Dr. Lau who is a consummate professional and gives great explanations of health conditionsand possible treatment pathways. However, I was incredibly disappointed and honestly borderline traumatized by the behavior of her anesthesiologist. I have never been treated with such disdain and lack of consideration by a medical professional in my life and I ultimately had to cancel my appointment because of his behavior. I would recommend Dr. Lau for any consultation style treatment but not any procedures that require aenesthetic.
I deeply appreciate working with Dr. Lau who is a consummate professional and gives great explanations of health conditions and possible treatment pathways. However, I was incrediblydisappointed and honestly borderline traumatized by the behavior of her anesthesiologist. I have never been treated with such disdain and lack of consideration by a medical professional in my life and I ultimately had to cancel my appointment because of his behavior. I would recommend Dr. Lau for any consultation style treatment but not any procedures that require aenesthetic.
Maya M. · September 16, 2019
Dr. Lau explained everything to me clearly and told me the best next steps to help treat my worries. Would highlyrecommend
Dr. Lau explained everything to me clearly and told me the best next steps to help treat my worries. Would highly recommend
Derrick O. · September 16, 2019

Dr. Nancy Lau's office location

Nancy Lau, MD

115 Broadway, Suite 1800

New York, NY 10006

Patient reviews for Dr. Nancy Lau

All reviews have been submitted by patients after seeing the provider. For more information about Zocdoc's review system, check out this FAQ.
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Based on 756 reviews
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Overall
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Bedside manner

Dr. Lau explained everything to me clearly and told me the best next steps to help treat my worries. Would highly recommend

Source: Zocdoc
Overall
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I deeply appreciate working with Dr. Lau who is a consummate professional and gives great explanations of health conditions and possible treatment pathways. However, I was incredibly disappointed and honestly borderline traumatized by the behavior of her anesthesiologist. I have never been treated with such disdain and lack of consideration by a medical professional in my life and I ultimately had to cancel my appointment because of his behavior. I would recommend Dr. Lau for any consultation style treatment but not any procedures that require aenesthetic.

Source: Zocdoc
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During my exam I sat awkwardly in a hall way and she came up didnt look at me and typed on her computer the entire time. She asked me questions and I would answer but still no eye contact. I felt extremely uncomfortable. She then told me all the possible thing that might be wrong but sidnt give much info on how to help or next steps.

Less than 1 month ago
Source: Zocdoc
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Dr Lau was great! Her bedside manner was professional and cordial. She is extremely knowledgeable and makes you feel heard. She listens to the patient and makes you feel very comfortable. I highly recommend Dr Lau!

Source: Zocdoc
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Dr. Lau is great. She is very thorough, explains all options that may apply to you and give recommendations based on them. The only thing is the waiting time. My appointment was at 3:30pm, but I didn’t see Dr. Lau until 5:00pm.

Less than 3 months ago
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simply wonderful.

Source: Zocdoc
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I finally felt like I had visited a specialist who took time to understand my symptoms. She will not just guess what you have and diagnose you.

Source: Zocdoc
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I had my first appointment with Dr. Lau today. She took her time to look at all the information that I bought to her from my previous test results and explains to me how she will treat me. She was very detailed with all the procedure. I feel very comfortable and optimistic about Dr. Lau finding a solution about my consistent abdominal bloatness and discomfort. I will highly recommend her.

Source: Zocdoc
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Beside the long 45 mins wait while I was on time for my appointment, everything else is good.

Source: Zocdoc
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I am extremely upset about this doctor’s office. Why do I even make an appointment if they are going to take 1 hour to see me. Then, the worse was that one day after my consultation I asked the doctors assistant about my bill or if I had to pay anything and she said “No, do not worry. You are all set” so, I went home. A couple of months passed by and then I received a bill from the doctors office about that days consultation. So, I called the doctors office and they had no customer service whatsoever, it was horrible. NEVER GOING BACK: neither should you.

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I’ve seen Dr. Lau for years and definitely recommend her. She’s thorough and pleasant and provides excellent care.

Less than 6 months ago
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Trustworthy, thoughtful, attentive, articulate doctor. She talks through all the options and her logic leading to a recommendation, while keeping an open mind. What more could you want?

Source: Zocdoc
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She is excellent doctor

Source: Zocdoc
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She seemed very competent and thorough.

Less than 1 year ago
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Dr. Lau was great at answering my questions and suggesting possible treatment methods. I spent around 40 minutes with her and then I was brought to the assistants for document work. The ultrasound scans, blood work, and allergy testing are done at a different hospital or lab. I would suggest calling the office beforehand to confirm your appointment, since my time slot was double booked.

Source: Zocdoc
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Excellent bedside manner. Very knowledgeable

Source: Zocdoc
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While the visit was much longer than anyone would like, once I was in an exam room a nurse came in promptly for my history. Dr. Lau came in shortly after and spent time listening to what brought me in. She then thoroughly explained the potential causes of my symptoms and the next steps in determining a diagnosis/treatment.

Source: Zocdoc
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Thank you very much for the cooperation..Very patient and explains the details of the cause. I would recommend..

Source: Zocdoc
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She is a great listener, attentive and knowledgeable.

Source: Zocdoc
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She is very through and spending quantity time with me to go over my symptoms. Glad that I found her. It was overall a positive experience. The only suggestion is that they can make it easier to communicate by creating a patient portal.

Less than 1 year ago
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Dr. Lau was extremely knowledgeable and explained everything thoroughly.

Less than 1 year ago
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Very professional and very experienced on her specialty.

Source: Zocdoc
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Great doctor, very to the point. One of her medical assistants/nurses is great (the young Asian guy). When he’s the one working, the place runs great. He’s friendly and very good at his job. The wait time today was longer than usual.

Source: Zocdoc
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I went to Dr Lau's new office downtown. Very nice building and office space. It's actually closer to my home than her previous office at 10 Union Square - she is knowledable about my conditions and long term effects of medication. I highly recommend.

Source: Zocdoc
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Dr. Lau is has a very professional bedside manner and follows through in a very proficient manner with procedures and tests to rule out possible diagnoses. I’m thankful for her practice.

Source: Zocdoc
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Office wait was too long but she was competent

Source: Zocdoc
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Dr. Lau was very attentive and compassionate. She spent over 30 mins going through my medical history and her staff return email inquires within days. I feel very comfortable in her care.

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Amazing explanation of my condition and what I should do moving forward. Very professional and courteous.

More than 1 year ago
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Loved it. Dr. Lau is extremely thorough and very caring.

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Very bad at scheduling

More than 1 year ago
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Dr Nancy Lau was very helpful to solve the problem I had. She took extra care to explain every detail of what was happening and presented me all the options. If there's anything that could improve is the billing system for third parties involved in medical tests. It's a bit confusing.

Source: Zocdoc
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She made me wait over two hours in waiting room, then took a personal cell phone call during my examination.

Source: Zocdoc
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Dr. Lau explained the procedure clearly. Her staff was also very attentive.

Source: Zocdoc
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She’s pleasant and informative. She’s not concerned solely about money & she has a great staff.

More than 1 year ago
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She asked a lot of questions, listened to me, she made recommendations and made me feel very comfortable. She also took a lot of notes. I left feeling confident that she will try to find out what to do to help me find a correct diagnosis since I have not been feeling well for a while now.

Source: Zocdoc
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Dr. Lau is very thorough and patient.

Source: Zocdoc
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She was very informative and has excellent bedside manners.

Source: Zocdoc
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I was seen right away and the doctor was very helpful with my problem. I highly recommend Dr. Lau.

Source: Zocdoc
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Dr. Lau and her staff were very courteous and made my visit a comfortable experience.

Source: Zocdoc
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Dr. Lau was professional, thorough, and easy to talk to. She took the time to ask a lot of questions about my symptoms, answer my questions, and to explain the next steps. Based on my first visit, I would highly recommend her.

Source: Zocdoc
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Marvelous doctor ! She is really gentle , kind and a total expert in her field . i am so grateful that I have her as my doctor . Her staff is very helpful and considerate.

Source: Zocdoc
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Professional and patient. She broke things down to make sure I fully understood her diagnosis process and the next steps.

Source: Zocdoc
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Takes her time and writes down to clearly explain the situation and her thoughts on your reason for visit.

Source: Zocdoc
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Dr. Lau is great. Her staff is somewhat incompetent. I was supposed to have a procedure done, and it "slipped their minds" to send in the prescription that I needed ahead of time and to call me to tell me what I needed to do. They were very unapologetic about this mess-up, even though I'd fasted through to the middle of the day for this three-hour procedure. I'm really disappointed, since I've been dealing with issues that I was hoping she could help me solve.

Source: Zocdoc
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Dr. Lau is knowledgeable and a great listener. Very good doctor.

Source: Zocdoc
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Dr. Lau was very professional and had a good bedside manner. The staff who assists were very helpful in that answered all my questions and called me afterwards to explain what insurance would pay for.

More than 1 year ago
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Dr. Lau was very clear and thorough and her staff was terrific, detail oriented, and kind. The office was extremely helpful working with my insurance company to find the best plan for going forward.

More than 1 year ago
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Very professional and knowledgeable doctor.

More than 1 year ago
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Dr. was professional, kind and very helpful.

More than 1 year ago
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She was very thorough and thoughtful. Would highly recommend!

Source: Zocdoc
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