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Dr. Nancy Lau, MD

Gastroenterologist

Professional statement

**WE ARE MOVING! Starting Sept 1, our new address will be located at 115 Broadway, Suite 1800. Looking forward to seeing our patients in our new facility!** Dr. Nancy Lau graduated Magna Cum Laude with an M.D. degree from SUNY Health Science Center at Brooklyn. She was a former Clinical Assistant Attending in Gastroenterology at Memorial Sloan-Kettering Cancer Center, and at St. Vincent's Medical Center. Her practice includes general gastroenterology, colon cancer screening, upper endoscopy, irritable bowel syndrome, and liver diseases.

In-network insurances

  • AARP
  • Aetna
  • American Republic Insurance Company

Specialties

  • Gastroenterologist

Practice names

Hospital affiliations

  • Beth Israel Medical Center - Petrie Division
  • New York University Elaine A. and Kenneth G. Langone Medical Center

Board certifications

  • Gastroenterology (Internal Medicine)

Education and training

  • The Mount Sinai Hospital, Residency in Internal Medicine
  • Columbia University, Saint Luke's-Roosevelt Hospital Center, Fellowship in Gastroenterology
  • Medical School - State University of New York, Downstate Medical Center, Doctor of Medicine
  • The Mount Sinai Hospital, Fellowship in Hepatology
  • NewYork-Presbyterian Hospital / Weill Cornell Medical Center, Internship in Internal Medicine

Professional memberships

  • American Association for the Study of Liver Diseases
  • Fellow, American Gastroenterology Association (AGA)

Awards and publications

  • Member, Alpha Omega Alpha Honor Medical Society
  • Patients Choice Awards
  • The American Medical Women’s Association, Achievement Award

Zocdoc awards

See you again
Rapid registration
Speedy response
Scheduling hero

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Spanish

Provider's gender

Female

NPI number

1144208794

Office locations

Nancy Lau, MD

115 Broadway, Suite 1800

New York, NY 10006

Nancy Lau, MD

10 Union Square East, Suite 5M

New York, NY 10003

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 693 reviews

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Dr. Lau was very attentive and compassionate. She spent over 30 mins going through my medical history and her staff return email inquires within days. I feel very comfortable in her care.
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Amazing explanation of my condition and what I should do moving forward. Very professional and courteous.
Less than 1 month ago
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Loved it. Dr. Lau is extremely thorough and very caring.
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Very bad at scheduling
Less than 3 months ago
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Dr. Lau explained the procedure clearly. Her staff was also very attentive.
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Dr Nancy Lau was very helpful to solve the problem I had. She took extra care to explain every detail of what was happening and presented me all the options. If there's anything that could improve is the billing system forthird parties involved in medical tests. It's a bit confusing.
Source: Zocdoc
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She made me wait over two hours in waiting room, then took a personal cell phone call during my examination.
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She’s pleasant and informative. She’s not concerned solely about money & she has a great staff.
Less than 3 months ago
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She asked a lot of questions, listened to me, she made recommendations and made me feel very comfortable. She also took a lot of notes. I left feeling confident that she will try to find out what to do to helpme find a correct diagnosis since I have not been feeling well for a while now.
Source: Zocdoc
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Dr. Lau is very thorough and patient.
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She was very informative and has excellent bedside manners.
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I was seen right away and the doctor was very helpful with my problem. I highly recommend Dr. Lau.
Source: Zocdoc
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Dr. Lau and her staff were very courteous and made my visit a comfortable experience.
Source: Zocdoc
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Dr. Lau was professional, thorough, and easy to talk to. She took the time to ask a lot of questions about my symptoms, answer my questions, and to explain the next steps. Based on my first visit, I would highly recommend her.
Source: Zocdoc
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Marvelous doctor ! She is really gentle , kind and a total expert in her field . i am so grateful that I have her as my doctor . Her staff is very helpful and considerate.
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Professional and patient. She broke things down to make sure I fully understood her diagnosis process and the next steps.
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Takes her time and writes down to clearly explain the situation and her thoughts on your reason for visit.
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Dr. Lau is great. Her staff is somewhat incompetent. I was supposed to have a procedure done, and it "slipped their minds" to send in the prescription that I needed ahead of time and to call me to tell me whatI needed to do. They were very unapologetic about this mess-up, even though I'd fasted through to the middle of the day for this three-hour procedure. I'm really disappointed, since I've been dealing with issues that I was hoping she could help me solve.
Source: Zocdoc
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Dr. Lau is knowledgeable and a great listener. Very good doctor.
Source: Zocdoc
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Dr. Lau was very professional and had a good bedside manner. The staff who assists were very helpful in that answered all my questions and called me afterwards to explain what insurance would pay for.
Less than 6 months ago
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Dr. Lau was very clear and thorough and her staff was terrific, detail oriented, and kind. The office was extremely helpful working with my insurance company to find the best plan for going forward.
Less than 6 months ago
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Very professional and knowledgeable doctor.
Less than 1 year ago
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Dr. was professional, kind and very helpful.
Less than 1 year ago
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She was very thorough and thoughtful. Would highly recommend!
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She listened and did not assume
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Overall great appointment. Everyone knows how awful doctors are in NYC, finding a good one is a secret you want to keep yet here I am. She has a funny way of talking through her train of thought which I found comforting.
Source: Zocdoc
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Excellent doctor! She answered all of my questions and is very positive about being able to help with my conditions. Went through many doctors that were negative about my conditions and wanted to put me on multiple medications. I’m so happy to have found her! Thanks, ZocDoc :)
Less than 1 year ago
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She and her staff are wonderful !!! I highly recommend them . Can't get better !!!! The doctor is kind , thoughtful , personable , thorough, intelligent, and highly skillful . She is a gem !
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I found Dr. Lau very efficient and helpful. She laid out my treatment options in a structured way and my next steps were very clear. However, I did feel pushed to have a colonoscopy , even though I felt it wastoo invasive an operation for my simple symptoms. The office has also been unable to get in touch with my insurance to confirm coverage for a sigmoidoscopy, which I find suspect as its been over a week at this point. Overall a fine experience but not outstanding.
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Very pleased with my visit. Dr. Lau and her staff were friendly and professional.
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Dr. Lau is excellent. I never once felt rushed or pressured through my appointment like I so often feel at other offices. Dr. Lau took the appropriate amount of time needed to assess my concerns, and create a plan for mytreatment. In addition to explaining everything thoroughly she was thoughtful in offering alternate and more affordable ways to treat my symptoms. She was patient, caring, and had a wonderful bedside manner. Her support staff is also great! They were accommodating, warm, and the consummate professionals. I felt as if they truly cared for my treatment, and follow up. A definite recommend!
Source: Zocdoc
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Dr. Lau is always very straightforward and helpful. I have seen her for several years and trust her judgment.
Less than 1 year ago
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I highly recommend Dr. Lau, she was amazing. The wait time was only 3 stars because my insurance company gave some trouble. Dr. Lau is professional and definitely knows her stuff!
Less than 1 year ago
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Dr Lau was very thorough with her intake questions and took all my concerns seriously. She recommended short term and long term things to do to address my concerns, explaining the different approaches we could take to identify and resolve myproblem. I feel confident I have found a good gastroenterologist.
Source: Zocdoc
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Doctor was patient, reassuring and informative. Weird thing is calls to the office to schedule a procedure were always directed to the voicemail though and somehow the calls were never returned. Switched doctor.
Source: Zocdoc
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Dr. Lau and her staff were very professional and helpful. They were running a little behind and I was seen about 30-40 minutes past my appointment time. The actual appointment did not take too long, and overall was a good experience. Getting out was easy and quick.
Less than 1 year ago
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Dr. Lau was super kind and listened very closely to every detail I gave; I highly recommend.
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Professional, clear, comfortable to speak with.
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I thought she was wonderful. She really listened to me and made a plan for further tests and treatment.
Less than 1 year ago
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Very professional yet kind and knowledgeable. Staff also was nice and efficient. I scheduled a colonoscopy in the same building the same week which surprised me.
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Great! I've seen her before and she is a pleasure to speak with as always.
Less than 1 year ago
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Dr Nancy is very soft spoken, she takes her time to explain things and also goes into details of what you need to know. She does not rush unlike some other doctors in NYC. I highly recommend her.
Source: Zocdoc
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As always, she is professional and thorough. I like that she asked questions in multiple ways to allow me to fully explain the reason for my visit. I would recommend her very highly.
Source: Zocdoc
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Dr. Lau is fantastic! I've been to many gastroenterologists before and she is the first one to actually create a detailed management plan for my conditions. Even better, she was trying go avoid medications with me unless I really needed them.She is very nice, thorough and suggested some tests that other doctors I've been to haven't thought to do. I really appreciated that even though I was her last patient, she still took her time with going over my history and any questions I had. I highly recommend her!
More than 1 year ago
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very professional and friendly.
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Nancy was very welcoming from the opening bell. She stayed curious and attentive when describing my symptoms, and was able to detect some issues right away. I was appreciative of her knowledge and was clear about my condition. Straight to thepoint, and actually gave me natural remedies to help improve my symptoms - instead of prescription. Not many doctors do this, so I appreciate it THANK YOU!! Would recommend to anyone
More than 1 year ago
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Coming back for a follow up but going to a specialist and she made me feel very at ease. She treated me with respect and we will definitely be keeping in touch. Front desk and reception was great too. Very perfessional.I work in customer service and i always treat others with kindness and respect and i felt that as soon as i walked in the door.
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Dr. Lau was very thorough and made me feel comfortable. She is very knowledgeable and explained everything to me patiently.
More than 1 year ago
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I had previously been very impressed with Dr.Lau's thoroughness and knowledge and explanation of my stomach issues...now my issues have worsened and she didnt seem to offer any remedies or solutions. Also her staff is terrible.
More than 1 year ago
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Report Card For Dr. Lau after my first visit with her . Informative A ++++ Friendly A++++ Intelligent A++++ Thoughtful A++++ Efficient A++++ Skillful A++++ Expertise A++++ She is wonderful ! I am so happy that I found her throughZocdoc . Her staff is quite helpful as well .
Source: Zocdoc
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