“I made an appointment online, showed up on time and in the process of being seen in less than 10 minutes. I needed xrays which were done quickly and completely. I was on my way home in 45 minutes from walk in to walk out. Everyone was pleasant and seemed knowledgeable.”
Susan L.March 18, 2026
Patients often return
More patients return than other providers in the area
Highly recommended
91% of patients gave this doctor 5 stars
Excellent wait time
96% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
Book an appointment for free
The office partners with Zocdoc to schedule appointments
“I made an appointment online, showed up on time and in the process of being seen in less than 10 minutes. I needed xrays which were done quickly and completely. I was on my way home in 45 minutes from walk in to walk out. Everyone was pleasant and seemed knowledgeable.”
Susan L.March 18, 2026
“I like this location but there's always a different NP on duty. The last one I saw Nurse Eddie was less thorough than I'm used to at this office. She was nice, but could've asked more probing questions about my second visit within 3 days. ”
Initials hiddenMarch 16, 2026
About Next Level Urgent Care Copperfield
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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99% of patients have successfully booked with these insurances
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.74
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
179 reviews
Most relevant
Yes, I would definitely go back if needed to. The staff was very friendly and I was in and out.
March 9, 2026Terresa B.Verified patient
Been to this office many times and it's always pleasant. And I go out of my way to get there.
February 22, 2026Michael F.Verified patient
Very professional and super nice at this location. I may repeat customer and recommend this clinic often.
November 11, 2025Regina T.Verified patient
Very satisfied with the care provided the staff was very friendly and professional.
March 28, 2026Hector G.Verified patient
The Staff was friendly and professional. They took a true interest in my illness and helped me a lot.
November 19, 2025Larry S.Verified patient
The staff was very friendly and helpful. I would recommend this office to anyone.
March 9, 2026Christina A.Verified patient
Friendly and helpful staff. Very clean facility. Very knowledgeable medical staff.
March 1, 2026Margie R.Verified patient
On time for my appointment no wait friendly staff always willing to help you thanks keep up the good work.
May 22, 2025Faustina C.Verified patient
Provided info on care and details of injury. Good bedside manner. Yes would go back
August 18, 2025Jo Anne H.Verified patient
Good ive gone to this urgent care for years and never had a problem!
January 30, 2026Mckenzie G.Verified patient
Friendly people and atmosphere. Prompt and knowledgeable staff.
March 11, 2026Margie R.Verified patient
I’ve been going here for about 8 years and have always received really good care.
September 8, 2025Kimberly C.Verified patient
Well organized, short wait time. PA was great and MA was as well.
February 6, 2026Rhoda M.Verified patient
Great staff,bedside manners. Not rushed ,and I like that!
March 22, 2026William S.Verified patient
Wry easy to book an appointment… Provider was just fine!
March 2, 2026Jane B.Verified patient
This office is so clean and they run an efficient practice!
January 15, 2026Dania D.Verified patient
Front desk friendly, nurse very friendly& Dr. very good and all questions answered!
April 30, 2025Mary W.Verified patient
A very pleasant experience. The doc showed genuine concern.
December 18, 2025Wayne K.Verified patient
The staff was very polite and I was seen very quickly.
January 10, 2026Gustavo C.Verified patient
Efficient and good quality of care in a caring environment
Very friendly and thorough. Definitely would see her again.
October 6, 2025Lou Ann J.Verified patient
I felt like I was heard about my condition. If needed I would go back.
March 26, 2025Jeffry D.Verified patient
Best urgent care. I am an established patient for years.
September 6, 2025Courtney B.Verified patient
Very well experience! Everyone was very professional.
April 27, 2025Landa T.Verified patient
I made an appointment online, showed up on time and in the process of being seen in less than 10 minutes. I needed xrays which were done quickly and completely. I was on my way home in 45 minutes from walk in to walk out. Everyone was pleasant and seemed knowledgeable.
March 18, 2026Susan L.Verified patient
I like this location but there's always a different NP on duty. The last one I saw Nurse Eddie was less thorough than I'm used to at this office. She was nice, but could've asked more probing questions about my second visit within 3 days.
March 16, 2026Initials hidden
The provider’s actually seemed to care about my son and his well being. The ability to make an appointment helps tremendously.
March 15, 2026Halo R.Verified patient
The front desk did not provide an overview of appointment and treatment/prescriptions provided on visit. On a previous visit it was provided and I was grateful. I thought they would at least email it, but I never received anything
March 7, 2026Lorena L.Verified patient
Clear communication, listened & diagnosed
March 5, 2026Karen B.Verified patient
I have been going here for a long time since I live close and have always had an excellent experience. From staff to Doctors-- they are better than my regular GP !!
February 23, 2026Mary C.Verified patient
Great service. Was in and out.
February 22, 2026Kirvin B.Verified patient
I made the appointment for a future time of day and was seen at that time. The entire visit was no hassle and I was treated professionally and efficiently.
February 4, 2026Susan L.Verified patient
Very easy to book an appointment online, no wait time in the lobby, check in staff was just matter of a fact. Nurse was very professional in getting all my reasons for the visit and checked all my vitals, Dr. Ivan was great in taking time to listen to my concerns and completely check on my symptoms, he was very nice, professional and easy to talk with.
Dr. Ivan prescribed my 4 meds and I am feeling better in just a few days. Total visit time less than an hour.
Less than 3 months agoRicky B.Verified patient
My charge online was quite higher than I think it should have been. I was feeling too ill and wanted to book the appointment to question. And when I arrived at the office, I noted that the cash payment posted was actually less than what I paid with insurance online.
The staff was AMAZING, however. They really listened and provided great feedback, and even brought up a possible other problem and investigated to ensure it was not something more serious. And all done very efficiently and professionally, while still putting me at east.
January 16, 2026Jennifer S.Verified patient
I saw a PA, good discussion but gave no written report or written discharge instructions
Did not forward to my primary care update
January 9, 2026Konstance E.Verified patient
The staff was awesome!
January 9, 2026Trinda S.Verified patient
Great service, nice people, professional.
Less than 6 months agoDavid D.Verified patient
Very knowledgeable and the office was clean and waiting area comfortable. All employees were friendly and my wait time in exam room was minimal.
December 20, 2025Barbara L.Verified patient
The facility is very clean. No funny smells.
And considering my pain level and ailment, the doctor diagnosed me and suggested I go to the hospital due to the amount of pain i was experiencing. And I'm glad I did.
November 19, 2025Michele B.Verified patient
The staff was very friendly. The young girl that took my vitals was extremely sweet. She brought me water and kept me apprised during my wait for the provider.
November 18, 2025Cynthia G.Verified patient
They were friendly, attentive and prompt delivery of service. The front office was organized and made the whole experience easy. I already have recommended the office to friends.
November 13, 2025Christopher C.Verified patient
Yes
September 8, 2025Nina S.Verified patient
Staff was very friendly, room was clean and they listened to my concerns. Felt at ease and in good hands. Would definitely go back if needed.
August 31, 2025Ramona M.Verified patient
Everyone was amazing, wonderful staff!
I was seen immediately, even after accidentally scheduling at another location, they still accepted me right away.
I will always continue to visit this location, very pleased with the service I received!
July 29, 2025Miranda C.Verified patient
I told them what my symptoms were. I got tested for Covid and flu. The nurse practitioner came in the room examined me. Informed me of my test results. She prescribed medication to help my symptoms . The nurse practitioner was knowledgeable and gave me written instructions, return to work slip and sent my prescription for Paxlovid to the pharmacy.
July 24, 2025Initials hidden
Everything was great unlike a normal primary care physician where everyone is stacked on top of each other and everything is rushed.The office staff was very friendly and helpful. There was no wait and a very short wait time in the room. The doctor was very polite and informative. Hopefully I won’t have to but if I do, I’ll definitely be coming back.
July 22, 2025Initials hidden
Very good
July 19, 2025Connie B.Verified patient
Great experience at the office and with the staff but the online check in process is terrible. I had to enter my information multiple times and the system would just hang as “processing”. This needs to be addressed, I went through the same issue 1.5 weeks prior and watched other people struggle with the same issue. Ultimately the receptionist had to complete my check-in, online system just wouldn’t work. Friendly staff and great bedside manner just fix check-in system please!
June 22, 2025Initials hidden
Fast, could have talk about prevention. Over testing, came in for bladder inflammation, NOT COVID OR THE FLUE.What ever the insurance will pay I guess.This was second visit and don't plan on returning. The co-pay is the same as my personal specialist$. Also my prescription was not done correctly. So I had to go back to the Pharmacy again.
Juan H.
April 15, 2025Juan H.Verified patient
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Frequently asked questions
How soon can I make an appointment with Next Level Urgent Care Copperfield?
Generally, Next Level Urgent Care Copperfield has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Copperfield's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Copperfield accepting new patients?
What are common reasons for patients to see Next Level Urgent Care Copperfield?
Next Level Urgent Care Copperfield frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Copperfield on their profile.
What languages does Next Level Urgent Care Copperfield speak?
How do patients rate Next Level Urgent Care Copperfield in reviews?
179 patients have reviewed Next Level Urgent Care Copperfield. The overall rating for this doctor is 4.86/5. They have a 4.86/5 rating for bedside manner and a 4.74/5 rating for wait time. You can read individual reviews and ratings on their profile.